Heralds Way Dental Clinic

Fantastic experience: Brilliant service as usual, can’t fault the whole team

Fantastic experience: Brilliant dental care as usual, all the staff are very friendly and professional . I have been a patient at this practice for 40 years and when the current owners took over when Mr Yap retired the high level of care just carried on and has improved. I would recommend this practise to anyone.

Fantastic experience: Had a great experience at Heralds Way with Dr. Ifrah and Nurse Holly. The staff were friendly, and the clinic was clean. She explained everything clearly and made me feel comfortable throughout the visit. Highly recommend for anyone looking for quality dental care!

Fantastic experience: Courteous and very helpful. Explained the problem and the best options to resolve my issues.

Fantastic experience: I've been with this practice for over 30 years and they have always offered excellent treatment and service.

Fantastic experience: Excellent as always, friendly, courteous, reassuring and very helpful, my dentist today went out of her way to assist me with something she didn't need to, and it was greatly appreciated.

Fantastic experience: Kind , efficient and caring service. I didn't have to wait long at all and my hygienist was always asking how I was feeling. The receptionist was also very kind and polite.

Fantastic experience: Had my third visit to Heralds Way Dental Clinic today, and as always, a very pleasant experience - the dental team are so lovely and friendly and the practice itself is very clean and modern, I highly recommend

Fantastic experience: I went to see Cara the hygienist today and the results are great . She is sooo gentle I actually don't mind going any more . Last one I had hurt input off going . Thanks Cara you are great

Fantastic experience: Warm, friendly welcome from Jaspreet and her team. All diagnosis and planned procedures very well explained in a calm and reassuring manner. Would thoroughly recommend this practice.

Fantastic experience: Extremely well looked after by all of the staff and yet again outstanding professionalism and care given by Jas...she is a fantastic dentist.

Fantastic experience: Excellent. This was my first appointment with this dentist. I decided to change dentists after 26 years with the previous one which was quite a distance from where I have lived for the last 22 years. This surgery is local to me. Maliha was very thorough and she along with her assistant Mellisa were both very nice people to meet. Thank you for a pleasant experience.

Fantastic experience: Friendly and professional consultation with some valuable guidance. Good explanation of possible treatment

Fantastic experience: As aways the whole team at Heralds way kept me well informed throughout my treatment, worked around my dates and times and gave great friendly service that almost made it a pleasure to go to the dentist :)

Fantastic experience: The team are all lovely, its as pleasant as a trip to the dentist can be.

Fantastic experience: Very positive experience as usual and I'm genuinely terrified of the dentists. It was easy to get an appointment, friendly reception staff, I was seen Very quickly. My dentist (Simmi) is excellent, she really understands nervous patients, hope I die before she retires (I'm 64 and she's quite young, so I'm not suicidal) as I wouldn't go anywhere else.

Fantastic experience: Had a very sensitive tooth and sent a message to the Dentist that evening and was phoned the following morning with an appointment. Service as always is excellent.

Fantastic experience: My first appointment with Cara the hygienist and it was 5 star! A very warm welcome from the reception team and the treatment was a professional and friendly experience and I would wholeheartedly recommend Cara and the practice. Thank you Cara and it was very nice to meet you.

Fantastic experience: Having cracked my front tooth over the weekend, I attended Heralds Way Dental Clinic and was originally seen by Maliha Ali. I was then referred to Dr Saqib Ali, who specialises in cosmetic dentistry and having been given the options to repair my tooth, I was given an appointment for three days later. The repair has been completed today by Saqib Ali assisted by his dental nurse, Esma. The result is fantastic. The service I have received from start to finish has been exceptional with a very professional, friendly and caring approach. Thank you to all the team, I am extremely grateful. GF

Fantastic experience: Lovely dentist.. I’ve been coming here since I was 20.. I’m now 59 .. can’t fault it .. lovely staff .. great dentist

Fantastic experience: Fantastic caring staff. I'm very lucky to find such a good dentist.

Fantastic experience: In and out before my appointment should have started. All the staff show off their beautiful smiles.

Fantastic experience: Used the hygienist again the 3rd time now, absolutely amazing service again. Highly recommended. Cara was amazing as always!

Fantastic experience: Just had my routine check up. And as usual brilliant experience very plesant and kind staff through out the whole dental practice. Highly recommend.

Fantastic experience: This was my first visit. Very impressed with the entire set up. Excellent preparations throughout visit from reception to treatment. Very conscientious planning for the COVID19 situation. Very professional friendly and avoided jargon, I was explained options in detail and felt I had a say in the matter. Not pushy and no unnecessary treatment recommended. Very happy

Fantastic experience: Excellent service today from Herald Way Surgery. Thank you.

Fantastic experience: Very polite and friendly all good

Fantastic experience: Never feel nervous or worried always make me feel relaxed

Fantastic experience: As always, very happy with my appointment today, Simran has a lovely friendly manner, is very thorough and professional and always on time. Thank you.

Fantastic experience: Very thorough and professional service from Jaz and all concerned at Herald’s Way Dental clinic.

Fantastic experience: Thank you for being very patient & understanding. I was extremely apprehensive - I have been very well looked after.

Fantastic experience: Friendly staff that put you at ease if you’re a bit nervous…would definitely recommend

Fantastic experience: I have been a patient of Heralds Way Dental Clinic for many years and have found the team helpful and very professional.

Fantastic experience: Excellent response from receptionist to get an emergency appointment for toothache, was seen within 6 hours. Dentist wasvery Professional, competent and friendly.

Fantastic experience: Nobody loves going to the dentist, but at least here they are very welcoming. They are taking on NHS and private patients, and I am pleased to say, as an NHS patient, that they have done their utmost to help, and even though they have offered extra private care, they have kept to the NHS and have done great work without the very long delay that another dental surgery was offering. Thanks Mr Ahmed who started this, and now Mr Kassam. The entrance is next to the charity shop and opposite the Hays travel shop. If you have difficulty walking up the stairs, then don't worry, as there is a stair lift. Just press the buzzer for assistance, and now there is a new ground floor building! Just follow the alley between the traditional entrance and the travel shop towards the Town Crier, and it will be on your left-hand side.

Fantastic experience: Been attending Heralds Way for nearly 3 years and have always had a great experience. Staff and Dentists are so lovely and friendly and really put my anxious daughter at ease. Highly recommend.

Fantastic experience: Needed an urgent appointment, following a snapped tooth, from eating a popcorn colonel. The practice were accommodating and I was in within 24hrs. Arrived on day and had a full composite filling done. Reasonably priced and all went well. Never had a bad appointment at Heralds Way.

Fantastic experience: Really nice practice. Receptionists helpful and welcoming. Cara the hygienist is so gentle and caring. Have seen two dentists so far. Both thorough, and seem to genuinely value you as a patient. Makes for a very pleasant experience. Would recommend highly.

Fantastic experience: Had my first appointment today at Heralds Way dental clinic and it didn't disappoint. Very friendly staff and extremely professional and informative dentist. Glad to make this my permanent dentist.

Fantastic experience: friendly...informal/relaxing as ever..but always professional in all aspects of treatment

Fantastic experience: Fantastic ,, polite staff great surgeons 5 star Denist,, would recommend,

Fantastic experience: I am a regular patient and I always receive a friendly, positive and polite experience with the lovely receptionists. Tracy in particular has always been smiling and extremely polite. The dentists are very professional with good advice and treatments.

Fantastic experience: Great Dentist very nice staff

Fantastic experience: Needed emergency appointment. Teresa,receptionist was very helpful in fitting me in with Simran,my usual dentist. Antibiotics given after X-ray and as always, Simran explained everything. Excellent treatment.

Fantastic experience: Louise (hygienist) was great as always. Personable, informative and professional.

Fantastic experience: Simran was so lovely and understanding of my concerns. Hadn't been for a while, but was very glad I made the appointment. Treatment could not have been better. Thank you Heralds Way Dental Clinic.

Fantastic experience: A lovely experience, reassurance and advice from Jaspreet today.

Fantastic experience: I was a patient of the previous practice in this building and ended up so traumatised and stressed I didn’t go to the dentist for nearly 20 years. Jaspreet has renewed my confidence in attending the dentist again. Kind and professional. It took a lot to go back in the building but I’m glad I did. Highly recommend this practice and Jaspreet.

Fantastic experience: Just the best dentist..so relaxing. Reception team so friendly too.

Fantastic experience: Lovely service — everyone is super friendly. I can't remember the name of our dentist, but she’s fantastic with all of us, especially our little girls (they're not scared of the dentist anymore!). Cara, the hygienist, is incredibly smooth and gentle — I honestly think I fall asleep during our sessions. Definitely recommend!

Fantastic experience: Excellent service every time at Heralds Way. My dentist Simi takes every care in ensuring my comfort and carrying out work to a high standard. Would recommend this surgery to all.

Fantastic experience: Excellent dental clinic - both my daughter and myself have been coming for many years. Would highly recommend.

Fantastic experience: Reception staff very welcoming and professional, dental appointment on time and dentist very informative and great care with treatment

Fantastic experience: Always on time and very friendly in reception , dentist and hygienist . Highly recommend this dental practice.

Fantastic experience: First time seeing Sai Mehta .Totally charming and very knowledgeable. Explained everything clearly and engaged me in discussions regarding my treatment plan with patience and understanding.

Fantastic experience: Fantastic clinic! I can always get an appointment for myself and my children. Staff are friendly and helpful. My dentist, Simran, is wonderful - so lovely with children. Highly recommend Heralds Way.

Fantastic experience: All good! Efficient and professional service, as usual

Fantastic experience: Fab experience at Heralds Way, our dentist is so kind and considerate to my children and is especially understanding of my autistic son. We never feel rushed and she explains everything.

Fantastic experience: Staff very polite, receptionist always have a warm and welcoming smile, dentist and nurses really good with nervous patients they are very empathetic if you have fears about the dentist and alway put you at ease.

Fantastic experience: I have been a NHS patient here for many years . My dentist has always managed to fit me in quickly in an emergency & her manner is kind & caring . Recently a senior lady who was clearly hard of hearing & a little confused , was also treated with respect, patience & care by the lady on the reception desk . In today's society when life can sometimes be difficult & stressful, for all manner of reasons , a little kindness goes a long way ! It was quite uplifting to witness .

Fantastic experience: I’ve been going to this dentist since I was little and it’s such a lovely and positive environment!! Would totally recommend to anyone looking for a new dentist surgery☺️

Fantastic experience: Very happy with my treatment always friendly, informative and caring. Would highly recommend

Fantastic experience: Very good and quick treatment for a broken tooth.

Fantastic experience: Had an amazing experience at this practice, everyone including reception was very helpful and nice. Maliha was of great help!

Fantastic experience: Always polite,and very professional, treatment great and a fair price,

Fantastic experience: I am always pleased with my visit such a good dentist would recommend .

Fantastic experience: I had a filling done in my teeth no pain very good explanation about my check up today very pleasant with the experience.

Fantastic experience: After avoiding visiting the dentist for a few years due to concerns with my previous dentist telling me I needed over 3k of work done. I registered with Heralds Way. Had my registration appointment and today an anxious visit with the hygienist. No mention of 3k of work needed. I also had a broken tooth which they offered to fit me in the next day. I can say that I feel thankful and relieved to find a practice I can trust and will be making regular appointments. Cant recommend enough

Fantastic experience: Had a 6 month check up and found I have gum disease. My options were explained to me very well and dentist is always polite and seems caring. Wouldn't go anywhere else now.

Fantastic experience: Really helpful and a lovely Dentist. I moved to this clinic, fairly recently, so this is only my second visit but so far impressions are very positive. I am particularly pleased that the clinic has opened up a separate treatment area, on ground floor level, as I have mobility issues and sometimes find climbing stairs difficult; well done Herald's Way Dental Clinic, thank you

Fantastic experience: As always very professional and caring had a hygienist appointment with Louise very gentle and great attention to detail would highly recommend

Fantastic experience: Ifrah was a joy to see today for my checkup. Very cheerful and treated with care. Will look forward to meeting her again when next checkup is due or if I have any problems in the meantime.

Fantastic experience: Received a Reminder E-Mail for my Dental Check Up Appointment. Arrived in good time My Dentist J Sagoo gave me an Excellent Check Up and Dental Advice Overall "A FIRST CLASS & PROFESSIONAL DENTAL EXPERIENCE. ALL STAFF were very Friendly and Helpful.

Fantastic experience: Very good service pleasant people, gentle and understanding

Fantastic experience: Went in for a check up and was treated with respect and courtesy by the Receptionists and dentist.

Fantastic experience: Dental Hygienist was superb. I have a jaw injury and Cara was so careful and thoughtful. First time I any hygienist has managed to finish the clean within the last 2 years (I have just joined the practice).

Fantastic experience: Considering I have always had a fear of dentist. Whenever I am having treatment I am always made to feel calm. I am extremely well looked after and the treatment is always well explained.

Fantastic experience: Very relaxing visit as usual both my dentist and receptionist very friendly and proficient.

Fantastic experience: Simran was an excellent dentist very caring and professional just as I had been told by one of her patients. So pleased for my mother to be in her care after not being able to get an appointment for so long due to the COVID restrictions! Thank you for your brilliant care.

Fantastic experience: Routine appointment with Dental Hygienist Louise W. Warm welcome from Reception on arrival and sat in the smart waiting room. As I had filled in the routine status forms online in advance only a short wait before being called. Louise gets to know you as a person and not a patient number. She readily advises on the condition of your teeth and what needs to be done. She also listens to your concerns and addresses them with considered response. I left the practice with beautifully cleaned, shiny teeth and a calm state of mind. Would I recommend? Without hesitation!

Fantastic experience: Good welcome at reception very little waiting good service.

Fantastic experience: I have been going to Hearlds way dentists for years now & I’m still so impressed with how much they’ve helped me. I’m a very nervous patient and have had exceptional experiences the whole time. I’m currently having Invisalign treatment and so pleased with how the whole process has gone, the dentist, hygienists & reception staff are all so polite and helpful. Could not recommend Heralds Way enough.

Fantastic experience: Excellent service as always. Everything explained clearly. I cannot recommend my dentist highly enough. A visit involves a 100 mile round trip for me but absolutely worth it.

Fantastic experience: Haven’t been to the dentist for over fifteen years my experience at Heralds Way Dental Clinic was brilliant

Fantastic experience: I had a horrendous experience with a different dentist years ago which made me so fearful I would not go to check ups. However, severe pain with an abscess left me with no choice but to see the dentist. Yousaf Choudhry’s laid back, calm manner and sense of humour made it difficult not to to feel relaxed. I said from the start I was anxious as I had a terrible experience years ago and he took the time to explain things to me, tell me what he was doing and what to expect which helped me feel calmer. He was quick to find the root cause, prescribe antibiotics, explain to me options and put a plan in place to prevent further problems. His nurse (with coloured hair) was so friendly and gave great advice. I think they work fantastically together. I usually have to be referred to be placed under conscious sedation for treatment however with two children now in tow I need a quicker turnaround for treatment. I felt confident with Yousaf and booked to have the tooth removed the following week. I still felt nervous and shaken but again Yousaf’s easy going and calm manner just put me at ease. His sense of humour relaxed me and after the injections went in I could not feel a thing. He worked quickly and removed the tooth before I even realised it had happened. The sense of relief was huge! I now feel keen to keep up with regular check ups which is a huge relief as I dreaded problems cropping up with my teeth. I also didn’t want to be seen by my children to be scared of the dentist and for them to potentially take on my fear. I honestly can’t thank Yousaf, his nurse and the surgery enough for not only being so professional but being understanding and supportive all whilst keeping good sense of humour.

Fantastic experience: Used Cara the hygienist for the first time today, very impressed, very thorough clean, I'll book again in advance ! Thank you.

Fantastic experience: i had my first time at this dentist this morning, as an emergency appointment for a very painful tooth. i was seen by Dr Kassan, and i was incredibly anxious about the appointment. dr kassan and his nurse Tallulah made me feel as at ease as possible, he talked me through the procedure and was incredibly patient with me. i will be registering my family with this dentist as a result - all the staff there were kind and supportive of me in my time of need and i am so grateful to them all. Thank you so so much for ending my pain!

Negative experience: I have been a patient at Heralds way for 38 years , I have had such a horrid experience that I will not be returning, nor will my family. Following a broken tooth that had been filled for some time I was advised to have a crown ( not my first). Following the prep it was uncomfortable and even painful and I made the dentist aware, on the day of fitting it was too painful to be cleaned but after numbing I beared with the fitting although still feeling pain, I was told it will take a while to settle so for the next couple of days I back to back took pain killers, then following two nights of no sleep I was fitted in and returned by now in terrible pain, I was told a root procedure could be started but the dentist would only be 30-40% successful and how I should book a specialist, then oh how luck are you the specialist has one slot before Christmas he can fit you in for £750 shall I book it. I’m sat there in horrid pain and the date is another 11 days away and the dentist is just talking about treatment plans! I’m beside myself in pain! I agreed to let the dentist try to numb my nerve , anything at this point my first request was to remove the tooth, just paid over £300 to have it made but want it out as pain so bad. I had 4 injections and they did not numb or dull the pain at all, the dentist tried to drill into my crown but it was excruciating painful. I was reluctantly prescribed antibiotics, told I was not in a fit state to make a decision about removing the tooth, then that she couldn’t because didn’t have time and she couldn’t numb my tooth. A referral for a sedation was suggested but she didn’t know when it would be. I left still in terrible pain. Frightened and quite desperate for help. I can’t now understand how phone calls were not made for me to see where could fit me in asap, just leaving me in that state. That evening I developed a fever and I still in now excruciating pain, A&E couldn’t help other than give me iv antibiotics, painkillers and morphine which just took the edge off, it took another 48 hours till the antibiotics which I had to ask for dulled the pain to bearable and I finally got some sleep. I called my dentist to see about the referral, I was called back by my dentist to be told the referral had been made. So then I decided myself find and booked a dentist asap. I went for a consultation and they took one look at me and moved clients to do my sedation there and then. I was in considerable less pain by now. They called me the following day to check up on me too. I will not be returning to Heralds way Dental practise, I’m quite traumatised by the whole experience, I feel money comes above patient care and have no trust.

Fantastic experience: Thank you so much 11 extractions fitted temporary dentures no pain very caring all the way through

Fantastic experience: 5 star service from reception staff, to Jas and nurse Tallulah. All staff very professional and kind C. Archer

Fantastic experience: My husband and I were treated by Dr Saqib Ali he was friendly, helpful and had time to answer our questions. A fantastic dentist!

Fantastic experience: Went for routine check up with Simmy. All ok - called in promptly. Dentist is friendly and understanding as I have difficulty walking and trouble with hearing.

Fantastic experience: My experience unexpectedly really good, I don’t have much luck with dentist but the staff are friendly, welcoming and understanding and make you feel valued, I am very happy with this dentist

Fantastic experience: My first experience of a dentist anywhere, that treats everyone with great respect. Attentive, helpful and friendly. I witnessed a manager go completely out of her way to help an elderly gentleman access the building. Excellent!!

Fantastic experience: They are always very Pleasant, and inform you of there work to be done, a conversation which helps you relax

Fantastic experience: Moved into area and needed a dentist. Unfortunately I experienced an incidence with my bridge which was life changing for me. I was very distressed. Ifra was very professional made me feell as ease and did everything in her power to ensure I was able to face the world again with a smile. I cannot thank her enough. All of the staff appeared very helpful and friendly. The practice was clean and welcoming. So pleased I found this lovely dentist practice

Fantastic experience: A great experience! Work (an extraction) went well. A lot of care from the staff and dentist. All stages well explained. Keith

Fantastic experience: Implant completed on Sunday 15th September. No pain at the time. A couple of paracetamol required once the anaesthetic had worn off, but ok on Monday. A very professional job.

Fantastic experience: The side of my tooth broke off and I needed a quick appointment which they provided me with. My usual dentist was booked but they managed to get me an appointment with Maliha Ali who was great. Thank you I really appreciated you fitting me in. No more discomfort for me now R

Fantastic experience: Always professional, courteous, and appointments on time , nice new surgery Reception with always friendly ladies . Good dental practice, excellent efficient friendly dentists .