mydentist, Filton Avenue, Horfield
Information about mydentist, Filton Avenue, Horfield
BS7 0BD, Bristol
Opening hours
- sunday: (closed)
- monday: 8:30-18:30
- tuesday: 8:30-19:30
- wednesday: 8:30-18:30
- thursday: 8:30-19:30
- friday: 8:30-18:30
- saturday: (closed)
mydentist, Filton Avenue, Horfield is a dentist offering: dental exams and checkups, emergency appointments, dental fillings, hygiene, extractions, composite bonding, NHS appointments, dentures, whitening, straightening, and dental implants in Bristol
Our comment from Best Dentists about mydentist, Filton Avenue, Horfield:
Mydentist, located on Filton Avenue in Horfield, is praised by patients for its exceptional dental care and friendly atmosphere. Clients have expressed their satisfaction with the professional treatment provided by the team, reporting experiences that transformed their views on dental visits. Key highlights include:
- Pain-Free Treatments: Many patients noted that their treatments, including complex procedures, were pain-free, allowing them to feel at ease.
- Compassionate Staff: The staff at Mydentist, from reception to the dentists themselves, are frequently described as friendly, caring, and supportive, making a positive impact on patient experiences.
- Personalized Care: Patients appreciate the detailed explanations and individualized treatment plans, which help to alleviate anxiety and ensure comfort during visits.
- Child-Friendly Environment: Families have highlighted how welcoming the practice is for children, with staff going the extra mile to accommodate young patients' needs.
Overall, Mydentist on Filton Avenue is highly recommended for its caring approach and professionalism, ensuring that dental care is a pleasant experience for all its patients.
Services and Treatments
mydentist, Filton Avenue, Horfield: Reviews
Fantastic experience: I just had the pleasure of having a front root canal treatment with Dominic and I am absolutely over the moon, I never had such a complex dental procedure with no pain whatsoever! Everything was fully professional, I felt like my teeth had a celebrity makeover! Thank you so much, maybe a lifetime of dreading to go to the dentist is over, being 48 years old, this was the best treatment I had in my whole life! One loyal patient who is no longer scared to have a dental procedure!
Hi There. Thank you so much for your wonderful review. We are so pleased to hear that our professional treatment exceeded your expectations and eliminated your dental fears. It's incredibly rewarding to know that Dominic was able to perform your complex front root canal treatment with no pain whatsoever, and that you felt like your teeth had a celebrity makeover. Your feedback about this being the best dental treatment you've had in your whole life at 48 years old is very much appreciated. We're glad that we could help transform your lifetime of dreading dental visits into a positive experience, and we look forward to continuing to provide you with the same level of professional, pain-free care that has made you a loyal patient who is no longer scared of dental procedures.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Lovely staff! Dr Carolina Peneque did an amazing job! I was very scared of dentist but with her calming and professional caring she gave my trust back. She created me a perfect dental plan, and with the invisalign gave me a confidence boost. Now I smile proudly with confidence! Thank you Carolina
Thank you for your wonderful feedback. We are delighted our team provided caring support and helped restore your confidence with your treatment plan.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I am 75. I am been scared of the dentist since childhood, after some bad experiences. Today that changed totally, all thanks to Rupert and Divya. I had a filling upper right . I was informed and encouraged during the whole process. I can never thank them enough for taking away a long held fear. I will see them in 6 months all being well. Thanks so much to both of you.
We are absolutely thrilled to hear our team helped overcome your long-held fear. Thank you for trusting us with your care.
We are delighted to hear about your positive experience with our team. Thank you for recognizing Jo, Liz, and Julia's kindness.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Over the years the dentists here have always been lovely. But this year I had Jackie and she was the best dentist I've ever seen. Thank you to her and her assistant! Keep up the good work.
Hi Sian. Thank you for your wonderful feedback! We're pleased Jackie and her assistant provided exceptional care. Your loyalty means everything.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been using this dentist for years now and honestly cannot fault any member of the team. After multiple bad experiences with other practices in the past, it is refreshing to meet friendly, efficient and approachable staff, from reception to the end of treatment, making me feel at ease as soon as i walk in. My dentist Carolina is always both empathetic and attentive, she makes sure I am aware of any changes in my dental health and up to date on options available to me, without making me feel forced into unnecessary treatments. Overall, the whole team here make an experience that nobody enjoys, as pain free and comfortable as possible and I cannot recommend enough.
Hi Jess. We are pleased to hear about your positive experience with our team. Thank you for your years of trust and loyalty. It's wonderful to know that you find our staff friendly, efficient, and approachable, and that you feel at ease from the moment you walk in. We're especially pleased that Dr. Carolina has been able to provide you with empathetic and attentive care, keeping you informed about your dental health and treatment options. Our goal is to make dental visits as comfortable as possible, and we're grateful for your recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: On behalf of my husband - he had an appointment with Dominic for a filling. He was seen quickly and felt comfortable with his new dentist.
Thank you for your wonderful comments and 5 star review!
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: As everyone else is probably experiencing, NHS dentists are impossible to come by in Bristol at the moment, so bit the bullet and came here to get my teeth checked and a wisdom tooth pulled. Dominic (and I'm really sorry, I've forgotten your name - but the lovely curly-haired woman who supported both of my appointments) were calm, professional, and put me at ease when I was very nervous about my first ever tooth extraction. I had gel so the anesthesia wasn't painful, and anesthesia so the extraction wasn't painful. A surprisingly mundane experience. Most of all, I appreciated not being shamed for not taking the best care of my teeth over the years, which obviously puts people (like me) off visiting the dentist out of embarrassment. Dominic gave me practical advice about how to look after my teeth in the long-run, and the extraction site in the short-term, without judgement. Bonus, got to keep my wisdom tooth to go under my pillow for the tooth fairy.
Hi Emma. We are pleased to hear about your positive experience at our dental practice. Thank you for highlighting our team's professional, judgment-free approach and practical dental care advice. Your comfort during treatment matters greatly to us, and we're pleased that Dominic and our dental assistant were able to put you at ease during your appointments. We understand that dental visits can be nerve-wracking, especially for procedures like tooth extractions, so we're glad we could make it a surprisingly mundane experience for you. We appreciate your feedback and hope you continue to maintain good oral health with the advice provided.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been going to this dentist for years and I’m very satisfied with the service, quick on appointments not only for myself but also my children. The receptionist is always welcoming and very helpful I would definitely recommend
Thank you for taking the time to leave us a 4 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: The receptionist team is amazing very welcoming and swaity is fantastic one in a million wouldn't go to anyone else can highly recommend
Hi Peter. Its lovely to hear that you trust the practice with your dental care. Thank you so much for your wonderful review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: One of the most caring and supportive dental practices I've been to, the reception team are really lovely with handling my anxiety so well. Carolina is patient and gentle still have more treatments to complete. Wouldn't go anywhere else.
Hi Lana. We're pleased to hear about your positive experience at mydentist, Filton Avenue. Thank you for sharing your feedback with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had my hygiene cleaning done this morning. This is a strong and effective team I have seen (I have been to 4 different places in the UK because of my moving). The receptionist was very helpful and strong organised. While I was waiting for my appointment, I observed her highly confident and well organised with not only coming in appointments but also phone calls. She was very initiative and friendly, contacting patients about earlier available slots. I was impressed by her work in my 5 minutes waiting time. My dentist Carolina was amazing in her work, too. She was really professional and detailed. This is my third time visit here, and she remembered that I have very sensitive teeth, being gentle and patient with my teeth. And she followed up with my last treatment, which was like 9 months ago. She gave me advice on daily dental care and mouthwash choices. I must say this branch has an awesome team!
We're happy to hear about your positive experience at mydentist, Filton Avenue, Horfield. Thank you for sharing your feedback. We're particularly pleased that you noticed the efficiency and friendliness of our receptionist, as well as the professional and attentive care provided by Carolina. It's wonderful to know that Carolina remembered your specific needs and offered personalized advice. We strive to provide excellent service and comprehensive dental care to all our patients, and your review encourages us to continue our efforts. Thank you again for choosing our practice for your dental needs.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My son had a large swelling on his face went in to the receptionist this morning explained about my son and with him been Autistic and been very worried about the dentist they went above and beyond for us today got us in this afternoon and the staff were so lovely highly recommended will now be my sons new dentist amazing work can’t thank is them enough mr Kelley was amazing with rocco explaining everything to him and me amazing dentist
Thank you for your kind words! We're delighted that our team was able to accommodate your son's needs and make him comfortable. It's wonderful to hear that Mr. Kelley explained everything thoroughly to both of you. We look forward to providing continued care for Rocco in the future.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Don’t usually write reviews but I really need to express how amazing this dental practice is! The reception girls are so lovely very welcoming and my dental nurse Carolina is the best dentist I’ve ever had! She’s is so so good at her job I’ve never felt so comfortable in a dental practice before (I have a big fear of them) I had a old black filling removed and some decay formed under removed and a new white one to replace I DIDNT FEEL A THING!!!!! Carolina you’re the best thank you. Never leave us ! ❤️❤️❤️
Thank you for sharing your experience with us! We're happy to hear that you had such a positive visit with Carolina at mydentist. It's wonderful to know that our reception team made you feel welcome and that Carolina was able to help you overcome your dental anxiety. We're especially pleased that you found the filling replacement procedure comfortable and pain-free. Your kind words about Carolina's skills and care mean a lot to us, and we'll be sure to pass along your compliments. We appreciate you taking the time to write this review and for choosing mydentist for your dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had a filling fall out overnight. Spent an hour and a half calling up all dental clinics in Bristol the next morning. Found this 'mydentist' clinic to be the only humane one. Max the receptionist was incredible in sorting me out quickly, affordable and most importantly, without trying to rip me off like all the other clinics. She offered me the option for a 'refill', since that was all I needed. I did not need a separate consultation just to be assisted in figuring out what there is to be done in my mouth. I already know that. This was the first time I was going to the dentist in the UK and everyone wanted to charge me 90-125 pounds just for the consultation, and on top of that, 140-290 pounds for a filling, depending on how big the dentist would decide it is. I could have been set back more than 400 pounds just to get a filling put back in my tooth. Ended up paying 160 pounds only for a permanent filling, and Mr Dominic Parish the dentist did an amazing job also.
Your positive feedback is appreciated. We are glad to hear about your positive experience at mydentist, Filton Avenue. We're particularly pleased that Max, our receptionist, was able to assist you quickly and efficiently, and that you found our pricing to be fair and affordable. It's wonderful to know that Dr. Dominic Parish provided excellent care and did an amazing job with your filling. We strive to provide high-quality dental care that meets our patients' needs, and we're happy that we were able to do so in your case. Thank you for taking the time to share your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great appointment with Carolina, she answered all my questions, advised on next steps and carried out the appointment faultlessly. Thank you
Thanks for your positive feedback, Chloe! It is amazing to hear about your great appointment with Carolina.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My dentist, Swati, was incredible. She treated me with exceptional care and a great deal of patience. It's not easy when you're anxious about dental treatments and feel nervous, but Swati managed everything with utmost professionalism and kindness at every step. The team at Filton Clinic is wonderful—thank you again, Swati!
We are overjoyed to hear about your exceptional care from Swati at mydentist, Filton Avenue. Thank you for sharing your experience with us!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Wonderful practice, reception were so welcoming and kind. The dentist and nurse were so helpful and very caring. I was really impressed.
We are glad to hear that you had a wonderful experience at mydentist, Filton Avenue, Horfield. Thank you for your kind words.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Absolutely amazing! Carolina and Vicky are so reassuring and understanding, and show so much care and understanding. The reception staff are welcoming and friendly, it makes it a great dental practice
Thank you for sharing your amazing experience, Emma! We appreciate your kind words about Carolina, Vicky, and the reception staff at mydentist, Filton Avenue, Horfield.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly and helpful receptionists always greet you with a smile Would always recommend
Thank you so much for your wonderful review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly and professional excellent service
We very much appreciate your 5 star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: lovely receptionist team, they were so welcoming. everyone else was so lovely the treatment i received was brilliant.
Thank you for your review, Summer Pitchford! We are glad to hear that you had a lovely experience with our receptionist team and received brilliant treatment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Fantastic dentist. Max is always amazing, as are the reception staff, shout out to Nicola who always makes me feel welcome.
We are pleased to hear that you had a fantastic experience at mydentist, Filton Avenue, Horfield. Thank you for your kind words about Max and Nicola.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Lovely staff, dentist was very knowledgeable and kind.
We're pleased to hear you had a great experience with our knowledgeable and kind dentist. Thank you for your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Always have such a welcoming experience from the receptionists both on the telephone and in person, Nicola has always been very helpful. Max is a lovely dentist and I would highly recommend him to anyone looking for a new dentist.
Thank you for your kind words, Louise. We are delighted to hear about your positive experience with our team and Max. It's wonderful to know that you've had welcoming interactions with our receptionists, both on the phone and in person. We're particularly pleased that Nicola has been consistently helpful to you. We appreciate your recommendation of Max as a dentist and are glad that you find him lovely to work with. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I was very nervous to attend my appointment however the receptionists were lovely and Carolina and Vicky were amazing! Would definitely recommend this practice!
We're pleased to hear that you had a positive experience at mydentist, Filton Avenue, Horfield. Thank you for taking the time to share your feedback! We understand that dental appointments can be nerve-wracking, so we're glad our receptionists, Carolina, and Vicky were able to make you feel comfortable. We appreciate your recommendation and look forward to continuing to provide excellent care for all our patients.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Staff are very helpful and friendly and the service i and my son has received has been excellent
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: This dental area was very nice. They provided help and assistance with my teeth and help me get my way to putting on my braces and telling me how to brush them. Also, very friendly staff. Very easy to make appointments and very welcoming. Would most definitely recommend taking your kids or yourself here.
Thank you for taking the time to share your experience with us, Justin. We are pleased to hear that you found our dental area nice and our staff friendly. Your recommendation means a lot to us!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Really welcoming staff , I’ve had appointments I’ve been nervous for but always been made to feel comfortable. Very clean too!!
Thanks for your positive feedback, Izara! We're glad to hear you felt comfortable during your appointments and found our staff welcoming. Your feedback is incredibly valuable.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Amazing clinic, very lovely friendly staff, always on time. I have to thank my dentist Doctor Carolina, she is super helpful and professional!
Thank you for taking the time to leave us a 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great dentist! The staff are all brilliant. They all make you feel comfortable and welcome. I would highly recommend this dentist. 5 stars from me
Thank you for your review, David! We are thrilled to hear that you had a great experience at mydentist, Filton Avenue. We appreciate your recommendation and look forward to seeing you again.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly staff and excellent treatment.
We're delighted to hear that you found our staff friendly and treatment excellent. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent service from reception to the dental consultants
We're delighted to hear you had an excellent experience at mydentist, Filton Avenue, Horfield. Thank you for your positive feedback, Jayne!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Happy with treatment I have had at the practice. Professional, kind and caring staff.
Hi Nicola, I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Needed an emergency appointment and the team at my dentist were incredible, maxine was incredibly helpful and found Mt an appointment straight away, dominc and amber were fantastic whilst I was in the chair and made a tooth removal easy and stress free. And finally vicky was super helpful with sorting my next appointment out. Thanks you to the whole team
Hi Conor, thank you for taking the time to leave a 5* review, it is much appreciated. It is wonderful to hear you was able to be seen so fast and that the care you received was at a high level. I am so very glad to read your kind comments for specific individuals of the practice team. We look forward to welcoming your back for your next appointment,
Kind Regards
mydentist Patient Support Team
Fantastic experience: Lovely receptionists and the dentist was very patient with me
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Dom the Dentist was brilliant and really helpful when my husband visited. He was in pain and the reception staff went out of their way to find him an appointment. I would highly recommend them.
Hi Rebecca, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Dom and the practice team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Just had to leave a review on My Dentist on Filton Avenue for Carolina, the best dentist I’ve ever had, so skilful and careful and always puts my mind at rest with her confidence. I thought I would be loosing teeth but Carolina always skilfully saves them, thank you so much Carolina. Also a mention for the reception team who are always helpful and accommodating and all support staff
Thank you for your 5 star review. I am very pleased to hear your experience as a mydentist patient and will share your positive feedback with the Practice Team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Our doctor Yasmin and her assistant Kate was so lovely and helpful when I had my check up appointment as I had to take my 2.5 years old boy with me. After when I finish my son had a first check up which went really well. Yasmin was very friendly and she know how to talk to kids. My son lay down on the chair by himself and let the doctor to check his teeth I was so stressed if he will open his mouth but he did. Also, my partner was very thankful after he visited. Definitely recommend this place everybody they are friendly and I never had an issue found appointment when we need.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr. Yasmin and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Came into the dentist in the most excruciating pain of my life left with zero pain at all. Max the dentist best guy I’ve ever met in my life he deserves a KNIGHTHOOD for his service.
Hi Kallum, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Max.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Swati is the best dentist I have ever had, she's been dedicated to helping me sort my teeth out and she really cares about trying to help me with my receding gums and all other issues, I wish I had her years ago as I don't think I'd have the problems that I now have, thank you Swati
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Swati and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: My mom went there all her teeth were moving around. She had gum disease, and wasn't getting much help from other dentists. Swati managed to fix the issue right away.
Hi
Thank you for such a fabulous review. We appreciate you sharing your mum's patient experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Experienced dentists, friendly nurses and helpful receptionists. Great practice.
Hi Katalin, Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had an extraction done by Swati, I would highly recommend her I didn't feel a thing and she was very clear about the procedure and risks. I will definitely use her again. Also the reception staff were very helpful and friendly.
Hi Steve, I'm happy to hear your treatment went well. Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Swati and the practice team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Brilliant dentist with very kind staff, made me feel very welcome and explained the process very well with upcoming procedures. Would definitely recommend this practice over others
I'm so happy to hear that everything was fully explained to you in a caring and reassuring way. Thank you for your 5 star review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Mid process of getting my teeth sorted but really really happy with my front teeth and fillings ive just had done. Cant wait to get a dodgy false tooth fixed and composite bonding
Thank you for such a fabulous review. Its lovely to hear that you trust the practice with your dental care and I'm really happy to hear that your treatment is going so well.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: After so much fear of the dentist and worry about how much it may cost, due to not being able to find an NHS dentist, I feel so much happier after my appointment today. The reception staff are lovely and really helpful explain everything and my dentist was also really reassuring Thank you ❤️
Thank you for taking the time to leave a 5 star review. We work hard to keep our private prices competitive, so we appreciate your positive feedback on our charges. .
Kind Regards
mydentist Patient Support Team
Fantastic experience: You are the best. “My smile looks amazing thanks to you.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My dentist Carolina and her assistant Vicky are just amazing! Couldn't thank Carolina enough for all her professionalism and flexibility. She explains everything that she is doing and is very caring. Best dentist ever!! Vicky is so friendly and makes you feel at ease. Couldn't recommend enough :)
Hi Daniela, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Carolina and Vicky.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I wanted to write a recommendation after the incredible treatment I received at mydentist practice today. I am usually very nervous about attending any dentist, however right from the moment I stepped through the door, the receptionists Yaz and Nick were welcoming and clear about what I needed to do. In terms of treatment, dentist Carolina and nurse Vicky were so careful and went absolutely above and beyond for me. Could not have asked for a better experience. Thank you!!
Hi Rebecca
Thank you for your 5 star review and recommendation. I'm delighted to hear how happy you are with your experience at the practice. We understand how people may be frightened of attending the dentist. It's therefore really important to us that our patients feel comfortable and reassured whilst in our care. It’s great to hear that the Carolina and Vicky communicated your treatment with you so well and that following your visit you would recommend us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great surgery
Hi, Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Amazing! I hadn’t smiled properly for years because of the state of my teeth and thought they were beyond repair but within a few short visits they are looking even better than before….Carolina and Vicky, you are the best!!!
Hi Anna, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Carolina and Vicky.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Got me an emergency appt and fixed my broken tooth. The receptionists are welcoming and Dominic did a brilliant job. Thank you.
Hi Julia, It’s great to hear that we could see you so quickly and that your dental issue was resolved. Thank you for your 5* review, they are a lovely practice and I know that both the practice team and dentist, Dominic, will be thrilled with your review
Kind Regards
mydentist Patient Support Team
Fantastic experience: Absolutely Brilliant, Very helpful, kind friendly staff, my daughter was really scared and they made so much effort to make it as pleasant as possible for her, would highly recommend
Hi Abigail, Thank you for such a lovely review and recommendation for our practice. They are a great team who really care for their patients.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Went today for the first time and everyone was so lovely! Was really nervous before going but everyone soon put me at ease. Going back in a couple of weeks for some treatment and know I won’t be as nervous as all the staff were so reassuring and kind! Thank you so much.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Amazing Experience from Carolina Peneque!! The procedure was ever so flawless, explained well step by step and was incredibly gentle. I’m not bias but Carolina is properly the best dentist ever! Thank you Caroline and your amazing assistant, I really appreciate what you have done for me!
Hi Marvin, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Caroline Peneque and the practice team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I’ve been with this practice for a couple of years now and actually enjoy going to the dentist now! Swati and her dental nurse are always friendly, as are the reception staff. Super easy to get an appointment booked in and always get reminders ahead of the apt. Feel very fortunate to be registered here!
Hi Emma, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Swati and the practice team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Positive experience: Max was excellent, talked me through what he was doing and very reassuring. Just wish they took NHS!
Thank you for taking the time to leave us a 4-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I would definitely recommend this practice, I came in having bad previous experiences and lacked self confidence so was weary but the reception staff were an amazing first point of contact and my dentist herself (Carolina) was probably the best dentist I have ever come across, she sat me down without any judgment came up with a dental plan treatment and worked her magic. I'm so happy with the results I now smile again. Thank you so much.
Hi Carleen, Thank you for your 5* review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Carolina and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: I visited this practice as an emergency appointment. I’m not from the city but was in pain so was desperate to be seen. Dr Yasmin and her nurse were very attentive and caring and explained everything clearly. Would definitely recommend.
Hi, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Dr Yasmin and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: Really happy with this practice, the team are all so friendly and kind, would recommend
Hi Lauren, Thank you for taking the time to leave us a 5-star review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly staff and excellent service from this practice! Definitely recommend
Hi Alice, Thank you for taking the time to leave us a 5-star review and recommendation. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I can highly recommend this practice. Polite and professional service on an affordable price. My dentist, Carolina and hear kind assistant, Vicky provided near painless treatments with absolutely no discomfort. If you are like me, and have some fears for dental treatment, book an appointment with these fantastic ladies, and let them take good care of you.
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had a great experience starting with the desk staff to the doctor I was assigned. Such a refreshing experience when compared with other practice I used to visit earliest. I would thoroughly recommend this practice. Thoroughly professional. My longstanding issues have gone due to meticulous and professional work from Dr there!
They are a lovely practice and I know that your dentist will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I got 6 fillings completed here and a review for wisdom teeth. Despite not being familiar with the system in the UK, the ladies here made me feel super comfortable and informed through out the entire experience! Highly recommend, will be returning if necessary. Thanks Carolina, Meg & Vicky x
I'm happy to hear your treatment went well. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Choosing Dr. Swati for my dental surgery was the best decision I made for my oral health. Dr. Swati's expertise and compassionate care made the experience seamless and painless. The professionalism and friendliness of the whole dental team were truly exceptional, creating a comforting atmosphere. From the initial consultation to the post-surgery follow-ups, Dr. Swati demonstrated a deep commitment to ensuring my well-being. I was suffering a lot, but Dr Swati showcased a commitment to excellence in dental care and reassured me. I'm beyond grateful for the positive impact Dr. Swati has had on my oral health. Thanks to her skilful hands and genuine concern for her patients, I now have a brighter, healthier smile. I wholeheartedly recommend Dr Swati and this Surgery for anyone seeking top-notch dental care with a personal touch.
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your amazing review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I always avoided dentists out of fear but have recently been going to Max Pasch -Jones and he has been brilliant. My dental anxiety is much better and Max takes extra care to make sure I'm not in pain.
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had bad experiences with previous dentists and because of it I really struggle whenever I go to the dentist and I'm incredibly nervous about it, but I'm very happy with them. My dentist Max Pasch-Jones is great: really good at calming you down and explaining everything that is going to happen and walking you through every procedure, he's very delicate and reassuring, and it made going to the dentist a lot easier for me. I have stopped leaving a dentist appointment shaking because of the stress of it! And the procedures have been quite painless (I barely feel it when he numbs my gums). The receptionists are very nice and you get a lot of reminders of your appointment which makes it easier.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Max Pasch-Jones and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Negative experience: Avoid this dentist if you can! The only thing they know how to do here is asking for money. The filling I did in London lasted for years but when I moved to Bristol I found this surgery close to my house, did refilling with them but only lasted for 2months. Giving them another benefit of doubt, I decided to visit them again after 2 year. I was asked to pay £25 which I did pay. When I was called in the dentist asked why I came and I told her. As she proceeded to check, almost injured my tongue with their equipment and in less than 5mins I was told everything was fine. Even when I asked for a refill for one the teeth she said it’s not obvious or I should book another appointment to pay £75 so I left. On getting home I received a call from the receptionist asking for refilling payment, the refill I didn’t do? I was surprised and asked her to go back and double check to confirm because I didn’t do anything filling. A few minutes later she called back to apologise. From the dentist to the staff are all unprofessional.
We are very sorry to receive your 1-star review and would very much appreciate the opportunity to investigate your concerns. If you would like to share your experience with us, please email [email protected] then we are able to investigate and provide you with a response.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Always helpful, and finds the best option for appointments, treatments, even when urgently needed. Thank you
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Mr Max Pasch-Jones and staff especially the lovely receptionists are amazing and doing an excellent job.They are all so dedicated and helpful and kind .My family and I are greatful to have a fantastic dentist practice.Our branch is outstanding.A huge THANK YOU to all at My dentist,filton AV, Horfield.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for our Clinician and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
mydentist Patient Support Team
Fantastic experience: I recently visited Mydentist on Filton Avenue upon a friend's recommendation, and I'm glad I did. Dr. Carolina Peneque and her assistant were amazing – both skilled and incredibly friendly, with a calming presence that made my visit comfortable and stress-free, which is quite a feat for a dentist's office! I'm a tall guy, but I usually feel very tiny when sitting in the dentist's chair... :D The team at the front desk also deserves a shout-out. They were accommodating, helpful, and very cheerful, which added to the overall pleasant experience. I’m happy to extend the recommendation that was given to me. If you're looking for dental care that comes with a great experience, I highly recommend the staff at Filton Avenue.
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had my first appointment and from the word go was made to feel at ease, my dentist Max was brilliant very reassuring at every stage of the appointment which helped as always been a nervous dental patient
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Max.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great service! Nice staff 10/10.
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Saw Carolina for treatment recently and she did an amazing job. Pain free and overall a great experience. Will definitely come back. Nurses and reception are great in that practice, as well.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Fantastic dental practice! After having pain for 7 years after a badly done filing they were able to now help me live pain free and it has really changed my life. They actually cared enough to do something about it for which I am so grateful. My dentist is wonderful and very reassuring as I'm quite a nervous patient. The dental nurse is also really skilled and in time with the patient. The practice is always clean and tidy and the reception staff are always friendly and helpful. Would highly recommend this practice. Very happy here and glad to have found it.
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had an appointment with Carolina today as i had a really sore wobbly back tooth that was causing me much pain Normally when I visit a dentist I get very nervous but the team at My Dentist, Filton were great Carolina explained everything clearly & took time to make sure I felt comfortable The extraction was quick & painless I would definitely highly recommend her 100% excellent
They are a lovely practice and I know that Carolina will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I’ve been under the care of Dominic since covid . He is a professional brilliant dentist and always makes me feel at ease and comfortable. Friendly receptionist staff and a good clean practice.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dominic and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I recently received treatment from Max who is a new dentist at the practice. I had a filling which I was quite nervous about but Max made me feel much better. I had the numbing injection but I didn’t even feel it when administering it. I’ve not had any trouble with this tooth since. Would recommend him in future.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Max.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have just started my Invisalign treatment with Carolina. I am 8 weeks in to my journey and I can’t believe the results I have already!! Carolina is very knowledgeable and has talked me through every step. I am very excited for the final results!
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Carolina.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My appointments were on time, I was treated with respect and dignity
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had my first appointment back here, after not attending a dentist for a few years as my old dentist closed down and during covid I couldn’t re register. Registering me wasn’t any hassle for the branch and Max (the dentist I had my appointment with) was so friendly and informative on every question I asked him, he is full of knowledge. I love it here and the FOH staff are all great too, especially Nicola, you can really tell she loves her job and is super passionate. Thank you to all
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Max and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great practice with brilliant dentists.
We're absolutely thrilled to hear that you had a great experience at mydentist, Filton Avenue, Horfield. Thank you for your feedback!
Kind Regards
mydentist Patient Support Team
Negative experience: The receptionist there are extremely rude.
We are very sorry to hear that you have been unhappy with the service that has been provided by our reception team. The reception team is the face of our practice and it is important to us that they provide all patients with the service they deserve. We have taken on board your comments and will provide the team with this feedback and stress the importance of providing a good service to our patients. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to talk to you
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: On behalf of my mother in law. I have been seeing Carolina and she is amazing. I suffer with really bad dental anxiety and she is lovely as is her nurse. I highly recommend her to anyone. I’m hoping this will soon end my anxiety. Thank you so much Sam S xx
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very happy with the service. Seen by Carolina and nurse Meg and they're both amazing professionals. Cannot fault anything, totally recommend this practice to others.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: i saw Carolina on short notice for broken tooth and she was great I would recommend a lot 10/10 painless service
Thank you for your 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Much better than when I paid to see Bupa and cheaper too! Being seen by Carolina and am very happy with service, I’d recommend to others. Receptionists we’re organised and helpful when I needed to change appointment at short notice too My only comment would be they only give stickers to kids, feels a bit harsh.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Caroline and the practice team.
we look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Lovely staff and Dom did a great job - the most pain-free injection and filling that I've had. Well done!
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Just come back from seeing Maria Vinas Portillo very helpful and easy to talk to. Charlene who was with her really made you feel at ease and she is a credit to the Surgery.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Maria and Charlene.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Positive experience: Receptionist and dentist, very professional and friendly which makes trip to the dentist an enjoyable experience
Thank you for taking the time to leave us a 4 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have had several dentists but all been professional the surgery is always clean and staff on reception desk always polite friendly service given.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I like to thank Mo for his excellent help over the last years. Sorry to see him go and wish him all the best for the future. Dave Kath and Sophie Pook
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Negative experience: They cancelled my appointment twice in a row, once with a few hours notice and once the day before. More than doubled prices for the hygienist - joke of a practice.
Thank you for your feedback. I am sorry to hear that you are unhappy with the service provided to you by our practice and that your appointment was cancelled at late notice. We apologise for the inconvenience caused. Although we try to honour our appointments, current circumstances are meaning that there are occasions where we may regrettably have to cancel some appointments. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to talk to you.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Had a chipped tooth which hurt. I rang and immediately got an got appointment today. Dominic dentist was reassuring and did a brilliant fix. Also shout out to the receptionist (sorry I didn't catch her name) who was helpful and friendly and knowledgeable.
Good Afternoon
Its great to hear that we could see you so quickly and that your dental issue was resolved. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I saw Mo and Meg for Invisalign treatment. They were both very kind and professional throughout, answering every question I had and making sure I understood the process and associated costs. I am so pleased with the results. Mo is a really great dentist and I would recommend him to anyone looking into options for teeth straightening.
Good Afternoon Caitlin
I'm happy to hear your Invisalign treatment went well and that everything was fully explained to you in a caring and appropriate way.
Thank you for your 5 star review. Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I've been a patient here for years and recently decided to get Invisalign. The process was professionally done throughout and I've ended up with amazing results. A huge thanks to Mo, Meg and the team.
Good Afternoon Adam
I'm happy to hear your Invisalign treatment went well. Thank you for your 5 star review. Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Hated the dentist for years, but can safely say I won’t put off attending the dentist again, the dentist made me feel comfortable gave me all the options and what would work for me. Communication has been great from reception through to the nurses and dentist.
Hi
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
Patient Support Team
Fantastic experience: Very friendly, felt confident with the dentist Dominic made me feel at ease.
Hi
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
Patient Support Team
Fantastic experience: Thank you so much to Mo & Meg..!!! So please with my teeth thank you best dentist ever been to xxx
Good Afternoon Melissa
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
Patient Support Team
Fantastic experience: I just want to say a massive thank you to Dr.Gabriella Toth. She is my regular dentist and I am so grateful for her kind and gentle nature. I am a nervous nelly when it comes to the dentist but she was very good at making sure I felt comfortable. She left me feeling reassured and very satisfied with my treatment. Would 100% recommend this practice to anyone.
Good morning,
Thank you for your 5 star review and for taking the time to leave your lovely comments, which will be shared with the practice team.
Many thanks,
Patient Support Team
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