Charlton Village Dental and Aesthetics Practice

Charlton Village Dental and Aesthetics Practice

Information about Charlton Village Dental and Aesthetics Practice

20 The Village
SE7 8UD, London
+442088560660

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 9h-19h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

Based in the centre of Charlton Village, our practice offers high standards of NHS/Private dental care and aesthetics to the community. Our friendly and welcoming team cover a wide range of treatments, promising a full and comprehensive service to all patients.

Our comment from Best Dentists about Charlton Village Dental and Aesthetics Practice:

Charlton Village Dental and Aesthetics Practice provides exceptional dental care with a focus on patient comfort and professionalism. Visitors consistently highlight the warm and friendly atmosphere, created by a dedicated team of professionals who strive to make every patient feel at ease. Many clients appreciate the meticulous attention to detail from the dentists, such as Dr. Morwenna and Dr. Hannah, who are noted for their gentle approach and excellent communication skills throughout treatments.

Some positive points emphasized by patients include:

  • Welcoming staff: The receptionists and dental team are frequently praised for their kindness and helpfulness, contributing to a positive experience overall.
  • Professional treatment: The staff’s knowledge and efficiency in handling emergency cases quickly and effectively have been recognized by numerous patients.
  • Caring atmosphere: Many clients have shared how the team made them feel comfortable, especially those with anxiety about dental visits.
  • Clean and well-maintained environment: Visitors have noted how tidy and organized the practice appears, enhancing the overall experience.

This practice not only meets the dental needs of its patients but also ensures a supportive environment that prioritizes care and empathy. Many patients are eager to recommend Charlton Village Dental and Aesthetics Practice to their family and friends, reflecting the high level of satisfaction encountered during their visits.

Services and Treatments

Dental Cleaning

Charlton Village Dental and Aesthetics Practice: Reviews

4.2/5 (135 Reviews)
Des 1 month ago

Fantastic experience: Esha always makes me feel very comfortable, today she was joined by Harry my appreciation to both ❤️ Ryan

Snapple grass 1 month ago

Fantastic experience: Very happy to recommend this practice . Was seen promptly and the treatment went smoothly, painlessly, and effectively. Much appreciated !

Fola AK 1 month ago

Positive experience: Very helpful staff and clean environment, patients are attended to on time.

itszainab 2 months ago

Fantastic experience: The dentist Kelly and Kavata, are amazing. They took me in as a walk in emergency NHS patient and treated me so well. The receptionist are wonderful as well and the whole staffs are just AMAZING!

Les Busuttil 2 months ago

Fantastic experience: I'm terrified of dentists , and although I still get nervous the staff here make me feel so much more at ease ,with there professionalism and relaxing manner I feel able to have treatment instead of avoiding dentists until its an emergency ,, thank you all charlton village dental,,

Amy Brill 2 months ago

Negative experience: Partner registered to this dentist! The dentist he see was amazing and was able to tell him the issue and give him medication to help with pain and discomfort! HOWEVER, this place is horrible, my partner was on his way to confirm registration, but due to multiple issues was going to be late.. the are now refusing to see him and told him he’s never even allowed to redo his registration and will never be a patient there! This is absolutely disgusting! Things happen and he’s a father of a little boy with a heart defect! His tooth needs to be surgically removed but without being registered at a dentist.. it’s near enough impossible! Disgusting! Not impressed at all!

Francis Harwood 3 months ago

Fantastic experience: I would like to express my sincere gratitude to everyone at Charlton Dentist Practice for an outstanding experience from start to finish. The reception staff were genuinely on the ball, organised and efficient, and communicated clearly throughout every part of the process, from bookings to follow-ups. It made everything smooth and stress-free. I was first seen by Morwenna during an emergency appointment, and she was fantastic. She quickly identified that I needed a root canal and referred me to Omar. Omar was exceptional. He is clearly highly trained, very knowledgeable and, in my view, undoubtedly on course to become an award-winning dentist. Throughout the procedure he combined professionalism, empathy and a personable manner, explaining everything thoroughly and ensuring I felt at ease throughout. I am extremely impressed and very appreciative of the care I received. A strong recommendation for Charlton Dentist Practice, with particular thanks to Omar for his outstanding work.

Januka Rai 3 months ago

Fantastic experience: Came in today through 111 after being in severe pain all night and waking up with a swollen face. Even though the practice was really busy, the team looked after me so well from the moment I arrived. The dentist was very kind, explained everything clearly, and gave me helpful advice. I felt genuinely cared for throughout. I’m very grateful for the treatment I received today and would definitely recommend this practice.

rollo tommasi 3 months ago

Negative experience: I came via 111 NHS urgent dental care referral and I was very disappointed. I presented with a bad infection (probably to the root of one of the tooth), facial swelling and pain. They saw me for 5 minutes top, I explained that I was an NHS radiologist and they didn’t even saw me properly the X-Ray (I strongly suspect they missed the area but instead of repeating it just she ignored me). Dismissed with some antibiotics and I was told that I need to go private for the rest of the treatment (which is incorrect because NHS provide also for surgery). It is a shame NHS relies on such practices for the citizens .

Charlton Village Dental and Aesthetics Practice

I am sorry that you are unhappy with the treatment you received at the emergency clinic.
Could you please contact the surgery regarding this appointment so that we can look into this further?

At an NHS 111 emergency dental appt, the dentist is limited in the treatment that they can carry out on the day, but It would be very unusual for the dentist to recommend private treatment.

Maria Grazia Giglione Garthwaite 3 months ago

Fantastic experience: I had an emergency appointment via the NHS here and I had a brilliant experience - the dentist who saw me was thorough, careful, took me next door for diagnostics and gave me plenty of information on what to do about my wisdom tooth. The level of care was excellent, I am so happy I was sent there!

Charis Lillie 5 months ago

Fantastic experience: I had my lower left molar extracted earlier today it’s been about 6 hours since the procedure and I thought I’d have tons of pain but that is not the case I’m literally pain free I took 2 co codamol about an hour after and had a nap I woke up the numbing had worn off and I had a ting bit of discomfort I wouldn’t even call it pain there is a tiny bit of swelling in my face but not much at all! The oral surgeon pulled the tooth out super quickly to in less than 2 minutes and they took careful steps to make sure I was fully numb before removing the tooth thank you so much for an easy and comfortable experience

Will Hall 5 months ago

Fantastic experience: Attended today for an emergency nhs treatment appointment. They were kind, knowledgeable, fast and effective! State of the art x ray equipment too.

Deborah 6 months ago

Negative experience: Terrible experience – dismissive, unempathetic, and poor clinical care I visited Charlton Dental Surgery after a 111 referral due to severe wisdom tooth pain that left me barely functioning. While the receptionist was polite, the dentist and dental nurse were shockingly dismissive and rude — not only to me, but also to my mum, who accompanied me for support. When my mum asked the dental nurse if she could come in with me, she was met with a cold and sarcastic “That’s up to you,” instead of a simple yes or no. It felt unnecessarily rude and hostile in an already stressful situation. The dentist herself showed no empathy or concern for the level of pain I was in. She told me nothing could be done unless I had 2–3 more infections — which I later discovered was completely incorrect. When I was seen at King’s College Hospital the very next day, the maxillofacial doctor explained that intervention is typically considered after just one infection. This made it clear that the dentist had not only been dismissive, but had also given me misleading medical advice. I also had to insist on getting an X-ray — something that took less than three minutes and should be a basic step in assessing a painful wisdom tooth. After the X-ray, the dentist didn’t even explain the results or provide any insight. She simply asked for my email address and sent me away. It was only at King’s that the specialist told me there were irregularities in the tooth’s growth — the very reason the X-ray should’ve been assessed and discussed in the first place. Even more frustrating was the lack of basic aftercare advice. She failed to: • Show me how to properly clean the area with the correct toothbrush • Mention the use of Corsodyl mouthwash • Provide instructions about rinsing with salt water using a syringe For a dentist working in an NHS practice, where many patients come in from 111 referrals in urgent pain, this level of care is unacceptable. The maxillofacial doctor at King’s, who likely had far more patients to see, was far more patient, kind, and informative than this dentist was. This experience left me feeling dismissed and neglected at a time I needed real care. I hope this review encourages the team to reflect on how they treat people — especially those in pain — because healthcare should always come with empathy.

Martyn Bristow 7 months ago

Fantastic experience: Amazing staff who are knowledgeable and understanding of their patients needs. They offer a wide range of great services, in a clean and friendly environment. I would highly recommend.

Nasra Hassan 7 months ago

Fantastic experience: I Would like To recommend This Dentist Practice to Anyone WHO Needs A Emergency Dentist Appointment Or Another Dentist Appointment. I have Had A Very Pleasant Experience For EveryTime I Have Had Emergency Dentist Appointment With Them. I Would Recommend To Your Family Or Friends In Need Of Dentists Appointments. I Would Like To Thank Charlton Village Dentist For Their Service And Care and Support and Patience for Treating Me When I Have Had My Dentists Appointments With Them.

Manoj Thapa 8 months ago

Fantastic experience: Nice and friendly dental service. Dentist Sayeda was lovely, gives very good advice.

Jane Hinne 8 months ago

Fantastic experience: I saw Alisha for a clean and polish, I can't praise her highly enough. She explained clearly what she was going to do, she could sense my anxiety and gave me time to take little breathers, she was gentle but thorough, extremely professional; and my teeth look amazing! Thank you.

Jijeesh Dayanand 8 months ago

Fantastic experience: Had a very impressive experience here. My wife got a dental emergency. 111 NHS arranged same day appointment here. We reached 20 min early and are looked upon 10 min early. The issue was properly looked upon and fixed to our satisfaction in 10 min time. Very happy and impressed by the service received!!

Deborah Rose 8 months ago

Fantastic experience: Excellent dental service

N Desai 9 months ago

Fantastic experience: Dr Morwenna was so comforting and polite. She did an excellent job extracting my tooth today. The service all round was very good.

Zina W 9 months ago

Fantastic experience: I had another brilliant clean with Sayeda today. She was kind and gentle as usual. She used numbing gel and my teeth are very sensitive. This is a brilliant dental practice and Morwena who runs the practice has saved my teeth on numerous occasions and helped me with so many dental issues. I am so relieved to have found this dental practice.

Simon Maxwell 9 months ago

Fantastic experience: Excellent dental practice, excellent staff and very pleasent atmosphere

Rita J. Silva 9 months ago

Fantastic experience: Visited this practice for an emergency appointment with my wife, as we had been in a car accident as pedestrians and her teeth were damaged in the collision. I am giving 5 stars for the support and kindness of everyone working that day, especially our dentist and her assistant. The hospital we were first seen at (Lewisham Hospital) made an awful mistake of sending my wife home with a tooth hanging from the socket and another pushed into her gum. They needed to be splinted, but the extent of the trauma was far beyond what the dentist was able to deal with, and we should have been sent to a hospital with a MaxFac department (King’s College being the only one in London). Nevertheless, the dentist was extremely kind, explained all our options and seemed genuinely concerned for us. We ended up following her advice and going to the hospital with a letter that she wrote, and thankfully that letter helped to deal with the erroneous notes made by the doctors in Lewisham hospital implying that a regular dentist would be able to help my wife, when that was not the case. The surgery she needed was extremely time sensitive if we wanted any chance to save the teeth (needs to be done within the first 24 hours). I am happy to say that after going to King’s College she was able to be seen by a MaxFac surgeon on a Sunday, who did the best they could faced with such extensive trauma. The teeth were given a chance to re-root, but even if my wife ends up losing some teeth, we know we did the best we could. We could not have done it without the letter written by the dentist, because the triage nurses were relying on the misguided diagnosis of the doctors at Lewisham. This practice needs more funding, because one of the scan machines didn’t work, neither did their printer (I had to take a picture of the screen with the letter from the dentist). They deserve more funding, and more recognition for their work. Thank you so much!

klevis trader 1 year ago

Fantastic experience: Amazing service no long wait extremely professional sorted out my tooth pain instantly!!

lenka blatnik 1 year ago

Negative experience: I was made to wait 10 min into the appointment for lost filling (3rd time) which was quickly filled with fingers and not properly smoothed with usual technologies. Even though I had 30 min appointment I was brushed off to come back another time for properly finishing the work which could have been done on the spot, and the dentist ran away to another room. I've been told that another tooth needs fixing: 1st it was a shadow on x-ray (which is present also on other teeth), 2nd time that it has a hole which can't be seen on x-ray. Just a pile of BS. She tried to charge me the highest rate, but the kind receptionist changed me only what is the usual price for the treatment. What was once a good practice 5 years ago is now money grabbing dentistry full of BS from the main dentist.

Katie Williamson 1 year ago

Fantastic experience: I have always been scared of the dentist but on Saturday I had to go to so I saw Morwenna and she made me feel so welcome and comfortable. I will definitely go back and has really helped me overcome my fear. Such a lovely environment too

FOKUS 1 year ago

Negative experience: Really disappointed with my emergency appointment. I was referred here by the NHS about a week ago. Let me start by saying the receptionists were great. They were attentive and took the time to help where they could. I had a 9am appointment and was shocked to see that the dentist I was supposed to see was having a morning catchup more than 5 mins into my appointment (I am clearly in pain). She then calls me in at 9:10 or so, makes no eye contact, back to me whilst asking all the questions and where the pain was. She spent less than 5 mins and sent me on my way with a cleaning of the area, applied some cream and told me there wasn’t much more she could do after asking her to please check the top wisdom tooth as I was concerned it was affected. She refused and told me to go see my normal dentist who has no appointment for 6 weeks. My upper tooth is now inflammed and I am Still in pain. Never had such a cold and impersonal service before. Was made to feel like I was bothering her.

Andrii Maglovanyi 1 year ago

Fantastic experience: I couldn’t be happier with this dental practice! The team is exceptionally professional, communicates everything clearly, and provides kind, attentive care - all at an affordable price. Special praise goes to Dr. Dyuen Nguyen and her assistant, who truly deserve the highest compliments for their expertise and dedication. Highly recommended!

Jacqueline Deborahb 1 year ago

Positive experience: I attended the dental practice for Emergency appointment regarding my child and I must say one of the best service received from both dentists Taz and Dee. They both worked effectively together to resolve my child tooth with patient and care as he was nervous. Moreover I had to come back and provide an update as the filling only lasted for two days which is not what I was expecting.

Karin Tucker 1 year ago

Fantastic experience: I am the worst patient as I am very nervous. Thank you for your incredible patience and kindness. Ellice and her assistant made it all better. I will be back.

Cate Wooddock 1 year ago

Fantastic experience: I was treated as an emergency dental appointment yesterday and I would like to say how impressed I was with the kindness,compassion and professionalism from everybody from the moment I walked in the door right the way through to when I left. I would give this practice 10 stars....they were fabulous !!...thank you again

Mohammad Ahmed 1 year ago

Fantastic experience: Had an emergency appointment today, I was 20 minutes late and had called up prior to my appointment to raise this. The practice staff were were kind and accommodating and we still able to see me, I had an x-ray and my appointment did not take too long. I'm very happy with the service I received.

Karen Weavers 1 year ago

Fantastic experience: Thank you so much for treating me as a dental emergency this morning, I cannot fault the care and professionalism I experienced today. I lost a wisdom tooth but was made to feel so welcome as an NHS patient unlike my own dentist who only wants to help private patients! 10 out of 5 stars if I could give them.

Nicola F 1 year ago

Fantastic experience: Very kind and gentle dentists. I'm a nervous patient but I'm always reassured. Felt very calm and well looked after. Highly recommend.

Matthew Harris 1 year ago

Fantastic experience: Today I had some cosmetic work on a chip and staining on my front teeth. Venus, who performed the work and her colleague were exceptional. They both provided a stress and disconfort free experience. I highly recommend the team at the Charlton Village Dental Practice. Thanks all of you.

Sharron Anderson 1 year ago

Positive experience: I always had great treatment here after being referred by nhs111. Sadly, not this time! Now I will have anxiety if they send me here again!

MOHIUDDIN MIAH 1 year ago

Fantastic experience: I really recommend this place staff are really awesome and very friendly . Really recommend if you are coming from NHS refer they don’t mind wherever you are coming they will treat you as a patient

lisa warshaw 1 year ago

Fantastic experience: My first visit yesterday to this dental practice via 111 dental for intense tooth related pain. Cheerful Charlie on reception was very helpful and welcoming. The dentist Malika was a great communicator and put me completely at ease. Malika. She impressed me as a fine example of what is best about NHS dentistry: dedicated, caring and very competent. I came away with the best outcome and not in pain. Charlton Village is a rare NHS dentistry practice gem. I was so lucky and grateful to be sent there by 111.

Paul Treadwell 1 year ago

Fantastic experience: Fantastic dental practice - always so friendly at reception and the two dentists I’ve seen there are lovely. Had an extraction and it was done with so much care. Recommended many times to friends.

Linda Foulds 1 year ago

Fantastic experience: If I could give extra stars I would. We've been attending Charlton Village Dental Practice for over five years. Each and every visit we are met by the friendliest receptionists, the practice is always spotlessly clean and our dentist always gives us as much time as we need. We are never 'rushed through,' or treated with anything other than the upmost levels of care and attention. I couldn't imagine being treated anywhere else. The team here are AMAZING!

L 1 year ago

Negative experience: Everything that is wrong with dentistry in the U.K. I was sent there as an emergency patient. The dentist offered me 2 options: antibiotics or extraction. She was insistent I went with extraction and made it obvious she didn't want to help whatsoever. I had to beg her to clean the infection which she reluctantly did. Thankfully, I got a second opinion and extraction was not necessary but this dentist really exploited my vulnerability. Thank God I didn't listen to her 'expertise'! I'd be toothless and broke! Disgraceful 'service'. AVOID!

loredana di martino 1 year ago

Fantastic experience: Excellent dental practice, very kind people! But the doctor is the lady who examined and treated me today, they were fantastic! Thank you..

gavin 1 year ago

Negative experience: Literally went there on Sunday was told I didn’t have an abscess woke up the next day double the swelling got a appointment at another dentist X-ray taken and large abscess shown to me on X-ray paid twice for something that should had been highlighted by this clinic

michael clemens 1 year ago

Fantastic experience: Very nice dentist and assistant

Marcilla 1 year ago

Negative experience: Having a Extremely severe phobia to dentists due to a bad experience previous, which resulted in the dentist being struck off. I changed to this practice. I was not very confident or comfortable, being talked down to , which only enhanced my phobia. Due to medical emergencies I missed 2 appointments which I hold my hands up ,is my responsibility. I then took to going guys hospital for treatment in emergencies. Years later I decided to re try coming back to this practice. I went online 1st then called in as requested. The receptionist was very rude and stand offish . Tried saying I'd tried to book with my 1st name as my surname also. ( screenshot shows otherwise). I was then told I had been archived due to not being seen in a long time. Which I expected. I was then told due to missing 2 appointments all those years ago ( which I had paid the refundable deposits on and quite rightly lost the deposits) I'd only be welcome back as a private patient. She then went on to say I wasn't registered. Talking to me as if I was beneath her. I know I was registered as my daughter had previously checked ,and was told only I could make appointments. Not my daughter whom is also my carer. I WOULD NOT RECOMMEND THIS PRACTICE. But thankfully I've now found another practice, who's receptionist was Extremely professional, polite, reassuring. Informative and clearly well versed in customer service.

Yasin Adan 1 year ago

Fantastic experience: I had two Wisdom teeth to remove at this Place, Drs Hannah is very lovely and professional Person, she was trying to make me feel good and Calm

Helen B 1 year ago

Fantastic experience: Attended an emergency tooth extraction due to pain sufferings for 2 weeks and headache. Was really nervous because the last extraction I had was really painful,not in this dental but other clinic. I was glad the dentist was really good and gentle and did not let me scream. The dental clinic is highly recommended. Everyone is attentive and friendly. Thank you again.

tony mack 1 year ago

Fantastic experience: Excellent service and treatment by dedicated staff

Abdul Waheed 1 year ago

Negative experience: Referred by 111 due to toothache. They were supposed to temporarily fix my pain till I can get an appointment with my dentist. However, they made it worse. Polite staff and dentists but poor quality of treatment. Don’t bother

Ibrar Barlas 1 year ago

Negative experience: I was referred to this clinic by 111 as I had serve pain in my gums. centering the premises and speaking to the receptionist They were polite and helpful and the area looked very clean but was small space wise. Once seeing the actual dentist they just looked at my mouth for literally 2 minutes no xray or scan and stated it was dental failure from previous inplants, which is fine but with no scan or xray that's not good enough. This is why I have given 1 star. The dentist was polite but was bad mouthing the previous clinic I have used when inplant failure happened to anyone but without xray or scan that's strange.

Maginnifix 1 year ago

Fantastic experience: After a long wait I finally got registered and have had a lot of work done. I could not be happier with this place very clean professional and polite. P.S : looking through to see who left a bad review because I couldn't believe it an clearly there is a pattern ava butchers yourselves....

David Gardner 1 year ago

Fantastic experience: An excellent dentist, friendly, sensitive and effective.

Kevin Barry 1 year ago

Fantastic experience: I just had a check up this morning, all i can say is " Morwenna Foxworthy " is one of the best Dentist's i have come across. This is no ole flannel i have been to dozens over my lifetime & as a NHS patient you are treated with RESPECT at this practice. Not taken for a ride i just hope this place keeps going. This is now 6 years on since i said the above & i had my check up as normal with the stunning { Morwenna Foxworthy } this morning & sweet asa nut. I couldn't fault this practice & ' ive been around & spent a £ '

Shaun Luke 1 year ago

Fantastic experience: At my age had a few bad experiences with Dentists, more like Butcher's. Glad to have found Charlton Village Dental the Staff and wonderful front of house. As for Ellice best Dentist ever had, she is so good at her job, never want another Dentist to touch my teeth again. My dentures fit perfectly with fixedent, no rubbing, pain. Truly in a league of her own, hate going to the dentist, yet she put my nerves at rest. Brilliant

Ferdous Khan 1 year ago

Positive experience: Good experience. Wisdom teeth taken out from here...had pain for few days.

MAGA 1 year ago

Fantastic experience: great service just a shame i had to go through 111 to get app

Shahana Faizal 2 years ago

Negative experience: I done appointment with hygienist and it’s cost me around £65 and the treatment was terrible I don’t feel anything they done . I was late about 13 minutes and already let them know i going to late once I reach the clinic the reduced my hours of treatment and they only provide 20 minutes with hygienist and it’s cost around £65 I don’t recommend this practice anymore . The hygienist appointment was disappointed me .

Mus Cetiner 2 years ago

Positive experience: Not my dentist, it's my partner's dentist. All I can say, they are friendly and polite people to everyone that walks in.

Y Abkornburee 2 years ago

Fantastic experience: Nice place nice people unlike other dental clinics in London. The dentist was very nice and very helpful

Alan Burgess 2 years ago

Fantastic experience: The staff are very helpful and professional. The treatment I have received over many years has always been of the highest quality. I have recommended the practice to many of my friends and family.

Christopher Mumford 2 years ago

Fantastic experience: I was given an appt at Charlton Village Dental Service after phoning 111. I cannot praise the staff there enough. I had been suffering extreme toothache and after being treated by a very good & informative dentist who explained everything in understandable detail I am free of the toothache. A huge Thankyou to you all.

Tara Gentry 2 years ago

Fantastic experience: I visited after being duped by my previous dentist into having unnecessary work. I was given a warm welcome by the chirpy reception and didnt wait a moment. My Nurse Natalie was extremely polite, knowledgable and helpful and her Dentist Ellice was fabulous. Between them they made me feel calm and at ease. The work that Ellice did is to such a high standard I can't see it at all. Im really happy with all the work they did and thoroughly recommend this practice.

Peter Usher 2 years ago

Fantastic experience: Very prompt service ....very polite and cheery staff

ian cuthbert 2 years ago

Fantastic experience: Excellent

Shelly Akhtar 2 years ago

Fantastic experience: Took my wisdom tooth out, and it was the fastest service ever and the best

Eduard Diac 2 years ago

Fantastic experience: 5* review is not enough to describe my experience at Charlton Village Dentist. All the staff was very helpful, super friendly and attentive. I would like to leave a special mention for Duyen Nguyen which was my dentist over the course of my treatment, she made sure I felt at ease even through my treatment hasn’t been very straight forward. You hear a lot of people with fear of going to the dentist, I was actually looking forward to getting back on that chair to sort the issues out but also because it was super comfortable and I knew that I would have no issues with my dentist. Overall a superb experience and would highly recommend to anyone that is looking for a regular dentist to sign up with.

Derek MacDonald 2 years ago

Fantastic experience: I had an emergency appointment at this dental practice. The receptionist was friendly and welcoming. The dentist and her nurse were very good, a very good experience.

Matthew Clent 2 years ago

Fantastic experience: Lovely staff, answer the phone in a very professional and personable manner. Very popular in the area too

Mary Sheridan 2 years ago

Fantastic experience: I’ve been with this dentist for over a decade and I can only say good things about them I’d rate them as excellent

Biggazzygaz Gaz 2 years ago

Fantastic experience: Lovely dentist, my son who’s 4 loves going here and getting a sticker for being good, really friendly helpful staff.

Antonio Rizzo 2 years ago

Negative experience: Don't bother. They don't take new patients, even privately. Apparently they have a 400 strong waiting list.

ourorboros2 2 years ago

Fantastic experience: Been here 3 times in the last 3 weeks for emergency dental appointments through the NHS, they're fantastic, ultra professional, the site is well maintained with a clean modern feeling through out and all the staff seem knowledgeable, experienced and friendly... which is probably why they have a 400+ person waiting list and cant take any more patients... but aside from that they're fantastic.

Mash P 2 years ago

Positive experience: Good service .had teouble after .but quick to see me and sort it Out.

RandommanXD 2 years ago

Fantastic experience: went today at 18:00 the dentist was very very nice and the lady giving me treatment was exceptionally reassuring , have never written a review but promised myself to write one after the experience

Linda Clelland 2 years ago

Fantastic experience: This is a extremely good dentist I had an abscess and the dentist lanced it I'm totally better now. thank you so much to all the staff for there help I can't praise you enough

Ahmed Tushar 2 years ago

Negative experience: Money monger and neglecting dental clinic. I was referred there by 111 and they just didn’t care about my treatment as I’m not their enlisted patient. It was more like a touch and go as they will get £23.80 for sure. During my assessment dentist nurse recommended X-ray but the dentist didn’t even bother to listen to me. She was keep referring me to go to my regular dentist as if she won’t charge me for the treatment. If I would have an appointment with my regular dentist wouldn’t bother to go their to make myself a victim of their shamble treatment. Eventually, her body language was quite negative. I don’t know how she became a dentist with such a negative and money monging attitude towards patient. The treatment she has provided with a simple clean could have done it in my home and wasn’t necessary for me to drive 1 hour to get such shady treatment. I would advice any emergency patient to avoid this clinic as they are reluctant to provide quality care and only up to money. Shame on them as for these sort of AQP’s NHS is losing trust among people. I raised a complaint with NHS and my simple point is if you don’t want to see any 111 emergency patient then be honest and transparent and stop robbing their money. Stop this lunacy.

South London 2 years ago

Fantastic experience: Everyone there was very kind and helpful

Letitia Holton 2 years ago

Fantastic experience: I had an NHS emergency appointment there today and I couldn't have been happier with my treatment. The lovely lady dentist I saw understood my fear of dentists and was as gentle as possible, explaining what was going on, made me feel more relaxed than normally I would be. Would definitely go there again.

adele bsur 2 years ago

Fantastic experience: I have alot of anxiety about going to the dentist but they really handled the matter with care. I've never met such attentive and considerate staff. I was really touched by how patient they were with me and today I learnt what everyday healthcare SHOULD be like: personal, informative and non-judgemental. Thank you!

Ahmed Mohamed 2 years ago

Negative experience: I had a very disappointing experience with Charlton Village dental practice. After calling 111 on Saturday 25/03/23 about a temporary filling falling out, I was given an appointment for 12pm. However, I had to wait approximately 20 minutes before being seen by the dentist. Unfortunately, the consultation lasted less than 5 minutes and I was informed that there was nothing they could do. The dentist gave me some type of hydraulic temporary restorative material ("sodinal"), which I later found out I could have purchased from a high street store. To add to my disappointment, I was charged £23.80 for the service, which I felt was not justified given the lack of treatment provided. As a patient, I expected better service and value for my money. I had already traveled to the practice and waited patiently for my appointment, only to have the material come off before I even got home, which was only 15 minutes away. This only added to my frustration and inconvenience, and I expected better quality treatment from a dental practice. I should be getting a full refund as a bare minimum.

sande Krubally 2 years ago

Negative experience: Sent from the 111 emergency and was booked for an appointment at 11:00 went there by 11:05 and gave my Name to the receptionist Inesa , she didn’t even looked at me and asked me to sit down. 3 minutes later she then said “ excuse me what is your name again?” I confirmed my name and she then asked me about my sure name which I also confirmed. Then she said your are late about 14 minutes when I checked the time it was 11:09 and I said no I appointment was 11 and it’s 11:09 she said oh yes but still check check if the dentist can see you. She went inside and came back at 11:13 and said you will have to contact 111 again because the dentis Can’t see you. All this conversation happened in front of other 5 five people who were also waiting. Waited about 1 hour to be seen. It’s absolutely disrespectful and felt like she didn’t want me to attend my appointment. This is a place I would definitely avoid.

Kristiqn Jelqzkov 2 years ago

Negative experience: The worst place you can be send from 111 emergency the people dont care abouth nothing and if u have a problem after procedure they dont care to give you any info absolutely rude and disgusting attitude AVOID AVOID AVOID

Charlton Village Dental and Aesthetics Practice

I am sorry to hear that you were unhappy with our practice. If you could please email us with further details so that we can investigate.

Viktorija Zubauske 3 years ago

Fantastic experience: Very nice and professional staff. Was referred to this practice for an emergency wisdom tooth extraction. I am very very scared of dentists, but Dr Hannah and her assistant (sorry didn’t catch her name) were amazing, reassured me and couldn’t believe it was all over in less then 5mins! THANK YOU! You’re amazing! Thank you receptionists for warm welcome! ❤️ Lovely, clean practice, love the drawing/pictures on the walls

Paris Hunt 3 years ago

Fantastic experience: Only visited as a weekend emergency but staff were very polite. I was seen on time and the dentist was very helpful and informative. The staff made me feel very comfortable and at ease.

Jackie Bennett 3 years ago

Fantastic experience: I had an emergency appointment arranged by 111. My son pushed me up there in my wheelchair. The staff were so kind and caring. I was able to stay in my wheelchair and taken to a nearby consulting room and treated in my chair. Wonderful caring staff.

june kucharska 3 years ago

Fantastic experience: I was referred to Charlton Village Dental today by the NHS line 111. It was an excellent service and I received a warm welcome and professional and pain free treatment. Many thanks to all of you

Katia Sena-Birch 3 years ago

Fantastic experience: Attentive staff, lovely and caring. Thank you

To Wils 3 years ago

Fantastic experience: Went here for an emergency appointment today and I have to say this is the best dental practice I have ever visited. Spotless and the ladies made me feel so at ease with everything. I will definitely be joining the waiting list to become a patient at this surgery. Never had a better experience at a dentist than I have at this one. Thank you so much for getting me out of excruciating pain!

Teresa Blackeby 3 years ago

Positive experience: My dad had his tooth removed she was very quick

Shaun Plume 3 years ago

Fantastic experience: Very good service

Flame .C 3 years ago

Fantastic experience: Went here through 111 for an emergency root canal as it was causing me pain. The receptionist was kind, and the dentist and dental assistant I saw were both lovely. Dr E Christian, she explained the entire procedure was really kind and made me feel secure in the whole procedure.

László Kálmán 3 years ago

Fantastic experience: Nice treatment, very accurate service. Little bit expensive, but if you use NHS service it can be cheaper. Overall I can recommend

Baisha Haitch 3 years ago

Fantastic experience: Very friendly. Very clean. Went for an emergency appointment and was seen in very good time. Recommended ..... but the receptionist said its a 2 year waiting list! Get your name down now. There isn't a catchment area either!!

Mel Yilmaz 3 years ago

Fantastic experience: Staff are so lovely and professional. Really helpful and attentive. Thankyou!

Jonathan Raynes 3 years ago

Fantastic experience: Wow Iv been in pain for weeks got referred there and the dentist was nice and quick also made me fill relaxed and comfortable

Tamas Biro 3 years ago

Fantastic experience: Amazing level of service. Had an emergency appointment through NHS, everything was smooth and very professional. Thanks for your service!

Pawel S 3 years ago

Fantastic experience: Really appreciate immediate and professional help I received. The dentist knew exactly where the problem was. Quick and efficient.

Charlton Village Dental and Aesthetics Practice

We are glad you are happy with the service we provide. It means a lot to us as a team. Thank you for your lovely review.

James Wilkie 3 years ago

Negative experience: I would let them touch my dogs mouth the dental nurse made my 4 year old sick by dropping a piece of filling down his throat that then made him sick and whilst he was being sick she jumped back and watched him choke on his own sick then refused to repair his tooth she just made the whole even bigger and said to me i aint getting sick on my uniform sorry but your duty of care to a child is unacceptable

Charlton Village Dental and Aesthetics Practice

I am sorry to hear that you were unhappy with your child's appointment on Saturday.
Please be assured that we take our duty of care and the safety of your child seriously.
If you could please email the practice on [email protected] with further details I will investigate this matter fully for you.
Practice Manager
Charlton Village Dental and Aesthetics Practice

Faith 3 years ago

Fantastic experience: Thank you Esther and Kelly for your help and support during my emergency tooth extraction. I didn’t think I could actually do it, but we done it together ! Really great service !. Would also like to add that the receptionist is lovely!

Charlton Village Dental and Aesthetics Practice

Thank you for your kind review from all of the team at charlton village dental.

Paul R 3 years ago

Fantastic experience: I am very nervous about going to the dentist and Dr Foxworthy has always made me feel comfortable.

Charlton Village Dental and Aesthetics Practice

Thank you for your lovely review Paul. It means a lot to hear you’re positive feedback. As always It’s a pleasure treating you.

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