Dolgellau's Eirlys Dental Practice
Information about Dolgellau's Eirlys Dental Practice
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
We are proud to offer NHS and Private treatment to the residents of Dolgellau and surrounding areas. We are family friendly practice that is committed to providing you with a high standard of professional care in a relaxed and friendly atmosphere. We provide all types of general dental care on the NHS and also various cosmetic dental procedures. We strive to ensure full patient satisfaction through our highly skilled, passionate dentists and team. We specialise in many areas Teeth whitening, 6 month smiles , Bridges , veneers , orthodontics and so much more. We welcome NHS registrations from all around Gwynedd, North Wales.
Our comment from Best Dentists about Dolgellau's Eirlys Dental Practice:
Dolgellau's Eirlys Dental Practice is renowned for its exceptional patient care and welcoming environment. With a highly skilled team led by Dr. Mohammad Abdel Daym and Dr. Mari Tudor-Jones, the practice offers a diverse range of dental services tailored to individual needs.
Patients frequently commend the staff's ability to create a comfortable atmosphere, especially for those who may feel anxious about dental visits. The reception team is noted for being friendly and efficient, ensuring smooth appointment scheduling and assistance.
Some highlights from patient experiences include:
- Expert Treatment: Many patients have expressed satisfaction with the professional and thorough dental care they receive, making their visits feel both secure and reassuring.
- Compassionate Approach: The team is frequently praised for their empathy and kindness, particularly towards nervous individuals, ensuring patients feel at ease throughout their treatments.
- Efficient Service: The practice is recognized for maintaining punctual appointments and delivering services without unnecessary delays.
- High-Quality Outcomes: Many reviews highlight successful treatments with lasting results, including painless extractions and well-fitted dentures.
Overall, Eirlys Dental Practice stands out as a top choice for dental needs, combining professional expertise with a compassionate touch that keeps patients returning with confidence.
Services and Treatments
Dolgellau's Eirlys Dental Practice: Reviews
Fantastic experience: I just want to say that I was very pleased with my treatment in the dentist . Dr Mohammad Abdel Daym was excellent and the nurse was too didn't catch her name .I was very nerves from past bad experience . He explained everything before I had a filling and clean my teeth. He numbed the area well I didn't feel a thing and I had no pain afterwards. I came in with l toothache as well and he took my tooth out after talking through my options. He did an excellent job . He made sure that I knew what to do to look after my mouth where the tooth came out .
Hi Glenna
Thank you very much for taking the time to write this lovely review. It’s great to hear that you felt comfortable, well informed and had a good experience with Elain and Mohammad. Thank you for choosing Eirlys ☺️
Fantastic experience: We had a truly wonderful experience with Dr. Mari Tudor-Jones. She was incredibly kind, patient, and gentle with my uncle who has learning disabilities and multiple complex needs. What really stood out was how she made him feel completely at ease — he was smiling and relaxed. Her calm and reassuring manner turned what could have been a stressful visit into a genuinely positive experience. We're so grateful to have found someone who truly understands and respects individual needs. Highly recommended!
Fantastic experience: Wonderful care and service… every appointment was on time and friendly x can’t say enough of how well my dentures fit and how natural they look … thank you so very much dentist M.D. you are a star
Hi Odessa. Thank you for taking the time to leave this wonderful review and feedback on your experience. MD and the team will be very happy to hear you had a good experience. Thank you for choosing Eirlys
Fantastic experience: I had an appointment today with Lynn and her assistant. Both were so lovely and comforting and accommodated my nerves very well - completely reversed my negative approach to going to the dentist! The best experience I’ve ever had at the dentist by far, thank you :)
Hi Gabriella, thank you very much for taking the time to leave this wonderful review. It’s always very uplifting to hear that our patients had a good experience. Lynn and Cerys and indeed wonderful and they will be very happy to hear this. Thank you for choosing Eirlys.
Fantastic experience: Sara gave me excellent treatment to straighten my front tooth following a sailing accident. There were two follow up appointments each two or three weeks apart to check on progress. Sara and assistant greeted me with a smile on each visit and their care and skills were most welcome and saved my front tooth. Thank you.
Thanks for this very kind review. Sara and the team will be very pleased to know that you had a good experience. Thank you for choosing Eirlys
Fantastic experience: Would just like to say big thank you for my tooth extraction today . Diolch.
Hi Dylan. Thank you very much for taking the time to leave this feedback it means a lot to us all. Thank you for choosing Eirlys.
Fantastic experience: Very good service.
Fantastic experience: Sara Gruffydd and her co-worker have been brilliant,very methodical and thorough. They have certainly put a smile back on my face!!! Diolch.
Hi Sharon. Thanks for taking the time to leave this wonderful review. Your feedback will leave Sara and the whole team here at Eirlys with a smile too :)
Fantastic experience: Just wanted to leave a review about the experience I had with my daughter today at the surgery and how amazing the two dental nurses were with her. She has snapped her tooth and was in need of an emergency appointment, this was the first time in her life she’s faced anything involving the dentist or even had an accident so her nerves were high and she was scared to say the least. The two women who treated her were fantastic from start to finish, reassured us both throughout and in general just dealt with the situation brilliantly. We’re not local and after driving almost 2 hours for the appointment, I was so relieved at the level of professionalism and care they had. Thankyou so much!!!
Hi Elliot. Your heartfelt review really means so much to us. It’s extremely rewarding to hear that the team made your daughter’s experience was made as smooth as it could be. We are very lucky with the team at Eirlys, they are very caring indeed and they will be delighted to hear this. Thank you for taking the time to leave this wonderful feedback.
Fantastic experience: The Eirlys dental practice is efficient and friendly. The dentistry I have received from Mari is of a high quality. I could not ask for more
Hi TO. Thank you very much for taking g the time to feedback on your experience. We are very lucky to have Mari with us at Eirlys. She is absolutely lovely. Thanks again. It means a lot to the whole team ☺️
Fantastic experience: Very easy, quick and professional
Hi Joanna
Thanks for your very kind review. It means a lot to us all at Eirlys to hear you had a good experience.
Fantastic experience: The staff were absolutely lovely & friendly to both myself and my girlfriend. She came in with a painful wisdom tooth and had it out & was out the door within 30 minutes with no complications or issues. Very much appreciate your efforts and thank you for your help!
Hi Kristian. Great to hear you had a good experience today. Thanks for taking the time to leave this very kind review. The whole team here really appreciate it. Thanks again
Fantastic experience: The dentists and staff are fantastic, professional and very accommodating, I couldn't ask for more
Hi Sandra, We’re so happy to hear that you enjoyed your visit! Thank you for your kind words and for trusting us with your dental care!
Fantastic experience: I can’t thank Eirlys Dental Practice enough, I’m incredibly grateful for their patience, kindness and non judgmental approach. I’ve always been extremely nervous of going to the dentist, I would be sat there in the waiting room full of fear and dread, the irreplaceable team at Eirlys have literally taken me and built me back up again. The receptionists are truly beautiful inside and out, so kind, caring and supportive. My dentist is an absolute legend Dr Daym seriously thank you for listening and for helping to give me a reason to smile again !
Fantastic experience: Today I had some fillings and I was well cared for. The dentist and the assistant was very professional and I highly recommend to anyone. I hope this place continues :).
Hi Ryan. Thanks for your kind feedback and taking a moment to leave us a review of your experience. It means a lot to us.
Positive experience: Good service and friendly
Hi Nick. Thanks for taking the time to leave us some feedback. We also have a suggestion box if you have a recommendations at your next visits. Much appreciated.
Fantastic experience: The best Dental Practice I have ever experienced in over 70 years!! Great dentists/dental nurses and receptionists. A friendly welcoming atmosphere. ⭐️⭐️⭐️⭐️⭐️
Hi Penelope. What an amazing review. Thank you so much for leaving us this very kind feedback. We really appreciate it. Thank you
Fantastic experience: Great dentist and dentist practice, highly recommended
Hi Mel. Thank you very much for taking the time to give us your feedbacks much appreciated
Fantastic experience: My experience with Eirlys Dental Practice is excellent, completely pain free and professional service from Sara and Seren who made me feel relaxed and in safe hands. Five star service.
Hello Michael. We really appreciate you taking the time to leave us this wonderful feedback. It means a lot to us all at Eirlys . Sara and Seren are wonderful ☺️
Fantastic experience: 111 arranged an emergency appointment for me there. As a nervous patient I was well looked after the treatment was the best I have received. A great team
Hi Alan. Thank you for the great feedback. It means a lot to us
Fantastic experience: Excellent service from cheerful and efficient people. Almost a pleasure to visit the dentist.
Hi Andy. Thanks for taking the time to feedback on your appointment and leaving us this wonderful review. We’re all very happy to hear that you had a good experience at the practice. Thank you
Fantastic experience: Excellent service
Hi Norma. Thanks for taking the time to feedback to us on the service you received. We hope you continued to have an excellent level of service at our practice.
Fantastic experience: It was a quick appt as filling fallen from a molar, but I was very pleased with how my treatment went. That has to be the best 20 mins at a dentist ever. No issues following and very pleased with my treatment this morning. Thanks very much.
Hi David. Thanks for this wonderful review. Much appreciated by all here at Eirlys ☺️
Fantastic experience: Always efficient. Appointment running on time. Lovely dentist did a fabulous job as always.
Hi Clare
We’re so happy to hear that you enjoyed your visit! Thank you for your kind words and for trusting us with your dental care
Fantastic experience: Very good professional practice with friendly reception staff and very knowledgeable, experienced and reassuring dentists.
Hi Shelly
Thank you for your kind words! We’re thrilled to hear you had a great experience at Eirlys.
Fantastic experience: Last appointment was with Sara Griffiths on 25:2:25 when I was very pleased with her pleasant and mannerly way I was treated by Sara and her assistant nurse, her dental work was of high standard. My next visit with her will be on Tuesday,11:3:25. I award 5 stars and look forward to my next visit
Hi Gareth, very kind of you to take the time to leave us such positive feedback. Sara and the team are very happy your had a good experience and we all look forward to welcoming you back at the practice soon.
Fantastic experience: I can’t fault this dental practice - they’re excellent. Dr Mohammad Abdel Daym is so considerate, gentle and calming and unlike any other Dentist I have visited. Truly outstanding.
Hi Joanne
Thank you for your kind words! We’re thrilled to hear you had a great experience at Eirlys.
Fantastic experience: Amazing service, saw my stepdaughter, immediately, very kind and caring . Receptionists very helpful.
Hi Lisa
We appreciate your feedback! It’s wonderful to know that you had a positive visit. We look forward to seeing you again soon
Fantastic experience: Excellent treatment from the hygienist team Robin and Ellie I was dreading my appointment as I have gum issues but found them both gentle and very professional,
Hi Nick. Thank you very much for taking a moment to leave this wonderful feedback and review. It means a lot to us and I’m sure Robin and Ellie with be very pleased to hear you had a a good experience.
Fantastic experience: excellent service Clear quick instructions.
Good morning. Thank you very much for taking the time to leave us this wonderful review. It’s much appreciated by us all here at Eirlys. Thank you
Fantastic experience: Always treated with respect and consideration as I am a rather nervous patient!
Hi Sally. Thanks for taking the time to leave us this wonderful review.
Fantastic experience: Friendly and considerate staff. I am grateful to be a patient of this practice.
Hi Samantha. Thanks for taking the time to leave us such a lovely review.
Fantastic experience: Professional and excellent dental care, would highly recommend
Hi Amy. Thanks for the wonderful feedback and review. Much appreciated :)
Fantastic experience: Very friendly and excellent service
Hi Alison Thank you very much for leaving us this kind feedbacks, it means a lot to the entire Eirlys team.
Fantastic experience: Felt very welcome and at ease, and treated courteously. Everything explained clearly no pain felt at all. Very happy to book next appointment.
Good afternoon Malcolm, Thank you for your kind review, we look forward to seeing you at the practice again soon.
Fantastic experience: The dentist and his supporting staff were all very friendly and helpful. I recently had a tooth extraction which was quick and virtually pain-free. Everything I needed to know (possible risks and complications, what to do to aid recovery, etc) was explained fully and clearly. I am also grateful, especially as a pensioner, that this practice still offers NHS treatments.
Hi Robert, thank you very much for leaving us this very kind review. It’s great to hear that you felt looked after and informed during your visit. We are committed to providing NHS care, and hope the changes to NHS dentistry allow us to continue to do so sustainably. Thank you once again for taking the time to leave us your feedback. It means a lot to us.
Fantastic experience: Easy to make appointments. Pleasant surroundings. Staff friendly.
Hi Joy. Thanks for leaving us your feedback. Much appreciated :)
Fantastic experience: Professionally work done on teeth. With great team of dentist, dentist nurses and receptionists, and I was seen very quickly I will go back for regular check ups and also like most people I am not a fan of dentist (nothing personal).
Hi Carl. Thank you for taking the time to leave us a review. Very kind of you indeed, the whole team will be very happy to hear you had a good experience.
Fantastic experience: Excellent service and Reception. Thank you on behalf of my husband John
Hi Sue. Thanks for the kind review. Much appreciated
Fantastic experience: We as a family always have such a great experience at the practice. Both the dentist and nurse are amazing with my 9 year old and always put him at ease.
Hi Susan. Thank you for taking the time to leave us such lovely feedback, and thank you trusting us with your family’s oral health. It’s great to hear that we’re doing a good job.
Fantastic experience: Great service and always with a smile. Cheers
Hi Don Thanks for the kind review
Fantastic experience: I had an emergency appointment with Sara and Seren, they were incredibly kind and patient dealing with my anxiety, they explained everything thoroughly and treated my problem the same day, highly recommend Eirlys Dental practice
Hi , Thanks for taking the time to leave us some feedback. It really means a lot to us as a team. Indeed Sara and Seren are brilliant indeed ☺️
Fantastic experience: Fabulous dentists
Thank you for the kind review
Fantastic experience: Great dentist! I have CPTSD and really struggle with going to the dentist. They have been wonderfully empathetic, understanding, and compassionate. The team has really put me at ease, and i am no longer TERRIFIED at the thought of a trip to the dentist. I can't recommend them highly enough!
Hi Clare
It’s great to hear the staff were able to put you at ease and change your experience with dental care. We look forward to seeing you again and thank you for the kind review.
Fantastic experience: Excellent service, very friendly and approachable
Thanks for the kind review Steve
Fantastic experience: Sara was fabulous, really patient, very thorough and reassuring. Would recommend her and the team. Excellent service.
Hi Steph. Thanks for the review. It means a lot to us and has been shared with Sara and the team :)
Fantastic experience: Prompt professional treatment. Pleasant experience at reception and in the chair.
Hi Walt. Thanks for the feedback much appreciated :)
Fantastic experience: Dr Mostafa Hassan is the best dentist I have ever had. He iskind, gentle and caring. I previously was a nervous patient but no longer! I can recommend Dr Hassan and this practice wholeheartedly and have no hesitation to give it 5 stars.
Hi Aisha , thank you very much for your kind feedback. This really does mean a lot to us. We look forward to seeing you at the practice again. :)
Fantastic experience: It is a fantastic dental practice with friendly and helpful staff who go above and beyond
Hi Alex. Thank you for the kind review. Great to hear you had a positive experience at the practice. Have a lovely weekend
Negative experience: When my husband rang to get an appointment he had severe toothache and said he would probably need 2 fillings and was given a next day appt and told the dentist would probably do a check up and see to the fillings at the same time …. however he did a check up and 4 X-rays and he was given an appointment over 3 weeks later… still in pain and living on pain killers till then …..
Hi Sue
Thank you for your review and feedback. We appreciate that dental pain can be very distressing. We have thousands of patients who rely on us for these situations, and we do the best we can to accommodate everyone in as timely a fashion as possible. We aren’t able to locate your husband’s record without details. Would you kindly email us at [email protected] quoting “google review” in the subject and full patient details In the email and a member of staff from the practice should reach out to you to see if your husband is available to attend earlier to address this. Many thanks
Fantastic experience: My wife and I were both very impressed with Dr. Mohammad Abdel Daym and also with the attending dental nurse (I am sorry we did not get her name) We were shown great care and attention and quite honestly the dental hygiene and plaque removal was one of the best we have ever had. We were made to feel comfortable and relaxed, no mean feat for being in a dentist's chair. This was our first visit to the practice and we will have no hesitation returning for any further treatment.
Hi Amir , Thanks for taking the time to leave us such a great review. Much appreciated :!
Fantastic experience: They were very polite and professional, I would recommend them . Excellent
Hi John , thank you for the kind feedback
Fantastic experience: Visited this dentist, as was experiencing pain above one of my teeth, not a fan of the dentist as most aren't, felt quite nervous, but the staff here are calm, polite and professional which made me feel at easy. Thanks
Hi Ben.. thanks for the very kind feedback. It’s always great to hear that we were able to meet your expectations and provide you with a calm and professional experience.
Fantastic experience: Fantastic care for my 4 year old daughter and friendly, professional advice for me.
Hi Rich. Thanks for the review. Great to get this feedback and know that your daughter was cared for well. Thanks again
Fantastic experience: Extractions are never pleasant however I was dealt with in a very professional and kind manner. In my visits I'm completely confident and trust my dentist to choose the best course forward with my dental care. Thank you
Hi Roger. Thanks for the trust and the very kind review. Much appreciated :)
Fantastic experience: I have recently had an extraction and a filling at the Eirlys Dental surgery at Dolgellau. I was very impressed with the treatment i received and the helpfulness of the young dentist. I highly recommend this dental practice.
Hi Roger, thank you for your kind review. It’s always lovely to hear from you our patients, very kind of you to leave some feedback and share your experience. Have a lovely weekend
Positive experience: Friendly and efficient staff but double check what you are being charged for
Hi Robert , Thank you for your review and feedback. It’s great to hear that you had a friendly experience at the practice and you found things efficient. With regard to charging, we display our NHS charges in every surgery and at reception. For Private charges a guide is also displayed and available on the website. We will always ask you to sign a treatment plan before commencing any treatment, that clearly outlines the cost of items of treatment and the split between NHS and Private. Apologies if for any reason this was not your experience and we will share your feedback also with the team. Thanks again for your review.
Fantastic experience: The dentist was fabulous with my daughter and put her at ease. The staff were all friendly and this was a lovely experience
Hi Julia, it’s great to hear your daughter was put at ease during her visit. Visiting the dentist can sometimes be a big experience for children and we’re all happy that we were able to make this a good experience for you both.
Fantastic experience: I hate the dentist. I’m sure it’s not anyone’s idea of fun, but to be fair, you can’t hate anyone at Eirlys because they are all so lovely.. They are all kind and caring. I see Athina and she is so kind. She explains what needs doing, what’s happening and when. I’m really anxious about going but they really are the best. From receptionist to Dental nurse to Dentist - they are all lovely. I would highly recommend them to anyone.
Hi Samantha, it’s great to hear that you feel cared for and looked after with Athina, Laura and the staff at the practice. Taking the time to explain dental treatment goes a very long way in relieving anxiety around dental work. Thank you very much for your kind words and review.
Fantastic experience: I am on a dental plan at Eirlys and it's great value for money. I have regular checks and cleaning and my teeth and gums are now much more healthy than when I joined the practise. I was a nervous patient, but not any more. My lady dentist is so kind and gentle. I couldn't recommend this practise any more highly. Best dental service I've ever had by far!
Hi Ceri, Thanks for taking the time to leave us some feedback on your experience at the practice. One of our main goals it to make high quality dental care accessible to all. It’s great to hear that you feel you’re receiving good value for money in a kind and caring environment. Thank you and we look forward to seeing you again soon :)
Fantastic experience: An excellent dense is very helpful and very nice
Hi Sarah. Thank you for leaving a review today. Much appreciated and we look forward to seeing you again whenever needed.
Fantastic experience: Nice friendly staff, I have only had a check up so far so will leave another review after treatment
Hi Janice. That’s very kind of you and great to hear. Hopefully you’ll have a good experience with your treatment too . Have a great weekend
Fantastic experience: Very good service, lovely dentist and dental nurse. Receptionist was also very helpful.
Hi Nia, great to hear you had a good experience with our staff and service. Thank you for taking the time to leave us a review. Have a great weekend.
Fantastic experience: Very good, very professional.
Hi Steve. Thank you for leaving a review, very kind of you and great to hear you had a good experience
Fantastic experience: I could not recommend this practice more highly. After a terrible experience with West End Dental in Porthmadog I registered here and made an initial appointment with Athina Giovani. I definitely went in as a nervous patient but was immediately put at ease and had a very comprehensive treatment plan drawn up, with all treatment options presented along with costs so I could be involved in the decision making process. Treatment so far has been excellent, and going forward I won't dread going to the dentist. All the staff are lovely and attentive, a great team.
Hi Ellie
Thanks for your review. That’s very kind of you, great to hear you had a good experience with Athina and the staff. She is lovely and very experienced, and the staff do their best to reassure patients. It means a lot to us that you felt at ease and informed. Have a great weekend.
Fantastic experience: Efficient practice, pleasant staff, dealt with an urgency very satisfactory.
Hi. Thanks for the review. Great to hear that your emergency was dealt with effectively and that we could help you. Have a lovely weekend
Fantastic experience: Eirlys Dental practice provides an excellent service. The reception staff are approachable and efficient and the clinical care provided by the dentist and her assistant is of a high quality and is delivered with a gentle, warm and reassuring manner. Thankyou all.
Hi Phil, that’s very kind of you to leave us such a great review. We’re all very happy you had a good experience and look forward to seeing you again. Many thanks ☺️
Fantastic experience: Top practice that absolutely go the extra mile. Very impressed with all the staff there and they couldn’t be friendlier or more helpful. An easy five starts.
Hi Paul
Thank you very much for this review. It really means a lot to us when we get this feedback. Despite the pressures we face, We all put our hearts into what we do at Eirlys and hearing that transferred into a good patient experience is very rewarding.
Fantastic experience: Lovely staff and can't fault in any way.
Hi Gillian. Thank you for leaving such a kind review. Have a lovely day and weekend
Negative experience: A very nervous potential private paying patient, Not very good at all really. I will not be going back, regardless.
Fantastic experience: Straight in to see the dentist pleasant visit
Fantastic experience: The best dentist I've ever been to
Hi Keith , Thank you so much for the review. Glad you had a good experience at the practice, this really means a lot to us
Fantastic experience: I was a bit anxious about my appointment today but the dentist and his assistant were fantastic , I would like to thank them both , no pain or discomfort after treatment , both a credit to this practice
Hi Ron, Thank you for your kind words and positive feedback. We're delighted to hear that we were able to provide you with pain free and comfortable treatment and alleviate any anxiety you may have had. Our team takes great pride in delivering exceptional care and ensuring a comfortable experience for our patients.
We appreciate your trust in us and look forward to serving you again in the future.
Fantastic experience: Went today for emergency treatment and had to have a tooth removed. I am an extremely nervous patient when it comes to dentists but the team there were absolutely superb
Fantastic experience: Amazing service I called for an emergency appointment and they got me in for 10.30 that same day. I needed a tooth extraction. Amazing dentist, so gentle and made sure to talk me through each step. after 3 days of pain I’m now pain free and couldn’t be more thankful. Amazing staff so kind.
Hi Emily. Thank you for taking the time to write this very kind review. The whole team here are really happy that they were able to help. Thanks again
Negative experience: Hi my experience with my new trainee dentist name Samuel is zero confident in his work and comes across lazy i’ve had multiple cancellations with appointments because of him and after one year preparations for a top denture he decided to scrap that idea through lack of confidence with himself today he has struck me off through one missed appointment being 10 minutes late getting to my second appointment as I am registered disabled
Fantastic experience: Excellent service, made to feel at ease. A very friendly practice.
Fantastic experience: Samuel and Sara are a fabulous team, great communicators, very caring and efficient. I learn something interesting about teeth every time, and Sam's creative use of visual metaphors makes me want to look after them. Diolch o galon pawb
Fantastic experience: Excellent treatment from professional staff.
Fantastic experience: Professional and efficient.
Good afternoon Mark, thank you, and we’re very happy you had a good experience at the Dolgellau Practice.
Fantastic experience: Excellent care and reassurance for a nervous patient. Thank you Mari.
Positive experience: I am a private patient and all is well with the dentist
Hi Vivienne Thank you for your review. Much appreciated .
Fantastic experience: I made contact with the surgery in an emergency situation. I was given a very prompt appointment. The consultation was very thorough and informative. A very impressive surgery, with friendly and helpful staff. Thank you.
Fantastic experience: Fantastic, phoned up this morning after the bank holiday weekend and got an emergency appointment this afternoon. Lovely friendly staff. Thank you!
Hi John , that’s very kind of you, your feedback means a lot to us and we hope your appointment went well
Fantastic experience: Efficient receptionists. No long wait. Friendly, welcoming dentist and assistant. Thorough check of teeth and gums and a review of my tooth cleaning practice followed by quick removal of plaque build up. I was finished so quickly and went home with an appointment for next year's check up. I feel very fortunate to have such service on my doorstep.
Hi Nancy, Thank you very much from all the team for this kind review. It means a lot to us all that you had a good experience at the practice
Negative experience: Cancelled my appointment just before appointment time having waited in pain for some time. Then they would not answer the phone to rearrange an appointment
Hi Kevin, I’m very sorry to hear this, unfortunately we’ve had 2 dentists unwell this morning. If you are in pain and unable to get through on the phone please email
[email protected] and we’ll do all we can to get back to you
Our lines get extremely busy due to the high demand, once again apologies die the appointment cancellation, and please do get in touch via email
Positive experience: I'm very nervous. My Dentist, Mari is very reassuring and understanding. The ladies on reception are very personable, polite and always willing to help.
Hi Josie, thanks for your review. That’s very kind.
Fantastic experience: Excellent service staff very friendly and helpful .
Hi Gethin, thank you very much for this kind review. Much appreciated.
Fantastic experience: A very professional Dental Service. I needed urgent treatment and was given the best possible. NHS WALES I applaude you
Fantastic experience: Friendly and helpful staff. Dentist explained everything in detail of what they could do, giving me two options and how much they would cost.
Fantastic experience: Polite & thorough. Just glad to have an NHS dentist at last.
Fantastic experience: Mari Tudor-Jones did an excellent job redoing the fillings on my two front teeth. I was so nervous from past experiences. She was very gentle and compled the treatment of a very high standard. Thank you
Fantastic experience: Very good experience of having Sam's dental services even though having my tooth out was traumatic! very good communication, explanations and attending to me throughout the process. Highly recommended.
Fantastic experience: Very professional, excellent service...
Fantastic experience: Mari had a feather light touch, was quick and did a lovely job. Very impressive.
Fantastic experience: Very helpful and nice dentists :)
Fantastic experience: Following my recent visit and treatment, I found the whole experience excellent. The only minor thing was that it was a shame the treatment room on this occasion was so cramped.
Hi John, thank you very much for your feedback. It’s greatly appreciated
Fantastic experience: Quick and efficient and lots of communication about the appointment
Fantastic experience: Having had anxiety over previous dental experiences i can't recommend this practice enough i was put at ease and the dentist and the nurse were very patient and sympathetic during a difficult extraction and follow up appointments. 10 star expeience all the way for me.
Hi , thanks for the kind review and it’s great to hear that you had a good experience at the practice. The team will all be very happy that we were able to meet your expectations :)
Fantastic experience: Just home from having my very poor fitting dentures relined. They fit well and it was a great relief after several years of being left in the lurch by another dentist. Throughly recommended.
Hi Carole, we are delighted to hear this, and thank you for the kind review :)
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