Cuckfield Dental Practice
Information about Cuckfield Dental Practice
RH17 5EN, Haywards Heath
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 8:30-17:15
- wednesday: 8h-17:15
- thursday: 7:45-19:30
- friday: 7:30-16h
- saturday: 8:30-12:30
Our practice is situated in the heart of the small village of Cuckfield, a few miles west of Haywards Heath. Housed in a delightful listed building dating back to the 1700s, Cuckfield Dental Practice has provided family dentistry to the local community and surrounding areas for over 20 years. We now have five surgeries and treat more than 10,000 patients.
Attitudes to oral health have undergone a sea change over the last few decades. At Cuckfield Dental Practice we now spend at least as much time on prevention as we do on cure and, in keeping with our role as family dentists, nowhere is this more apparent than with the children we treat. We are passionate advocates of educating them how to look after their teeth and gums properly.
Our comment from Best Dentists about Cuckfield Dental Practice:
Cuckfield Dental Practice is a highly regarded dental center in the UK, known for its warm and welcoming environment. Patients consistently praise the friendly reception staff and the professional dental team, describing them as 'kind and helpful'. The practice has received accolades for its exceptional treatment quality and meticulous care during visits. Many clients have reported positive experiences with various dentists such as Dr. Hala, Dr. Lucy, and Agi, noting their gentle approach and clear communication throughout procedures.
Key highlights of Cuckfield Dental Practice include:
- Welcoming Atmosphere: Every visit is greeted with a smile, making visits to the dentist a more pleasant experience.
- Expert Staff: Highly qualified dentists and nurses who provide comprehensive care and address patients' needs effectively.
- Excellent Communication: Staff take the time to explain treatments and options, ensuring patients understand their dental care journey.
- Emergency Care: The practice has a strong reputation for accommodating urgent dental needs promptly, which is highly appreciated by patients.
Overall, Cuckfield Dental Practice has built a solid reputation for providing first-class service, making it a preferred choice for many families in the area.
Services and Treatments
Cuckfield Dental Practice: Reviews
Fantastic experience: Excellent receptionists as well as the medical staff
Dear David
We appreciate your kind words about our receptionists and dental team, thank you for taking the time to write a 5 star review.
Fantastic experience: Very good but unfortunately going private so not so good
Dear John
Thank you for your 5 star review and support of the practice over the years.
Fantastic experience: A great first experience at Cuckfield Dental Practice, from the warm welcome at reception to the reassuring and friendly dental team of Agi and Saskia. Agi was so kind and explained everything clearly so I knew exactly what was going to happen. I’m reassured that I am going to be very well looked after. Thank you !
Dear Helen
Thank you for joining our practice, we are pleased your first experience was warm and welcoming and Agi and Saskia were reassuring and explained everything clearly. We look forward to looking after you in the future.
Positive experience: Always friendly faces in Cuckfield . Been going to this practice for over 35 years. Won’t be changing now that they’re no longer NHS. Good professional standards and focus on preventative gum/ teeth health
Dear Elaine Andrew
Thank you for taking the time to write a review and for your support of our practice for over 35 years, we look forward to continue looking after your dental care into the future.
Fantastic experience: I’m loving my smile.Thank you to Hannah and all the team at Cuckfield Dental.
Dear Stephen Skipwith, thank you for your 5 star review and recommendation of our practice we do really appreciate it. We look forward to seeing you in the future.
6/10/25 Dear Stephen thank you for your recent google review we really appreciate it and pleased you are loving your new smile. We will pass this onto Hannah and the team.
Fantastic experience: I have been a patient of Cuckfield dental practice for a number of years , I’m a very nervous patient but I always have found all the staff so friendly and professional, the receptionist always greet you with a smile . Dr Lucy Walsh is very patient and kind to me and always explains everything to me fully , her and her nurses are excellent , I cannot praise them enough.
Dear Patricia
Thank you for taking the time to send us a review we do appreciate it. We are pleased you are always greeted with a smile and Lucy is patient and kind towards you. We will pass this onto the team and thank you for your support over the years.
Fantastic experience: I had an appointment yesterday with Rhiannon. She was very professional, very kind very gentle and probably the best dental nurse I have ever seen. She explained carefully what needed to be done. Down to the finest detail. I highly recommend this dental practice.
Dear Jackie
Thank you for your 5 star review regarding your recent appointment with Rhiannon, we are pleased your hygienist appointment went well and she was kind, professional and very gentle explaining everything in detail. We appreciate your recommendation of the practice.
Fantastic experience: I am very appreciative of the excellent, dedicated dental expertise demonstrated by Dr Simon Quelch and his very professional team . I presented him with quite challenging needs which have been expertly and comprehensively dealt with. I cannot thank everyone at Cuckfield Dental Practice enough. Well done - you all make the difference!
Dear Paul
Thank you for taking the time and trouble to leave a google review following Simon's treatment. I know he enjoyed treating you and restoring your teeth and the bottles of wine were a very kind gesture. We will look forward to seeing you in the future in the practice.
Fantastic experience: Excellent, professional experience: - Receptionist was kind, helpful, patient and capable. - Dental Nurse also very kind. - Dentist (Dr Hala) is a great communicator, a motivating educator, clearly an up-to-date practitioner, kind & sensitive, gentle with care. The Practice facilities are well set up and well presented.
Dear Sarah
Thank you for your feedback on our practice it is greatly received and will be passed onto the team. We are pleased all the team and the practice met your expectations. Thank you for choosing our practice to look after your dental care.
Fantastic experience: An exceptional dental practice. Very professional and extremely kind and efficient. I would give 10 stars if possible.
Dear Valerie Lilly
Thank you for your kind words and 5 star review we are pleased we have been professional, kind and efficient. Thank you for your support of our practice.
Fantastic experience: Dr Hala Al-Rawl is extremely professional and very gentle. All the staff at CDP are helpful and kind. Would definitely recommend
Dear Dan
Thank you for your recommendation of our practice, we are pleased you have been looked after by Hala and the rest of the CDP team have been helpful and kind. We do appreciate your feedback and will pass this onto the team.
Fantastic experience: I was referred to Cuckfield Dental Practice by my own practice as I needed restorative dentistry above that which they were able to provide. I became a patient of Agi Tarnowski who has done a very thorough job of providing me with dentures that work. She, and her assistants, have always been cheerful and pleasant to deal with, always taking time to explain all that was going to happen. I have made several visits to the surgery and have always been greeted cheerfully by the receptionists. As I don't have a car I had to travel to Cuckfield by public transport, not easy but definitely worth it.
Dear Alan
Thank you for taking the time to write a review about your experience at the practice, we are pleased Agi was able to help and provide you with new dentures and you are pleased with the outcome. We will pass your kind words on to all the team who do appreciate patients feedback and we are glad that the travel to Cuckfield was worth it.
Fantastic experience: 1st class service. A very caring and talented team. Thank you, John & Marie
Dear John and Marie
We appreciate your kind words and feedback about the practice and our team, we are pleased we have delivered 1st class service to you both over the years. Thank you for your continued support.
Fantastic experience: I have been a patient at the Cuckfield Dental Practice for over 25 years and throughout that time I have received excellent treatment. My recent visit was no exception. I was not optimistic that my chipped tooth could be saved. Laura devised a solution and carried out the remedial work very skilfully. Well done Laura and her Assistant.
Dear Richard Hall
Thank you for your 5 star review and support of our practice for over 25 years. We are pleased your recent visit was an exception and Laura looked after you and carried out any necessary work needed. We will pass your kind feedback on to Laura and her nurse. We look forward to seeing you in the future.
Fantastic experience: Just had a root canal treatment with Simon and can say that I didn’t feel any pain. Only discovered the problem 8 days before my holiday in Spain and Simon booked me in 4 days later to do the RCT which saved me a lot of anguish ! My family have been going to this dental practice for 20 years and have always received a first class service.
Dear Ian Collins
We are pleased we managed to fit you in with Simon and get you sorted before going on holiday and the treatment was pain free. Thank you for taking the time to write a review and for your kind feedback, we will pass this onto Simon and the team. We wish you a relaxing holiday in Spain. Thank you for your support of our practice over the years.
Fantastic experience: Everyone I interacted with was amazing! Had Dr Walsh as my dentist, and the teeth cleaning makes my teeth feel so nice and clean! I'm already booked in for my next appointment, so I rewarded myself with some nice sugary treats!
Dear Patient
Thank you for your 5 star review and feedback regarding your recent visit which we will pass onto the team. We look forward to seeing you for your next appointment.
Fantastic experience: They all took care of me and put my mind at rest…I love going to the dentist now…
Dear Peter
Thank you for your 5 star review and choosing our practice, we are pleased Lucy took great care of you and put your mind at rest, we look forward to seeing you again at the practice and glad you now love coming to see us :)
Fantastic experience: I have been with this dental practice for many of its 20 years in Cuckfield. I’ve experienced a range of treatments and have always appreciated the explanations, choices, advice and care. Reception staff have always responded quickly when an urgent appointment has been sought; routinely they are welcoming and efficient.Most recently I have been treated by Hannah and benefitted from her gentle approach and wealth of experience.
Dear Joyce
Thank you for your support of our practice for over 20 years we do appreciate it. We are pleased the team has always explained your choices, advice and care thoroughly and the reception team have responded quickly when you have had a problem. We are glad the treatment with Hannah has also been a good experience. Thank you for taking the time to write a review about the practice, we will feed this back to the team.
Fantastic experience: Friendly and efficient receptionists and hygienists. I have recently been treated by Dr Hannah Jaffa. She is an excellent, thorough dentist and empathetic to her patients.i have been with this Practice for many years and am very happy with them. I cannot recommend them highly enough.
Dear Mr Elliot
Thank you for your 5 star review and kind words about Hannah and our practice. We are pleased to hear she was thorough and empathetic towards you. Thank you for your support of our practice over the years and your recommendation we do appreciate it.
Fantastic experience: Hannah and her team were brilliant with my child’s teeth. They explained everything in a calm way and skilfully completed the job. Very happy with everyone we’ve seen over the past years.
Dear Michael
Thank you for your 5 star review regarding the practice and Hannah, we are pleased to hear she looked after your child and was calm throughout. We will pass your comments onto Hannah which will be greatly appreciated. Thank you for your support of our practice over the years.
Fantastic experience: I have been with this practice for over 10 years. They are so good at looking after you and addressing any concerns you have. Today, 7th July 25 I had Rebecca for my hygienist appt. Teeth have been very sensitive recently, but she relaxed me and caused no sensation throughout the cleaning. So thank you Rebecca.
Dear Paul
Thank you for your support for over 10 years we do appreciate it. It is nice to hear your hygienist appointment with Rebecca was a good experience and she relaxed you and managed to do the treatment with no sensation. Thank you for taking the time to write a review.
Negative experience: Used to be a great dentist but over the last few years it has had high staff turnover and now no longer NHS. No letters sent out notifying about changes but luckily found another NHS dentist with spaces for our family.
Dear Patient
I am sorry to hear you have been disappointed with our practice. We have struggled over the years to recruit and retain dentists who are willing to work under the current NHS contract and have had to make the difficult decision to move more privately.
The practice has been transparent throughout this process with full communication. Please see our website www.cuckfielddental.co.uk where there is a blog and video explaining the reasons why the practice has had to make this decision.
We are pleased to hear you have managed to find another NHS dentist, if you need any further assistance, please do not hesitate to contact the practice. I would like to take this opportunity to thank you for your support of our practice over the years.
Fantastic experience: Had a toothache so called saturday morning and to my delight they had a free appt later that morning. Halla was excellent as always and getting that quick appt was outstanding.
Thank you for your 5 star review, we are pleased we could help you on Saturday and Hala got you seen and treated, we hope things have now settled and look forward to seeing you for your routine appointments.
Fantastic experience: I switched to this practice recently, and am delighted that I had done so. Everyone is so welcoming and friendly, from receptionist, through to hygienists, dental nurses and the dentists themselves. I had complex dental needs following radiotherapy, Simon really put me at ease, and mended a badly cracked tooth. (I had feared that it might be unfixable and have to come out, but not so). My first visit to the hygienist (sorry, I’ve forgotten her name) was also easy, (although I had been dreading it, not having been in for very many years). She was very gentle, put me at ease and gave my teeth a good clean. I’m so happy that I’ve changed to this practice and can highly recommend it.
Dear Bridget, thank you for your recommendation of our practice and for choosing us for your dental treatment and on going care. We are pleased everyone was welcoming towards you and your treatment with Simon went better than expected and he put you at ease and the hygienist was very gentle, we look forward to welcoming you back in the future for your routine dental care. Thank you for your 5 star review which the whole team will appreciate.
Fantastic experience: Recently moved to the area and so pleased to find a great dentist, thank you Dr Lucy Walsh for my first appointment
Dear Debbie Costen, Thank you for choosing our practice for your first appointment, we are pleased you had a good experience with Lucy and look forward to seeing you for your routine appointments in the future.
Fantastic experience: Root canal done by Simon ... very good, explained everything that was to be done and put me at ease. Went smoothly. Thank you.
Dear Melissa
Thank you for your feedback following your recent treatment with Simon, we are pleased it all went well and Simon explained the process and put you at ease. We appreciate your kind words and support of our practice.
Fantastic experience: Thank you to Dr Hala and the team for squeezing us in for an emergency repair today - excellent service!
Thank you for your 5 star review, we are pleased Hala was able to see you and get you sorted before the long weekend. We appreciate your comments and support of our practice.
Fantastic experience: Been with Cuckfield Dental Practice for 25 yrs and wouldn’t go anywhere else if if I could. From the reception staff to the dentists they are friendly, professional, helpful and so understanding of patients if they are scared of the dentist’s drill. They take their time and help you through the procedure. If you have an emergency issue with a tooth the staff will move heaven and earth to get you in. My thanks, as always to all of the team for continuing to look after me.
Thank you for your support of our practice for the past 25 years and your kind words about our team, we do really appreciate it. We are pleased we have met your expectations throughout and we look forward to continue to look after you in the future.
Fantastic experience: Highly recommend Cuckfield dental practice! The reception team were friendly and welcoming. The Dentist Hannah and Nurse Mia were both great, very accommodating and very knowledgeable, I will be using cuckfield dental practice for the foreseeable future.
Dear Ben
Thank you for your recommendation and for joining our practice, we are pleased we met your expectations and the reception team were friendly and welcoming and Hannah and Mia were both great. we look forward to seeing you for your future appointments. We appreciate your 5 star review and will share you kind comments with the team.
Fantastic experience: Friendly and efficient staff. Excellent treatment from Dr Dinsdale and her assistants, very caring and professional.
Dear Carole Wood
Thank you for your kind words and 5 star review of our practice and Dr Dinsdale we are pleased they were caring and professional when you recently visited.
Fantastic experience: Excellent care given to my daughter when having a filling. She was extremely nervous and the dentist was so kind and patient. Thank you.
Dear Katie
Thank you for your feedback we are pleased your daughter had a positive experience when she had her recent treatment and the dentist was kind and patient. We appreciate your 5 star review and will pass your feedback onto the team.
Fantastic experience: Mike foster, an sue foster are very happy with the dental practice the care has been very good and we were well looked after, thank you all, Hi Helen thank you for the phone. I have now corrected the 5 stars. And thank Dr Hala. Once again thank you all. Love sue Mike foster ❤️
Dear Mr & Mrs Foster
Thank you for your 5 star review and comments about our practice we are pleased to hear the care has always been good and you have both been well looked after. Thank you for your support of our practice over the years.
Fantastic experience: Where do I start !!! I broke a tooth and was fortunate Simon had a free moment at lunch time to take a look. Well, he explained everything in detail and did a superb repair there and then. He really is the most professional, caring and kindest dentist, he made me feel totally at ease and reassured. I would most definitely recommend this dental practice.
Dear Mary Lindfield
Thank you for your 5 star review regarding Simon when you recently visited for your broken tooth. It is nice to hear you were looked after and your tooth got sorted promptly, professionally and in a caring manner. Thank you for your support of our practice over the years.
Fantastic experience: Always a warm and friendly welcome at the reception desk. The staff are lovely and friendly. Communication is always 10/10
Dear Marc
Thank you for your 5 star review and your kind words about our reception team it is nice to hear communication is 10/10. Thank you for your support of our practice it is appreciated.
Fantastic experience: Very happy with Cuckfield Dental Practice. Dr Hala and Charley were excellent. Everyone at the practice are always so polite and pleasant to deal with. I would definitely recommend to everyone, especially those who may be nervous about going to the dentist.
Dear Geoffrey Attridge
Thank you for your recommendation of the practice, we are pleased you have been looked after during your recent visit. Thank you for your support of the practice.
Fantastic experience: Agi is very good and explains everyone detail
Dear Paula Nicholson
Thank you for your 5 star review, we appreciate your comment regarding Agi and glad she explained everything in detail to you, we will pass your feedback onto her. Thank you for your support of our practice.
Fantastic experience: I had a hygienist appointment with Rebecca today. I know its irrational for an adult male to be afraid of the dentists, but I am. Rebecca immediately put at ease. Explained what she was going to do, stopped every 2 mins so I could swallow and did not hurt me one bit. She is the best hygienist I have ever had at this practice and I only hope she stays for a long period of time. This was followed by a standard check up with Dr Hannah Jaffe, she also put me at ease, explained what she was doing and gave me some excellent advice about my cleaning regime. She took an X Ray and showed me the results and explained what she was looking for. Both staff members made me feel very comfortable and at ease, and are a credit to the practice.
Dear Andy Oldham
Thank you for your kind words regarding Rebecca and Hannah, it is nice to hear they both put you at ease and Rebecca provided the best hygienist appointment you had ever had at the practice and Hannah gave excellent advice and explained everything in detail. We will pass on your feedback which will be appreciate by both team members. Thank you for taking the time to write a detailed 5 star review.
Fantastic experience: Excellent dentist practice. From reception staff to the dental nurses and dentists themselves - exceptional. Highly recommended for my family and I.
Dear Giles
Thank you for your 5 star review of our practice, we are glad everyone has met your expectations throughout your visit. Thank you for your support of our practice we do appreciate it.
Fantastic experience: I was seen at short notice by Dr Hal’s Al-Rawi. My troublesome tooth was removed with ease. Exceptional service. Thank you. Peter
Dear Peter
Thank you for taking the time to write a review following your recent treatment with Hala we are pleased she managed to treat your troublesome tooth quickly and the service provided met your expectations. We really appreciate your 5 star review.
Fantastic experience: Excellent service all around. I filled in a detailed questionnaire a few years back about my general attitude towards dentist’s and dental treatment and it really feels like they took note: I’m talked through every step of the procedure and the only pain that I leave with is the dent in my wallet! Highly recommended.
Dear Mr Hughes
Thank you for your 5 star recommendation of our practice, we are pleased your recent appointment went well and everything was explained thoroughly. We look forward to seeing you in the future. We appreciate your feedback regarding the practice.
Fantastic experience: Brilliant practice….have been going for over 10 years
Dear Ian
Thank you for your support of the practice over the last 10 years and your positive feedback we do appreciate it.
Fantastic experience: Super friendly staff, great dentist - so good with the children. Makes what is often not a great experience (who wants to ever go to dentist) into an experience my children are fine with ! Thank you
Dear Clare
We are so pleased your children enjoy coming to the dentist and they had a good experience. We look forward to seeing them again for their routine exams in the future. Thank you for taking the time to write a 5 star review.
Fantastic experience: Recently visited for my first dentist appointment at the practice after receiving a recommendation. In terms of being organised, helpful, friendly and efficient, all staff (reception and medical) that I interacted with were fantastic. Could not ask for more at this point!
Dear Tim Riseborough
Thank you for choosing our practice, we are pleased we met your expectations and everyone throughout looked after you during your first visit. We look forward to seeing you in the future. Thank you for taking the time to write a 5 star review and your recommendation.
Fantastic experience: Excellent, service by Lucy and Co. Fully explained options to consider. Clear and easy explanations and the reasons for and against different treatments.
Dear Nick Retter
Thank you for your 5 star review regarding the excellent service Lucy and the team provided at your recent visits, we are pleased the options have been explained clearly and reasons for and against different treatments. We do appreciate your feedback and will pass this onto Lucy and Co. We look forward to seeing you in the future.
Fantastic experience: After years of trying to find an NHS dentist I realised I needed to take the private dental route due to an upcoming problem in one of my teeth. I did some research online and found Cuckfield Dental Practice which is local to me and has already got excellent reviews. They 100% live up to these reviews, it really is excellent! From the initial phone call for information to getting my initial check up, then a filling, all done within the space of 2 weeks, absolutely brilliant! They offer plans to help with the cost of treatment but also give plan members a discount too on treatments. The staff on reception are very friendly and helpful, I haven’t had to sit in waiting rooms for ages either like I did at my old dental practice, it’s a very efficient practice they run here! I have visited Laura the dentist twice now, she is very friendly and enthusiastic and very good at what she does. She takes the time with you too, explaining things and keeping you in the know about work being done as she does it. She made the whole experience on both visits comfortable and pleasant. I have had bad experiences elsewhere in the past so it was really welcome to have a good dentistry experience - on both occasions! Dare I say it… I am actually looking forward to the next appointment! I really recommend this practice and suggest, if like me you haven’t had access to the NHS for dentistry, take the jump and join here because they are really great.
Dear Sam
We really appreciate you choosing our practice for your dental care and we are pleased we met your expectations. It is nice to hear your journey from start to finish with Laura and the team was a positive experience and both appointments were comfortable and pleasant. Thank you for your recommendation of our practice and we look forward to seeing you for your routine examinations under your dental plan, we are also here in the meantime should you ever need us. .
Fantastic experience: Hello , I have just finished having some treatment by Hannah , she was excellent as were all the team! Thank you
Dear Nicola
We are pleased your recent treatment with Hannah went well and all the team looked after you. Thank you for the support of Cuckfield Dental Practice.
Positive experience: They are really great with my kids and take their time to make sure they’re happy and comfortable
Dear Steph Thank you for taking the time to write us a review, we are pleased your children were looked after whilst they were seen recently, we look forward to seeing them for their routine appointments.
Fantastic experience: Been my dentist for 24 years, always very satisfied.
Dear John Macleod, thank you for your 5 star review and your support of our practice over the last 24 years it has been a pleasure to look after your dental care and nice to hear you've always been satisfied.
Fantastic experience: Have been with Cuckfield Dental for a few years now and have always been satisfied with the service. Very friendly staff and always happy to help!
Dear Aimee, thank you for your support of the practice over the last few years, we are pleased to hear our service has met your expectations and the team are friendly and always here to help. Thank you for your 5 star review.
Fantastic experience: How can you better brilliant? Simply the best dentist and staff ever! In nearly 70years I have never felt so relaxed, confident of a good outcome and surprised at there excellence in a sea of mediocre and bad dentistry. Other places recommend them when they can't do. Simply the best!!!!
Thank you very much for taking the time to write a review, We are pleased that you have had a good experience at the practice and we made you feel relaxed whilst having your treatment. We will pass your kind comments on to the team who appreciate all feedback.
Fantastic experience: I have some complex dental issues due to nerve damage in my face. I lost a filling yesterday and the Practice were amazing and fitted me in today. I saw Dr Lucy Walsh this evening and Dr Lucy and her dental nurse were amazing. They treated me with incredible kindness and professionalism. Things were not straightforward but they didn’t rush and I’m very grateful to them both for going the extra mile for me. Which I’m sure they do for everyone. This is a great practice!
Dear Anthony Chuter
We are pleased we were able to see you promptly and Lucy was able sort out your lost filling for you. Thank you for your kind words which we will pass onto Lucy and the team. We appreciate you taking the time to write us a 5 star review.
Fantastic experience: The staff are always welcoming and efficient. The dental care is first class and the treatment always careful and sympathetic. They are very good at finding solutions which are most appropriate and helpful to the patient - including by reference to their budgets.
Dear Chris
Thank you for attending the practice today and taking the time to write a 5 star review, we are pleased to hear the staff are welcoming and efficient and your dental care is first class and managed in a careful sympathetic way. We appreciate your support of our practice.
Fantastic experience: I took my children to the dentist today for a routine check up and they were brilliant. Dr Hala Al-Rawi was very friendly and made them feel comfortable throughout the appointment. She was also great at explaining what she was doing and how to keep teeth healthy. I would have no hesitation in recommending the practice and Dr Hala.
Thank you for your recommendation of our practice, we are pleased your children had a good experience when seeing Hala and she was great at explaining how to look after their teeth. We really appreciate your feedback and support of our practice.
Fantastic experience: I have extreme dental phobia and this practice have shown me kindness and compassion in a way I’ve never experienced before. I have a long way to go but believe with their help I can start the dental treatment I desperately need. I can not recommend them enough
Dear Donna
Thank you for your recommendation and 5 star review we are pleased the experience you received will help you to start the dental treatment you need. We appreciate your comments and look forward to seeing you in the future.
Fantastic experience: I’ve been a patient at Cuckfield for a few years, Lovely practice with amazing staff, couldn’t fault the service they provide!
Dear Olivia, it was a pleasure to treat you for your recent filling and nice to hear it was a good experience. Thank you for your much appreciated kind words and we will look forward to seeing you for your routine examination.
Fantastic experience: I feel fortunate to have largely had positive experiences from all the dental practises I've signed up to over the years and Cuckfield is no exception. They're a local (walking distance) surgery with a positive and proactive team of receptionists and dental staff. I do feel for the many people I hear complaining of their seemingly incompetent dentists, and always recommend Cuckfield Dental Practice in these circumstances.
Dear Neil
Thank you for your recommendation of our practice we do appreciate it. We are pleased your experience at Cuckfield has been positive and the dental team is proactive. Thank you for your support of our practice over the years.
Fantastic experience: An excellent preparation and fitting of a complex bridge. Fully satisfied with every aspect of it. Thank you.
Dear Keith White
Thank you for your 5 star review on our practice, we are pleased your treatment went well and you had a good experience. Thank you for the support of our practice.
Fantastic experience: Firstly I thank Cuckfield Dental Practice enormously and wholeheartedly for the most consistently excellent service, I have been an NHS patient at the practice since Simon Quelch opened the door in the 1990s. I am eternally grateful that Cuckfield Dental Practice is still able to support me as an NHS patient. I have been galvanised into opening a Google account specifically to write this review. In addition to and equally important as the above, I would like to say the hugest of thank yous to Hala Al-Rawi. I have seen Hala as my NHS dentist for some time now and can honestly say she is wonderful. Hala is an excellent and intuitive dentist with the utmost professionalism, coupled with a completely natural and caring manner, an invaluable skill in dentistry. I’d be so grateful if you would please ensure Hala receives the praise she very much deserves. Most of us don’t count the dentist as something to look forward to, however I’m looking forward confidently to seeing Hala for my check up in the summer. Thank you.
Dear Jane Mabey
Thank you for your 5-star review and kind words about Simon Quelch and our practice, we appreciate your support of the practice since Simon opened the doors in the 1900’s. the practice has evolved a great deal since then with the support of all our patients.
We consider it is only right to measure your expectations and inform you that we will be making changes in 2025 to the way we provide NHS dental care so we can continue to provide you with the highest quality service that you have been used to at the practice. We will be moving more towards private dentistry and this will be discussed with you at your next routine appointment. In the meantime, please keep an eye on our website www.cuckfielddental.co.uk or our Facebook page for more details over the coming months.
In addition, we thank you for your feedback regarding Hala it is nice to hear she treated you with the utmost professionalism in a natural caring manner. We will pass your kind words onto Hala and the team who do appreciate all feedback.
We look forward to seeing you in the summer for your routine appointment and thank you once again for your support of the practice over the years.
Fantastic experience: I couldn’t ask for more. Hannah and Charlie have been exemplary. I had a gap over Covid and my dentist leaving his practice which left me with slight apprehension about returning to a dentist. I’ve started a monthly care plan and Hannah keeps me in check - even to check if my ulcer had finally subsided during a late evening call to me at Christmas. She fitted me in for an emergency appt post tooth extraction today and couldn’t be more caring. Receptionists are also worth mentioning. They switched things around to fit me in today and are always warm and welcoming.
Dear Christine Watson
Thank you for choosing to join our practice and for your 5 star review we do really appreciate it. We are pleased the reception team managed to get you in and seen today for your emergency appointment and Hannah looked after you. We look forward to seeing you in the future for your routine examination and hygiene appointment with Charley.
Fantastic experience: This is the best dental practice I have ever been to. They were really flexible at fitting me in on the same day that I had toothache. The dentist Hannah and dental nurse Nicola were excellent - kind and skilful, they gave me treatment with no pain or discomfort at all.
Dear Rosemary Stott
Thank you for your 5 star review and positive feedback regarding our practice, Hannah and Nicola. We are pleased you were seen promptly and your treatment was pain free. We look forward to seeing you in the future.
Fantastic experience: Had an amazing experience with my dentist today, Jessica Oakhill. A lovely relaxing experience which is not what a visit to the dentist often is! Thanks very much
Dear Michelle Yeend
We appreciate you taking the time to write a review and for your positive feedback and 5 stars, we are pleased you had a good experience with Jessica and will pass this on to her.
Fantastic experience: I went in today for an emergency appointment. Normally, I hate a dentist appointment but I honestly could not find a single fault with Cuckfield Dental Practise. The receptionists were lovely. I was with Laura (the dentist) and Lou today and they were fantastic. Laura did a great job fixing my tooth and was really patient with me. Usually, I have trouble when doing an x-ray but Laura worked with me to get it done. The quickest x-ray I've managed to have. Lou was lovely and reassuring. Would highly recommend.
Dear Dipali,
Thank you for choosing our practice we are pleased you had such a good experience when visiting recently, I am glad Laura was able to fix your tooth and take an x-ray for you, we appreciate you positive feedback regarding Laura & Lou and your high recommendation of our practice. We look forward to seeing you in the future.
Fantastic experience: I have been with this practice for a number of years and have always had excellent treatment and service. Recently my husband who was at a different practice had tooth ache, his dentist took X-rays and sent him home with pain. Gradually the pain got worse and he had an emergency appointment with Simon. It transpired that he had decaying root nerves and required a root canal filling. Happy to say he is now pain free and now has registered with the practice. Simon is a highly experienced and diligent dentist who is a credit to the dental profession.
Dear Mrs White
Thank you for your kind words about Simon and our practice. We are pleased we were able to see and treat your husband and he is now out of pain. Thank you for your support of our practice over the years and taking the time to write a review we do appreciate it.
Fantastic experience: Our family have received excellent service from the practice for many years, when we have had an urgent requirement they have always accommodated us. Very considerate, efficient and professional.
Dear Philip
Thank you for your 5 star review and your support of our practice over the years it is nice to hear we have been able to accommodate you when needed and we are considerate, efficient and professional. We look forward to looking after you all in the future.
Fantastic experience: Hala, her assistant as well as the lovely reception people were brilliant again. Chipped filling remedied in 30 min and back not broken! Thanks so much.
Dear Michael, Thank you for your 5 star review regarding Hala and the team, we are pleased Hala fixed your tooth and you were looked after by everyone. We look forward to seeing you in the practice in the future.
Fantastic experience: Great dental practice, all the staff are really friendly and can't do enough for you. If you have any issues with your teeth I highly recommend this dental practice, I've needed urgent care and they have never let me down.
Dear Mr Sly, Its nice to hear you had a good experience on your visit to us recently. We look forward to seeing you in the practice soon and securing your oral health over the next few months.
Fantastic experience: I have been at this dentist practice for many years and have always had great treatment. My dentist is Hala who is great and always makes me feel at ease. I have over the previous few months been having treatment to hopefully help my gum disease with Hannah who I have to say was great and really friendly and made me feel at ease ( as I am not the best patient at the dentist) she explained the treatment really well. I would def recommend this practice as you get a really friendly welcome as soon as you walk in the door from the receptionist’s and all the team
Dear Jo Covey
We really appreciate your feedback regarding Hala and Hannah and it is nice to hear your recent treatment made you feel at ease and was explained to you well. Thank you for your recommendation of our practice and your kind words regarding the reception team, we will pass this onto the team who value your comments.
Fantastic experience: I had been under the care of Dr Hala Al-Rawi during my last three visits to Cuckfield Dental Practice. She and her assistant provided excellent service during those visits, and she was very caring, professional, and friendly. The high quality service made me very comfortable during those visits. Highly recommended.
Dear Worood Al-Bader
Thank you for your recommendation of our practice and the kind feedback you have provided regarding Hala and her nurse. It is nice to hear the service you received was of a high quality and you were comfortable during your visits. We look forward to seeing you in the future.
Fantastic experience: Always feel a warm welcome as I go in. The dentists and dental assistants are all very kind, helpful and friendly. Excellent service.
Dear David Peck
We are pleased you are greeted with a warm welcome when visiting the practice and the dentists and dental nurses have been kind, helpful and friendly. We appreciate your comments and will pass this onto the team.
Fantastic experience: Excellent dental practice. Reception staff are friendly & efficient. Dental staff are very skilled & have a lovely manner. Highly recommended
Dear Ben Ferguson
Thank you for your high recommendation of our practice we do appreciate it. It is nice to hear the reception team are friendly and efficient and the dentist met your expectations. We will pass your kind words onto the team.
Fantastic experience: Thank you to all the team at Cuckfield dental Practice for your welcoming atmosphere and for providing a high standard of care.
Dear Lucy
It was a pleasure treating you recently, we are pleased the team provided a welcoming atmosphere and high standard of care and your comments are appreciated as it takes a great team to provide a great service. We look forward to seeing you in the future.
Fantastic experience: I have been a longstanding client of the practice. I have always found the service to be professional, attentive and accommodating. I hope to be a client for a long time yet.
Dear Mark
Thank you for your 5 star review and support of our practice over the years. We are pleased we have met your expectations. we look forward to seeing you for your routine appointments.
Fantastic experience: I’ve been to a few dental practices and have to pay privately, this one is by far the best. I emailed in about an emergency appointment late at night and got seen the next day at 9am. The receptionists are very kind and understanding. Dentists are also really nice. Never had a bad experience here. I would highly recommend.
Dear Annabel, thank you for your recommendation of our practice and 5 star review, it is nice to hear we were able to see and treat you promptly and everyone was kind and understanding. We hope things have settled down and look forward to seeing you again in the future.
Fantastic experience: Been going for over twenty years now. Never had anything but fantastic service. Could not recommend highly enough.
Dear Paul, thank you for your support of our practice over the last 20 years it has been a pleasure to look after you. We really appreciate your 5 star review and will pass your kind comments onto the team.
Fantastic experience: Excellent care and treatment as always. Simon saw me quickly and completely resolved my problem of a broken tooth.
Dear Katie
Thank you for your 5 star review, we are pleased Simon managed to fix your broken tooth quickly and the care given was excellent. We appreciate your feedback and we will pass this onto Simon and the team.
Fantastic experience: Great Service. I broke my tooth on Saturday, called up Monday morning and tooth fixed within 12 hours of calling
Dear Andrew Long
We appreciate your positive 5 star review, it was a pleasure to get you seen and treated as quickly as possible. We will pass your kind words onto the team.
Fantastic experience: I had an extraction and bridge fitted yesterday. Laura and her assistant did an amazing job. It was painfree and I am so pleased with the result. Thank you
Dear Rachel
Thank you for your kind words, it is nice to hear we have allayed your fear of the dentist. Thank you for choosing to join our practice recently and we are pleased Laura and the team have looked after you.
Fantastic experience: I have been a pt at Cuckfield for years. Its a lovely and friendly practice. The team is outstanding and the treatment 5 star. Thank you
Dear Emma
We appreciate your 5 star review regarding our practice it is nice to hear we have met your expectations. Thank you for your support of the practice and team over the years. We look forward to seeing you for your routine appointment.
Fantastic experience: Very good service. My dentist is excellent, calm and friendly. Welcoming receptionists.
Thank you for your 5 star review, we do appreciate your kind comments which we will pass onto the team.
Fantastic experience: I have just had fairly complicated root canal treatment carried out by Helena. I just wanted to say she did a really good job! I’ve never had anything more complicated than a filling previously, so this was a whole new experience. She was very careful and professional (ably supported by her dental assistant) and has saved my tooth. A bit uncomfortable, yes, but no pain! Well done!
Dear Cherry Greveson, Thank you for taking the time to show your appreciation for the work carried out by Helena, it is nice to hear she was careful and professional throughout and you had a good experience with pain free treatment. Thank you for your support of our practice.
Fantastic experience: Have been attending the practice for many years and I have always been happy with the care and service I have received. My current dentist is Hala Al-Rawi and she is very good. Even made my root canal treatment bearable!
Dear Toby
We really appreciate your 5 star review and will pass your kind words onto Hala. Thank you for you support of our practice over the years.
Fantastic experience: Big thanks to Hannah and Hala, exceptionally thorough, caring and professional. I am very grateful for the treatments I received and I can smile about it!
Dear Mara
Thank you for your 5 star review and gratefulness to Hannah and Hala for the treatment provided. We are pleased you can smile about it and they have been thorough, caring and professional. We look forward to seeing you for your routine appointments in the future.
Fantastic experience: We have had such a wonderful experience over the past 2 years correcting my daughter’s overcrowded teeth. The team at Cuckfield dental practice are always cheerful, helpful and welcoming. We always leave with a huge smile on our faces. We had an appointment yesterday to fix a small chip that my daughter had on her front tooth, and the skill, knowledge and helpfulness of our dentist Laura & her nurse Emily were faultless. Their work is excellent, and they should be recognised for this, they put a huge smile back on my daughter’s face, and you wouldn’t know that she even chipped it. Thank you we are so grateful. Thank you too to the friendly and kind reception staff Nicky, Katherine & Nina. Brilliant service as always. Would highly recommend, The Clark Family.
To the Clark Family
Thank you very much for the 5 star review and such kind words about our team. We are pleased Laura and Emily looked after your daughter when she recently visited and it put a smile back on her face when her tooth was fixed. We will pass you much appreciated feedback onto the team which will put a smile on their faces to hear this. Thank you for your support of our practice.
Fantastic experience: Have used this practise for many years and the service just keeps improving every time. Great dentists, nurses and reception staff, all work together for a great dental experience
Thank you for our 5 star review and supporting our practice over the years. We are pleased to hear our service continues to improve and all the team have given you a great experience when visiting us. We look forward to seeing you in the future.
Fantastic experience: Have been with Simon and the practice for nearly 20 years. Always a great service
Dear Emma
Thank you for your 5 star review and your support of the practice over the last 20 year we do appreciate it. We are pleased our service has always met your expectations.
Fantastic experience: I’ve been with Cuckfield dental for years, never had a problem and have always got a prompt appointment if I need it.
Dear Victoria
Thank you for your 5 star review regarding our practice, we are pleased you have always managed to get an appointment promptly. We appreciate your support of our practice over the years.
Fantastic experience: Faced with an urgent need to see the dentist, the assistance from the reception team and the treatment was first class. Hala and her assistant soon resolved my problem tooth. Simon’s practice continues to deliver a quality service!
Dear Mr Lindfield, Thank you for your support of the practice over the years, we are pleased Simon has looked after you during your recent treatment and everyone was friendly and caring. We really appreciated your 5 star review and will pass this onto Simon and the team.
Fantastic experience: As always 100% professional service from all the staff and team. Immaculate practice with state of the art dental equipment situated in a beautiful location.
We are really pleased to receive your positive review. It is nice to hear all the team has looked after you.
Fantastic experience: Prompt excellent service, probably the best check-up I've had, very thorough and all details well explained, with good advice about future treatment
Dear Alan Carter
Thank you for your 5 star review, it is nice to hear the service was excellent when you visited recently to see Hannah and she was thorough and the advice was explained well regarding future treatment. We look forward to seeing you in the practice for your treatment.
Fantastic experience: Efficient, friendly and super professional. Our dentist goes above and beyond to help, including explaining things really clearly to my children. So lucky to be patients at Cuckfield.
Dear Debbie
Thank you for your 5 star review and kind words it is nice to hear the dentist goes above and beyond to help and we are friendly and super professional. Your feedback means a lot.
Fantastic experience: I took my 5year old daughter along just before the May Half Term for a check up, she was due to see Rebecca but ended up seeing Hala who was absolutely wonderful with her and my daughter can’t wait to see her again. Fast forward just over a week and I went for my check up. I deliberately booked my appointment during term time as I am a nervous patient after a bad experience when I was a young child my self and didn’t want my daughter to pick up on it. I saw Hala and again, she was great! She helped put me at ease and did a thorough check up for me, gave me some pointers and I left feeling much more confident than when I went in and I’ll be returning in approximately 6 months, with hopefully much less anxiety. Thank you Hala!
Dear Kelly
Thank you for your 5 star review and kind comments about Hala, we will pass this onto her which we know she will appreciate. It is nice to hear you and your daughter had a good experience when seeing Hala recently and you left feeling more confident. We look forward to seeing you in 6 months time for your routine examine.
Fantastic experience: Very prompt courteous service at short notice Staff all willing to help,cannot recommend them enough, a credit to Simon
Dear Mr Harvey
Thank you for your 5 star review we really appreciate your positive feedback about our team. It is nice to know we managed to get you in and seen promptly with Simon recently. Thank you for your support of our practice over the years.
Fantastic experience: All the staff are wonderful. Caring and kind Ruth has been has been lovely. with me . Sometimes worth having toothache just to attend. 31/01/24 : Again I have to thank all the staff . Just Brilliant . Ruth and Georgia are just the perfect team . So calm and caring .I always feel I am in safe hand with both of them . Reception team are so good . 11/05/2024: How can I fault any of the team ; it is such a shame that the practice is losing Ruth .Such a superb dentist and a lovely caring person . I have been with this practice for over 30 years .In that time I have had some brilliant dentists ( Hiten , Will etc) but also had some bad experiences . I am not sure I will be staying with the practice after Ruth has left . Once you have found some you can trust and like it is a bit frightening to be thrown back into the lottery of the practice merry go round again .
Dear Rick Edwards
Thank you for your positive feedback which we will share with the team it is nice to hear everyone has looked after you during your visit.
23/5/24 - Dear Mr Edwards
Thank you for your feedback and your support of our practice for over 30 years. It may be helpful if we explain that all dentists are self-employed individuals and unfortunately do move on from time to time to suit their needs.
We do however still have a great team throughout the practice with very experienced dentists who would be very happy to see and treat you. Please do take a look at the feedback and 5 star reviews from other patients to appreciate the great delivery of service that Cuckfield Dental Practice strives to provide.
Fantastic experience: Nice dental practice with friendly staff and the location is great with plenty of parking nearby
Thank you for your 5 star review and positive feedback about our practice we really appreciate it and will pass onto the team.
Fantastic experience: The reception staff have always been so kind and helpful. My Dentist Aggi is kind, puts you at ease and is the best dentist I have ever had. Always helpful in what treatment to have and guides you along the way. I wouldn't go anywhere else.
Dear Pauline
Thank you for your kind words about Agi and the reception team we do really appreciate your 5 star review and will pass this onto the team. Thank you for your support of our practice over the years it has been a pleasure to treat you.
Fantastic experience: Went today have a front tooth filling, filling was a really good match to my teeth. I'm very pleased.
Dear Mrs Jauns
Thank you for your 5 star review We will pass this onto Hala who will appreciate your feedback, it is nice to hear you are pleased with your new filling.
Fantastic experience: Lovely dental practice. Have attended for many years now and have always found the staff to be welcoming and professional. The dentists and their assistants always make me feel very at ease. Would highly recommend this practice.
Dear Carol Plummer
Thank you for your 5 star review and recommendation of our practice. We are pleased to hear everyone has been welcoming and professional over the years and we appreciate your support of the practice. We look forward to seeing you for your routine appointment.
Fantastic experience: Laura is a very friendly and caring dentist, highly recommended.
Dear Ben, thank you for your recommendation of the practice and 5 star review, it is nice to hear Laura looked after you during your recent visit. We will pass your kind words onto her and the team.
Fantastic experience: My daughter is terrified of the dentist. She’s seen Helena and Hala and they’ve been fantastic with her. Calm and patient and always really friendly. Hala even phoned following an appointment to check on my daughter. We’ve been patients for many years and highly recommend them!
Thank you for your 5 star review, we are pleased both Hala and Helena have looked after you daughter and have been calm and patient throughout. Thank you for your support of the practice over the years we really appreciate it.
Fantastic experience: My daughter (age 3) went along the kids club and they were fantastic with her in what can be a very daunting setting. The dental nurse (Jan, if I remember correctly) was very informative and made her feel at ease. She went above and beyond and got a dentist to come and have a look at a front tooth that has taken some trauma from a fall; she was also wonderful with her and put us at ease with our concern. Thanks all :)
Thank you for your kind words about our Kids Club and Jan, it is nice to hear it was informative and made your daughter feel at ease. We appreciate your feedback and 5 star review, which we will pass onto Jan and the team.
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