South Cliff Dental Group, Handcross
Located in the quiet, family-friendly suburb of Handcross within Haywards Heath, this South Cliff Dental Group practice provides a welcoming and professional dental home for the local community. Situated conveniently within the Dumbledore Primary Care Centre on London Road, the clinic is easily accessible and designed to put patient comfort first. We understand that visiting the dentist can be stressful, which is why our team focuses on creating a calm, supportive environment where patients of all ages feel at ease, from children to adults.
We offer a comprehensive range of both NHS and private dental treatments, ensuring that every patient receives care tailored to their specific needs and budget. Our clinical services are extensive, covering general dentistry, preventive care, and specialized treatments such as dental implants, endodontics, periodontics, and sedation dentistry. For those looking to enhance their smile aesthetically, we provide leading-edge teeth whitening solutions using the EVO 4 Enlighten system, promising guaranteed white results with no lifestyle changes required afterwards.
What truly sets our Handcross practice apart is our commitment to accessibility. We recognize the demands of modern life, which is why we offer extended opening hours, including weekend and late evening appointments. This flexibility ensures that you can receive high-quality dental care without having to take time off work or disrupt your daily routine. Our friendly reception team is always ready to assist with booking, offering flexible financing options, and providing compassionate support for emergency cases.
Beyond clinical excellence, we are dedicated to building long-term relationships with our patients. Our team takes the time to explain treatment plans in clear, simple language, ensuring you are fully informed and confident in your dental health journey. From regular hygiene appointments that promote gum health and prevent tooth loss to complete smile makeovers, we strive to deliver excellent, compassionate care. Visit us today to experience a dental practice that truly values your health, comfort, and convenience.
Opening hours
- sunday: (closed)
- monday: 8:30-13h, 14h-17:30
- tuesday: 8:30-13h, 14h-17:30
- wednesday: 8:30-13h, 14h-17:30
- thursday: 8:30-13h, 14h-17:30
- friday: 8:30-13h, 14h-17:30
- saturday: 8:30-13h, 14h-17:30
Photos of South Cliff Dental Group, Handcross
Our comment from Best Dentists about South Cliff Dental Group, Handcross:
Comprehensive Dental Care in a Modern Setting
South Cliff Dental Group, specifically the Handcross branch, offers a full spectrum of dental services, combining both NHS and private care. The practice is equipped to handle a wide range of treatments, including general dentistry, implants, endodontics, periodontics, teeth whitening, and sedation. With operating hours that often include weekends and late evenings, the group aims to provide accessible care for patients across Sussex, Kent, Hampshire, and Wiltshire. The facilities are described by many as modern, clean, and well-maintained, providing a professional environment for all visitors.
A Patient-Centred and Comforting Experience
One of the most consistent praises from patients is the warm, welcoming, and professional attitude of the staff. Many visitors, including those with dental anxiety or phobias, report feeling immediately at ease thanks to the team’s kindness and patience. Dentists and hygienists are frequently highlighted for taking the time to explain procedures clearly, ensuring patients feel informed and comfortable throughout their treatment. This approach has been particularly appreciated by families, with several reviewers noting how well the staff interacts with children, making dental visits a positive experience for the whole family.
Skilled Dentists and Hygienists
The clinical team at South Cliff Dental Group is often commended for their high level of skill and gentle approach. Patients have specifically praised dentists such as Melody, Milland, Rida, and Irena for their expertise and compassion. Hygienists like Jainath are also noted for providing thorough and pain-free cleaning sessions, often leaving patients feeling refreshed and confident in their oral hygiene. Many long-term patients mention the consistency of care they receive from these dedicated professionals, who go out of their way to ensure patient satisfaction and comfort.
Efficient Service and Positive Interactions
For many patients, the efficiency of the practice is a key strength. Reviewers frequently mention short wait times, punctual appointments, and effective time management, which contributes to a smooth and hassle-free experience. The reception team, including individuals like Patrick, Katy, and Lucie, is often described as helpful, friendly, and accommodating, sometimes even assisting with childcare during appointments. This attention to detail in customer service has helped build strong loyalty among patients, with many recommending the practice to friends and family for its reliability and high-quality care.
South Cliff Dental Group, Handcross: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,0 out of 5 from 262 reviews
Fantastic experience: Friendly staff and excellent care!
Fantastic experience: Best recommentable dental practive i have ever seen.
Fantastic experience: Great experience. Very professional.
Fantastic experience: Cooperative staff…Excellent Service
Fantastic experience: Excellent service!
Negative experience: Went for first time to this dentist. He rang another dentist. They didn't do extractions, I have to wait for Horsham branch to get back to me. Looked in my mouth, literally that was it and charged me for the 1st band on the payment list. Absolutely disgusting. Won't be going back there.
Negative experience: My wife was seen for a raging toothache. Told by the "Dentist" that it was a complicated procedure and referred her to their Horsham branch to see a "Senior Dentist". Went to Horsham where the "Senior Dentist" she was referred to said that it was complicated, that he couldn't do anything, prescribed antibiotics, and would refer her to a specialist. Charged for both consultations. Still waiting for the referral. It seems that they employ Dental Practioners rather than Dentists as they did not have anyone suitably qualified to treat the tooth problem at either branch as extraction was required. Update, the website states that they acknowledge a complaint by email in 3 days, they don't. Complaint sent Monday, it's Friday and no response at all. Dreadful service Dumbledore clinic have subsequently been helpful, making progress with Horsham branch is worse than pulling hen's teeth.
Fantastic experience: Highly recommended.
Fantastic experience: Had a checkup and exam. Highly recommended
Fantastic experience: The staff are friendly, professional, and generally caring. I felt listened to, and the dental team took time to explain what was required, which made me feel more comfortable.
Fantastic experience: Really cery good experience for me firdt time.I had all my treatment done in a one day. Really very nice saff.
Negative experience: They burned the inside of my mouth during a root canal - they've falsified their records and added treatments I never had. They have an incompetent member of staff called Johnson who nearly burned my eye with a blow torch and bruised the inside of my mouth with the suction machine. They have always been late to any appointment, and they have cancelled my booking on less than a week's notice at all three appointments, sometimes cancelling two appointments one after the other - AVOID LIKE THE PLAGUE
Negative experience: I joined this dental practice earlier this year to get filling and checkup. The filling didn’t go well and caused a lot of pain along side an infection that was not noticed, until I went to get checked up by other dentists. I have asked for a refund for the full £180 as, I’ve had to pay extra elsewhere to get it redone. I went in to the clinic to give my bank details for the refund on July the 10th of this year. I was told it would take 20-30days. I am still waiting and have been chasing up. Their HR office doesn’t even respond. I was also told refunds normally take 4-6 months?! This is absolutely appalling!
Positive experience: Nice dental practice with helpful and kind staff
Fantastic experience: I just wanted to shout out for Jainath, superb hygienist, at Dumbledore. I've never had such a gentle yet super clean, I would more than highly recommend him to anyone needing a hygienist, especially if your gums are a little sore because you are naughty and don''t floss as much as you should like me.(I promised Jainath would floss from now on 3 times a week minimum!)
Fantastic experience: This dentist a life saver so lucky to take on nhs patients the dentist associate I saw seen him twice now such a lovely person thank you
Fantastic experience: The best experiences and good services in all visits
Fantastic experience: Wonderful staff and great treatment. Looking forward to moving forward with my treatments
Fantastic experience: Thank you so much, amazing experience today for me and my daughter first time with you Milland great dentist and knowledge, appointment not rushed and thorough check for us both Patrick patient and great service on the reception.
Fantastic experience: Clean office, short wait times, and an incredible team. My teeth have never felt better! I’m so glad I found Southcliff Dental Practice
Fantastic experience: Very good service, quick to get the appointment and friendly atmosphere.
Fantastic experience: I was impressed by how well-organized this practice is. Booking an appointment was easy, and I didn’t have to wait long to be seen. The dentist was thorough and explained everything clearly. Great experience overall!
Fantastic experience: From the moment I walked in, I felt at ease. The reception team was warm and helpful, and the dentist was highly skilled and attentive. They took great care to ensure I was comfortable and answered all my questions. I wouldn’t hesitate to recommend this practice to anyone in need of high-quality dental care!”
Fantastic experience: The clinic is modern, clean, and well-maintained. The staff ensures that everything runs smoothly, and I never have to wait long for my appointments. The level of hygiene and professionalism here is truly commendable. So glad I found this dental practice!”
Positive experience: I was a bit nervous about my dental treatment, but the team at South Cliff Dental Group made me feel so relaxed. The procedure was completely pain-free, and they explained every step to reassure me. I’m extremely satisfied with the results and will definitely be coming back!”
Fantastic experience: Had a great experience visiting the clinic. Welcome guests and good , caring doctors . Really nice dental clinic.
Fantastic experience: Had a filling, pain free and very good experience. Would suggest
Fantastic experience: From the receptionists to the dentists, everyone was welcoming, helpful, and professional. Highly Recommended
Fantastic experience: I have had an excellent experience with South Cliff Dental Group in Handcross. The team is professional, friendly, and genuinely cares about their patients. From the moment I walked in, I felt welcomed and at ease. The dentists are highly skilled, taking the time to explain procedures clearly and ensuring I was comfortable throughout. The level of care and attention to detail is outstanding.
Fantastic experience: I had an amazing experience at South cliff. From the moment I walked in, the staff was friendly and welcoming. The clinic itself was clean, and comfortable.
Fantastic experience: The best experience ever, I cannot hesitate to recommend this dental group to anyone in need of dental services. Keep it up guys
Fantastic experience: If you're looking for a caring, professional, and skilled dentist, I highly recommend Southcliff Dental, handcross branch.
Fantastic experience: Professional and Friendly Staff The staff were warm, welcoming, and professional from the moment I walked in. They made me feel at ease, explaining every step of the process and answering all my questions.
Fantastic experience: It was very good service and they communicated nicely and clearly for me to understand.
Fantastic experience: Excellent experience from start to finish! The staff was so welcoming, they made me feel completely comfortable during my procedure. I felt like I was in great hands. Highly recommend!
Fantastic experience: Fantastic service and great attention to detail. They made sure I understood my treatment plan and felt confident in my care.
Fantastic experience: Joined Handcross in December and couldn’t be happier. Katy and Patryk on front desk are amazing. Super friendly and helped me with my little one whilst we were waiting for my partner who was having dental work done. Was extremely grateful for their help. I’ve also had a family appointment where all 7 of us were seen, and it all went smoothly. Everyone is super friendly and our dentist is amazing too. Always happy and smiling. Highly recommend joining here. Great parking too.
Fantastic experience: Amazing service thanks patryk and Katy best receptionist ! Thanks south cliff
Fantastic experience: Great service! Patrick on reception has a great manner and very helpful! The dentist which I didn’t catch her name was amazing! All round - highly recommended!
Fantastic experience: Couldn't sing the praises of staff, went in early for appointment and Patryk, Katy, Lucie and Milland played with my 11 week old baby whilst I had my appointment as my child care fell through. Great care from the dentist too as always. HIGHLY RECOMMEND:)
Fantastic experience: Southcliff Dental practice is top-notch…! They took care of my emergency dental issue quickly and with great care. I am grateful for their expertise and kindness…
Fantastic experience: Highly recommend this dental practice,! They go above and beyond to make sure every visit is smooth and comfortable. Excellent service every time...!
Fantastic experience: I had a painless and smooth experience getting a filling and I truely appreciate the gentle approach and expert care I recieved...!❤️
Fantastic experience: I recently had a teeth whitening treatment and the results were amazing ... I highly recommend Southcliff dental group for an exceptional experience...!
Positive experience: I visited South Cliff Dental Group in Handcross and was impressed by the friendly, welcoming atmosphere. The dentist and staff took the time to explain every step, ensuring I felt comfortable and well-informed. The clinic is modern, clean, and professional—a reliable choice for quality dental care.
Fantastic experience: I had an excellent experience at South Cliff Dental Group's Handcross branch. The staff were warm, professional, and attentive, making me feel at ease. The clinic is modern, spotless, and well-equipped, with convenient parking and disabled access. Their high-quality care and welcoming atmosphere make this a top choice for dental services. Highly recommended!
Fantastic experience: The receptionist and hygenist were both lovely and I had a lovely greeting from them both. A very pleasent service all I all. Thanks.
Fantastic experience: If you're looking for a caring, professional, and skilled dentist, I highly recommend Southcliff Dental Group for an exceptional experience!
Fantastic experience: Great and quick treatment!! Given good advice for also long term management at home. See you in 6 months Kavita!
Fantastic experience: I’ve been coming here for years, and I wouldn’t go anywhere else. The hygienists are gentle and the dentists are always highly skilled, ensuring top-notch care every time. I also really appreciate that appointments always run on time, making the whole experience smooth and hassle-free. I highly recommend this place to anyone looking for exceptional dental care
Fantastic experience: Fantastic service and great attention to detail. They made sure I understood my treatment plan and felt confident in my care. Thank you southcliff team..!
Fantastic experience: Had a wisdom tooth extracted, private consultation. Good experience. Was done quickly. So happy to be pain-free. Thank you to the dentist, Ms Melody and the staff.
Fantastic experience: Very knowledgeable and gave me great advise on how to make my oral heath better
Positive experience: Very friendly staff, though couch seems broken. However good service and seen on time
Fantastic experience: Always go for a routine checkups and hygienist and was very impressed with the entire experience. The staff were incredibly friendly and welcoming, and my dentist took the time to explain everything clearly and answer all my questions. The office was clean and modern, and the cleaning procedure was very comfortable.Highly recommended
Positive experience: I recently visited South cliff dental group, and I was really impressed with the customer service. The staff was incredibly welcoming and professional, from the moment I walked in. They took the time to answer all my questions and made sure I felt comfortable throughout the entire visit. The receptionist was friendly and efficient, and the dental assistants were attentive. Overall, the clinic’s atmosphere was warm and inviting, which made the experience much more pleasant. I definitely recommend this place for anyone looking for excellent care and customer service.
Positive experience: I had a fantastic experience at Southcliff Dental practice. The staff was kind, the office was spotless, made me feel completely at ease. Highly recommend!
Fantastic experience: Very reassuring for nervouse patients thank you miland
Fantastic experience: Excellent service, thank you for your help Southcliff dental team...!
Fantastic experience: Melody the NHS dentist is lovely very helpful and puts patients at ease. Reception staff helpful and very patient.
Fantastic experience: My whole family comes here we absolutely love this clinic thanks south cliff!
Fantastic experience: Amazing service looked after my little girl so well and fitted us in so quickly
Fantastic experience: Dealt with quickly and efficiently. Filling replaced, dentist explained what he was doing at all times.
Fantastic experience: Great dentist never had any issue would recommend
Fantastic experience: Let’s be honest, going to the dentist isn’t one of the highlights of one’s life so when it goes well, you feel great. It was as smooth as silk today. All the staff are always friendly and explain everything well. If it stays like this, I’ll be a happy man for sure! Look after your teeth and they will look after you.
Fantastic experience: Friendly dentist and assistant. Made me feel at ease when nervous. Wait times were good. Friendly new receptionists!!
Fantastic experience: New NHS customer, excellent service. Highly recommend.
Fantastic experience: Great service, friendly staff, excellent communication!
Fantastic experience: Excellent service well run and on time. I have Melody who is an excellent dentist. They did have admin staff problems awhile back but seems much better now and efficiently run. Well done team
Fantastic experience: How amazing is this dental practice I am in awe of how I have been treated. From reception to dental nurses so welcoming. Thankyou.
Fantastic experience: I registered at this practice on Friday and was given a check up appointment on Monday. Everyone I spoke to were respectful and efficient.
Fantastic experience: Excellent customer service from the reception, when enquired about the appointments.
Fantastic experience: I was seen very quickly and they were helpful and accommodating
Fantastic experience: I recently visited the clinic and had an outstanding experience! From the moment I walked in, the staff was warm, welcoming, and highly professional. The clinic itself is modern, clean, and well-equipped, making me feel comfortable and at ease. I am completely satisfied with the quality care and would definitely recommend.
Fantastic experience: Amazing dentist and the new reception staff is the best! So much better then the old staff Thanks SouthCliff will recommend!
Fantastic experience: I had a hygienist appointment 2 days before with Dr. Jainath. Also I appreciate the reception team for valuable time to explain me everything regarding the treatment.I am very happy with my appointment. I feel very clean and I will definitely recommend Southcliff Dental Group everyone for their treatment. Thank you team❤️
Fantastic experience: I can’t say enough great things about this dental clinic! From the friendly front desk team to the incredibly skilled dentists, every part of my visit was fantastic. The atmosphere is warm and inviting, making it easy to relax even during treatments. My dentist was so gentle and took the time to explain everything in detail, which really helped me feel confident about my dental care. I also appreciated how the clinic uses the latest technology for the most effective and comfortable procedures. I’m so glad I found this place and will definitely be coming back for all my future dental needs! Highly recommend!
Fantastic experience: I recently visited south cliff dental clinic and I had a fantastic experience! The staffs were friendly, professional, and made me feel at ease throughout.
Fantastic experience: I recently had a tooth extraction at South Cliff Dental Group, and it was an absolutely amazing experience. The entire team was incredibly friendly and welcoming. I would highly recommend them to anyone!
Fantastic experience: I recently visited South Cliff for a dental checkup, and I was thoroughly impressed with the overall experience. First off, the customer service was outstanding. The staff greeted me with warm smiles and made me feel comfortable right from the start. They took the time to explain the procedures in detail and were very accommodating with any questions I had. The ambience of the clinic is also top-notch. The office is modern, clean, and well-maintained, with a calming atmosphere that really helps reduce any anxiety you might have about visiting the dentist. The waiting area was relaxing, with comfortable seating . As for time management, I was pleasantly surprised at how punctual everything was. I didn’t have to wait long at all before being seen, and my appointment was completed efficiently without feeling rushed. The entire visit went smoothly, and I was in and out in no time, which is always a plus. Overall, I highly recommend South cliff dental group, if you're looking for a dentist who offers excellent customer service, a great atmosphere, and efficient time management.
Fantastic experience: I had an appointment with the south cliff dental group. Very Professional staffs and exceptional service. Highly recommend their service.
Fantastic experience: I was blown away by the exceptional service I received at South Cliff Dental Group! The staff are friendly, efficient, and make you feel like family. The facilities are top-notch and the atmosphere is calm and relaxing.
Fantastic experience: Fast and friendly service with clear communications regarding treatment
Fantastic experience: Hate the dentist for years And never wanted to go But these are very friendly and put me at ease , Top class
Fantastic experience: Top experience new staff is amazing and understanding
Fantastic experience: My husband and I both needed to see a dentist at very short notice and were impressed how professional and efficient the whole team were. In particular the Manager Tapasya, went out of her way to quickly sort our separate issues. Anjali and Sachin were polite and reassuring putting me at ease, explaining everything that was happening. Sachin did a great repair job on a front tooth. Very happy with the service. Thank you all.
Fantastic experience: Good experience with milland and Johnston, great practice very professional. Thanks SouthCliff!
Fantastic experience: I had an appointment at SouthCliff Dental, Handcross. Amazing practice, very clean, Had an appointment for me and my kids very smooth experience. Kinds enjoyed it. Thank You SouthCliff Dental !
Fantastic experience: Amazing so helpful.lovliest team of staff, go out of their way to help kind friendly staff and have banter best team now better than the previous staff
Fantastic experience: Lovely dentist midland very caring and explains everything .would highly recommend.
Fantastic experience: Patrick and Rinun where amazing and very helpful and miland was very good and gentle
Fantastic experience: Amazing experience with Melody brilliant receptionist Patryk and Reniu was amazing and helpful would recommend
Fantastic experience: Absolutely love Melody as I’ve been here for years and Patryk is amazing and very friendly and professional. Thank you for being awesome
Positive experience: All family visited dentist. Seen on time. Polite staff. Dentist dealt with a nervous 9 year old very well.
Fantastic experience: I recently had a tooth extraction by Melody and she was sympathetic, caring and very professional, as were the rest of her team.
Negative experience: Awful service, from dental hygiene to check ups. They demand payment up front for some services but when it comes to refunding you they drag their heels and you have to constantly call them, they promise to call you back but never do…. I’ve been waiting 2 months for a refund….. terrible service and completely unprofessional….
Negative experience: First visit awful customer service from reception. 50 minute delays and called us in whilst previous patient still in the room. Second visit rude reception staff and calls never get returned or answered. Not a good experience.
Negative experience: Don't use them, they only want private adult patients that need expensive dental treatment, they cancel your appointments last min and have a 'special' recorded fake phone message for existing NHS patient so beware. Dentistry is going private and this is how. Anyone have trouble contact the GDC and report them. You'll need the dentists GDC number and name.
Negative experience: Never run on time, almost 40-50 delays before being seen. Almost had to abandon my son’s appointment today almost an hour wait in reception.
Negative experience: This place is appalling! I went to my appointment to have my dental bonding fixed that failed the previous weekend less then 12 hrs after being done. When I got to my appointment the place was shut no warning of cancellation nothing I've now spent a week trying call them sometimes being one in the queue and still no one answers after 60 minutes. I've sent emails left messages no one answered I got a reply via email saying they would find me an appointment but never heard back still left without bonding on my teeth 2 weeks later. The pain is something else. I've contacted the quality care commission but still nothing. Looks like I will be looking for another dentist. They also said there was no manager there for a week so they wouldn't be able to let me talk to someone higher. Not sure how there able to stay open.
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