
Colwyn Bay's Eirlys Dental Practice

Information about Colwyn Bay's Eirlys Dental Practice
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
We are a family friendly dental practice offering NHS and Private dental care in Colwyn Bay . At Eirlys Dental Practice we focus on preventative dentistry and offer NHS and Private treatments to patients of all ages.
Our comment from Best Dentists about Colwyn Bay's Eirlys Dental Practice:
Colwyn Bay's Eirlys Dental Practice is widely recognized for its exceptional patient care and skilled dental professionals. The practice boasts a highly qualified team, including dentists like Stoyan and Dario, who have received glowing reviews for their calming demeanor and excellent communication skills. Patients often mention how the staff, including hygienists and dental nurses, ensure a comfortable and relaxing experience, making it ideal for those who may feel apprehensive about dental visits.
Highlights from patient feedback include:
- Kind and attentive staff: Many patients appreciate the friendly approach of the receptionists, as well as the supportive nature of the dental team, which significantly eases any nerves before treatments.
- Painless procedures: Numerous reviews highlight the pain-free experiences during treatments, with special mention of the efficiency and gentleness exhibited by the dentists.
- Thorough explanations: Dentists take the time to explain procedures clearly, helping patients feel informed and alleviating any fears they may have.
- Emergency care: The practice is commended for its prompt response in emergencies, ensuring patients receive timely care, which is vital for those with urgent dental issues.
Overall, Eirlys Dental Practice stands out as a top choice for dental care in Colwyn Bay, offering a modern, welcoming environment where patient comfort is prioritized. Many clients leave feeling confident and satisfied with their dental care, ready to recommend the practice to friends and family.
Colwyn Bay's Eirlys Dental Practice: Reviews
Fantastic experience: Fantastic hygienist ! Collette and Bethan very professional ! Thankyou xxx
Hi Caroline. Thank you for leaving this wonderful review. Very kind Bethan and Collette will be very happy to hear you had a good experience. Thank you for choosing Eirlys
Fantastic experience: Stoyan was my dentist today and Antonia. Even though I was scared and shaking they did everything to make me feel at ease. Such lovely people. I would definitely recommend them
Hi Kirsty
Thanks for taking the time to leave us some feedback on your visit. Antonia and Stoyan will be very happy to hear this as will the whole team. Thank you for choosing Eirlys
Fantastic experience: An exceptional dental practice, all of the staff are on point including receptionists, hygienists, dental nurses and of course the dentists—Dario and Stolyan are everything you’d wish for in a dentist.
Hi. We appreciate your five-star review! Knowing that you had a great experience really motivates us to keep up the good work! Dario, Stoyan and the whole Eirlys team will be really happy to read this . They are wonderful people indeed. Thank you
Fantastic experience: Excellent can not get a better place to have your teeth sorted thank you staying and team
Hi Mark. Thanks for the great review. Much appreciated :)
Fantastic experience: Christos omer was very kind very patient and very understanding and told me what to do give me some antibiotics today due to me having a really bad infection after wizdom teeth surgery all the staff are always very kind and patient and polite to everyone can't thank them enough if any one need a dentist appointment they normal try and get you in very soon
Hi Emma. Thank you so much for taking the time to leave such a lovely review. It means a lot to us all and I’m sure Chris and Omar will be particularly happy to hear that you had such a good experience. Thanks for choosing Eirlys
Fantastic experience: Stoyan and Demi, if dentistry did awards for excellence this pair should get one! Demi what an intelligent down to earth woman you are, you made my experience yesterday less like a "visit to the dentist" and more like a hair appointment and I thankyou for that Stoyan great hair! Brilliant dentist, thankyou for your patience....that was the quickest extraction ever.....did I say great hair? ......cannot praise this office enough!
Hi. Thank you for the wonderful review. Demi and Stoyan will be very pleased to hear you had a good experience. Thank you for choosing Eirlys
Fantastic experience: I had my first visit to this practice to have a wisdom tooth removed, something I was dreading! From the moment I walked in, Bethan at reception made me feel comfortable and reassured. The dentist Sreenath took the time to explain everything clearly, which really helped ease my nerves. The procedure itself was quick, professional, and surprisingly painless. I’m so grateful for the care and kindness I received, and really appreciate the personal text from Sreenath later on in the afternoon to check up on me, and it was nice to hear from him a few days after also. Thank you for that. I wouldn’t hesitate to recommend this practice to anyone, especially if you’re nervous about dental treatment.
Fantastic experience: Stoyan is superb. I had to have a bridge following an accident and you can't tell! Brilliant dentist. Thank you
Hi Jonathan. Thank you very much for taking a moment to leave us this wonderful review. Stoyan and the whole team at Eirlys will be very happy to hear you had a good experience at the practice
Fantastic experience: Had a filling done with Stoyan and Demi this morning, i suffer extremely with anxiety at all times i was made to feel relaxed and comfortable, constantly checking in on me, explaining each step throughout and taking photos. Honestly can’t think of a better dentist/dental nurse then these two highly highly recommend the nicest people going, so so thankful!! xx
Hi Nicole. Thank you for the glowing review! We’re so glad you felt comfortable and cared for during your visit. See you next time!
Fantastic experience: What a fantastic Dental practice. The reception staff were most helpful. Stoyan & Demi without doubt the best Dentist & dental nurse I have ever seen. I am on holiday in Wales so it was my first & prob only appt unfortunately. I will recommend this practice to my family who live in Wales. Thanks again.
Fantastic experience: I recently had a wisdom tooth extracted and a week later a premolar by Dario, he and his nurse were fantastic, constantly re-assuring and explaining the the procedure throughout. Not an iota of pain for both extractions. Marvellous, and the receptionists were also great. Highly recommended.
Hi Sean. Thanks for leaving this wonderful review. It’s great to hear that the Leicester was comfortable for you and overall it was a good experience. Much appreciated. Thank you for choosing Eirlys.
Fantastic experience: I highly recommend Dr. Stoyan; he is an exceptional dentist with a strong skillset and comprehensive knowledge. He provides clear explanations and demonstrates attentiveness to detail.
Hi Walid. Thank you for taking time to leave us some feedback on your visit. It’s means a lot to us that you felt well
Informed and cared for. Thank you for choosing Eirlys
Fantastic experience: This really is a 5* practice. Stoyan and Demi couldn't have been any kinder. They knew how nervous I was; having had bad experiences in the past and were so lovely. What a wonderful job they have done with my teeth. Thank you. Also a big thank you to Leah and her nurse and the wonderful people on reception; your client care is second to none!
Hi Michelle, it means so much to us when we get a review like this. It’s great that you felt comfortable. Anxiety around dental treatment is natural and we are very happy that you felt at ease directly treatment. Thank you for choosing Eirlys
Fantastic experience: A really big thank you to Collette and Chloe for all the support , encouragement and advice during my recent hygienist treatment. A really outstanding experience for which I am so very grateful. Thank you so much Philip Williams
Fantastic experience: Very friendly receptionists and my dental nurse Andrea was an absolute star, I'm nervous about dentists but she put me right at ease, very professional, very friendly and I couldn't recommend her more, from the dental practice I've been to I would highly recommend
Fantastic experience: Smaranda and Emma were amazing. I went to he practice today on and emergency appointment I’m anxious with dentists but needed and extraction on a broken tooth. They were both very patient an underdeveloped with me. Can’t thank them enough x
Hi Louise. Thank for leaving us this kind review. Smaranda and Emma and indeed wonderful . It’s great to hear you had a good experience. Thank you for choosing Eirlys
Fantastic experience: I can highly recommend the wonderful team of dentist Stoyan and nurse Demi. They patiently, fully explain everything. Take great care and are efficient in carrying out the procedures. Despite needing a few extractions and large fillings I was never in pain. Everything healed well as I followed the care instructions which I was given. Yes, I was nervous initially, but their calm approach was very reassuring and put me at ease. A highly professional team. The reception staff deserve a mention too. Always helpful, great customer service. No regrets in choosing to attend Eirlys Dental Practise.
Hi Liz. Thanks for the wonderful review. It means a lot to us all. Stoyan and Demi will be particularly happy to hear you had a good experiences thank you
Fantastic experience: My dentist was Cinthoori and the dental nurse was Emma both were very pleasant and reassuring. This was the first time I have felt relaxed having a filling can highly recommend Eirlys Dental Practice. The receptionist were also very pleasant and polite x
Hi Geoff. Thank you for the kind review after seeing Cinthoori our dental therapist. We are very lucky to have Emma and Cinthoori at Eirlys, and we’re all very pleased to hear you had a relaxed experience. Thank you for choosing Eirlys
Fantastic experience: After receiving treatment from the hygienist, I had to return as there was a slight issue. On my return, I was seen by Stoyan, who was remarkable at explaining what the issue was. He took time and care. the next morning I received a follow up call where he had asked reception to check if all was ok, in my eyes, a lovely touch. Thank you for the 5 star treatment
Hi Gareth
Thank you very much for taking the time to leave this kind review. It’s great to hear that too felt well informed during your Fodor and looked after. Thank you for choosing Eirlys
Fantastic experience: I visited yesterday and saw Stoyan and Demi. They were so lovely and put me at ease immediately. Had two teeth extracted and it was so straight forward. 10 out of 10!
Hi Melanie. Thanks for taking f the time to leave us this delightful review. Thank you for choosing Eirlys
Fantastic experience: Can’t thank Stoyan & Demi enough. So friendly and helpful. I was desperate to get a denture before my daughter’s wedding and they made this possible .
Hi Ceri. We really appreciate the kind review, and we are delighted you had your smile back in time for your daughter’s big day. Congratulations ☺️
Fantastic experience: I had an Airflow treatment at Colwyn bay today, big thanks to Cinthoori and nurse Farouk, for looking after me. Really happy with treatment and excellent service! Thanks
Hi Phillip
Thank you so much for this kind feedback Cinthoori and farouk will be very happy to hear this’s it really means a lot to us all. Thank you for choosing Eirlys
Fantastic experience: Arrived for my first treatment with Stoyan feeling apprehensive. Demi greeted me and showed me to the clinic. Stoyan put on some music and got to work. Half an hour later my smile was restored. Stoyan and Demi make a great team and I would highly recommend them.
Hi Nicola
Thank you for this very kind review. It’s great to hear you had a good experience at the practice. Thank for choosing Eirlys
Fantastic experience: I can’t thank stoyan & his team Demi & Emma enough I’m a nervous and anxious person and I needed extensive treatment but they made me feel so at ease and comfortable I’m absolutely over the moon with my end result stoyan & his team take so much care and pride in what they do , I highly recommend them , once again I can’t thank them enough .
Hi Michelle
Thank you for this very kind review. Stoyan Demi, Emma and the whole team will be very happy to hear you had such a good experience. Thank you for choosing Eirlys
Negative experience: Had appointment on 8th July 2025 had Dr smaranda, I have a hole in my tooth was worried about infection Dr said 2 options root canal or extraction but told me no other information on which was a better option so I chose extraction they told me they can't remove it due to nerve being to close to the tooth and referred me to a hospital waiting list and put a filling in without cleaning out the tooth and I didn't ask cause I feel they rushed me so they can go to lunch (once the filling was put in I had to sign out so they can go for lunch) and if I asked questions I feel they would be annoyed at me and the assistant wasn't very professional she hit her head on the over light and put the suction tube almost in my nose but than put it right on the hole of my tooth causing bad pain and discomfort on 21st July 2025 I'm in excruciating pain and feel if they described or told me a root canal would've been a better option to begin with I wouldn't be in this mess now I'm waiting for NHS to call me to get me an appointment for the root canal 2 stars cause at least the receptionists were lovely and understanding
Hi Timothy
We are naturally very disappointed and sorry to hear about your experience and that you are still in pain following your visit. We take our patients satisfaction very seriously and always aim to offer the best experience possible. We would welcome the opportunity to discuss this further and put things right where we can. If you feel comfortable with this please email the practice manager [email protected]. In the meantime -as we are closed over the weekend- please contact 111 if you still have an urgent need to be seen. We look forward to hearing from you again, and helping where we can.
Fantastic experience: I have had a course of treatment with Stoyan and Demi. This involved root canal treatment and fillings. I can not fault the treatment i have received. All was painless and administered totally professionally. They explained everything to me and put me fully at ease. I even had before and after photos. I would not hesitate to 100 percent recommend them.
Hi Dilys. Thank you very much for this kind review and taking the time to leave us your feedback.
Fantastic experience: I want to thank for yesterday 28/07/25 on Dr. Stoyan Slavov once again for the good service thank you for being our trusted dentist for years and always being attentive to me and my husband, we are very pleased with you thank you also to the staff at the clinic. From:Ganka Dimitrova
Hi Galq. Thank you for taking the time to leave this wonderful review
Fantastic experience: Thanks to Dario and Jordan I have had implants to fill gaps in my teeth so I can smile and eat properly again. I am no stranger to having implants, the first time being over twenty five years ago, so I was very pleasantly surprised with the modern procedure used at Eirlys.The level of skill that Dario has and the latest technology used at Eirlys Dental made the process very straightforward for me as a patient. Having previously had five consultations for implants my choice was Dario at Eirlys. He stands out as a professional that I have the most confidence in. Highly recommended.
Good morning Stephen , thank you very much for your kind review . It means lot to the treating clinicians you met and the entire team to hear you had such a great experience at the practice . Thanks again and have a lovely week ahead
Fantastic experience: Reception staff are always so pleasant. Appointments are usually on time. Stoyan and Jordan fitted me a new crown and Stoyan talked me though everything he was doing. I felt absolutely no discomfort. So happy to be a patient here.
Hi Lisa
Thanks for this wonderful review. Stoyan, Jordan and the whole team will be very happy tk hear you had a good experience. Thank you for choosing Eirlys
Fantastic experience: Colette and Chloe are fantastic. They made me feel so relaxed. Very thorough clean and explained everything. My teeth are sparkling after an airflow treatment. This practice is really great. Thank you very much.
Hi Sarah. Thanks for leaving us this great feedback. Chloe and Collette are brilliant and we are very happy that you are pleased with your treatment. Thank you for choosing Eirlys
Fantastic experience: I attended my first appointment as a new patient today. The staff who greeted me were lovely and made me feel very welcome. I saw Dr Dario Sales, who was very friendly and professional. He put me completely at ease and explained what he was doing through the appointment and the plan moving forward for my tooth. Im extremely happy with the outcome and would highly recommend this Practice.
Hi Clare
It’s great to hear that you felt at ease and comfortable during your treatment. Dario will be very glad to read this feedback as will the whole team at Eirlys. Thank you
Fantastic experience: Being a very nervous patient my appointment was for a tooth extraction. From the reception team and dentist my experience has been really good. The dentist Stoyan talked me through the procedure from start to finish making me feel totally at ease. No pain and a really good experience all round. Thanks to all the team for your patience and kindness.
Hi Joanne. Thank you for taking a moment to feedback on your experience. It means a lot to us that you had such a great experience especially as a nervous patient. Dental treatment can cause some anxiety and Stoyan is brilliant at putting patients at ease. Thank again for leaving us this wonderful review and for choosing Eirlys
Fantastic experience: Very pleased with my trip to Eirlys Dentist in Colwyn Bay. I was blown away by the airflow treatment (no pun intended). Stubborn stains from smoking and black coffee all gone, and I hardly even noticed it. Ask for Chloe and Collette.
Hi Richard .. haha, thank you very much for taking the time to leave us this great feedback after your visit with Chloe and Collette. We all appreciate here and thank you for choosing Eirlys.
Fantastic experience: Demi and Stoyan made me feel really relaxed and comfortable during my treatment. Stoyan is very experienced and knowledgable about dentistry , which makes me feel confident in attending my appointments with him. Highly recommended
Hi Mike. Thank you for leaving this kind feedback. It’s wonderful to hear you were made to feel relaxed and comfortable with your appointment with Stoyan. Thanks again. Much appreciated
Fantastic experience: Absolutely wonderful treatment I had today from Stoyan and Demi. I’ve had some terrible experiences in the past but both Stoyan and Demi put me at ease. Talked through exactly what was being done, and most of all a painless extraction ! I’m so grateful to them both. Highly recommend wish I could give more than 5 stars.
Hi Claire. It’s great to hear you had such a good experience at the practice with Stoyan and Demi and you felt informed throughout your treatment. Thanks again you for choosing Eirlys
Fantastic experience: 11th July 2025 Thank you to Collette and Chloe for making me feel that I can now smile again! Best hygienist and nurse I’ve seen. I was quickly put at ease by their friendly manner and the whole procedure was pain free. l was also offered professional advice for future dental care. I hope to book with them again when the next visit is due. Thanks again.
Hi Carol. Thank you for this wonderful review. Great to hear you had a good. Visit. Collette and Chloe will be glad to hear that you felt comfortable and looked after. Thank you
Fantastic experience: A Fantastic team , Dr Sreenath Singham did a very difficult extraction on my front tooth and the care that him and his team showed me was outstanding , I was a very nervous patient but he put my mind at ease and the after care was brilliant , I would highly recommend Dr Singham and the rest of the team Thank-you so much.
Hi Maria. Thank you for this glowing recommendation. It means a lot to us and the team that you were satisfied with your treatment and had a good experience at the practice. Dr Singham will be very pleased that you felt cared for and comfortable during the procedure. Thank you for choosing Eirlys
Fantastic experience: Lovely team, put me at ease straight away and kept me informed about what was happening throughout the procedure. Was nice to see before and after pictures before leaving my appointment.
Hi Patricia
Thank you for leaving us this wonderful review. It’s great to hear that you felt informed and relaxed during your procedure. The whole team will be very happy to hear you had a good experience. Thanks for choosing Eirlys.
Fantastic experience: Fantastic Dentist, Stoyan and his assistant really made me feel comfortable and valued as a customer.
Hi Andrew. Great to hear you felt comfortable and had a good experience with Stoyan at the practice. Thank you for taking the time to leave this lovely feedback
Fantastic experience: I had my wisdom tooth extracted on Saturday by sreenath and his 2 dental nurses. They all kept me reassured as I was very nervous . My problematic wisdom tooth came out in no time with no discomfort. I was so relieved . Aftercare was superb from sreenath . I highly recommend the dentist and his dental nurses bethan and demi .
Hi Paula. Thank you for leaving this wonderful review. Sreenath is indeed lovely as a person and a brilliant dentist. It’s great to hear it was a comfortable experience for you. We deeply appreciate you taking the time to leave this feedback. It means a lot to us all at Eirlys
Fantastic experience: My initial appointment was with Dario and I had a wisdom tooth extraction by Sreenath and his lovely nurses Demi and Bethan. Sreenath was really calming, he put me at ease and got the tooth out easily and pain free. All the staff have been wonderful and getting the appointment was also straightforward.
Hi Stacey. Thank you so much for sharing this wonderful feedback. It means a lot to us. Dario, Sreenath, Demi and Bethan will be really pleased to hear that you had a good experience, as will the whole team here at Eirlys. Thank you for trusting us with your care.
Fantastic experience: Absolutely 100% painless care and treatment and all the staff so friendly and welcoming will definitely be going back for more treatment
Hi David. Thank you very much for this kind review, it means a lot to us all. Thanks for choosing Eirlys Dental
Fantastic experience: Reception staff were welcoming and kept me updated before entering surgery. My dentist & assistant were professional, explained everything and carried out procedure quickly & efficiently. Far better service than previous practice.
Hi Mike. Thank for this kind review. It’s always great to hear. It means a lot to us that you had a good experience at the practice
Fantastic experience: Brand new customer to eirlys from another dentist miles away. Not my favourite past time if I'm honest, however I saw stoyan today and had such a nice pleasant experience throughout. Had pictures taken, X-ray, full examination, all fully explained in detail. I cannot praise him enough, very understanding and made me at ease from the start, I'm so glad to have found this practice and they deserve all of the five thank you.
Hi Linda. Thank you for this very kind review. Stoyan will be very happy to hear that you had a positive experience today. Thank you for choosing Eirlys Dental.
Fantastic experience: Both the children and I have had bad dental experiences in the past but, not here !! Smaranda and Emma are an excellent team that make the whole experience comfortable and welcoming. Amazing after care following treatment and so gentle yet precise when administering treatment. the children are actually looking forward to their next visit !! Thank you for being so caring.
Hi Jennifer. Thank you very much for this wonderful review Smaranda and Emma and the whole team will be very happy to hear this.
Fantastic experience: Had to have a molar extraction from DrSreenath and Bethan - it was long and hard work but both staff members showed empathy and talked me through what was happening. Couldn’t have been any better
Hi Kathi. Thanks for the wonderful review, very kind of you to take the time. Sreenath and Bethan will be very pleased to hear of your experience. Thank you for choosing Eirlys.
Fantastic experience: I had my wisdom tooth removed yesterday by Sreenath and Bethan, I was absolutely petrified of the procedure but the reassurance and confidence they had made me feel more at ease, they spoke throughout the procedure explaining each step which was a massive help and I also couldn’t believe how fast the procedure was. Thank you very much Sreenath and Bethan
Hi Kieran. Thanks for this wonderful review. It’s great to hear that you felt looked after and well communicated to. Sreenath and Bethan will be very pleased to read this.
Thank you
Fantastic experience: Stoyan was fantastic giving me new teeth i am over the moon with the results the whole process was great would highly recommend this dentist
Hi Sue
Thanks for this wonderful review. Much appreciate :)
Fantastic experience: Saw Gwen on Tuesday had to have an extraction. She was amazing
Hi Lynne. Thanks for taking the time to leave this wonderful feedback for Gwen.
Fantastic experience: I'm not one to leave a review unless I am really impressed with something. So... I attended my appointment with the plan to remove a temporary filling and replace it with a permanent one, turned out I needed root canal so that procedure was carried out very comfortably and professionally. Because this procedure was not planned and can take quite some time, they did not hesitate to go ahead with it there and then. I'm pretty sure it went into their lunch time, but you wouldn't have known as they continued at a steady pace and not once did I feel it was being rushed. I'm not a fan of visiting the dentist at the best of times but this experience has changed my view. I felt no pain what so ever throughout the procedure, nor through the healing. The practice even contacted me the next day to see how I was which I thought was a lovely gesture. I have no pain what so ever and the sensitive pain and ache I was experiencing prior to this appointment, has gone completely. All in all, amazing experience, the procedure went smoothly and the outcome was as the dentist had hoped for. The dentist himself (Stoyan) asked how I was feeling throughout the procedure and was very informative on what he was doing. The dental assistant (Demi) was also very reassuring and caring. A very chatty and happy pair. Highly recommend this dental practice and especially the dentist and assistant. The most comfortable, relaxed and painless appointment I've ever had. ☆ STOYAN and DEMI ☆
Hi Melanie. Thanks for leaving this detailed and heartwarming feedback. The whole team will be really happy to hear you had a good experience at the practice. Thank you for choosing Eirlys.
Fantastic experience: Came with my girlfriend for an emergency tooth extraction as she has extreme anxiety and depression that has recently been made worse by judgmental dentists, however after visiting this practice she was close to tears of happiness for a change. The difference compared to other dentists was like day and night. Specifically mentioning Smaranda and Emma. They were both the most compassionate, attentive, least judgmental medical professionals we've come across that felt like they were helping because they wanted to rather than having to. Thank you both so much, you're a credit to the practice.
Hi Sam. Smaranda and Emma will be very happy to read this very kind review . Thanks for the feedback it means a lot to us all, that your girlfriend felt looked after and cared for.
Fantastic experience: Hi, I just wanted to thank your good selves, reception, the dentist and her assistant, for your friendly, speedy and professional conduct last Friday morning! I arrived with anticipation, and left with confidence! Is there anywhere I can leave feedback? Thanks again Diolch Iechyd da Chris
Hi Chris. Thanks for taking the time to leave us this feedback. It’s great hearing that you had a good experience the team will be very happy to hear this.
Fantastic experience: Not like I want to go to the dentist, but try to go every 6 months to make sure my nasha's are kept in check. Well I had an issue with them and Stoyan and Emma did an amazing job. At first a quick check. And meds given.(took away the pain) Then retuning a week late. Stoyan was so professional, explained what he was going to do to remove the tooth, and made it so painless, (a blessing) . Thank you I would recommend them to others, as it was quick and easy. Cost worth it. Bad tooth gone and no issues after the procedure. Thank you Stoyan and Emma. Mouth now back to normal missing said tooth, but well done. Great service and professionally done. Certainly would recommend. Thank you.
Hi James. Thank you for sharing your experience. Emma , Stoyan and the team will be very happy to hear you had a good experience. Many thanks
Fantastic experience: I can not express how incredible stoyan is my son sat in the chair for 2 hours today and has come out with the most amazing smile, stoyan is an absolute perfectionist and also has great music taste. Demi the dental nurse extremely friendly and super smiley she made us feel both at ease through out the whole process including the numbing gel what a life saver. I can not thank you both enough Freddy is extremely happy with his new smile and he’s even starting to smile now which he didn’t do much of before. Highly recommend this dream team duo for anyone looking at perfecting there smile. Thankyou again and looking forward to our next visit with you both
Hi Thanks for this wonderful review .Stoyan and Demi and the whole team at Eirlys will be really happy to hear you had a good experience and appreciated the music :)
Fantastic experience: Just had a filling and I could have quiet easily fallen asleep it was that relaxing! not at all like previous experiences I have had over the years. Stoyan and Demi are excellent at what they do, they showed me before and after images and talked me through the treatment and guided me on prevention of further dental issues. The cost for treatment is also very reasonable. Very happy with the service as a whole.
Hi Kathy. Thanks for taking the time to leave this lovely feedback, that’s very kind of you and appreciated by Demi, Stoyan and the whole Eirlys Team
Fantastic experience: Both dentists I saw here were knowledgeable and professional. I had an abscess which necessitated an urgent extraction. Stoyan and Demi were excellent. the area was numbed with great precision, with an empathetic approach resulting in a pain free extraction. Currently healing well and very grateful.
Hi Joe. That’s a very kind review. Thank you for taking time to feedback on your visit. Wishing you a full and speedy recovery. Many thanks.
Fantastic experience: Amazing service from a very nervous patient. (Me) I went as an Emergency appointment and didn’t know what to except but got on the chair to becoming relaxed in seconds. Stoyan the dentist amazing!!! and his lovely Dental nurse Demi couldn’t of done anymore to make me feel comfortable, talked me through everything. Just want to say Thank you!!!
Hi Kim. Thanks for taking the time to write this wonderful review. The whole team at Eirlys are grateful and very glad to hear you had a good experience with Stoyan and Demi.
Fantastic experience: Excellent service received from here. Sue was so great in helping me. Phoned for an emergency appointment and was in the dentist chair 2 hours later, thank god. Left with a prescription to help ease the pain and I’m back again the following week to start a proper treatment plan for the issue. Thank you team! Xx
Hi Mary
It’s great to hear you had a good experience at the practice, and you are booked in to have your treatment addressed. Thank you for taking the time to leave us this feedback. Sue and the team will be very glad to read this.
Fantastic experience: This is my first visit at this dentist. Each member of staff were super helpful and put me at ease, nothing was too much trouble for them. My hygienist and her colleague were fabulous! They listened to my concerns and explained each step of my treatment. I explained that I’d been very anxious to come to the appointment , they were very patient and kind.
Hi Eluned. Thanks for sharing your feedback on your visit to the practice. It’s great to hear that you felt looked after and cared for in a kind manner. Thank you
Fantastic experience: i was referred here to see Stoyan and Demi and it was the easiest tooth extraction i’ve ever had. I couldn’t even feel the needle when i was being numbed and i would definitely recommend them
Hi Jodie. Thanks for leaving us this wonderful feedback on your appointment. Stoyan and Demi will be very happy to hear that you had a good experience
Fantastic experience: We had an appointment at 12:30 today with stoyan and Demi we arrived 10 minutes early and was greeted with smiling faces from behind the desk we proceeded to get checked in and wait to be called into the dentist room, at 12:30 we were called in by Demi after sitting down in the dentist chair we starting talking about what we were in for today as a bit of back story my girlfriend had extremely bad tooth ache for the past week and have been trying to get into any dentist to be see her with no luck in til eirlys dental practice got back to us they we’re are last chance so grateful they could squeeze us in now back to today my girlfriend really doesn’t like the dentist after having bad experience with different dentist in the passed but stoyan and Demi were really lovely easy to talk to and made the whole experience much easier for both of us the dentist (stoyan) was so gentle she said she didn’t ever feel the needle go in we ended up having the tooth extracted as that was the best cause of treatment at the time all in all probably the best experience we’ve both had in a dentist for a long time no judging just happy to help which is exactly what we were looking for would highly recommend to anyone looking for a trusted practice and thank you again to stoyan and Demi ill be changing practice over to you guys
Hi Jordan
Thank you very much for taking the time to write this detailed review of your experience at the practice it’s great to hear that your girlfriend was treated promptly and with care and that the issue has now been resolved. We really appreciate your kind words. Demi, Stoyan and the entire team will be very very happy to read this review. Thank you again for taking the time to give us your feedback. wishing your girlfriend a speedy recovery. ☺️
Fantastic experience: What a difference in dental care! I’ve used a few dental practises over the years, and have just moved to Eirlys. It’s miles apart from any other in this area! Greeted with efficiency and a smile. The whole reception team were knowledgable and kind. It can be a nervy time for patients. Dr Smaranda was so welcoming, putting me at ease immediately. She gave me a thorough examination and a detailed after care plan, with helpful and practical advice. Ably assisted by dental nurse emma who was very friendly too. The surgery was spotlessly clean, and we were booked in for follow ups and next years annual review upon leaving - fantastic service. ⭐️⭐️⭐️⭐️⭐️
Hi Lucy. Thanks for leaving this wonderful feedback it means a lot to Smaranda and all the staff at Eirlys to hear that you had such a good experience. Thank you for choosing Eirlys.
Fantastic experience: Would highly recommend this dentist to anyone super professional and genuine people who care you just can’t fault them gwen is my personal dentist and is by far the most amazing person my son has seen stoyan and dental nurse demi today and immediately he felt at ease stoyan is extremely knowledgeable and really cares about his patients the dental nurses are incredible too especially Bethan ☺️ we wouldn’t go anywhere else Thankyou for being a truly amazing dental practice the receptionists need a huge shoutout also
Hi Kiera. Stoyan, Bethan and all the staff at the practice will be very glad to hear you had such a good experience. Thank you for taking the time to leave this feedback and thank you for choosing Eirlys
Fantastic experience: Eirlys Dental is a fantastic practice – modern, friendly, and professional. Gwen is an outstanding dentist who really takes the time to make you feel comfortable and informed. I’m so happy with the care and results. Highly recommend!
Hi Jamie. Gwen will be very happy to hear that you had a good experience at the practice it means a lot to us all. Thank you for choosing Eirlys
Fantastic experience: I cannot thank all of the staff at Eirlys Dental Practice enough for my recent care. I unfortunately broke a tooth and as a nervous patient was dreading being seen, but the reception staff and manager were so helpful and kind getting me booked in as an emergency. I saw Stoyan and Demi for the first time having the tooth temporarily filled and today they did the permanent filling. I cannot praise them both enough, they knew I was nervous and took such great care of me, talking me through, regularly checking I was okay and happy to stop if needed. Stoyan and the team at Eirlys are clearly passionate about dentistry and their patients. Thank you all so very much, you are a breathe of fresh air.
Hi Patricia. Thanks for this wonderful review, it’s great to hear that you had a good experience at the practice and were well looked after. The team at Eirlys are indeed very caring and always do their best to make sure you have a comfortable visit. Thanks again for taking the time to leave this feedback
Fantastic experience: From joining the practice through booking appointments, arriving, the appointment itself… everything was enjoyable and easy. All staff are happy, I’ve never known that at a dental practice!! A lovely experience at a spotlessly clean practise, l feel very lucky to be on their books.
Hi Tori .. Thanks for this wonderful feedback. It’s fantastic to hear you had a good experience, it means alot to the whole team.
Fantastic experience: Eirlys were absolutely fabulous with me. I had an emergency appointment due to agonising toothache, and the extraction ended up being a little complicated. But Addys and her assistant (whose name I didn’t catch, sorry!) were beyond phenomenal with me. I’m very dental-phobic and I have AuDHD so I’m quite sensitive, and Addys was very gentle in her explanations and was very kind. I wasn’t made to feel as if my dental problems were my fault, the only thing she was concerned about was getting me out of pain. I’m not the easiest patient, I have a very small mouth which makes things much harder to see, and I was definitely making some funny noises due to the anxiety! But everyone, including the lovely folks on reception, made me feel very taken care of. Thank you ever so much ❤️ *edit* Still 5 stars for Eirlys! Recently had another appointment for a surgical extraction with Dr. Sreenath- the wisdom tooth had a curved root and was difficult to get out, but he and Bethan took care of me beautifully. I was even given a little tooth stress ball to help give my hands something to do and manage the anxiety, which was so lovely. I’ve become a permanent patient at the surgery under Dr. Stoyan, who is also utterly fantastic- the whole surgery are phenomenal. As an autistic person, dentistry is a sensory nightmare for me, but here I’m never made to feel strange or like a burden. They also don’t pressure you for treatments you don’t want- they make their recommendations and then it’s up to you. Can’t recommend enough.
Hi Beth. Thank you for taking the time to write such a sincere review. Addys and Faye are a brilliant team and we’re all very pleased you had a good experience at the practice, thank you ☺️
Fantastic experience: First class extraction completed by Sreenath and Bethan. No problems at all.
Hi Beverley. Thanks for leaving this feedback it means a lot to us. Sreenath is a master of his art as is Bethan. The whole team will be very happy to hear you had a good experience. Thank you for choosing Eirlys.
Fantastic experience: Thank you all SO much at Eirlys Dental practice! I honestly, can't speak highly enough of the staff, the welcome and treatment I received today. Sue, on reception, was so kind and understanding on the phone and gave clear guidance to get to the practice with no worries. I arrived and was greeted by a lovely staff member. On going in to the dentist, I explained i was rather nervous patient, Stoyan was so good with me, explaining everything carefully and calmly, putting me at ease. Emma, his dental nurse was also very friendly, and they worked so well together as a fabulous team. Thank you so much for the fabulous treatment, I honestly never thought I would say this, but I don't think i will be as nervous going back to the dentist next time. The end result of my filling is outstanding and you can tell Stoyan is a perfectionist! Great dentist!! Highly recommended! Thank you all so much!!
Hi Emma. It’s great to hear that you had a good experience with us at Eirlys. Indeed the staff are what make us so special, all absolutely wonderful people. Thanks for taking the time to leave this great feedback , and we look forward to welcoming you back again whenever you need us.
Fantastic experience: Stoyan is honestly the best and kindest dentist I’ve ever been to. He is gentle and made me feel so comfortable. He extracted one of my molars and when I had an issue a couple of days after he saw me straight away. There is no judgement from him and he can have a laugh. He makes the dentist a pleasurable experience which is not something I’ve ever said before, as I HATE going to the dentist. I would highly recommend.
Hi Lauren. Thank you for taking the time to leave this feedback on your visit and experience at the practice. It’s wonderful to hear that you had a good experience. Stoyan and the entire team at Eirlys will be very happy to hear this
Fantastic experience: I would like to say a big thank you Dr Stoyan and Demi for doing my treatment on the access. I am very very happy with my treatment results and feel so much more confident. With the nurse Tyler aswell making sure I feel comfortable and at ease, this is an amazing practice with a brilliant team. Thank you again!! :)
Hi Paige. Thank you very much for this wonderful review. Dawn, Stoyan and Tyler will be very happy to read this.
Fantastic experience: I’ve always been rather anxious about dentists in general, they hVe always scared me! I have now been on my second appointment here and cannot praise them enough! From the second I stepped in I felt comfortable and at ease, the staff were welcoming and the dentist himself, Dario, along with nurse Farouk, were calm and explained everything perfectly!I cannot recommend them enough!
Hi Holly. This really means a lot to us all at Eirlys. Thanks for taking the time to leave feedback on your experience ☺️
Fantastic experience: I have been a patient at this practice for many years, however i have recently been seen by Dentist Stoyan and dental nurse Demi. They truly are the 'A' Team. Wonderful at explaining everything prior to treatment with images of your teeth, how best they can to ensure you have restorative work instead of extractions. I really cant thank you both enough for your wonderful patient centred care!! Highly recommended and Good Luck Demi in securing the best regional dental nurse, you go above and beyond. So thank you both .!!! Suzanne Poynton-Williams
Hi Sue
Thanks for the lovely review. That’s very kind and Stoyan and Demi will be very happy to hear about this. Thanks for the kind wishes too
Fantastic experience: Practise is nice and clean and the staff are all incredible! Always happy to help and explain things if needed! Gwen is a brilliant dentist and is very good at putting you at ease! Had a lovely chat with the practise manager too and she was fabulous! Everyone is super happy to help ❤️
Hi Jack. Dawn will be very happy to hear this feedback. Thanks for taking the time to share your experience and leave this kind review. It means a lot to us all. Thank you for choosing Eirlys
Fantastic experience: Amazing service. Best dentist ever. I was very nervous, Chloe K and Edita were fantastic and did all they could to make it an enjoyable experience. Can’t fault. The whole team are amazing.
Hi Jack . Thank you for sharing your experience at the practice. Edita and Chloe are lovely, they are an amazing part of our Eirlys team, and we are all very happy to hear you had a positive experience. We really appreciate you taking the time to leave this great feedback.
Fantastic experience: Ashamed to say until Jan this year, it was a while since I visited a dentist. I was so nervous. That's were I met Stoyan & Demi, my dentist and dental nurse. I asked what they could do and they gave me a whole new smile, I don't stop smiling now. 5 star treatment. Thank you guys.
Hi Cheryl. It’s great to hear that Demi and Stoyan were able to put you at ease through your appointment. They are indeed wonderful and we are very lucky to have them. Thank you for choosing Eirlys.
Fantastic experience: I had an extraction done by Sreenath and Bethan, I was so so nervous but both of them made me feel so relaxed and settled. I had such an amazing experience and even some laughs. Genuinely wonderful people thank you so much
Hi Katt
It means a lot to us that you had a good experience at the practice. Sreenath and Beth make an excellent team. It’s very lift to read this feedback. Thank from all of us at Eirlys.
Fantastic experience: Great dental practice I've been going for many years, i was in horrendous pain last time i attended. It was fantastic work the 2 dentists performed on me, it wasn't easy for them. The gum has now nearly healed completely all pain has gone and I’d like to say a big thank you to both of them. Thanks Steve Wynne
Hi Steve
Thanks for this great feedback. The dentists and the team here at Eirlys really appreciate it. Good to know that it’s healing well. Thanks again and much appreciated
Fantastic experience: Was in agony all weekend! Managed to get emergency appointment via 111 for the Tuesday morning, service was top class appointment was supposed to be at half past but was seen 15mins before appointment time was in and out within 30minutes had a tooth extracted, such a great fast an none painful experience 5* treatment was sent home with prescription for antibiotics been 4days and healed up nicely. Thank you! STOYAN & DEMI Highly recommended!!!!
Hi Lauren. Great to hear that you had a good experience at the practice. Stoyan and Demi are brilliantly caring and skilled indeed. Thanks for leaving this wonderful review, it means a lot to the whole Eirlys team.
Fantastic experience: I'm terrified of the dentist... needed periodontal (deep clean) and a filling today... Had treatment undertaken by a young lady called Leah. I explained my issues before treatment began. She was understanding, took her time and put me completely at ease throughout both procedures. All the staff are helpful, I've never had any issues there but this young lady was an absolute star. Thank you Eirlys Dental and special thanks to Leah
Hi ! Thank you for taking the time to leave us this wonderful review. Leah and the Colwyn Bay Eirlys team are fantastic, and they’ll be very pleased to hear that you had a good experience at the practice. Thank you
Negative experience: 25 minutes and counting on the phone listening to Musak, Dentist excellent, measure of care excellent, receptionist phone answering RUBBISH! Wife's in pain, can't book an appointment due to no contact, RUBBISH! 30 Minutes now, giving up, will try in the morning, Thank you for your help.
Good morning. We are very sorry to hear this and appreciate how frustrating it must be. We are under constant pressure with calls and have 3 full time reception colleagues, working tirelessly to get to everyone. However, I appreciate this does not meet the standard we aspire to, and how upsetting this can be. Please contact the practice on [email protected] and a member of the team will be in touch as soon as possible.
Fantastic experience: I have been coming here for years and it’s an amazing dental practice and I wouldn’t want to go anywhere else. I was very nervous due to bad experiences with other dentists when I first came here but now I do not feel nervous and don’t dread coming to the dentist. The reception team are amazing and so helpful, friendly and supportive. I’ve had to come today For an emergency appointment and as always the service has been fantastic. My dentist is Christos and I can’t express how good he is, he makes me feel at ease and is so patient and calm, and is so passionate about his job and making you feel comfortable, he is amazing at his job, I always feel relaxed. Would highly recommend Eirlys Dental Practice especially if you’ve had bad experiences I can assure you, you will be looked after with professional and care here
Hi Anne. That’s very kind of you to leave such a detailed review. Christos is amazing, he’s a genuinely wonderful person and dentist, we are lucky to have him and the whole team at Eirlys. Thanks again for taking the time to leave us your feedback and we look forward to welcoming you again at the practice again.
Fantastic experience: I was very very nervous awaiting my wisdom tooth extraction to the point I cried my eyes out in the chair. Sreenath took the time to talk through the process, was very confident about the procedure. I had no doubt in my mind that he knew what he was doing. It was me! But his calmness and reassurance got me through. Couldn't believe how long it didn't take! I was in and out in about 15mins! I honestly worked myself up way to much. Can't fault him or the practice. I'm on day 2 and haven't the need to take painkillers at all. Wonderful ⭐️ Thank you all so so much Sreenath and team ⭐️
Hi Kim. Thank you for taking the time to leave this amazing feedback. Sreenath is amazing, very calming indeed. We’re all very happy you had a good experience at the practice and are pain free ☺️
Fantastic experience: I had severe toothache and was seen as a emergency the same day I phoned, I saw Smaranda and Emma. They were both so lovely and professional, Lovely ladies who were so kind to me as I was nervous
Hi Rebecca. Thank you for this wonderful review it’s great to hear that you are out of pain after seeing Smaranda and Emma. They are wonderful indeed. Thanks
Fantastic experience: Just had my first appointment here with Gwen and Bethan and don’t usually bother with reviews Had a fear of dentist all my life and due to issues at my previous practice wasn’t looking forward to going I felt so relaxed and at ease because of how friendly they were and how they explained everything to me Well worth the 40 minute journey And a huge thanks to the young man on reception jacub Thank you very much
Hi William. Thanks for the amazing reviews Gwen and Bethan are a brilliant team they always do a brilliant job at setting patients at ease. Jacob and the whole team will be very happy to read this.
Fantastic experience: I had a root canal completed today by Stoyan, Demi and Chloe. 10/10 experience. Everyone was lovely and explained the procedure clearly and made sure I was comfortable the whole time. Thank you!
Hi Isabella. It’s great to hear you had a comfortable experience at the practice. Stoyan Demi and the whole team at Eirlys will be very happy to hear this. Thank you for sharing this wonderful feedback.
Fantastic experience: Stoyan & Demi were amazing with my partner Graham. Really put him at ease, explaining all aspects of his treatment. As it turned out he needed to have a badly decayed tooth taking out. Having had bad experiences with other dentists in the past, he was very nervous. He didn't need to be as it was all over very quickly and pain free. We think Stoyan's earnt his nickname of the extraction king
Hi Sarah .. Thanks for the very kind feedback. It goes a very long way with the team. I’m sure Stoyan will be very happy with this coronation :)
Fantastic experience: Extremely friendly and professional. Put me at ease throughout my treatment. Thank you Stoyan and Demi
Hi Lynda, great to hear that you had a good experience at the practice. Thank you for leaving us such a kind review.
Fantastic experience: Had a tooth extraction with Stoyan and Demi today. They were both very kind and caring and made me feel at ease. My tooth was very stubborn but with a lot of effort Stoyan pulled it with no pain at all. Big thank you to you both.
Hi Clare. Great to hear you had a pain free experience with us. We are very grateful for your feedback. Thank you
Fantastic experience: I recently attended the practice for dental implants. The staff were all very friendly. My treatment, although lengthy, was as painless as possible and Dr. Dario Sales was excellent, telling me at all stages what to expect. I am really pleased with my implants. Thank You.
Hi Carolyn
Thank you very much for taking the time to write such a kind review. Dental implants can be a significant treatment and choosing the correct clinician and practice where you feel comfortable and confident is a vital part of this. We are very happy that you put your trust in Eirlys and chose Dario for your treatment. The whole team here will be very happy to hear that you had a good experience and we look forward to welcoming you back at the practice in future. Thank you again for trusting us with your dental care.
Fantastic experience: I would highly recommend Eirlys Dentist I came to these under the invasion scheme and seen Stoyan and Demi they are very professional made me feel comfortable treated me just the same as a private patient and I am very happy with the work they have done and my teeth look so much better now and have gave me so much more confidence thank you both
Hi Sarah, We’re delighted to hear you enjoyed your experience with us! Your satisfaction means the world to Stoyan, Demi and our team. Thank you for sharing.
Fantastic experience: Perfect. Appointment ran on time. All staff very helpful. My dentist, Edita was lovely and explained everything and kept me calm through. Seamless appointment. Thanks :)
Hi Lowri. Thank you for your wonderful feedback! It’s our mission to make every visit pleasant, and we’re glad we succeeded with yours. Edita and the team will be very pleased to hear this :)
Fantastic experience: Top class service and professional care from Gwen and Bethan ! If you are nervous about dental work the team put you at ease. Dario and team also excellent on the inplant surgery Top marks all around.
Hi Michael
We’re so grateful for your positive review! Gwen, Bethan and Dario will be very happy to hear you had a good experience It’s always a pleasure to serve our patients. Thank you
Fantastic experience: Leah was brilliant when I had a filling. She even put cream on my gum before the injection so I didn't feel the needle. Thank you Leah
Hi Barbara
We truly appreciate your feedback! It’s great to know that our efforts have made your visit comfortable. Indeed Leah is brilliant :)
Fantastic experience: Receptionist Sue welcomed me with a broad smile and helped with all the necessary forms. Dentist Stoyan and his lovely assistant Demi at Eirlys Dental Practice were both superb: attentive, informative, caring and highly professional. Residents of Colwyn Bay and farther afield can be assured their oral health is in very good hands as the whole team is exceptional. Thank you!
Hi Eduardas. We’re so grateful for your kind words! Your satisfaction is what drives us, and we’re delighted to hear you had a pleasant visit.
Fantastic experience: Excellent practice. Stoyan and Demi have been incredibly friendly, helpful, and knowledgable while carrying out my treatment plan, they even showed me the correct flossing technique! Thank you for making me feel at ease and I look forward to my next appointment with you both.
Hi Jack. Thank you for your wonderful feedback! It’s always a pleasure to serve our patients, and we’re glad you had a great experience!
Fantastic experience: I had a check up appointment with Stoyan the dentist, he was really helpful and explained everything in detail to me, I felt very relaxed and looked after. His nurse, Demi was amazing, she was also very attentive and helpful, walking me back to the reception and explaining what treatment I had and what was needed next. I felt looked after with them both, and wouldn't hesitate to see them again.
Hi Graham
Thank you very much for leaving this review and taking the time to feedback. The whole team at Eirlys will be very happy to hear you had a great experience, especially Demi and Stoyan.
Fantastic experience: What a lovely practice!! Greeted at the desk by smiley receptionists’ Jacob and Sue couldn't be more helpful and calming for my first appointment at Eirlys. I was seen by Stoyan one of the practices head dentists and a dental nurse Demi and they were amazing! Very informative and helpful and made me feel so at ease! My son had also been seen by another head dentist Gwen and dental nurse Bethan a few months prior to my visit, and he can’t wait to go back!
Hi Frankie. Thanks for the lovely review. Much appreciated. The whole team will be very happy to read this.
Fantastic experience: UPDATE I had to have an impacted wisdom tooth removed on Saturday and I was incredibly anxious. Staff were amazing - friendly and reassuring all the way through. I could only have managed this with their help. If you’re nervous, THIS IS THE DENTAL PRACTICE FOR YOU I can't say enough about how amazing this dentist is. After a traumatic experience over ten years ago, I've been terrified of dental visits. But everyone here is unbelievably kind and reassuring. The staff are so patient and kind that it feels like I'm being looked after rather than just treated. Their prices are reasonable compared to the NHS, and waiting times are minimal – every penny spent felt truly worth it. If you're putting off a dentist visit because you're nervous, concerned about prices, or worried about waiting times, this is the place to go.
Hi Ben
Thanks for the amazing review. It really means a lot to us to get this feedback, it lifts the whole team when we are able to put our patients at ease, ensure a good experience and good value. Thanks again
Fantastic experience: ⭐⭐⭐⭐⭐ I’ve always been a nervous patient and don’t trust dentists easily, but Dr. Stoyan and his nurse Demi made me feel so comfortable from the start. They were kind, patient, and really put me at ease. A big thank you as well to the receptionists, Sue and Jacob, for booking me in straight away when I had a terrible toothache. The whole process was smooth, and I didn’t feel any pain at all during the treatment. I can’t thank them enough for their support and care. Highly recommend!
Hi Diqn. Great to hear that you had a good experience at the practice ane felt looked after. The team will be really happy to read this wonderful review. Thank you
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