Smile Kensington

Positive experience: So far the best experience at the dental clinic. Great service. I highly recommend.

Fantastic experience: I’ve been going to Smile Kensington for a number of years and have always had a very good experience with Dr Zara and the whole team. I find them to be patient and available to questions and concerns I have. For all my friends who live locally I recommend Smile Kensington as a reliable and experienced dentist.

Negative experience: I recently moved to this area and signed myself and my partner up with this dental practice. The reception staff who is also the dental nurse is very nice. However, I feel the dentist isn't so great, which has been confirmed with the many negative reviews which have been left here. I had a temporary filling put in, it fell out a week later. I called today to try and book back in to have a replacement as I am experience sensitivity. I was told the dentist is on leave for the next 8 days and there is no other dentist registered at this practice so there is nothing they can do. My partner also had a negative experience during her assessment. She has had horrible with her wisdom tooth for some time now. It makes it hard to eat, it is painful and it is causing sensitivity in the nearby tooth. The dentist said she will not remove the wisdom tooth, that it doesn't meet the guidelines for removal - despite the pain my partner is in. She also stated that she would like us both to see a hygienist and tried to pressure us into booking in with the hygeinst there and then. The price was nearly £100 each for a hygeinst appointment which is the highest price I have ever been given. I have looked around and found many other dentist offering hygeinst appointments at £65, which is much more affordable. I have now decided to sign us both up to a new dentist - I'm sure we will have a more positive experience elsewhere.

Fantastic experience: Check up was thorough and helpful. Availability of appointments is excellent and practice is easy to reach.

Fantastic experience: Had an excellent experience with Dr Zahraa She was welcoming, explained everything clearly, and provided gentle, thorough care. I felt comfortable throughout, and I’m very grateful for the outstanding service. Highly recommend!

Fantastic experience: Great service and a perfect doctor can’t ask for anything better absolutely amazing

Negative experience: Really wouldn’t recommend this dentist. I moved to the area, needed a checkup. They told me i needed a filling and I was doing a poor job of maintaining my teeth. They pressured me into booking in for a filling then and there. After researching the dentist further, I cancelled my appointment and visited my old dentist when I visited my parents home. They confirmed my teeth were in completely fine condition and I didn’t need any fillings at that time. Really concerning behaviour…

Negative experience: This is a late review I went last April for a filling and months later I still have an issue my gum is inflamed and sore she also Over charged me ..wish I didn’t pay at all if im Honest this place needs to be checked by the law and and check the reviews she’s taking a lot of money off people for doing a terrible job I mean she ain’t a bad person but she’s greedy and not honest I’m having to go to another dentist they told me what ever she did it didn’t work please somone sort this place out it should not be aloud taking peoples money and not doing the job correctly as u can see this isn’t the only bad review I rest my case

Negative experience: One star is too generous, I was ripped off by Dr Zahraa - overpaid for a filling I didn’t even receive. I should have realised when I didn’t receive a treatment plan. I have since been for a second opinion and now require treatment to rectify the dental work I had done at Smile, and to have the filling I did not receive but paid for. They have ignored my attempts to call and email the practice to discuss this. Avoid at all costs!

Fantastic experience: Dr Zara saw my little girl at late notice to check a baby tooth that had fallen out! She is efficient and gentle and kind!

Fantastic experience: Dr Zahraa was a very caring and gentle dentist and treated all the problems i had. The receptionist was helpful in offering me a quick NHS appointment, and the clinic was very clean and tidy. The nurse was very supportive. I'm very happy with the result and I will definitely come back in the future.

Fantastic experience: I always feel cared for by Dr Zara and her team, who take time to Listen and to do any work I need. The treatment is thorough and thoughtful.

Fantastic experience: It is amazing visit to this dentist Reception is very friendly and polite And Dr Zara she is very skilled , friendly and helpful I recommend it to my family and friends Thanks

Fantastic experience: My daughter and I have been coming to this clinic for several years and we are very happy and satisfied with their services, and Dr. Zara is very kind and skilled.

Negative experience: I would echo the statements made by DomD. I have been a customer of Smile for over a decade but when Zahra took over the experience took a turn for the worse - I feel totally scammed by a dentist with the wrong priorities. My first check up with her, she told me that I needed 8 fillings, I should have got a second opinion but thought ok maybe she has high standards. I paid 1,400 pounds for the fillings, which were done in one go. The fillings were done in a slapdash way so I can no longer floss between the teeth, but most importantly, she introduced chronic pain and sensitivity where there was none before. I went back to her twice to have her check, thinking this can't be right. She told me it was normal, but weeks later I was still in pain and she just put some temporary putty on it to stop the sensitivity for a while. I was unable to chew on one side of my mouth, and was extremely sensitive to hot and cold. 18 months on, I still have to chew on the other side of my mouth, still can't floss properly, and still have sensitivity. I gave up going back to her for a resolution. Despite complaining to them, I still receive calls from their receptionist to which I respond ARE YOU KIDDING ME, I HAVE TOLD YOU REPEATEDLY THAT I HAVE LEFT YOU. She gives the dental experience a bad name. I imagine that any good reviews Smile has predate her arrival.

Fantastic experience: Dear Dr. Zahraa and your lovely team, thank you is a small word for all you’ve done for me this past year. Your gentle, pain-free care changed how I feel about dental visits. The nurse was supportive, the receptionist always smiling, and the whole clinic so clean and welcoming. I truly felt cared for. I’ll never forget it—this experience will stay with me forever!☺️

Negative experience: Worst practice with the poorest service throughout, beware I was overcharge and ripped off and I’m still in pain. Don’t recommend this practice and staff were unprofessional and rude. No respect at all.

Negative experience: Avoid at all costs, my elderly dad attended this dental practice he wanted an appointment for implants instead he was given a check up which he should have been entitled to NHS checkup but was conned in to paying 65.00 there was no treatment plan or anything he had know idea what he had to go back for. Terrible service and way to treat vulnerable patients.

Negative experience: Please avoid this dentist at all costs. I don’t usually write reviews, but I feel obligated to share my experience so no one else has to go through what I did. In November 2024, I needed a new dentist in London and booked an appointment at Smile Clinic. I expected some dental work would be needed, as I hadn’t had a full check-up in a while due to travelling. At the first appointment, Dr. Zahraa told me I needed multiple fillings and recommended doing 4 back teeth in one sitting. I was hesitant, as I have a weak jaw and struggle to keep my mouth open for long periods. She reassured me, saying she’d start with 2 teeth and check in to see if I could manage the rest. But she never checked with me during the procedure. She just rushed through all 4 teeth aggressively. During the procedure, she drilled into the corner of my mouth, causing a painful injury and leaving a hole. She never acknowledged it or apologized. I was in shock from the pain and only realized the extent of the damage when I got home in the mirror. Throughout the procedure, she was in a hurry completely misjudged the time needed for the treatment…tossing tools onto my chest and transferring all her stress onto me. The dental nurse, was also tired and stopped properly holding the suction tube, letting it dig painfully into the soft tissue under my tongue. I was left with painful wounds that lasted for days. I left the clinic in disbelief.. processing what had just happened?! That night and the next day I was on painkillers, my mouth was extremely sore, especially where the anaesthetic had been injected. My gums were red and swollen, and I developed white patches under my tongue and inside my cheeks. It felt like I had been beaten up. I’ve never had such a traumatic experience with a dentist in my life. In January 2025 - just two months later - one of the teeth treated by Dr. Zahraa required an emergency root canal. I don’t blame her for that specifically, as the tooth was already weak. But the endodontist at EndoCare Harley Street (whom I highly recommend!) discovered that the filling Dr. Zahraa did was leaking and had to be redone before placing a crown. That filling was done at Smile Clinic in November 2024 - and I had paid a significant amount for it. I had initially chosen Smile Clinic under the NHS to save money, but I quickly learned that paying a little more for private care elsewhere means being treated like a human being - not a number on a conveyor belt. I wanted to put this horrible experience behind me. But then today, in July 2025, I received a call from Smile Clinic receptionist saying that I have an appointment tomorrow at 10am and that if I don’t show up, I’d be removed from the NHS database. I completely lost it! The audacity. I never made or agreed to that appointment, and after what I went through, I would never return. This felt like a pressure tactic - contacting NHS patients and threatening removal from the database to force attendance, just to bill for unprofessional and unethical treatment that caused me more harm than good! So before any claims are made suggesting that I was never a patient or that there’s some kind of misunderstanding, I’m including dated photos including one from today’s call with the receptionist, which was the final straw.

Positive experience: Doctor Zahra is informative and helpful, understanding and supportive. She has always been super happy to answer any of my questions and when any work has been needed she has been professional and efficient.

Negative experience: Avoid. Scammed - overcharged for something I didn’t need. Painful hygiene check up.

Fantastic experience: I had pleasant experience

Negative experience: Service was not bad… usual.

Fantastic experience: Excellent dentist. Very caring and highly professional.

Fantastic experience: ⸻ I can’t recommend Dr. Zara enough! She recently did an implant for me and has done a lot of other dental work as well. Throughout the whole process, she was incredibly helpful, understanding, and reliable. She takes the time to explain everything clearly and always makes sure you’re comfortable and informed. Dr. Zara is not only skilled and professional but also very honest and trustworthy, which really helped me feel at ease. I’m very happy with the results and grateful to have found such a great dentist. Thank you, Dr. Zara

Fantastic experience: Perfect service, very organised and carry. Thank you

Fantastic experience: Great experience under the care of Dr Zara and team. Having sensitive teeth and having not been to the dentist in a significant amount of time I was naturally apprehensive however I needn’t have been as everyone was so kind and friendly. Dr. Zara was extremely knowledgeable and I felt completely safe and confident in her hands. She was brilliant with my 10 month old also who had his first check up. Looking forward to continuing my journey with Dr. Zara and team, including some cosmetic dental work.

Negative experience: Booked emergency appointment, got told 2 come in for 2.10pm. When i arrived was told they have no appointments. So i advise not to use service. LACK OF COMMUNICATION, N PFOFESSIONALISM

Fantastic experience: Lovely and friendly team providing professional service. Dr Zara is very helpful and very kind. My daughters love the place

Fantastic experience: Great service and a family friendly clinic.

Fantastic experience: Smile Kensington is simply great people offering great services. I recommend anyone to try them out. There are no regrets from my side.

Fantastic experience: Dr.Zahra is very patient and kind. the reception lady was also very kind.

Fantastic experience: Dr zahra she’s very professional

Fantastic experience: Excellent work done .Thanks

Fantastic experience: Very pleasant experience, in a clean and peaceful space. The receptionist welcoming patient with smile. Dentist is calm, kind , very professional and reassuring helping you to relax. The nurse is lovely and very kind, supportive. overall I have positive experience. Definitely would recommend to other patient!

Negative experience: Dr Zahrau is the most manipulative and money hungry dentist I have ever met in my life. It is my second time I have seen her. On my first visit few years back she told me that a filling in my no.2 tooth will cost me over £ 280.0, when I was claiming Universal Credit. It should be free. But she insisted I have to pay if I want to have white filling. I refused to pay. This was obviously her lie because she is money orientated dentist. Today after few years when I am back in her surgery and when I am claiming pension credit I am asking her if she can do white filling in my no.1 toot. She said it is not possible, only a crown . I did not accepted her solution. Instead she talked me into having a mouth guard. I said that I have already one. But she told me you need a new one - I thought she meant another one for upper jaw. But the imprint she did was for lower jaw. I left the surgery in turmoil no filling for me but instead she took the imprint for another mouth guard for me. 2 hours later at home, looked at my old mouth guard. Nothing wrong with it. Immediately I send an email to this surgery - I asked to cancel my mouth guard. Received no reply to that. I called this surgery. The receptionist said the order was already collected and the surgery already paid for that not possible to cancel. That I should not worry about the costs as this will be paid by my NHS . My reply was that this cost ~ £500 is unnecessary. As I still have my old mouth guard in perfect shape. I asked to give me tel no to laboratory so I can cancel it myself. The receptionis with the consultation of the dentist refused. So I cancel my next appointment to collect this mouth guard . This is all a con an excuse that they cannot cancel it. As this surgery is after big NHS money, ~£ 500 for a new mouth guard . This dental surgery is a trap - avoid this place for any price. Nina - frustrated patient seen by dentist Zahara on 10 -10 -2024 12.00

Negative experience: This is a terrible dentist! I had composite bonding on my two front teeth which had to be re done at Smile Kensington 3 x due to various issues. Now a year later, I have a permanent mark on my tooth and have been to two dentists since then and they have been shocked and appalled at the quality. I am having to pay nearly £500 to have this redone properly. My new dentist told me that the process would take one hour and the dentist at smile kensington took 10-15 minutes to do it, no wonder It's a terrible job. Please avoid at all costs!

Fantastic experience: A gentle dentist.

Fantastic experience: Best dentist in London very professional and accurate with her treatment. She did the best dentures for my mother after been hopeless with many professional. I only can say many thanks for everything to doctor Zara Zarruk

Negative experience: This place is just terrible quality and I genuinely feel like I’ve been conned. Hundreds of pounds later for a cracked retainer.

Fantastic experience: Dr Zara is an amazing dentist. She is efficient and kind. She makes sure that you have the best care with her treatment plans. Would definitely recommend this practice!

Fantastic experience: Hi I highly highly recommend this Dentist Surgery to anyone. The staff are lovely, so polite, professional and welcoming. The Dentist I saw explained everything clearly and made me feel at ease. A massive thank you.

Fantastic experience: ممتاز

Fantastic experience: Amazing Dentist. I had bit the inside of my mouth and it was starting to hurt me. I was just passing by and decided to call in. I was seen immediately and prescribed antibiotics as an infection had set in. I cannot rate this dentist highly enough. Not only for professional but also personal. Thank you

Fantastic experience: As it has been patient over few years that I have attended the dentist, I registered with Smile Kensington and I have been met with a great experience each time, down to the reception team and the dental professionals. I have to say since the new management took-over two years ago, the practice looks more clean, tidy and smell fresh. the surgery looks very hygienic and they always bring the instrument that they examine my teeth with from sealed bags and they open the seal in front of me. The receptionist and nurses are very friendly and very professional. Dentists are very good at making me feel at ease and talking me through each action they were taking when carrying out the treatment. I felt so at ease and relaxed that I almost fell asleep mid treatment lol - but honestly Dr.Zahraa and her nurse are great, very professional and give great advice regarding looking after my teeth and I would hope that I encounter these professional treatment every time I visit the practice :)

Fantastic experience: By far the most amazing dentist, Thank you Dr Zara for always being professional, polite and delivering excellent patient care, I have referred my friends and family here as I really love this practice it’s always clean, and can make appointments easily without waiting so long. Marina at reception is always polite and helpful and is always a pleasure to talk to.

Positive experience: Dr Zara was very clear, knowledgeable, well spoken, and polite. Checkup was performed without issue. All questions were answered in detail and with patience. Only issue - late to be seen by 20 mins.

Negative experience: I feel hesitant about giving Smile Kensington a 1-star review as I was with them for eight years and have now gone fully private, but I feel the need to warn people against this money trap. It may be part NHS, but you could be paying more, perhaps substantially more than a full private dentist in the long run, with a far worse experience. The Smile Kensington dentist is under a lot of time pressure; they get you in quickly and do a below-average job while not being cheap. My private dentist is more expensive, but not by much. It’s close, and their work should last a lot longer. My new dentist picked up a lot of problems with Smile’s work. Plus, Smile is always late. 15 minutes, 30, 45. I think at times they've been up to an hour late but that's rare. The new dentist takes photos and X-rays of the inside of your mouth, then sits down and discusses each treatment's pros, cons, and priorities. Smile, take X-rays, and then briefly discuss which is the priority. Again, time pressures. With injections, the new dentist mildly numbs your mouth before injecting you, whereas Smile injects you quickly and with little consideration. They take time when drilling to ensure you aren’t in pain, but for Smile, it’s somewhat of a mild annoyance if you’re in pain, as that adds time for another injection, plus time for it to take effect. When building up the filling, I could sense the new dentist's care and dedication. With Smile, by this time of the appointment, I’d say seven times out of ten, the appointment is beginning to overrun, so the whole job is now being rushed. Smile’s dentist left gaps between my teeth which caused food to get trapped between them, increasing the chance of decay. It wasn’t until I met the new dentist that I learnt this is shoddy dentistry and not a given. Sometimes, when I complained, they would ‘fix’ the problem by putting in a small amount of filling between the teeth so food wouldn’t get trapped. It also means you can’t clean properly between the teeth. Another thing the new dentist said was a big no-no. The new dentist ensures the tooth is a great fit when filing it down. Whereas Smile, get it to a point where it's reasonably okay, and say your mouth should adjust. You can keep asking to get it filed more, but remember time pressures; if they must continue, it would now be a super rushed job. There’s no polishing with Smile. I didn’t know polishing was a thing until I got it done. The new dentist's office felt welcoming and friendly, whereas, at Smile, I often felt there were issues between the staff and could pick up potential grievances. Over the eight years, I lost count of how many different support staff I saw, so I would guess a high turnover of staff. However, perhaps the biggest problem with Smile is the lack of advice for long-term dental care, despite my paying them up to £5k a year. They are, after all, making money the more you visit. A lot of my dental knowledge comes from Google, and now I have quickly picked up a bunch more with my short time at my new dentist, who freely offers a lot of advice and seems more knowledgeable. I will never know how much money I have overspent over eight years with below-average dentistry at Smile Kensington, as I don’t know what my dental health would be otherwise. But I feel Smile is a company squeezed hard for profits at the top. I don’t necessarily hold it against the dentists; it’s more the people up top that you’ll never see.

Negative experience: Rubbish dentist. There always late

Fantastic experience: Helpful and professional

Fantastic experience: Just had a filling and teeth cleaned. Dr Zara is so efficient and always kind and helpful.

Negative experience: I am disappointed to report that my experience at this clinic did not meet my expectations. After receiving treatment for a tooth, I've continued to experience severe pain over the past three months. Unfortunately, this leads me to question the effectiveness of the care provided. Due to these ongoing issues, I find myself compelled to seek emergency treatment at another clinic to resolve the complications. I believe the service could significantly benefit from improvements in both the quality of care and the expertise offered. Consequently, I cannot recommend this clinic based on my personal experience.

Fantastic experience: I'm giving Smile Dentist 11 out of 10.... ZARA, MARINA AND THE REST OF HER TEAM HAS DON ME PROUD IN MY APPEARANCE, I HAVE LUNG CANCER SO ZARA HAD TO REMOVE 3 OF MY FRONT TEETH WHEREAS A COUPLE OF highly skilled Japanese Surgeon's had to go down MY throat to find the CANCER as every Scan I had, like PET SCAN, CAT SCAN CT SCAN COULDN'T FIND IT WHEREAS THE Japanese Surgeon's found it, ZARA and her team have given me Love and confidence and care, another Dentist might not have bothered because of my LUNG cancer, I'm so proud of them for the care that they have given me. They have given me my quality of life back and l Love them for it, THANK YOU SO MUCH FROM THE BOTTOM OF MY HEART. I DON'T KNOW WHAT ALL THESE ONE STAR'S ARE COMING FROM BUT IN MY EXPERIENCE WITH ZARA and her team, these other patients are in my view are completely wrong I'm looking forward to working with ZARA hopefully for many more years Kind Regards Seàn McGuigan MBE

Fantastic experience: Great service great staff caring understanding and kind. Couldn’t recommended them more

Fantastic experience: The dentist was WONDERFUL.

Negative experience: My lovely dentist, Nellia (who I had been going to for years) and Petra, her nurse, just disappeared from the practice. Add to that, the place changed it's name from Perfect Smile to Smile Kensington. When I tried to find out what happened to them, I was quickly shut down. This dentist is not fit to shine Nellia's shoes by the way. I had the same experience as a previous reviewer, a filling with no anaesthetic offered. A side of one tooth that had a lovely smooth surface, now has a rough, jagged edge and pain in that tooth that I never had before. No explanation was offered as to why I needed a filling in the first place. I am a nervous patient and no effort was made to establish if I was or wasn't. If I needed time, for her (the owner/dentist) to stop during treatments and raise my hand etc, none of that was gone through with me. I wasn't seen as a person, a patient, just a mouth that generates £. NB, In reply they say they are happy to hear concerns about treatment, but that hasn't been my experience. I asked why I had to fill in the NHS registration forms again, when I had already filled in the same forms prior, at the last six month check. I couldn't get a straight answer. Also asked why I had to have another X ray, when I had one at the last check up, six months ago. Again, no straight answer, just waffle. Maybe my teeth shifted in the 6 months.... :-)

Fantastic experience: From my perspective as a patient, the clinic is impeccable. At the reception I’ve been welcomed with a smile, the atmosphere is warm and friendly. D-r Zahraa has been my dentist for years. She is extremely knowledgeable and there’s no doubt about her professionalism, but most importantly, what I get is not only medical care but a sincere human benevolence. Someone cares about your well-being- that is invaluable.

Negative experience: Receptionist had an attitude from the start of the call claiming all sorts of bizarre made up rules about NHS treatment. When the receptionist found out the patient was elderly suddenly "No NHS treatment" and it must be private. Ageist, and frankly likely racist too.

Positive experience: Trustworthy, treated by Dr Zara, supported by her assistant & greeted by reception. Great team.

Fantastic experience: Really good level of service from the team at Smile Kensington. Would heartily recommend them. John Steeds

Fantastic experience: Amazing friendly environment. One of the best dentist clean and professional I highly recommend

Fantastic experience: Everyone is lovely

Negative experience: Absolute disgrace the behaviour of staff and to even get information. Refuse to give accurate information and re register patients as NHS, however the manager is very happy to see you as a private patient. I think same rule should apply, not to mention as member of a professional body she has no patients, no professionalism and gets very aggressive and rude with customers when questioned. Very very unprofessional and I have been advise to ovoid this place before sue to the same reason lack of professionalism.

Fantastic experience: Very helpful. Excellent patient care. Every time I attend my appointments I know that I will be treated with kindness. Dr Zara is always generous and does her job perfectly. I really appreciate the positive environment in Smile Kensington.

Fantastic experience: Quick, easy and efficient service. Thank you.

Fantastic experience: I am very impressed with Smile Kensington. Dr Zara was very efficient knowledgeable and compassionate. I recommend her fully without any reservations. In fact I have registered both my daughter and granddaughter with her.

Negative experience: I had two treatments with Dr Zara about 6 months ago and felt the need to come here and leave a review which shows how poor treatment can leave an impression. 1. No anaesthetic offered and started drilling into my tooth - very aggressive drilling, puts a lot of force on the tooth which has left the nerve agitated even now. 2. for the price you pay with private there is no difference in customer service, might as well gone with the NHS - didn't ask how I was during the treatment, lack of customer service. 3. I have never seen a dentist try and cram in as much as they can into 1 hour of treatment to make sure you don't have to come back and use more time, even if she knows her stuff, there is a serious lack of care on the overall experience and quality of the job. Its a shame because Nelia and Petra were amazing. Looking for a new practice now.

Fantastic experience: Thanks to Dr Zara the dentist who seen me today for a check-up. Professional service and even managed to squeeze in a hygiene appointment too. Thank you!

Fantastic experience: Dr Zara and the staffs were absolutely brilliant. Very friendly and helpful. Extracted a wisdom tooth in no time. Amazing.

Fantastic experience: dottoressa fantastica molto gentile e cordiale professionale

Fantastic experience: Simply great doctor very helpful and friendly

Fantastic experience: Very good dentist!

Fantastic experience: she slayed that very nice yk idk her name but she did like so cool guys ok slayslayslay 10/10 guys ‍♀️‍♀️‍♀️‍♀️

Fantastic experience: Great experience! The staff is nice and friendly. I went there 5 times and the procedures were quick and efficient

Fantastic experience: Very good dentist, explains everything upfront and very friendly.

Negative experience: I'm outraged at the Service received today. My wife went for a general Clean and the Manager who works as a dentist herself hurt my gum and did a filling without Anesthesia and she is in total pain that has gone down her throat. She must have caught an infection for sure! Terrible service and treatment! We will definitly not return again and I don't suggest it at all. It was done very unproffessionally and they are just after the money and rush things!

Fantastic experience: Very professional and helpful az always. Many thanks Dr. Zara

Fantastic experience: Top quality service. Amazing dentist. Recommended to all I made the right decision when I changed my dentist to Smile Kensington

Fantastic experience: I got a crown fitted in by Zara. She was very professional and very kind.

Negative experience: Losing files, promising to call back and never do. Talk on the phone as if they are slightly annoyed with you if you are trying to discuss a problem. Just not a pleasant experience. Moved to a different clinic.

Fantastic experience: Great service in Smile Kensington! We have one of the best dentists!

Fantastic experience: I was able to get an appointment right away. The staff treated me with the utmost respect and made sure I was comfortable the entire time. My dentist is professional and friendly.

Fantastic experience: It was very good i would recommend it

Fantastic experience: Good and professional service! Thank you guys. I always satisfied to do my dental check ups here.

Fantastic experience: The doctor was excellent and very skill in her work The Doctor is the best dentist i met in my life (67 years )and so delicate in her work She is so clever and honest The filling she did last years

Fantastic experience: Professional doctors, she is very good she will always be my dentist

Fantastic experience: Most accommodating, professional and excellent. Highly recommended.

Fantastic experience: I was very nervous dentist and staff We're very understanding they put me at ease. Treatment went very well. Was seen on time. Treatment room very clean. Very happy with service so I joined dentist. Would recommend

Fantastic experience: Just came home from the dentist and I am so pleased. Had to get fitted for a top denture and due to lockdown obviously I had to wait. This dentist is top class, I had it done over 3 appointments and only a week in between each one. I never had to wait I was always seen at my appointment time. The receptionist was friendly and helpful. The dentist's assistant was kind and made me feel at ease. All in all its the best experience I have had at a dentist and my son is also a patient at this surgery. I was so excited with my new teeth when I left the surgery and I didn't get the chance to express my sincere thanks to the dentist. I really appreciate the sample gift you gave me with denture brush and fixodent plus. PS I can't stop smiling and won't be wearing a mask to hide behind any more.

Fantastic experience: I am very happy that I visited this center for the check-up and treatment of my teeth and I am grateful to all its staff, especially the experienced and kind dentist Mrs. Nilo.Mrs Dalel as a recipient .In my opinion, this is one of the best center’s Dentistry is London.

Fantastic experience: Fantastic practice! Clean super professional and kind! Highly recommend

Fantastic experience: My daughters were well looked after by the dentist. Made sure they were happy and comfortable. Very professional staff

Fantastic experience: Nice people and masters of their craft.Thanks.

Negative experience: Awful when it comes to dentures. GO ELSEWHERE. They’re very unprofessional and rude. They seem very prejudice against NHS patients and patients who are not from their part of the world.

Negative experience: Good dentist. Pretty low standard customer service.

Negative experience: I normally never write reviews however I feel compelled to leave a review after the appalling customer service I received today. I booked into this dentist for a clean and polish followed by a dentist check up. The clean was a really poor service, I was soaked with water and my teeth were not cleaned, it was unprofessional and really poorly executed. I had to walk out of the room as the receptionist came in and started to talking to the hygienist as I stood up from the chair. The whole service was 10 mins. I did not want to go to the dentist following this experience. I was told it would be 85 pounds for the clean and the receptionist could not provide me with a pricelist as she said they were being updated. There was another customer in the receptionist during this time was also very frustrated with his service. The receptionist said I would have to wait for the dentist as there was nothing she could do, I had to wait 20 mins for the dentist to meet me and hear my issue. I then got called by the dental nurse to my second appointment and I had to tell her that I was not going in , the dental nurse, the dentist and receptionist all went into the room and I could hear them giving out. A few minutes later the dentist came out, there was no apology and she only said that she could finish the job which i felt was not acceptable as a service. I had already made my mind up that I would not use this dentist moving forward. I wanted to leave and I didn't think it was justified to have to pay 85 pounds. The dentist was rude and unapologetic , this conversation happened in the reception and they didn't care who overheard. The dentist said 'give her a 50% reduction' and then walked off. The clean and polish was of a very poor standard however I am appalled by the customer service in this dental practice

Negative experience: The reception are is small, Smelly and dirty. Not covid safe and nobody wore masks. The dentist didn’t want to see me because I was 5mins late. Service is unprofessional and I DO NOT recommend this to anyone.

Fantastic experience: Always so professional and extremely friendly.

Fantastic experience: Great dental practice - knowledgeable and professional team.

Fantastic experience: Emergency Appointment booked at very short notice & extremely satisfied with the quick, efficient treatment by Dr Tim.