Birch Dental Practice
2 Hythe Cl
M14 5AT, Manchester
+441612248127

Opening hours

  • sunday: (closed)
  • monday: 9h-13h, 14h-18h
  • tuesday: 9h-13h, 14h-18h
  • wednesday: 9h-13h, 14h-18h
  • thursday: 9h-13h, 14h-18h
  • friday: 9h-13h
  • saturday: (closed)

Our comment from Best Dentists about Birch Dental Practice:

Birch Dental Practice stands out for its commitment to patient care, offering a welcoming and family-friendly environment. Many long-term patients express their satisfaction with the dedicated team, particularly praising Dr. Umar and Dr. Ten for their professionalism, kindness, and expertise. The practice is noted for its clean and modern facilities, which enhance the overall patient experience.

Patients appreciate the warm and friendly reception staff, who go above and beyond to accommodate appointments, even in emergencies. Several reviews highlight the effective communication and reassurance provided by the dentists, helping patients feel at ease during treatments.

In summary, Birch Dental Practice is highly recommended for anyone seeking quality dental care with a compassionate team. They excel in creating a positive experience for both children and adults alike.

Birch Dental Practice: Reviews

4/5 (148 Reviews)
Shahad Huraysi 1 month ago

Negative experience: Terrible.

Imran Patel 3 months ago

Fantastic experience: Our family has been going to Birch Dental Practice for many years, and we couldn’t be happier with the care we’ve consistently received. Every visit reminds us why we’ve trusted Dr. Umar and the entire team for so long, they are professional, friendly, and truly committed to patient comfort. The staff always welcomes us with warm smiles, and they’ve gotten to know our family over the years, which makes every appointment feel personal. They are wonderful with children and adults alike, taking the time to explain procedures, answer questions, and ensure everyone feels at ease. The clinic is clean, modern, and well-organized, and the quality of care has always been outstanding. Whether it’s routine cleanings or more involved treatments, we’ve always felt confident that we are in excellent hands. We are grateful to have a dental team we can rely on year after year. We highly recommend Birch Dental Practice to anyone looking for a trustworthy, family-friendly dentist who truly cares. Thanks to all the Team at Birch Dental Practice

yunis y 3 months ago

Fantastic experience: A very professionally run practice which has been looking after all my dental problems for several years. I have always received appointments quickly and treatments very effective. My thanks to everyone at the practice.

Birch Dental Practice
Birch Dental Practice

Thank you Yunis for taking the time to review our service; your feedback will be shared with our team.

Qaiser Sajjad 4 months ago

Positive experience: Same issue as many. I have appointment at 2:30 and it's 3:20 and still waiting. If they do like this in emergency then what will be done with normal patients. If we come late for ten minutes then not be checked and be told that you are late. Very sad due to this condition otherwise doctors and staff is good.

Birch Dental Practice
Birch Dental Practice

We operate a full service for both booked and emergency patients. Emergency patients are informed that they may have to wait in order to be seen but this wait is monitored and minimised as much as possible so that routine or planned appointments can also go ahead. We strive to offer a daily emergency, NHS service to increase access which means sometimes there are periods during the day which are very busy. We thank you for your patience during this time but would like to reassure you that these waiting times are limited and monitored.

Róisín F 6 months ago

Fantastic experience: Dr Ten is an artist and a saint!! The dentist I was supposed to see ended up on leave last minute, which wouldn't be a huge deal except reception wrote my number down wrong so couldn't tell me in advance, and I was travelling from norwich and had a train to catch 2 hours later! I cannot fault them for this, a small typo was made much worse by circumstance. Reception are also angels, they managed to get me booked in with another dentist an hour and a half later, and then with a 3rd dentist when that dentist was running over. They kept me updated on timings and did everything they could to make sure I got my filling and didn't miss my train. Dentist number three was Dr Ten. He double checked he would have enough time to do the filling to a standard he was happy with. He also identified a second cavity from my previous xray, and made sure that was filled also. I mentioned I was nervous and was unsure if I needed the filling, he gave me so much reassurance, and took pictures on my phone of each step so I could see there were definitely two cavities, and so I could see what had been done afterwards! There was absolutely no pain for the entire thing, the numbing injection I was expecting to be painful but that was the one thing he took his time on, he made sure it was pain free. He told me exactly what each tool was for and let me see it in action briefly before use. I knew I was in the safest hands and this massively lowered my anxiety. Somehow he finished with a few minutes to spare, just enough time to take a final picture, and the filling is immaculate! The anaesthetic has worn off, I've got no pain and my bite is perfect. He really saved my day, I am incredibly grateful for him taking the time to see me, and for his kindness and dilligence.

Birch Dental Practice
Birch Dental Practice

Thank you for taking the time to write such a detailed review. We will share this with Dr Ten and the whole team. So pleased we were able to meet your needs. Hope to see you soon!

Abdul rehman 7 months ago

Fantastic experience: Amazing and professional service.

Birch Dental Practice
Birch Dental Practice

Thank you Abdul for your 5* review.

Rosy Kh 7 months ago

Negative experience: AVOID always trying to save their own time and damaged my teeth further by filling it in wrong

Birch Dental Practice
Birch Dental Practice

I’m afraid we are unable to identify such an incident and ask if you could please contact the surgery if you have any concerns.

Ifra Niazi 8 months ago

Fantastic experience: Very nice dental practice, Dr Jabeen is very kind and helpful, and a wonderful experience with this practice and dental team.

Birch Dental Practice
Birch Dental Practice

Thank you for your review Ifra, great to hear about your experience at the practice.

Rainy City Music 8 months ago

Fantastic experience: So I visited the dental practice on the advice of a friend who has been a patient at the practice for many years now. The practice is a real inner city dental practice with polite receptionists who made me fill in a new patient form and wait patiently for Dr Umar. I waited about 20 mins, he saw me and took x rays straight away. He assessed my teeth health very quickly and stated I needed a deep clean. His communication was very clear and he mentioned my options to me. His deep clean was not painful on gyms and he was very open about my dental hygiene methods. He said I had been brushing too hard with an electric toothbrush and that I needed to use something softer. It was all very no nonsense and to the point. I do recommend so far.

Birch Dental Practice
Birch Dental Practice

Thank you for taking the time to review our service and great to hear you were pleased.

Sh 11 months ago

Negative experience: This practice doesn’t even deserve the one star! Both my parents were registered at this dental practice. They visited Dr Ten. He was rude, obnoxious, very aggressive with the way he was pulling at their teeth and gums. Leaving my father with a wobbly tooth and my mother with sore/ bleeding gums for a weeks. He picks and chooses who to treat with respect. This occurred on two separate occasions with both. Horrific service!! I wouldn’t recommend this dental practice to anyone. Also please do go with your elderly parents, do not let them go alone!! Especially if they do not fluently speak English! Vulnerable NHS patients will stuggle at this practice.

Birch Dental Practice
Birch Dental Practice

Unfortunately we are unable to identify this incident after reiterating your concerns with all the dentists. We take all complaints very seriously and we advise you to make contact with the practice so that we can identify the patients and conduct a full review. Our dentists uphold the highest professional standards and as a practice we ensure these standards are upheld. We have a robust complaints procedure and advise you to contact the complaints’ manager at your earliest convenience.

R K 11 months ago

Fantastic experience: My mum has been a patient here for approximately 2 years. She was very nervous to have work done but with the help of Dr. Jabeen and her calming and kind demeanor, she was able to go ahead and have the treatment she needed with minimal worry. Emergency treatment was needed today which Dr. Jabeen and her nurse Amira completed. Dr. Jabeen, after not seeing my mum for over a year, remembered who she was. This shows Dr. Jabeens interest in her patients which again, left an overall feeling of calm throughout the procedure. She is extremely professional, and compassionate.

Birch Dental Practice
Birch Dental Practice

Thank you for your lovely review, we will ensure it’s shared with our team.

Amina Mohamed 11 months ago

Fantastic experience: My favourite dental practice with very friendly staff and a clean space! A big shoutout to my amazing dentist who always does an amazing job Dr Jabeen and her lovely nurse Amira my teeth have became so much better ever since coming here. The place is very clean and very quick!

Birch Dental Practice
Birch Dental Practice

Thank you Amina for leaving such a lovely review, we will share it with our team.

Aro H 1 year ago

Negative experience: I had an appointment at 12 o clock,but the dentist didn't see me until 1:20 pm. I was waiting for the doctor to apologize because he was very late. After a long wait, I got in, the doctor didn't even apologize. He said if you're not satisfied, you can leave the room. I left the room without any services. I have never seen such an unprofessional doctor. I strongly believe that this doctor doesn't know what professional ethics are. Reply to you comment Your response is like a doctor's behavior. I also have your recording

Birch Dental Practice
Birch Dental Practice

We have retrieved your information aided by your uploaded photo showing your appointment on 21/11/24, three months ago.

I can categorically confirm that an apology was provided by the dentist on the day. No consent by the dentist was given for you to record any part of that conversation. You were aggressive during the appointment and we operate a zero tolerance policy towards such behaviour.

Sydney Goh 1 year ago

Fantastic experience: Ten out of ten service from Dr Ten and the reception team. Came on a weekday for an emergency NHS appointment and the wait time was about 30 minutes. Dr Ten was incredibly efficient and also gave very useful tips along the way. He also disclosed the pricing at the start which was extremely helpful. Reception was lovely too. Overall would recommend!

Birch Dental Practice
Birch Dental Practice

Thank you Sydney.

david chohan 1 year ago

Negative experience: I have to give 1 star to be able to leave the review, not worthy of even 1 star unfortunately. Waiting times are too long, Dr Omar very obnoxious and ignorant, he thinks he knows everything and refuses to listen to the patient. Let down by this practice. Overall the practice is dirty and cleanness does not seem to be their priority. This practice and Dr Omar should be looked into by higher authorities and investigated thoroughly.

Birch Dental Practice
Birch Dental Practice

Please can you call the practice to discuss your concerns.

Our practice prides itself on a clean, sterile and professional environment and approach.

Please ask to speak to the complaints’ manager.

Thank you.

d J 1 year ago

Fantastic experience: Great dentist I had a huge chip on my front tooth and the service was great it may have been a little wait to see the dentist but they really do make up for it . I am very happy and the staff are very friendly . I advise anybody who needs treatment to definitely go here .

Birch Dental Practice
Birch Dental Practice

Thank you for taking the time to leave such a lovely comment.

rachele 1 year ago

Negative experience: Absolute rip off never clear about prices always trying to add extras just walked out as had ro go private booked a scrape and polish that was aparantly £75 for 15 mins and were still tryong to get another 75 off me. Receptionist are rude and place is dirty

Birch Dental Practice
Birch Dental Practice

Please can you call the practice to discuss this matter.

Our prices are clearly communicated.

Chantelle Ward 1 year ago

Fantastic experience: The dentist and reception team were amazing! I usually have alot of fear at the dentist but every staff member at this practice were excellent in making me feel at ease. Very quick and efficient, great customer service. Thanks :)

Birch Dental Practice
Birch Dental Practice

Thank you Chantelle.

Azra Din 1 year ago

Fantastic experience: Very friendly service and my dentist Dr Ten

Birch Dental Practice
Birch Dental Practice

Thank you Azra.

Faz 1 year ago

Positive experience: I've been to this practice for several years now. The dentist's and reception staff have always been very friendly and professional. I'm always a little anxious when visiting the dentist anyway so this really helps me feel a little calmer. Have to edit this review simply because regardless of what time I attend I have to wait between 30-40 mins sat around till I'm actually seen.

Birch Dental Practice
Birch Dental Practice

Thank you Faz. Great to hear we put you at ease.

Abu Elite Shine 1 year ago

Negative experience: My appointment was at 4:30pm which now is 5:45pm it’s always the case takes to long to be seen, but when someone doesn’t make the appointment or be late they won’t see you or they will remove you of the registration.

Birch Dental Practice
Birch Dental Practice

Thank you for your review.

Unfortunately there will be occasions when the dentist does not keep to the schedule and these are communicated as and when they occur.

We audit our waiting times to monitor our performance in this area.

We value your feedback.

none none 1 year ago

Negative experience: all dentist are excellent except dr ten hes worst dentish here he do bogus job makes ur condition even bad he talk more n work less never book with him ever

Birch Dental Practice
Birch Dental Practice

I’m sorry you have had such an experience but would appreciate a call so we can discuss your matter in more depth.

Thank you.

Eesaah Khan 2 years ago

Fantastic experience: Dr. Ten is a great Dentist. He advised me of how to prevent tooth decay and ever since then, I have never had a hole in my tooth and my teeth have stayed cleaned. His advice, a long with brushing twice a day, is a great combination and will help massively.

Birch Dental Practice
Birch Dental Practice

Thank you for your review Eesaah.

Zayn Amr 2 years ago

Fantastic experience: I have been receiving treatment by Dr Ten, and I can honestly say that he and the team at Birch dental have been brilliant. Dr ten has been amazing while dealing with my dental needs. After every visit for my treatment plan I have left with a feeling of genuine care by him. It’s very difficult to find a dental practice that can take new NHS patients on, I have had to use a few emergency dentist’s recently and it’s hit and miss with the care you receive. I cannot fault this practice in anyway whatsoever. Absolutely wonderful.if you are a patient here consider yourself lucky.

Birch Dental Practice
Birch Dental Practice

Thank you for your review Zayn.

T Tian 2 years ago

Fantastic experience: Fantastic care here - have seen Dr Umar twice, and is professional, efficient, and kind. The reception staff are friendly and very helpful.

Birch Dental Practice
Birch Dental Practice

Thank you for your review.

Mahmoud Khanfour 2 years ago

Negative experience: Worst service ever I’m registered and they charged me for nothing and the treatment was horrible

Birch Dental Practice
Birch Dental Practice

Please contact the practice directly to discuss this matter in more depth.

Thank you.

Maryam Sharif 2 years ago

Fantastic experience: I have had teeth cleaned and whitened from Omar. Fantastic service, I travel far to visit this practice for my treatments. Worth it. Very professional and does a great job. Clean practice and efficient staff. Highly reccomend

Birch Dental Practice
Birch Dental Practice

Thank you Maryam.

Sumaira 2 years ago

Fantastic experience: Reception staff were lovely Hawa and Azka dealt with my enquiry very well. Excellent dentists

Birch Dental Practice
Birch Dental Practice

Thank you Fareeha.

Olivia 2 years ago

Fantastic experience: Not been to the dentist in a long time , I was a bit apprehensive, I can HONESTY say it was worth the trip, I've been to dentist before , they nearly break my jawbone this lady was so gentle OMG, to you and all the staff thank you

Birch Dental Practice
Birch Dental Practice

Thank you Olivia.

Big John 2 years ago

Fantastic experience: They have been really helpful with me, as I'm terrified of the dentist. Wonderful staff and dentist. Will ring with a reminder of your appointment.

Birch Dental Practice
Birch Dental Practice

Thank you John.

Simon Chis 2 years ago

Fantastic experience: Best dentist ever.

Birch Dental Practice
Birch Dental Practice

Thank you Simon.

Serkan Saz 2 years ago

Negative experience: The worst place ever seen they are never on time this is where I’m registered and I will never come back here I even pay for my appointments and I always come 30 to 40 minutes before my appointments and they always making me wait for ages people comes after me by half hour and they get in before me so I will never recommend this place

Birch Dental Practice
Birch Dental Practice

I’m sorry you have had such an experience. Please call the practice to discuss your concerns.

Ellen 2 years ago

Fantastic experience: All staff are helpful and accommodating. Dr Ten talks you through everything and makes you feel comfortable. Very professional, informative and good at his job.

Birch Dental Practice
Birch Dental Practice

Thank you Ellen.

Kate 2 years ago

Fantastic experience: Dr Ten and everyone at Birch Dental are always very friendly, professional, attentive, informative, reassuring and efficient.

Birch Dental Practice
Birch Dental Practice

Thank you Kate.

B 3 years ago

Fantastic experience: I have had nothing but the best experience at birch dental. From the dentists and also the impeccable manners of all the staff. Maje you feel so at ease. Thank you Barbara

Birch Dental Practice
Birch Dental Practice

Thank you Barbara.

James Ch 3 years ago

Negative experience: Worst practice ever and horrible stuff and dr be aware teeth feelings only last month

Birch Dental Practice
Birch Dental Practice

Please contact the practice James so we can sort out your concerns.

Zaïnâb Malik Aŵañ 3 years ago

Fantastic experience: I have Received very warm welcome from birch dental practice. They both were very helpful called Dr Khan (Amara) and Hawa. The dentist was very nice and informative. The staff was very friendly and helpful and she was honest and straight forward. I rang in the morning and they book me at evening. They provided excellent service and I will be coming here for all my future dental needs. I had very worse night and woke up early in the morning because of the pain.I visited after 9 years. I can see the improvement in the dental practice. You guys are champions best of luck!

Birch Dental Practice
Birch Dental Practice

Thank you Zainab.

Saad Sajid 3 years ago

Negative experience: Extremely rude receptionist. Avoid.

Birch Dental Practice
Birch Dental Practice

Please contact the practice so that we can address your concerns.

Souad Moumene 3 years ago

Positive experience: Excellent service. I have been here twice and I am impressed with the service they provide (Reception team and the Dental team). Professional, thorough and polite. Thank you

Birch Dental Practice
Birch Dental Practice

Thank you for taking the time to review our service and comment on our professionalism.

Sharon Arshad 3 years ago

Fantastic experience: Excellent service, very nice staff, very happy how the practice is and thank you

Birch Dental Practice
Birch Dental Practice

Thank you for taking the time to review our service.

sonia jahan 3 years ago

Negative experience: 5 stars to new female dentish and to dr umer but 0 star to dr ten hes the worst dentist ever his diagnoses treatment his filling etc all are useless his non stop stupid talking is unbearable and he always try to rob u dont ever go to him save urself from pain and unwanted bills

Birch Dental Practice
Birch Dental Practice

All our dentists work according to the high standards expected from a GDC registrant. Please contact the practice so that we can address your concerns specifically.

Hana AA 3 years ago

Fantastic experience: Absolutely wonderful service from Dr Ten

Birch Dental Practice
Birch Dental Practice

Thank you Hana for your review. It has been shared with our team.

Jay Meller 3 years ago

Fantastic experience: My daughter was referred for an emergency appointment, the staff there made her feel so comfortable. The dentist was amazing with her, talked her through every step. Would definitely recommend

Birch Dental Practice
Birch Dental Practice

Thank you Jay for your review. We will share it with our team.

Maja F. 3 years ago

Positive experience: Positive: My wisdom tooth extraction by Dr Ten was excellent so feel like you will be provided with excellent care for dental emergencies and urgent issues. The admin and front desk staff are also always very lovely! Negative: I am under the impression that this practice is exceptionally full and staff are constantly on a time crunch. My appointments have always felt very rushed and I’ve never received a scale and polish during the routine appointments I have been able to get, despite paying for them.

Birch Dental Practice
Birch Dental Practice

Thank you for your review. We are always happy to receive feedback. Glad to hear that Dr Ten's treatment was excellent and thank you for feedback about our reception staff too.

Addressing your latter concerns, there is undoubtedly a huge demand currently on NHS dentistry and we are trying very hard to get through the Covid backlog but this should not impinge on the quality of care you have received. With regards to your comment regarding a scale and polish, you would not be charged for a service that you do not receive. The dentist will always outline the treatment plan and target clinically specific and relevant areas. However, if you would like to discuss this as an option, our team will try their best to accommodate your request and you can discuss your concerns with the dentist at your next appointment.

Please feel free to contact me at the practice if you have any concerns or questions and I'm always happy to discuss these with you over the phone or in person.

Thank you for taking the time to leave feedback.

Chris and Presh 3 years ago

Fantastic experience: I am so thankful to Dr Umar and his assistant for seeing me recently and helping me with 6 fillings I needed after struggling to get an appointment with a local dentist that had previously signed me up but then refused to see me after covid. The treatment was done over 2 appointments and was calming, quick and painless which definitely helped calm my nerves. Due to the amount of treatment, I expected to be in a lot of pain afterwards but this was not the case which is credit to Dr Umars expertise as I am no longer riddled with pain. He talked me through what was happening which put me at ease and gave lots of advice in keeping up my hygiene. The fact that I am also breastfeeding was also taken into account in my treatment and I was also provided with a prescription for my aftercare which went above and beyond. From all my treatment with different practices over the years I have never had such quality of care and fully recommend Dr Umar and his team to anyone needing treatment. Thank you soo much!!

Birch Dental Practice
Birch Dental Practice

Thank you for leaving such a detailed and comprehensive review. Dr Umar is passionate about giving the best advice and treatment to his patients and it is so lovely to read that you value this too. We will share this with our team.

Mohammed Al-selini 3 years ago

Fantastic experience: Dr Umar and his assistant Amina were so amazing. Dr Umar explained to me what was wrong very clearly and told me what the solution will consist of. Amina was very welcoming and assisted Dr Umar very efficiently. Dr Umar also went above and beyond and tackled a few other problems, I wasn’t aware of, in the same appointment. Would recommend this dental practise and these 2 dentists to everyone!

Birch Dental Practice
Birch Dental Practice

Thank you Mohammed for your super review; Dr Umar cares deeply about his patients and always endeavours to provide an excellent service. Thank you again.

Zak Mohamed 3 years ago

Fantastic experience: This is the best dental practice in Manchester. Very welcoming and relaxing atmosphere to ease you through your session. Staff are professional and great there job. Dr Umar's the best.

Birch Dental Practice
Birch Dental Practice

Thank you Zak for your feedback. We really appreciate it when patients comment on our service which we try strive to deliver in a professional and caring way.

jj Tom 3 years ago

Fantastic experience: This is the best dentist iv ever been to.very clean inside.reception staff really nice and friendly.I was lucky enough to see Dr Umar,who I can’t thank enough for his reassurance and professionalism and doing a fantastic job.I would recommend this dentist to anyone

Birch Dental Practice
Birch Dental Practice

Thank you so much for taking the time to write this review. It will be shared with our team.

Rosie Setter-P 3 years ago

Fantastic experience: Previous dentist basically told me my teeth were fluffed and I had some serious work coming up...that was a big old lie that I've been super stressed about for ages. Who knew dentists lied!? These don't though. 100% recommend seeing them for second opinion!

Birch Dental Practice
Birch Dental Practice

Thank you Rosie! Great to hear you had a good, honest experience at the practice.

Louis Cy 3 years ago

Fantastic experience: Doctor Yusuf was great, very professional and friendly as well

Birch Dental Practice
Birch Dental Practice

Thank you Louis for your review

Salma . kuhail 3 years ago

Negative experience: Horrible, This is my first time with dr Umar, i had a really bad pain in one of my teeth and i just wanted to sort out that one teeth, he started to tell me that i have horrible teeth , and that I don’t take care of them and started to give me a lesson, he was in a hurry did a temporary filling in 3 minutes, he was so aggressive, kept saying I’m not looking for patients I’m always busy ,and i asked for the price three times before the procedure, and no one answered, asked receptionist and they didn’t know, when i asked Umar he said i need to look into it and did the procedure without letting me know what is he doing and what’s the plan and how much does it cost. just don’t go there it’s not worth it , find a better doctor

Birch Dental Practice
Birch Dental Practice

We have now had an opportunity to investigate your concerns. It is advisable to contact the practice directly in order to report issues as we are unable to disclose matters relating to individual treatments. However, due to the seriousness of your concerns we felt compelled to respond in an appropriate manner to your review.

1. All patients are given detailed treatment plans which are explained fully. Your appointment was no different to any other patient's in that regard; there was no rush, no aggression and all treatment options were discussed in detail with appropriate costings.

2. You were issued with a treatment plan ( we have a signed corresponding copy) which was given to you by our reception team. All patients are issued with such treatment plans as a standard.

3. All patients sign a consent to treatment form which is a professional duty. No treatment can commence without consent. We take this very seriously and have found your review to be inaccurate.

4. We are not able to comment specifically on your treatment due to rules pertaining to patient confidentiality but all your requests were respected and followed.

5. We pride ourselves on providing detailed advice and education to our patients. We spend a great deal of time in appointments ensuring that patients understand how to look after their oral health. It is a necessary intervention and we believe you were provided with this.

Should you wish to respond to our comments, we are open to communication. We pride ourselves on providing an excellent dental service for both routine and emergency care.

John Horan 3 years ago

Fantastic experience: Found staff and Dentist a pleasure, if such a thing can be said about dental treatment. Had not visited a dentist for a long time as I am a nervous patient. Dr Yusuf was professional in manner and put me at ease, earning my trust. I no longer have an issue visiting the dentist. Thanks Dr Yusuf and all the staff.

Birch Dental Practice
Birch Dental Practice

Thank you John for your lovely review. Great to know we put you at ease.

Ivars 3 years ago

Fantastic experience: Highly recommend!

Birch Dental Practice
Birch Dental Practice

Thank you Ivars.

HeyItsLa_ Raib 4 years ago

Fantastic experience: Thank you Dr Umar - removed my wisdom tooth beautifully. I had been waiting for over a year to be seen through referrals at other places and finally it was sorted here in one appointment. Very professional and made quite an awkward shaped tooth look easy to remove felt like I was in safe hands.

Birch Dental Practice
Birch Dental Practice

Thank you for taking the time to feedback on our service. It will be shared with our team.

Bouge De la 4 years ago

Negative experience: The dentist explained things but was condescending when I had questions. He talks to you like you're a child. The receptionist on the phone tried to insist on me paying for a filling appointment before telling me what date the appointment would be. I understand pre-paying for an appointment but surely not before disclosing the date. She also cut the phone on me. The referral number I was given for a procedure was not on the system when I checked online. Expect about an hour's wait from your appointment time.

Birch Dental Practice
Birch Dental Practice

Thank you for your feedback. Please contact the surgery using our in house procedure and we can investigate the matter.

Sadiya Nana 4 years ago

Fantastic experience: I visited Birch Dental Practice today. I had the best treatment with Dr Omar. I have multiple sclerosis. I shake alot because of my MS. I was made to feel at eas and I was very well looked after by Omar and the nurse. I was impressed with the service. I definitely recommend this dentist. I will b going back. I rate the team 10/10

Birch Dental Practice
Birch Dental Practice

Thank you Sofiya for taking the time to review our service. Great to hear you felt comfortable and well cared for. We will share this with our whole team.

John Hood 4 years ago

Negative experience: Dr yusuf seen this dentist for years like 15 .all they did was polish my teeth almost every time I went . Refusing to do fillings .saying it’s cosmetic . Teeth broken.but visiting dentist told teeth fine lol . Also last visit dentist claimed to deep cleaned my teeth.but they have scared them . I never got appointment reminders. I would avoid this dentist. Has said thing like in there country .i would not get any dental care .when I complain about treatment. They have now struck me off and refusing to treat me .not like they did any ways .ye so if you want keep ur teeth maybe get good dentist. My Name Is John kelly I was a patient.before use refused to see me .because I complained about treatment and was also told not to attend appointment I have the correct practice .

Birch Dental Practice
Birch Dental Practice

I'm afraid we don't have this patient on our database.

Sarra Berhail 4 years ago

Fantastic experience: I ve seen many good reviews abt the practice but I wasn't quite sure of what to expect as it was my first experience. I want to confirm that it is absolutely great. I am very appreciative to the nice and beautiful YASMINE and Dr. Bell.

Birch Dental Practice
Birch Dental Practice

Thank you Sarra for your review.

يوميات ام امير 4 years ago

Fantastic experience: I had bad experience about dentist , but when I went to Dr ten he made me feel so comfortable and understand my fearness ,thank you so much Dr ten

Birch Dental Practice
Birch Dental Practice

Thank you so much for taking the time to write this review. We are so happy that you now feel comfortable with attending the practice for your treatment. Hope to see you soon.

Nazneen Khan 4 years ago

Fantastic experience: Dr Ten and assistant Leyla removed my wisdom tooth without ANY pain at all, can't thank you enough for relieving me of the worst pain ever! Thank you!

Birch Dental Practice
Birch Dental Practice

Thank you Nazneen. We appreciate your feedback.

Peshwaz Karim 4 years ago

Negative experience: Every time I book an appointment here I just know I will never be seen on time. On my last visit booked slot got taken by another walk in patient. waited for 20 minutes after my appointed time . This time my appointment was at 2 I arrived 10 minutes early and 20 min later was still not seen to. I got my money back and left. Will not be returning. ridiculous service, The receptionist is extremely rude. If I could leave 0 stars I defiantly would.

Birch Dental Practice
Birch Dental Practice

We are sorry that you have experienced this in our practice. We are a very busy NHS practice and try our best to accommodate daily emergencies both in the morning and in the afternoon. This service is highly praised by our patients. It does mean that there may be delays. These are monitored on a daily basis and fed back into our auditing system. I welcome the opportunity to discuss with you your concern about the receptionist and can be contacted at the surgery to discuss this further.

Alisha Kaylor 4 years ago

Negative experience: Mr ten was really lovely the full work wasn't done that was told to me. £750 3 appointment dentures are disgusting slanted and had to put glue in them straight away , I'm extremely upset about this and even tried to take my life

Birch Dental Practice
Birch Dental Practice

Please can you contact the surgery to address these concerns.

Faruk 4 years ago

Fantastic experience: I was looking for dental practice a lot more local than my previous one which I hadn't been to since before the pandemic. After phoning a few places I found this one which happened to also be recommended by a friend. This one fitted me in the very next day (I had a bad tooth ache) & were a lot friendlier on the phone than the other places I rang. A great team inc. Dr Tan, Dr Umar & Dr Timmy + the receptionists Aminah & Lauren. All very friendly & very professional. 10/10.

Birch Dental Practice
Birch Dental Practice

Thank you for your review. We take great care in making sure patients are able to access emergency care during these testing times. We will share this with our dedicated team.

shahz ali 4 years ago

Negative experience: WORSE MANAGEMENT: WORSE DENTIST : After getting appointment at 4’o clock waited 2 hours and 15 minutes but no chance to see the worse dentist after that much wait . Such a weste of Time . Because of Greed booked so many people in after knowing their incompetence that cant manage that many patients.

Birch Dental Practice
Birch Dental Practice

I am very sorry to hear about your experience and would welcome the opportunity to discuss this with you further. Please contact the practice so that we can look into this matter fully.

Paul Shaw 4 years ago

Fantastic experience: Absolutely fantastic dental practice – Dr Ten is amazing. Like many people, I’ve always tried to avoid going the dentist due to fear of needing work done (the needles and drilling etc…), so have only really gone if I know something is wrong. However, last month when a tooth broke, I required urgent help. On hearing my issue, Birch Dental Practice reception staff managed to fit me in the same day and Dr Ten put a temporary filling in to tide me over until the next week when he could do the full repair work. Dr Ten was very welcoming and shows a genuine enthusiasm for his work and patients. He was great at explaining clearly all the way through what was required and what he was doing, which for me relaxed me and really helped the process. He is extremely skilled in his work which made the process as painless as absolutely possible. I’ve used many dental practices over the years and this was definitely my best experience; so much so I’m definitely going to keep to my check-ups this time! The Practice rooms are spotlessly clean and modern, and all the staff I interacted with are friendly and helpful. I would (and do) recommend this practice to anyone I know. Thank you!

Birch Dental Practice
Birch Dental Practice

Thank you Paul for your detailed review: Dr Ten is an experienced and excellent dentist putting the needs of his patients at the forefront. Like all the dentists at Birch, he takes time and effort in putting patients at ease so that treatment is fully explained resulting in a reassured patient. We look forward to seeing you again.

Julio Catelli 4 years ago

Fantastic experience: Excellent service, very attentive staff, and excellent dentists, especially Dr Yusuf, excellent professional, very calm attentive and with very light hands, excellent, we were very satisfied, thank you.

Birch Dental Practice
Birch Dental Practice

Thank you Julio for taking the time to write a review of our service. We go to great lengths to ensure the complete process of coming to the dentist is reassuring, informed and clinically on point. We will share this review with our team.

Theresa Wynne 4 years ago

Fantastic experience: Broke my tooth today and the practice fitted me in immediately. I saw Dr Timmy who was lovely made me feel very relaxed and explained exactly what was happening. Fantastic Service and great job. Thankyou.

Birch Dental Practice
Birch Dental Practice

Thank you Theresa for taking the time to review our service and Dr Timmy. We will share this review with our whole team. Great to hear you were able to access our service easily and quickly.

don wilson 4 years ago

Fantastic experience: Excellent dentistry from Dr. Chen and dental nurse Lauren. Thank you.

Birch Dental Practice
Birch Dental Practice

Thank you Don. We hope to see you at your next visit. We will share this with our team.

Dave Hirst 4 years ago

Fantastic experience: Brilliant service. Tooth removal was painless and quick. Price was very good despite being a private patient.

Birch Dental Practice
Birch Dental Practice

Thank you Dave. We offer competitive private prices: please ring the practice to find out more information. We will share this with our team.

scintilla 4 years ago

Fantastic experience: My mother has been registered at the Birch Dental Practice for more than 20 years now. She had a regular check up with Dr Timmy today morning, and is extremely satisfied with the outstanding level of service provided. Thank you to Dr Timmy and to the Practice team for always delivering high quality service.

Birch Dental Practice
Birch Dental Practice

Thank you Debtt for your review of our service. Lovely to hear a review from one of our long standing patients: great to hear that we are still consistently providing an excellent service.

Safoora Khannum 4 years ago

Fantastic experience: I looked online and found this practice was nearest to my home and on visiting Dr Avery I would highly recommend this dentis.found Dr Avery most approachable and very professional .highly recommend him

Birch Dental Practice
Birch Dental Practice

Thank you Safoora: our patients come from near and far to experience the excellent service we offer. We will share this lovely review with our team.

Mairead Sweeney 4 years ago

Fantastic experience: I haven’t been to the dentist for years, I have a massive phobia as I had a few bad experiences as a child. Dr Timmy, put me at ease- and really calmed me down and made me feel comfortable! I can’t recommend this dentist practice enough!

Birch Dental Practice
Birch Dental Practice

Thank you for your lovely review and great to hear that we have banished the phobia! We look forward to seeing you soon.

The G 4 years ago

Positive experience: Using this dental clinic for so long, helpful staff , good dentists , Dr timmy is very professional and friendly which newly started here. Recommended

Birch Dental Practice
Birch Dental Practice

Thank you for your review. From our long standing staff to our new ones, we always love to hear about your experiences. We will share this with our team.

Norah Omar 4 years ago

Fantastic experience: Amazing service definitely recommend!!

Birch Dental Practice
Birch Dental Practice

Thank you Norah for taking the time to write a review. We really appreciate the feedback and excellent rating. We always share these with our team.

Pres Khan 4 years ago

Fantastic experience: Hi my name is Aisha and I would like to just make a quick appreciation post. I was kindly given an emergency appointment today by the lovely receptionist Meena.. Who went out of her way to accommodate me. I was booked in to see the lovely Dr Timmy who was very kind and patient with myself as I am not great with anything related to dentist. He made sure I was comfortable and put me at ease in an instant. He's assistant Salwa equally as brilliant. So I left Birch dentist very happy and impressed with my results. So anybody looking for an Excellent dentist check Birch dentist out very professional and not just an average dental practice.... Of course if possible ask for Dr Timmy you won't regret it. ❤️

Birch Dental Practice
Birch Dental Practice

Thank you for taking the time to write your review. We will pass it on to the team. Great to hear that your complete patient journey from phone call to visit met your expectations.

anthea clarke 4 years ago

Fantastic experience: Dr Yusuf is a very efficient and caring dentist and her assistant was lovely to. I wont be seeing any other dentist now, I cannot recommend her enough.

Birch Dental Practice
Birch Dental Practice

Thanks Anthea for your review. Great to hear you are happy with our service. This will be shared with our team.

Fizzy 4 years ago

Fantastic experience: Me and family have been attending this dental practice for 20 years. I had tooth problem over the weekend, my family forced me to make an emergency dentist appointment anywhere in Manchester but I refused it because I have no trust whats so ever and I wait for my appointment with my best Dr Ten and guess what my wait well paid off.This is the best place to go to take care of your teeth. The reception staff is best.Dr.Ten is a very professional, kind, polite and courteous dentist. He has provided us with 'First class' treatment every time. You know you are in good hands when you learn things about your dental structure that you had no clue about. My doctor pay extreme attention to detail and provide you with the best. I highly recommend this dental practice.100/100

Birch Dental Practice
Birch Dental Practice

Thank you for providing such detailed feedback.Dr Ten was very happy to hear you are satisfied with the service. We will share this with our team.

Sadiya Ramli 4 years ago

Negative experience: If I could leave 0 stars I honestly would. Avoid this place at all cost! The receptionist is extremely rude and speaks in a very patronising manner, I was shocked to hear how unprofessional she was. I recorded the conversation and will be forwarding it to higher management. All they care about is taking your money and not offering any adequate care. If you want to be treated like dirt, this is the place to go.

Birch Dental Practice
Birch Dental Practice

We are sorry to read this review and urge you to contact us so we can address your concerns.

Robert Seal 4 years ago

Fantastic experience: Fantastic dentist had 7 teeth out yesterday was done with care, for your help, thanks

Birch Dental Practice
Birch Dental Practice

Thank you for your review Robert.

Ertugrul Ghazi 4 years ago

Fantastic experience: Been here for a while know its a great surgery from receptionist staff to my dentist. Dr Ten is amazing friendly, and caring. Wont look anywhere else very pleased to be a patient here.

Birch Dental Practice
Birch Dental Practice

Thank you for your review. It will be shared with our team.

Antoinette R 4 years ago

Fantastic experience: I can’t fault this Dental practice. Thank you for the emergency appointment. Dr Avery was amazing I received 5 star treatment on the day. He ensured the area affecting the abscess was cleaned thoroughly, he also gave me some toothpaste for gum sensitivity and tips on how to improve gum health. Thank you for all your help! Oh, I forget to mention the receptionist, who managed to get emergency appointment booked the same day. Thank you! 21.4.21. Update.. fractured my tooth. Seen Dr Yusuf for treatment. I would like to add to my previous review. Dr Yusuf is excellent she took her time to repair the fracture to enable the filling to stay in place. We discussed whitening which I decided to go ahead with I was given all the information and supplies to care for my teeth before and after whitening treatment. If I could give 10 stars for the service received from Dr Yusuf and all the birch dental practice staff I would. Thanks again!

Birch Dental Practice
Birch Dental Practice

Hi Antoinette, thank you so much for taking the time to give such an amazing feedback on our service. We will be sharing this with our team.

Farwa Bashir 4 years ago

Fantastic experience: Very good dentist very happy with dr ten

Birch Dental Practice
Birch Dental Practice

Thank you Farwa for taking the time to review our service.

Robert Wilson 4 years ago

Fantastic experience: Fantastic staff that take great care of you.

Birch Dental Practice
Birch Dental Practice

Thank you Robert for your review. It will be shared with our team.

ahmed ali 4 years ago

Fantastic experience: I am in love with this place. Starting from receptionists which are always polite and do their best to help, ending with dentists. Dr. Ross is a star, my 3 year old has a positive experience with the dentist and has been treated for her dental condition. I can only recommend him. A caring and professional dentist.

Birch Dental Practice
Birch Dental Practice

Thank you Ahmed. Your review is highly appreciated and will be shared with our team.

Emma 4 years ago

Negative experience: Save yourself!!! I have been going here for years and seeing dr Umar however, I recently went for a temporary filling where he drilled too deep and touched my nerve without applying enough numbing whiched caused my agonising pain. After ringing up the nurses told me I had an “abscess” which I have had before and didn’t seem similar at all, they then told me I had an infection and need to pick up antibiotics. Arriving at the practice they asked me if I’d like to see doctor Tim, I was given the prescription plus more numbing and a clove tincture, and told dr Umar had drilled too deep and hit a nerve and this may result in a root canal. As a 18 year old I’m not thrilled to have a root canal, I went back five weeks later to finish the job and get a permanent filling everything seemed fine until I got there waited two hours to be seen and two hours later after staying away from food or drink the filling pops right out of my mouth. Honestly cannot believe this one problem after the other and now his mistake could ruin my tooth. Please save yourself and stay away from this hell on earth.

Birch Dental Practice
Birch Dental Practice

We are sorry you have had this experience and would welcome you to address these concerns to us directly so that we can address your concerns. We look forward to hearing from you.

Bailey Powles 4 years ago

Fantastic experience: Can’t stand the dentist however the two women I have are amazing everytime I go.

Birch Dental Practice
Birch Dental Practice

Great to hear that we are offering a reassuring and comfortable service for you. Look forward to seeing you again Bailey. Thank you for the review.

pouya taj 4 years ago

Fantastic experience: I have been going to this place for about three years. The dentist who treats me is Ms. Yousef. I am very satisfied and happy with her. She is very kind and professionals. All employees are kind and professional.

Birch Dental Practice
Birch Dental Practice

Thank you Pouya for your lovely review. Great to hear we are continuing to provide an excellent service.

Claudette Allen 4 years ago

Positive experience: Dr Ten is an excellent professional, who puts you at ease throughout the whole procedure. Highly recommend.

Birch Dental Practice
Birch Dental Practice

Thank you Claudette for your review.

Ramisa Naz 4 years ago

Fantastic experience: I had an appointment today and would definitely recommend this Dental Practice! I was greeted by friendly, approachable staff at reception, and I also love how open and bright the practice is. I was seen by Dr. Umar who was incredibly efficient and provided excellent dental care. I am very grateful and have come away feeling much more at ease and really recommend coming here as you will receive top quality service from the most professional and polite staff!

Birch Dental Practice
Birch Dental Practice

Thank you Ramisa for taking the time to write your review of our service. We will share it with our team. Look forward to seeing you soon.

A J 4 years ago

Fantastic experience: I have been a patient of Dr Tens for the past 17 years . He is a thorough professional who makes you feel at ease during treatment. I underwent a filling after many years and I can honestly say Dr Ten and his dental team made me feel at ease even though I was so nervous . There is no other dentist that I would trust . Thank you to the team for the excellent service .kind regards

Birch Dental Practice
Birch Dental Practice

Thank you Azhara for your review and long standing patronage of our service. This review will be shared with our team.

Subhan Raza 4 years ago

Negative experience: Don't bother. Every time i book an appointment here i just know i will never be seen on time. On my last visit i waited for 90 minutes after my appointed time before i was seen. This time my appointment was at 12:15, i arrived 15 minutes early and half an hour later was still not seen to. I got my money back and left. Will not be returning.

Birch Dental Practice
Birch Dental Practice

Sorry to hear about your experience Subhan. We are currently experiencing a great demand for our service which can lead to waiting times but can assure you the service we provide is exceptional.

Harold Oviedo 4 years ago

Fantastic experience: Excellent service, very efficient and understanding, their professionalism is only surpassed by their kindness, I will be happy to make this place my usual dentist

Birch Dental Practice
Birch Dental Practice

Thank you for your lovely review Harold. So pleased to hear you liked our service.

F O 5 years ago

Fantastic experience: Coming to Birch Dental Practice, you know you will always be met with professionalism. Dr Yusuf is a master at her job. She always explains any treatment or procedure with thorough detail, making sure you are happy with any possible dental intervention and most importantly, making you feel at ease. She is an accomplished dentist, proficient in all dental knowledge. You always go away with confidence in her skills. She is an asset to Birch Dental Practice. Furthermore, the staff working there are friendly, approachable and eager to answer any queries you may have. A great practice to choose for your dental requirements!

Birch Dental Practice
Birch Dental Practice

Thank you Faisa for such a lovely review! Dr Yusuf is indeed an asset to our practice. Look forward to seeing you soon.

Rabia Yakoob 5 years ago

Fantastic experience: Friendly and approachable staff members who provide a lovely welcome upon arrival. Dr Yusuf was extremely efficient and reassuring. This practice provides really wonderful service!

Birch Dental Practice
Birch Dental Practice

Thank you Rabia for your lovely review. Look forward to seeing you again.

Ali Aldhufairi 5 years ago

Fantastic experience: The place is brilliant Dr yusuf is great at what she’s doing, really helpful I really recommend this place to use x

Birch Dental Practice
Birch Dental Practice

Thank you Ali for taking the time to write a review about your experience. It's hugely appreciated and will be shared with our team members.

Annmarie Wilson 5 years ago

Fantastic experience: Professional dental practice, with friendly staff. Dr Ten is especially good at explaining procedures and putting patients at ease, even little ones.

Birch Dental Practice
Birch Dental Practice

Thank you Annmarie for your review. This review is most welcome and will be shared with our team.

Iqbal Patel 5 years ago

Fantastic experience: Excellent service, Dr Umar is very professional and has mastered his craft, unless I move very far away I would easily commute just to be seen by him

Birch Dental Practice
Birch Dental Practice

Thank you Iqbal for your review. Look forward to seeing you again.

Touria Baiad 5 years ago

Fantastic experience: Great experience from start to finish. Receptionists are very professional and courteous. I was in a great deal of pain and an emergency appointment was not available till a few days later, Amina one of the receptionists phoned me and told me that a cancellation had just happened and I could be seen within 2 hours. Dr Umar performed a root canal and I feel like the pain never existed even though a week ago I felt like ripping my hair out. A very happy patient indeed

Birch Dental Practice
Birch Dental Practice

Thank you Touria for your review. Great to hear you are out of pain and able to access our emergency slots with ease.

myra wilson 5 years ago

Fantastic experience: Very clean and all up to date with COVID restrictions, receptionist is always welcoming especially Amina, always going above and beyond, Dr Umar who I have been seeing for a very long time always looking after my needs and listening to what is best for me.

Birch Dental Practice
Birch Dental Practice

Thank you Myra.

Eden Nesbitt-Scott 5 years ago

Fantastic experience: Brilliant service. I was seen by Dr Avery who gave a very thorough cleaning and review. I felt very safe with appropriate distancing, everything visably being cleaned regularly and ppe worn. The prescription he gave was great and I've had no sensitivity since using the products. Would definitely recommend.

Birch Dental Practice
Birch Dental Practice

Thank you Eden for your time and effort in evaluating our service. We strive hard to ensure every aspect of it meets your needs, from the moment you step in the door to your after care. Look forward to seeing you use our service again.

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