Westmount Dental Sedgefield
Information about Westmount Dental Sedgefield
Opening hours
- sunday: (closed)
- monday: 8:45-17:30
- tuesday: 8:45-17:30
- wednesday: 8:45-17:30
- thursday: 8:45-17:30
- friday: 8:45-17h
- saturday: (closed)
"Welcome to Westmount Dental Surgery - stylish, modern dental surgeries located at 39 N End, Sedgefield, Stockton-on-Tees TS21 2AZ. Our dental team is experienced in the latest techniques and treatments and is committed to providing our patients with the highest level of patient care. Since our start in 2007, Westmount Dental Surgery has transformed the smiles (and lives) of thousands of patients. We offer treatments such as Teeth Straightening, Dental Implants, Smile Design, Facial Aesthetics and of course NHS Dental Services. We have designed our dental practice to encourage a feeling of relaxation and comfort among our patients. As such, we are considered the best dental practice for patients who suffer from dental anxiety."
Our comment from Best Dentists about Westmount Dental Sedgefield:
Westmount Dental Sedgefield is highly regarded for its exceptional dental care and friendly staff. Customers frequently praise the practice for providing a comfortable and professional environment, making even the most anxious patients feel at ease. Key highlights from visitor experiences include:
- Highly skilled and friendly dentists: Many reviews mention the professionalism and calming demeanor of dentists like Rebecca and E. Dobson, contributing to enjoyable visits.
- Efficient service: Patients appreciate the quick appointments, often experiencing minimal wait times and effective treatments.
- Welcoming atmosphere: The friendly reception staff and dental nurses create a warm environment, helping to alleviate the stress commonly associated with dental visits.
- Personalized care: Many reviewers commend the team for clear communication and thorough explanations during procedures, enhancing the overall patient experience.
Overall, Westmount Dental Sedgefield is committed to delivering high-quality dental care, ensuring that every patient leaves satisfied and well-informed about their treatment options.
Services and Treatments
Westmount Dental Sedgefield: Reviews
Fantastic experience: I had a hygiene appointment today with E.Dobson (sorry I forgot her first name) and she was one of the loveliest dentists I’ve met. She made me feel relaxed with her calm nature and there was no judgement, did an amazing job and gave me aftercare advice. I would 100% recommend. Thank you
Hello Sian
Thank you so much for your feedback, I will ensure that this is passed onto the team.
Sam
Negative experience: Within 2 years this practice has gone from NHS to private first charging£16 per month to £20,for no added benefits, and now after paying for the past 3 months, they inform my wife, Sedgefield practice is closing down. Advising I can either go to Wynyard or Ferryhill, wonderful with no transport. I will be requesting the last 3 months subscription be returned. Disgusting
Fantastic experience: I had an enjoyable visit with pleasant dental practice employees. Thank you.
Thank you for your kind words, I will pass this onto the team.
Fantastic experience: Excellent experience today with Rachael and the team, thanks to them all, especially Rachael.
Thank you for your kind words Pauline, i will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Very good process and staff are very friendly and professional.
Thank you for your kind words Andrew, i will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Perfect treatment by very nice dentists, very quick in cleaning the hard to get at teeth and done with all care. Thanks go all involved.
Thank you for your kind words Kevan, i will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Fantastic, friendly dental practice. Rebecca is a fabulous dentist, Jackie on reception is really helpful and the dental nurses are great.
Thank you for your kind words. I will ensure that this is passed onto the team.
Fantastic experience: Further great service from Rebecca and her colleagues. New dentures fit perfectly. Many thanks once again, Neal.
Thank you for your kind words Neal. I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: A caring and professional service as always from Rebecca.
Thank you for your kind words, i will ensure that this is passed on.
Fantastic experience: Staff arw very friendly and supportive.
Fantastic experience: I recieve great care for my teeth and gums at Westmout Dental Sedgefield.
Thank you for your kind words I will ensure this is passed onto the team.
Fantastic experience: Excellent service and dentist was brilliant and made appointment relaxing
Thank you for your kind words John. I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Very comfortable with my dental appointment today. Elizabeth was very professional and helpful. Thank you.
Thank you for your kind words I will ensure this is passed onto the team.
Fantastic experience: Effective and efficient dental appointment. Clear plan following examination today. Very professional and personal care.
Thank you for your kind words I will ensure this is passed onto the team.
Fantastic experience: Very pleasant Looked after really well
Thank you for your kind words I will ensure this is passed onto the team.
Fantastic experience: Great service lovely staff.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Didn't take long, has a clean then good to go, excellent service.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: I called in this morning to make an appointment to see Dr Bath, as I had lost a filling. I was given an appointment that was in less than 3 hours. I attended and was seen at once and a new filling installed. Excellent service
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Everything OK.
Thank you for your kind words, i will ensure that this is passed onto the team.
Positive experience: Had to wait ten minutes over schedule time office appeared to be understaffed Good treatment But as a paying private patient expect no delays Again treatment was good
Hi Graham, I am sorry to hear that you have not had a 5* experience with us. We strive to provide the highest quality care to all of our patients, we value your feedback and would like the chance to make things right. We do apologise in your circumstances that the clinic was running late. Please feel free to reach out to us to discuss your concerns further. Call us on 01740 629006 or email us at [email protected]. Kind Regards.
Fantastic experience: Very friendly and understanding staff, thank you
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: No wait and very good treatment
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: I was quite happy with the treatment and procedure. Staff were friendly and explain the procedure
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: I visit this dentist every 3 months for dental treatment, all the staff are pleasant and sociable. Jackie on reception greets you warmly. Rebecca is a very capable and friendly dentist, totally relaxes you, keeps you update to what is happening during your consultation, and offers good advice. Professional service albeit it as a private patient.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Professional and caring as always
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Always friendly and polite, great staff
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Rebecca carried out a brilliant rescue on a tooth I thought I was going to loose. Thanks for a great service. Steve.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Appointment time on time very good advice on what was going on about extraction of tooth & after care. Really good care throughout, up to now no problems.
Thank you for your kind words Susan. I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Really pleasant and professional. The receptionist, dental Nurse and Dentist very friendly and informative.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Rebecca was great, made me feel comfortable and was very professional. Great work.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Good dental experience, they let me know every step of the way what would happen. Professional and friendly would recommend.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Went for tooth out with an infection. I'd put off for ages due to a bad previous experience elsewhere, all staff were helpful and helped me feel at ease, regular check in phone calls after 1st emergency appointment when I left with medication only, seen very quickly both times. Only issue is struggling to afford the fees
Thank you for your kind words I will ensure this is passed onto the team.
Fantastic experience: Very pleasant helpful service staff. Rebecca was very professional and extracted my tooth under difficult circumstances. She made me feel at ease even though I was worried about the procedure. Many thanks.
Thank you for your kind words I will ensure this is passed onto the team.
Fantastic experience: Professional friendly staff as always
Fantastic experience: Very friendly and professional, never had any problems getting an appointment
Fantastic experience: Didn't have to wait too long for treatment and it was completed that day.
Thank you for your kind words Carol. I will ensure this is passed onto the team.
Fantastic experience: Very friendly and professional people who put me at ease. Would recommend. No NHS Dentist in my area now.
Thank you for your kind words Colin. I will ensure this is passed onto the team.
Fantastic experience: Friendly and professional.
Fantastic experience: Went to westmount dental sedgefield surgery today as we all know dental appointments usually aren't pleasant but i have to say the lady i saw was pleasant,gentle and professional first class sevice
Fantastic experience: Very good experience had a filling virtually no pain even the injection.
Fantastic experience: Quick and efficient service
Thank you for your kind words Dawn. I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: I am absolutely terrified of any dental visits, but today I was completey put at ease Thank you
Thank you for your kind words Kathrine. I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: No problems. Aimee was quite delightful and made the whole process stress free.
Thank you for your kind words David. I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Just a check up today but very nice staff and professional.
Thank you for your kind words Barbara. I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Very friendly and professional. Difficult to describe a dentist visit as enjoyable but this really was.
Hello Paul, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Great dentist, lovely staff
Hello Alex, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Pleasant staff. Friendly. Put me at ease, I get really anxious at the dentist. The girls make me feel comfortable.
Hello Deborah, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Positive experience: Good service, friendly staff.
Hello Kathleen, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Rapid appointment offered to replace large filling. All staff helpful. Excellent treatment - reasonable cost.
Hello Mike, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: I have received superb service at this Sedgefield dental practice. Receptionist and Dentist Rebecca really deserve my praise. Thankyou both ladies
Thank you for your kind words, i will ensure that this is passed on.
Fantastic experience: Excellent, efficient and friendly service.
Fantastic experience: Friendly and professional
Fantastic experience: Very friendly, welcoming staff, my little girl loved her visit to the dentist.
Hello Maxine, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Always feel at ease. Had phobia re dentists due to school dentist many years ago. Cannot praise Rebecca enough
Hello Ian, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Always received a good service at this dental practice which is why I haven't left
Hello Mark, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Rebecca and her team always are friendly and efficiently get the job done!!
Hello Daisy, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Excellent. They really put me at ease and will not be as scared to go back for my next appointment
Hello Lesley, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Excellent customer service at my appointment today. Thank you
Hello Gail, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Have been using this dentists for a number of years now and have always found all the staff to be courteous and polite and extremely professional. Unfortunately they no longer offer NHS dentistry but the private scheme they use is very good and reasonably priced.
Hello Doug, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Appointment on time. Very friendly and professional service.
Hello Deborah, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Fantastic experience: Good Service and excellent check up and scrape&polish. Pleasant staff and receptionist.
Hello John, Thank you for your kind words, i will ensure that this is passed onto the team.
Kind Regards
Negative experience: Before on “NHS” you received proper mouthwash and a lovely flavoured polish!!! But now that you are pulling the money out basically it’s “tap water” and “no flavoured polish”!!!
Hi Louise, I am sorry to hear that you have not had a 5* experience with us. We strive to provide the highest quality care to all of our patients, we value your feedback and would like the chance to make things right. Please feel free to reach out to us to discuss your concerns further. Call us on 01740 629006 or email us at [email protected]. Kind Regards.
Fantastic experience: An extremely positive experience from Reception through to treatment by Aimee and her colleague. I would have no hesitation in recommending them.
Fantastic experience: Rebecca amazing as usual x
Thank you for your kind words, i will ensure that these are passed on.
Fantastic experience: Very friendly and professional. Clear communication and thorough in all areas including Reception. The hygienist and her assistant were excellent.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Brilliant. Team are great and very considerate
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Fantastic
Fantastic experience: Lovely friendly staff
Fantastic experience: This dental practice is now completely private but I got the same excellent treatment when I was with the nhs.
Fantastic experience: Great service as always - and everybody is so nice and reassuring. Great information and advice given, and really pleased with the results. No more sheepish smile and I have my confidence back! Thanks to Rebecca and her team - you've been incredible.
Thank you for your kind words Paul. I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Excellent care as always. Thank you!
Positive experience: Amy was very pleasant and thorough today with myself and my daughter Eve. However, I was disappointed to find out that she is the equivalent of a 'nurse practitioner'. If I am paying a hefty fee for your service I would expect to see a qualified dentist. The deal I signed up for was to see a dentist so would it be possible to reduce my payments? I look forward to hearing from you. Claire Brooks
Hi Claire, I am sorry to hear that you have not had a 5* experience with us. We strive to provide the highest quality care to all of our patients, we value your feedback and would like the chance to make things right. Please feel free to reach out to us to discuss your concerns further. Call on 01740 629006 or email [email protected]. Kind Regards. Practice Manager.
Fantastic experience: Very happy with my treatment as long as the work lasts. Staff were polite and friendly.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Appointment was on time the staff were all very professional and friendly no complaints at all.
Thank you for your kind words, i will ensure that this is passed onto the team.
Fantastic experience: Just really good and caring service. Appointment on time.
Thank you for your kind words Jim, i will ensure that this is passed onto the team.
Fantastic experience: Brilliant- thank you
Fantastic experience: Lovely friendly and welcoming staff
Fantastic experience: Brilliant
Thank you Ron, I will pass this onto the team.
Fantastic experience: Planned treatment today ..very helpful addvice and lovley dental nurses .. My dentist for many years and will continue tobe ..lets keep the NHS x very helful receptionist sorted all my apps around my work days ..much thanx
Thank you for your kind words. I will ensure this is passed onto the team.
Positive experience: Good dentist, friendly staff. Just wish there where NHS dentists. I'm on minimum wage so the cost of dentist is massive to me.
Thank you for your kind words about the team. It has been a difficult decision for ourselves to make as a practice. I am more than happy to give you a call in regards to options.
Kind Regards
Fantastic experience: Great time-keeping, sound advice, very efficient, and highly professional.
Thank you for your kind words, i will ensure this is passed onto the team.
Fantastic experience: Excellent as always and very helpfull and nice
Thank you for your kind words. I will ensure that this is passed onto the team.
Fantastic experience: Had a very good appointment with Rebecca today she did a amazing job always puts me at ease always very friendly and helpful
Hello Julie, I will ensure that this is passed onto the team. Kind Regards.
Fantastic experience: Very happy with my treatment at Burgess and Hyder dental group. I have been a patient at this dentist for a few years now and would highly recommend. Very professional staff who genuinely care about patients from my experience. Thank you!
Thank you for your kind words I will ensure that this is passed onto the team.
Fantastic experience: As usual Debbie to good care of me, couldn't finish today but got me straight back in tomorrow.
Thank you for your kind words. I will ensure this is passed onto the team.
Fantastic experience: Staff very friendly … Rebecca is very good with 3 year old makes him feel at ease
Thank you for your kind words. I will ensure that this is passed onto the team.
Fantastic experience: Excellent service, its a shame that you are going solely private as my son, who gets very nervous, has got used to coming here and learned to relax and get his treatment. Now we will have to find another dentist whom he can trust and will make it less traumatic for him. Nevertheless, thank you for Excellent treatment received.
Thank you Olive I will ensure this is passed onto the team.
Fantastic experience: Quiet efficient reception, appointment on time and caring treatment with explanation
Thank you for your kind words. I will ensure that this is passed onto the team.
Fantastic experience: Hygienist was very professional and thorough. Comfortable experience .
Westmount Dental is the group that we are part of as these are our owners.
Unfortunately Debbie is leaving our practice and we are very sad about this.
Fantastic experience: Polite and very professional service. Debbie Liu as a dentist can't be recommended enough.
Thank you for your kind words. I will ensure that this is passed onto the team.
Fantastic experience: Great Customer Service
Fantastic experience: Excellent service.
Thank you for your kind words Ben. I will ensure this is passed onto the team.
Fantastic experience: Needed an appointment for my daughter who was in pain and gums swollen, given appointment same day, lovely dentist.
Thank you for your kind words. I will ensure that these are passed onto the team.
Fantastic experience: The dentist was lovely and made my Children feel at ease
Thank you for your kind words. I will ensure this is passed onto the team.
Fantastic experience: Fantastic service I was in so much pain, Jackie on reception is marvellous an asset to the team she was able to get me in the following afternoon with Rebecca who was kind very efficient and helpful explaining my treatment plan as well as the cost, I was being treated as a private patient. The only downside was I would have loved to have been treated as a NHS patient due to the cost but my dentist left the practice and as yet has not been replaced with a new NHS dentist.
Thank you for your kind words. I will ensure that these are passed onto the team.
Fantastic experience: Had a replacement filling today, only a bit of the old filling left so Natalie advised no gum numbing required. I was a bit apprehensive but all went smoothly and as promised no pain whatsoever. Friendly staff and nice clean treatment rooms.
Thank you for your kind words. I will ensure that this is passed over to the team
Fantastic experience: Excellent service and professional staff who are always happy to help.
Thank you for your kind words. I will ensure this is passed onto the team.
Fantastic experience: Rebecca is always brilliant, professional and friendly As are all the staff here.
Thank you for your kind words. I will ensure that this is passed onto the team.
Fantastic experience: Really pleased with the quick, efficient and helpful experience at Westmount Dental today. Great advice and lovely staff.
Thank you for your kind words Megan, i will ensure that it passed onto the full team.
Fantastic experience: My Invisalign experience with Sal has been superb from start to finish. I am not a fan of a visit to the dentist, however Invisalign and Sal have changed that for me. Sal was patient, very knowledgeable and explained everything that was going to happen before it happened, this helped put me at ease. There is no pain involved, and I now can smile again, without covering my mouth! This review can not be complete without also giving a mention to Fiona, Izzy and Debbie who have also helped me along my Invisalign journey. The treatment, care, expert advice and customer service has been the very best. Thank you
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