Dovedale Dental Practice
Information about Dovedale Dental Practice
WV4 6RA, Wolverhampton
Opening hours
- sunday: (closed)
- monday: 8h-12h, 13h-16:30
- tuesday: 8h-12h, 13h-16:30
- wednesday: 8h-12h, 13h-16:30
- thursday: 8h-12h, 13h-16:30
- friday: 8h-12h
- saturday: (closed)
Welcome to our family dental practice. Established for over 20 years. Providing treatment such as fillings, root canal treatment, Invisalign, braces and teeth whitening
Our comment from Best Dentists about Dovedale Dental Practice:
Dovedale Dental Practice is renowned for its exceptional patient care and friendly atmosphere. Customers consistently praise the polite and welcoming reception staff, creating a comforting environment from the moment you arrive. The practice's cleanliness and inviting atmosphere contribute to a relaxing experience, particularly for children, who feel at ease during their visits. Many parents commend the dentists' skillful and gentle approach, which helps alleviate any anxiety their children may have about dental treatments.
The expertise of the dental team is frequently highlighted, with many patients expressing gratitude for the thorough explanations given during treatments. Emergency appointments are handled efficiently, with an admirable commitment to patient care and timely service. Dovedale Dental Practice has garnered numerous recommendations, especially for families seeking quality dental services.
Key aspects of Dovedale Dental Practice include:
- Welcoming and friendly staff: Multiple reviews emphasize the warmth and helpfulness of the receptionists and dental team.
- Exceptional care: Patients appreciate the thoughtful and compassionate approach of the practitioners, particularly for those who may feel nervous about dental visits.
- Clean and inviting environment: The practice maintains high standards of hygiene, contributing to a pleasant dental experience.
- Efficient emergency service: The staff acts swiftly to accommodate urgent dental needs, showcasing their commitment to patient wellbeing.
Overall, Dovedale Dental Practice continues to be a trusted choice for many, consistently providing excellent care and a supportive environment for all patients.
Services and Treatments
Dovedale Dental Practice: Reviews
Fantastic experience: The receptionists were polite and welcoming. Surgery very clean and inviting. Relaxing atmosphere. The dentist was brilliant with my child. Made her feel comfortable and very relaxed before her procedure.also asking if she was ok throughout.excelent service and very professional dentists. Thanks guys.
Fantastic experience: First appointment at our new dentist! Staff friendly and helpful at the desk, nice waiting room. Dentist Raj and his assistant were amazing with my 6 year old! Made to feel very welcome and relaxed... To leave with 3 kids looking forward to their next appointments is definitely a good sign!
Thank you for your kind review Claire, we are very pleased to hear both yourself and your children had a very positive experience, we look forward to seeing you at your next visit.
Kind Regards
Dovedale Dental Practice
Fantastic experience: I was rushed in as an emergency so polite and got me straight in told me all my options Really took time and care of me great dentist Thanks again
Thank you for your kind review Simon, we are very pleased to hear you were happy with our service.
Kind Regards
Dovedale Dental Practice
Fantastic experience: Called to make an emergency appointment due to severe toothache for the last 4 days and was seen on the same morning. Very helpful, professional and polite staff when making the appointment. Excellent service from Mani Reehal who prescribed antibiotics and explained cause of toothache. If I lived locally I would not hesitate to use this practice on a permanent basis. Highly recommend and thank you!
Thank you for your kind review Anita. We are very happy to hear you were please with the service you have received.
Kind Regards
Dovedale Dental Practice
Fantastic experience: I recommend Dovedale Dental to anyone who wants a superior dental service. Fantastic work by Mr.Manvir Reehal and his assistant who put my heart and mind at ease during the dental procedure. Kudos to reception for being attentive, welcoming and also sensitive to my needs even after leaving the dental chair. May the Lord continue to bless and keep you all.
Thank you so much for your kind words Beverley. We are pleased to hear you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
Fantastic experience: Always friendly and efficient and treatment is explained well. Reception staff very helpful too.
Thank you Richard. We're glad you have had a great experience with us.
Fantastic experience: Very thorough and professional. Lived around the area for 10 years and regret not moving to this practice sooner. Everyone was very helpful and friendly.
Thank you for your kind words Kylie. We appreciate your support.
Fantastic experience: Staff are great. Rang up for an emergency appointment and got seen the same day. The treatment was great
Thank you! Always great to hear this Gary.
Fantastic experience: From receptionist to dentist, everyone is lovely/ friendly! The dentist managed to remove my complicated tooth. They all deserve a 5 star!
Thank you so much Elaine. Glad you had a great experience.
Fantastic experience: Had composite bonding done by another dentist in London just over 5 years ago. Unfortunately one of my teeth chipped quite bad the other day. Went in to see if I could have it repaired and dovedale dentists managed to fit me in the next day to have it fixed. My dentist Saadia went above and beyond to make sure my composite matched with the previous work and even allowed me to bring my son along with me who was only 3 as I struggled for childcare. Couldn’t recommend Saadia enough. Herself and Karen had so much patience with us and her work is fantastic. You can’t even tell I had a chip in the first place!! Thank you Saadia and Karen.
Thank you so much Leanne. We are glad you had a great experience and truly appreciate the support.
Fantastic experience: What can I say no one likes the dentist but iv got to say my dentist makes u so welcome and sean calms me right down and is so gentle with me don't really feel any pain at all a big shout out for Karen who works with Sean also keeps me calm but girls on reception are very pleasant as well I would recommend this dentist to anyone absolutely great try there best to get u in if your r having trouble or pain thank u so much
Thank you for your kind review Suzan.
Fantastic experience: I found the whole appointment extremely easy and professional. I was told exactly what would happen and what to expect. I would definitely recommend Dovedale dental practice.
Thank you for your kind review.
Fantastic experience: Excellent care from staff as I'm very nervous of Dentists
Thank you for your kind review Alan.
Fantastic experience: I had a check up at the practice, my appointment was on schedule and staff are professional.
Thank you for your kind review Sharon.
Fantastic experience: The staff at Dovedale are exceptional! Very professional and knowledgeable. Mayar and Laurna gave me a great service.
Thank you for your kind review Fleur.
Fantastic experience: Friendly and professional staff. Very informative and helpful regarding the care of my teeth. Excellent service provided
Thank you for your kind review.
Fantastic experience: Excellent experience both times! I went in Nov 24 with a really bad tooth, it was treated with a pulpotomy and the tooth has been fine since, he was very professional and it felt like he was exceptionally skilled. Today was my second visit and again dealt with very swiftly and professionally, reception staff was also very friendly and welcoming going the extra mile to get me booked in quick. Thank You
Thank you for your kind review Bal.
Fantastic experience: Lovely experience saw Saddia today first time lovely bubbly young woman explained everything I needed to know about what treatments I could choose, very happy.
Thank you for your kind review Patricia, We are very please to hear you were happy with the service received.
Fantastic experience: Today's visit was relaxed and professional as always. the staff are very friendly and appreciate a nervous patient. the advice and treatment are probably the best I have received from any dentist, which has lead to improved teeth and hygiene.
Thank you for choosing Dovedale Dental Practice for your dental care Iain. Thank you kindly for your positive feedback. . We always try and make every visit to the dentist as pleasant as possible. We look forward to seeing you at your next visit. Best wishes
Fantastic experience: Staff were most happy to help me get an appointment when my tooth broke n my own dentist couldnt get me in!! I was treated with care n understanding by all Thank you
Thank you Susan, you are most welcome.
Fantastic experience: Brilliant best service great results
Thankyou Tom, We are very pleased to hear you are happy with your treatment results.
Fantastic experience: I have only been a patient at Dovedale Dental Practice for 6 months, but within that time of getting treatment, including a new denture , I have found that the care and detail given to me, as been outstanding in my opinion and would highly recommend Dovedale Dental Practice to anyone seeking help with any dental problems. I am very happy . Thank you to all the team .
Thank you Stephen.
Fantastic experience: From the moment of my arrival at DDP reception, I was greeted by the friendly team. My treatment was performed in the capable hands of Sean Lowe, who as always, does a great job. A calming atmosphere was experienced throughout my visit, and I would recommend D.D.P to anybody
Fantastic experience: My appointment this morning was a pleasant experience. My treatment was explained in full detail. All staff were polite and treated me with respect. I would recommend this practice. I have always found Sean and Mani to be very professional.
Thank you for choosing Dovedale Dental Practice for your dental care Barbara. Thank you kindly for your positive feedback. We look forward to seeing you at your next visit. Best wishes
#everysmilematters
☎️ 01902 674172
Dovedale Dental Practice, 90 Dovedale Road, Wolverhampton, WV4 6RA
[email protected]
www.dovedaledentalpractice.co.uk
#dentistwolverhampton #dentist #enlightenwhitening #smile #dental #teeth #teethwhitening #cosmeticbonding #hollywoodsmile #dovedaledentalpractice #smilegoals #love #smilemakeover #invisalign #cosmeticdentist #bonding #veneers #wolverhampton #wolves #happy #braces #teethwhitening #invisablebraces #dentalimplants #orthodontist #composite #hygienist #endodontist #whitening
Fantastic experience: Very good experience as my appointment was urgent and staff were excellent
Fantastic experience: Put me at ease as I get very anxious, focus on customer comfort
Fantastic experience: Very quick to see me upon arrival and thorough dental care. It barely took 5 minutes for my entire appointment! Supportive and friendly medical and receptionist staff.
Thank you Rachel, we always try our best.
Fantastic experience: 5 Stars – Outstanding Care from Mani at Dovedale Dental Practice I cannot speak highly enough of the exceptional service and treatment I consistently receive from Mani at Dovedale Dental Practice. Even after moving a considerable distance away, I continue to return here for all my dental care and for good reason. Mani is, without a doubt, the most capable and knowledgeable dental practitioner I’ve ever encountered. His professionalism, attention to detail, and calm, reassuring manner make every visit a positive experience. He takes the time to explain treatments clearly and genuinely cares about the long-term health and comfort of his patients. The entire team at Dovedale Dental Practice is friendly, welcoming, and efficient, making each appointment seamless from start to finish. It’s rare to find a practice that combines such a high level of expertise with such genuine compassion. Distance is no barrier when you’ve found a dentist and practice this outstanding. I wouldn’t trust my dental care to anyone else.
Fantastic experience: Highly recommend Dovedale Dental Practice! Especially for families and children. Me and my family have been a patients at Dovedale for over 20 years. My daughters are aged 3&6 and have been patients since their first teeth. All staff are friendly, helpful and make us feel so welcome every time. We’ve recently had a change of dentist to Mr Mhd Mayar Dia. We had our first appointment with him last week and he is so lovely! He was amazing with my daughters and built an instant rapport with them both. The appointment was initially for my daughters however after speaking to Nancy on reception and requesting an emergency appointment for a broken tooth, she quickly squeezed me into the appointment with my daughters. I was then promptly booked back in a few days later to repair the tooth. Mr Mhd Mayar Dia and his dental assistant went above and beyond to ensure I was comfortable and pain free during the treatment. Thank you for getting this sorted for me so quickly and for always looking after us!
Thank you for your lovely review.
Fantastic experience: We have been visiting Dovedale Dental practice for over 30 years and we can’t fault them! Sean is an amazing dentist and always very reassuring and provides excellent advice. The receptionists especially Nancy have always been fabulous too, thank you!
Fantastic experience: Have been seeing Sean since I was a kid always a pleasure such a nice bloke my daughter had to see maya last week he was very friendly and nice
Fantastic experience: I can't fault the treatment I receive. Sean always provides a full explanation of what treatment he will be carrying out. Will be sad when he retires and hope to receive the same experience with his replacement. Thank you
Fantastic experience: My experience was excellent I got to the clinic without booking first due to a dental emergency but they still took out time to attend to me nicely and assisted with a tooth extraction. I don’t know the doctors name but he was great and the nurses and assistants were excellent too Thank you to this team of professionals
Fantastic experience: As always, what was going to be done was fully explained to me and the reasons behind the treatment given. In this particular instance, both the fillings needing attention were originally done less than one year ago. Both were awkward fillings so I was not surprised when I had a problem. Due to the time scale there was no charge on this occasion which can’t be bad! I have been treated by Mr Young for over twenty years now. He has always looked after my best interests in terms of clinical outcome but also often effect on my finances. During this time he has never hurt me, undertaken unnecessary treatment or given me any cause for concern. He is a consummate professional and I trust him completely with my dental care. I would wholeheartedly recommend him to any prospective future clients.
Thankyou for your kind and positive feedback Simon. We look forward to seeing you at your next visit. Best wishes
Fantastic experience: Excellent service as always, Sean is a top man. Girls always helpful
Fantastic experience: An excellent service yet again from Shaun and the team.
Fantastic experience: I have been going to this Dentist practice for several years. All staff are very friendly and knowledgeable and put you at ease. You are in excellent hands with very professional people. Thankyou
Fantastic experience: Brilliant dentist very clean amazingstaff couldn't ask for more.
Fantastic experience: I'm over the moon with the dental care I get, All staff are welcoming & lovely especially Conner who does my teeth is Brilliant,I wished I came here years ago as I have a phobia of Dentists,I can't praise them enough!
Fantastic experience: 1st time ive been took my dad who was in a wheelchair staff were very helpful and considerate well done dovedale
Fantastic experience: Fantastic dental practice, all staff are lovely and welcoming
Thank you for your kind review Emma.
Fantastic experience: From the reception staff, to the clinical team the whole practice is first class!! Super friendly, efficient & they all make you feel at ease if your feel a little anxious. Thank you for being so kind Highly recommended !!
Fantastic experience: I had a great experience with Dr. Mohamad. He was very professional, gentle, and took the time to explain each step of the treatment clearly. His calm demeanor made the whole process much more comfortable. The clinic was clean and well-equipped, and the staff were friendly and supportive. Highly recommended for anyone looking for quality dental care.
Fantastic experience: Had to have a molar extracted after an abscess. Mani was a true professional with a calming demeanour and kept me informed of my treatment options and cost. A nice, friendly guy and a great dentist.
Fantastic experience: After bad experiences as a child I was left with a fear of dentists and overcrowded teeth that I hated. After breaking a tooth an equally nervy friend recommended Dovedale. I got a cancellation appointment and the broken tooth was dealt with in a jiffy. More importantly Manny raised the issue of the overcrowding. After a few tears (me) and with an unusual understanding of my horror of having teeth removed (Manny) we embarked on a journey with braces that has resulted in a smile that I am happy to show off. Other dentists have always insisted teeth would have to be removed but I can’t recommend Manny enough for having the empathy and patience to get me where I am now. I’m not exaggerating to see it’s been life changing.
Fantastic experience: Lovely friendly practice would definitely recommend
Thank you for your kind review Yvonne.
Fantastic experience: I have been going to Dovedale Dental Practice for over 20 years and have always received the highest quality treatment and would highly recommend.
Fantastic experience: Lovely dentist Shaun is an excellent dentist and all the staff are very friendly.
Fantastic experience: As always i received fantastic attention and guidance to support my dental needs. So happy to have such a brilliant dental practice convenient to me. The processing and confidence given to me during my visit is superb. Thanks to you all.
Fantastic experience: Visited for check-up late April and as usual the staff were welcoming and polite, the treatment was first class and the overall experience was more enjoyable than daunting which other dentists can be.
Thank you Peter
Fantastic experience: I've been coming to Dovedale Dental Practice for nearly 30 years and I would recommend it to anyone. They have really modern and clean facilities, as well as friendly and knowledgeable staff. They provide great dental care you need and whilst they offer a range of great cosmetic services too, they don't try to pressure you into anything.
Thank you for choosing Dovedale Dental Practice for your dental care Sami. Thank you kindly for your positive feedback. We look forward to seeing you at your next visit. Best wishes
#everysmilematters
☎️ 01902 674172
Dovedale Dental Practice, 90 Dovedale Road, Wolverhampton, WV4 6RA
[email protected]
www.dovedaledentalpractice.co.uk
#dentistwolverhampton #dentist #enlightenwhitening #smile #dental #teeth #teethwhitening #cosmeticbonding #hollywoodsmile #dovedaledentalpractice #smilegoals #love #smilemakeover #invisalign #cosmeticdentist #bonding #veneers #wolverhampton #wolves #happy #braces #teethwhitening #invisablebraces #dentalimplants #orthodontist #composite #hygienist #endodontist #boutiquewhitening
Fantastic experience: Saadia the dentist is very competent very professional and very good at her job. Ana was a great professional nurse made me feel at ease thank you.
Fantastic experience: Excellent service, Saadia & Katie were very professional and polite, made sure I was comfortable and in no pain, would highly recommend this dentistry.
Fantastic experience: I was very happy with the treatment suggested and the way it was carried out.
Fantastic experience: Great dental practice. In all the years I’ve been coming here the staff and dentists have been friendly and given great customer service.
Positive experience: Friendly and very welcoming staff. Always happy to help I would recommend to anyone.
Thank you for your kind review.
Fantastic experience: I've been going to Dovedale Dental Practice for over 30 years, I've always been treated well by all the staff. I don't intend going anywhere else!
Thank you for your kind review, we are always happy to help.
Fantastic experience: Found Dovedale Dental practice after my last dentist kept canceling my appointments ♂️ I can honestly say Sean and the the team are brilliant. Very friendly and Professional.
Fantastic experience: Quick and efficient service. As Manni is going private would like to know who is taking on nhs patients
Thank you for your review please telephone the practice and we will explain everything to you
Negative experience: I have been with Dovedale Dental Practice for over 20 years and always seen the same Dentist until a few years ago which was fine I seen another Dentist at this practice. But then a few weeks ago I went for a check up and saw another Dentist I was told that I needed a filling and scale and polish and was given a choice of two filling prices which I said I would have the cheapest because it was only a chip in my tooth. On the day of my visit to have the filling the dentist went ahead with my treatment. I was amazed how long the treatment took I was very uncomfortable with the whole procedure. Then when it came to payment I was shocked at the price I thought I was having the cheapest. The Dentist had taken out the filling that was already in that was fine and was not causing me any problems. When I came home I did not feel very well after the treatment. I have never been bothered by going to the Dentist in my life but this last visit is unsettling.
Thank you for taking the time to share your experience. We truly value your loyalty over the past 20 years and are sorry to hear that your recent visit did not meet your expectations.
Our priority is always to provide high-quality care and ensure our patients are comfortable throughout their treatment. We regret that you found the procedure longer and more uncomfortable than expected. Regarding the treatment plan and costs, we aim to communicate all options clearly, and we apologize if there was any misunderstanding.
We would really like the opportunity to discuss this further and address any concerns you have. Please feel free to contact the practice directly, and we will do our best to resolve this for you.
Your feedback is invaluable in helping us improve our services, and we hope to restore your confidence in our care.
Fantastic experience: Joined the practice today. Great staff and great service.
Fantastic experience: Very professional and polite, as always. I appreciate the availability for my emergency booking.
Fantastic experience: We have been patients of Dovedale Dental practice for too many years to remember. Our entire family including grandchildren also are patients and as we are looking at 25plus years we have never received anything but the most thoughtful,polite,considerate,friendly greeting anyone could wish for. To say we look forward to our visits says it all! There is only one proviso…you can’t ever retire Sean and Nancy you can’t change your job either! Having said that we know your team will carry on in your footsteps. Thank you Dovedale Dental….don’t change a thing! Regards Mike and Sandra Parker.
Fantastic experience: Excellent service as always, friendly and professional, won't go anywhere else.
Fantastic experience: Everyone at the practice is so knowledgeable and friendly! The receptionist are great, friendly and very organised! I was really impressed by the customer care from the dental hygienist and her dental nurse, top notch and also very friendly. Manny was also great, when I met him. Really happy with the service
Thank you for your kind review Aaron, we are always happy to help.
Fantastic experience: Always happy with service from all the staff very friendly surgery.
Hi Amanda, thank you for your kind review.
Fantastic experience: I have been attending Dovedale dental Practice for many years now, and have always received excellent treatment. Today I saw Mani for the first time and was impressed with his kindness and top quality treatment. His nurse Katie was excellent, making me feel at ease and working very efficiently, Nancy on reception was kind and helpful and booked me another appointment and was kind enough to write the details down for me. Finally in these COVID times the surgery was immaculate and was cleaned straight away. Overall I was very impressed . Thank you everybody.
Thank you for your kind review.
Fantastic experience: Amazing staff throughout the surgery, very helpful and considerate, would highly recommend to anyone
Thank you Kulvir for your kind review. Always happy to help.
Fantastic experience: Very pleasant staff. Dentist was lovely.Just had a return visit. Still very happy with the service and the courteous way I'm treated.
Thank you Lynn.
Fantastic experience: The service was excellent, very satisfied as the issue was resolved immediately and dentist was very professional.
Thank you for your review, we are always happy to help.
Fantastic experience: I cannot recommend this place enough!! I was an emergency patient this evening. Being 20 weeks pregnant and in severe pain for days on end and not being able to get an appointment for my own dentist I happened to stumble upon these lovely people. I rung at 6pm and was seen at 8pm. Tooth extraction completed and finally out of pain. When I say from the first initial contact, to treatment you are nothing short of amazing. I cannot thank you enough for being so kind and understanding and making the whole thing a much better experience. I will be recommending to anyone and everyone who will listen. And to anyone reading this just know every word I mean!! Amazing!!!
Thank you for your kind review, we are happy to hear you are now pain free.
Fantastic experience: Best most caring dentist I’ve ever been to , was able to get an appointment within 6 hrs arrived an so welcoming a caring couldn’t recommend this dentist enough !!
Thank you for your kind review Chris.
Fantastic experience: I have been using Dovedale Dental practice for at least 20 years and have always been very happy with the treatment I have received here. Sean and all the other members of staff are always friendly and very professional. An excellent practice.
Thank you for your kind review Carolyn. We are always happy to help.
Fantastic experience: Since I made a first appointment with Dovedale Dental Practice a few years back, I have been very satisfied with the practice. From making an appointment 6 months in advance to the actual sitting in the dental chair, I have had no complaint. I thank the whole team, from Reception to Dentist and assistant for their professional and kind approach to the patient that I am.
Thank you for your kind words Chantal.
Fantastic experience: Visited Dovedale Dentist today and seen hygienist Katie she was lovely and never felt any sensitivity while she was cleaning teeth recommend Katie
Thank you for your kind review Dawn.
Fantastic experience: Dovedale dentist is the best they talk you through what's happening and very reassuring and they tell you what happens at next appointment it's really nice
Thank you for your kind review Tina. Happy to help you.
Fantastic experience: Been with thses dental practice for many years. Can't fault them. Absolutely brilliant. Sean & all the other workers are amazing and always happy to help
Thank you for your kind review.
Fantastic experience: I have been coming to the practice since it opened & have always found everyone pleasant, helpful & professional. As a very nervous patient it is particularly difficult for me but I trust Sean implicitly & know any treatment is done with the utmost care & patience. My husband is a patient too & we certainly are both very happy with our treatment. Thank you.
Wow! Thank you for choosing Dovedale Dental Practice for your dental care Tim. COVID has made it a challenging year. Sean has many years of experience behind him and is able to help and guide patients from the moment they step into the surgery. Our ethos is to treat your teeth as we would our own. Thank you kindly for your positive feedback. We look forward to seeing you at your next visit. Best wishes
Fantastic experience: 5 Stars for this fantastic Dentist and his dental nurse. In desperate need my husband needed a dentist, after having weeks of pain. At 19:10 on a Sunday evening we contacted the practice to see if it was correct that they were open, we were given an appointment for 19:50 with consideration of our travelling. On arrival, we were greeted by both the dental nurse and the dentist. The dentist listened to the issue, offered an initial exam of the area causing the pain and X-ray to directly treat the problem. The X-rays were thoroughly explained and you could clearly see the problem. The tooth was removed and advice given for after care. I can only praise the service he received, and was most definitely worth the journey, my husband has left feeling relieved that his issue has been resolved. Thank you again.
Thankyou for your kind review Laura, we are happy to hear you both had a positive experience.
Fantastic experience: I have been a loyal patient of Dovedale Dental Practice for many years, and I cannot praise them enough. Sean and his incredible team—consistently deliver service that is second to none. From routine checkups to emergency treatments, their care and professionalism are outstanding. Recently, I required emergency dental treatment, and the experience was exceptional. The team provided prompt and effective care, ensuring I was comfortable and well-informed throughout. The aftercare was equally remarkable, reflecting their genuine commitment to their patients' dental health. Every visit to Dovedale is met with friendly smiles, a highly professional approach, and efficient, high-quality work. I wholeheartedly recommend them as the best dental practice I have ever used. If you're looking for outstanding dental care, look no further—Sean and his team are simply fantastic!
Thank you for choosing Dovedale Dental Practice for your dental care Jon. Covid and a flood has slowed us down a little but we are bouncing back better than ever. Thank you for putting your faith in us. Thank you kindly for your positive feedback. We look forward to seeing you at your next visit. Best wishes
Fantastic experience: went for a check up and Katie was lovely! She was patient and talked me through everything she was checking for and what she recommended! She took her time and was very thorough. I ended up having a filling, that I wasn’t initally expecting and Katie and assistance both kept me calm throughout the process!
Fantastic experience: Although I live right on the other side of Wolverhampton, this dental practice is well worth travelling the extra few miles for. treatment. There's a marked difference from other dentists I have visited in every aspect of the service provided by Dovedale. They are prompt, thorough, can't do enough to help put people at ease and are very, very welcoming. A special mention to dentist Sean Lowe, who is down-to-earth and completely professional, and Katie on reception for friendly, engaging coversation while you wait (which is never long). But all the staff here can be proud of the impeccable service they provide. It is greatly appreciated - thank you. Can't recommend Dovedale Dental Practice highly enough.
Fantastic experience: Lovely dentist, clean & friendly! Saw 2 lovely girls both names Katie today looked after me well as I’m a little anxious of dentists, thank you xxx
Negative experience: I agree with two of the ladies on here.i never had an xray done, which was stated that i would have and the prescription wasn't for the correct amount of days and had to see the Dr after i paid for consultation. You proved your insolence, showed your ignorance towards a reviewer called Annie, ever heard of aliases. If you performed the service that you said you were offering that day and less arrogance from the ones seeing me, their wouldn't be any discombobulation either way. Regards
Dear Mrs. K,
We appreciate all feedback, but we will not be going into detail regarding this review as it appeared almost immediately after our response to Annie, using similar language. Given that we have no record of a patient under the name Mrs. K, we believe this to be the same individual. We apologise if it is not.
To clarify, not all dental emergencies require an X-ray. In general practice, we follow the principle of (ALARP) keeping radiation exposure as low as reasonably possible, meaning we do not take X-rays unnecessarily. Regarding antibiotics, a five-day course is the standard maximum a dental practice can prescribe. Every single patient is advised to contact us should they experience any further issues, and this remains the case.
Even now, if there is a problem, we strongly encourage you to reach out to us directly. We are always available via phone and even email—there is simply no need for aliases, as we have nothing to hide. Our priority (and as you can see from countless reviews) is to help, and we emphasize time and again that all you need to do is contact us.
If you are still experiencing issues, we are more than happy to assist—just pick up the phone. However, if you choose not to, we sincerely wish you all the best.
Best regards,
Fantastic experience: The staff team are friendly and accommodating, they will always do their best to fit you in for an appointment even at short notice.
Fantastic experience: Fantastic experience explained everything very well, very happy with the treatment, 100% recommend
Negative experience: I would rate it with 0 stars if I could. Initially, the dentist did not even perform the X-ray that I had paid for; instead, he merely glanced at the tooth that he had been informed was the issue, and when asked to look at another tooth, the dentist simply shrugged and mumbled as if he was discombobulated by the request. The dentist made superfluous comments, and the staff were extremely unwelcoming and equally as insouciant. I'll be taking my money elsewhere. Having good reviews does not guarantee that the service will be the same. The experience I had at the practice was asinine and obnoxious.
Dear Reviewer,
We regret to hear about your dissatisfaction with your visit to our practice. However, after thorough review, we have no record of a recent patient under the name "Annie," which makes it difficult to directly address your concerns. We can only assume that your attendance was for a one-off emergency appointment.
Emergency appointments are specifically designed to address acute dental issues, providing swift relief to those in need, particularly individuals who have not had regular dental care or do not currently have a registered dentist. It is worth noting that such appointments focus exclusively on the presenting emergency, as is clearly communicated at the time of booking. Comprehensive check-ups and additional treatments are best scheduled separately to ensure thorough attention and care.
We are deeply disheartened by the tenor of your review, especially given the significant efforts our team makes to accommodate emergency cases. Offering care to individuals in urgent need—many of whom have not attended routine dental appointments for years—requires dedication and flexibility. This is particularly true as one of the few practices in the area still accepting new patients, a service many others are unable to provide. Some patients advise that they try calling 20+ practices offering no help at all.
Our team comprises long-standing professionals who have continually demonstrated commitment and empathy, as evidenced by the overwhelmingly positive feedback we receive from patients. To describe their demeanor as "unwelcoming" or "insouciant" starkly contradicts the values we uphold and the reputation we have earned within our community.
It is disconcerting that, despite our efforts to assist you, your review fails to reflect the urgency and care with which we responded to your needs. We believe that healthcare professionals deserve recognition for their dedication, rather than disparagement. We wish you well for the future.
Yours sincerely,
Dovedale Dental Practice
Negative experience: Paid £49 upfront which I was led to believe included an X ray and prescription and emergency treatment. It did not. Dentist was borderline arrogant said he could take the tooth out but chose not to. Had to pay an additional £40 not sure what for and prescription charges. Was very keen for me to join his membership plan. Was hoping for some help and the tooth to be taken out but £100 down and tooth is still hurting Edited to add to your reply. No you shan't address specifics here those are my personal medical information. Am I still in agony - yes did I spend £100 for the privilege yes would I ever return no. The dentist spent more time lecturing me than treating my tooth that's a fact.
Dear Claire,
We hope you are doing well. Thank you for your feedback, and we are genuinely sorry to hear that you are disappointed with the service you received. It’s unfortunate we didn’t have the opportunity to discuss this in person as you were leaving the surgery.
We have reviewed your concerns and would like to address a few points. First, it is never our intention for patients to leave unhappy with the service provided, and this is reflected in the overall feedback we receive. We are committed to delivering the best care for all our patients.
Regarding your appointment, you booked through an external emergency website linked to our practice for a Christmas Eve visit. This service is provided to assist individuals who may not have a regular dentist or cannot access one in an emergency. The fees for this service are clearly stated on the website, and if they were missed at the time of booking, an email outlining the charges would have been sent afterward. Please note, these fees are set externally and not by us.
In terms of your treatment, while we won't go into specifics here, we would like to clarify that there is more to the situation than what has been mentioned. You were provided with a solution during your visit, along with a plan for moving forward.
Regarding the membership plan, we sincerely apologize if the dentist’s suggestion came across as ‘borderline arrogant.’ The intention was simply to offer an option for those who are in need of ongoing dental care, especially during these challenging times when the NHS dental system is under significant pressure. There is no obligation to join; it was merely presented as an alternative to help continue your care at the surgery if you choose.
Once again, we are sorry to hear you are dissatisfied with the service. We wish you all the best in the future.
Kind regards,
Dovedale Dental Practice.
Fantastic experience: On my visits to Dovedale Dental Practice I always find everyone pleasant and helpful and the treatments carried out expertly with a full explanation and advice on continuing care Gerry Oliver
Fantastic experience: I booked an appointment through Emerdency as my usual dentist couldn't get me in. I had broken a tooth. The dentist I saw was wonderful, put me at ease, I hate going to the dentist. I've had a temporary treatment and am going back in January for a crown. I can't praise Dovedale enough and will be going there in future as a private patient. Thanks again, can't wait to get my smile overhauled.
Fantastic experience: Been a patient of Shaun Lowe at Dovedale Ental Prectice for more than 20 years. Great service provision, always prompt with appointment and has vast knowledge and cotinual tips and advice for maintaining good health of teeth
Thank you for your kind review Ray, we are glad that you are happy here
Fantastic experience: I have been a patient here for many years. I find the staff very friendly and efficient and they go above and beyond to help me. I rate them very highly, the surgery is always spotlessly clean and the waiting time is kept to a minimum. I would definitely give the surgery, and staff 10 out of 10.
Fantastic experience: Thank you so much for today, I am thoroughly pleased to have found you guys. Great reception and made to feel very welcome, dental nurse who cared and a fabulous dentist whom I felt confident in his diagnosis and treatment
Fantastic experience: Friendly and helpful consultation as a new patient. Nice surgery, with great communication skills.
Thank you for your review Anne. Glad you had a good experience.
Fantastic experience: I visited dovedale dental practice today - I had been having problems with a filling that i had had done last time that had worn down - Sean checked it and said it had found its natural level & if he added more filling the same thing would happen again. I also said another tooth (where I knew there was a deep pocket) had worn loose & there was a white patch on the gum that looked like an infection- Sean said it was a gumboil and there was an infection- he took an xray and said I'd lost a lot of bone & I may in the near future lose the tooth - he gave me a 5 day course of antibiotics to clear up the infection and said to monitor how it was - I said I had my routine appt booked for January so I'd see him them & thanked him for fitting me in at short notice.
Fantastic experience: I was in great pain and this practice arranged an appointment within hours. Mr Reehal was very reassuring and gentle with me (a terrible coward) and removed 2 teeth quickly and efficiently after a thorough consultation. Excellent service and lovely staff
Thank you Jane, we are happy to hear that you had a positive experience.
Fantastic experience: The dentists are fantastic with my kids. They really make them feel at ease and are really friendly. They also give great encouragement for looking after their teeth.
Thank you for your review Natalie
Fantastic experience: Visited this dentist 18/07/2024 no appointment it was an emergency thought I had lost a filling or broken a tooth. The receptionist was so helpful and arranged an appointment PM. She called me at home and got me a cancellation AM. The dentist did an Xray and advised on a course of treatment if the symptoms persisted. All the staff were polite efficient and professional. Highly recommended.
Fantastic experience: Mr Lowe and his team at Dovedale Dental Practice have been looking after my teeth for a good number of years. Yesterday I attended for an extraction. This was done in a matter of seconds by the supremely capable Mr Lowe and I was back home within ten minutes of my appointment time. So too was my appointment provided to me at short notice due to the severe pain that I was in. I felt such relief after the extraction and I was immediately free of the most horrendous toothache that I have ever experienced. I would thoroughly and most sincerely recommend Dovedale Dental Practice to anyone looking for a dentist who will crack on and get the job done. Thank you so much to all at the practice. I very much appreciate the treatment that I receive here.
Fantastic experience: When you arrive at Dovedale Dental Practice, you are greeted by Nancy who will ask you to sit down, shortly after another receptionist/ dental technician will come and ask you to confirm the details they have for you are correct. Manny or Sean the dental surgeons who look after my teeth then calls your name. For anyone who is not comfortable about going to the dentist I would highly recommend Dovedale Dental Practice I have been going there for years.
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