mydentist, New Road, Ludlow

Fantastic experience: A return visit today and recd excellent treatment very caring people lovely clean areas to wait in and easy parking . Recommend this practice.

Fantastic experience: Amazing experiance throughout having had a root canal, braces (clear correct aligners), whitening and also composite bonding between 3 clinicians who communicated so my long journey was smooth and easy thank you Sheila, Charlene and Anil.

Fantastic experience: My Dentist I would recommend for a very professional and caring service definitely 5 Star

Fantastic experience: Lovely service. Andreea explained everything very carefully. Definitely recommend.

Fantastic experience: Saw Damien the hygienist, as a heavily pregnant woman he ensured I was comfortable throughout the appointment and explained the importance of my gum health during pregnancy. Reception staff very helpful. Lovely practice

Negative experience: ABSOLUTE JOKE OF A DENTIST!! I go in have treatment/extraction then I try to book another appointment weeks later to be told Iv not visited the practice in 3 years?! So try making me pay silly amounts of money when I’m an nhs patient, they Won’t take stitches out my mouth that have been in over 3 weeks unless I pay £57! They put them in after takin 2 teeth out for free??? (Which didn’t even need extracting they could have been saved!) I’m very anxious about the dentist anyway and this doesn’t help in the slightest!! It’s like banging your head against a brick wall talkin to the reception. All they say is “I can only read what’s on the screen” well that’s helpful. . Emailed the address given and the response I got off them was about as helpful as the people working on reception!

Positive experience: Really happy with the clear correct treatment, very pleased with my teeth feel like I can smile fully and confidently, would highly recommend.

Fantastic experience: I lost a cap from my front tooth yesterday and so called for an appointment and was given one the very next day this morning at 9 o'clock .I was given the most professional kind and friendly service from Andreea and another lady who did an amazing repair. I give my highest recommendation ,thank you both

Fantastic experience: Very caring and clearly explain everything

Negative experience: Awful. I came back from an appointment here crying. I hadn't been for a while because I was undergoing chemotherapy. Don't get cancer guys because then they strike you off their NHS list. I can't afford their private fees, and even if I could, I wouldn't spend my money there. Edit: The reply shows two things. One - that it's really not clear before you make an appointment what particular payment system you are on. Honestly thought I was NHS in 22. It certainly didn't come with the hefty price tag my last appointment came with. Secondly they will happily share your details to anyone. Here are some more. Went there in 22. Cancer diagnosis early 24. Life changed forever. Found a new dentist late 25, very pleased. Thank you!

Fantastic experience: My mum's temporary crown fell off. We were holidaying here, but nevertheless they gave us an emergency appointment that morning and everything was quickly sorted. They could not have been kinder or more helpful. They went above and beyond even though mum was not their regular patient. Thank you so much.

Fantastic experience: Over the last 11 months I have had work done by both Shelia D’Souza and Charlene Fata in the Ludlow branch of MyDentist. Sheila has managed by Clear Correct journey and Charlene has rebuilt and refreshed my composite veneers. I was anxious to get this work done prior to my wedding this year and my ‘dentist dream team’ have worked really hard, scheduling my (many) appointments to have the work done before my big day! They have transformed my teeth, giving me the confidence in my smile that I have always wanted. I would recommend clear correct to anyone who wants to feel a little more confident- it is a very easy process that gives amazing results. I am never going to stop smiling!

Fantastic experience: Brilliant. I rang them because I had raging toothache. Reception team were so helpful Seen within 24 hours. I am terrified of dentists. They were amazing, everything explained . Thank you Jasmine and the team. Really appreciate you

Fantastic experience: Very good, everyone is very nice and very helpful

Fantastic experience: Kind and helpful service

Negative experience: I urge you to avoid at all costs. I don’t normally leave negative reviews but for this place I make an exception.

Fantastic experience: This is my second visit which is unusual for me as i,m quite a nervous patient. I have now seen Charlene, dentist , and Michele, hygienist, who both helped me to relax, talking me through the treatment. Excellent experience for me on both occasions so would highly recommend.

Fantastic experience: If I could give more than five stars, I would! I have a major needle phobia and hadn’t stepped foot in a dentist’s office for over 10 years. When I finally gathered the courage to go, Dr. Anil Melitt broke the news that I needed 10 teeth removed. I was terrified, but his calm, understanding nature instantly put me at ease. Here’s where things got truly exceptional. Dr. Melitt noticed I was in a good headspace and actually rebooked me for the same afternoon to extract six teeth. I won’t lie, I was nervous. But Dr. Melitt and his assistant (I wish I could remember her name because she was amazing!) went above and beyond to make me comfortable. They handed me headphones, gave me black glasses to block out the lights, and applied the most effective numbing gel I’ve ever experienced. When it came time for the injections, I hardly felt a thing. I couldn’t believe it! But it didn’t stop there. Since everything was going so smoothly, Dr. Melitt suggested we go ahead and numb the other side and remove four more teeth. In one sitting, I had 10 teeth removed and about eight injections, yet I was completely at ease. It was practically painless. I never thought I’d say that about a dental visit! What truly amazed me was how much my fear disappeared during the process. I walked out of that appointment with so much confidence, knowing I finally found a dentist who genuinely understands anxiety and goes the extra mile to make sure you’re comfortable. For the first time in over a decade, I’m not afraid of returning for more treatment and I’m actually looking forward to starting the journey toward getting my dentures with Dr. Melitt and his team. If you’re someone who dreads the dentist or struggles with needle phobia, I promise you, Dr. Anil Melitt is the dentist you’ve been looking for. His kindness, patience, and exceptional skill turned what I thought would be a nightmare into a surprisingly calm and even positive experience. I never thought I’d feel excited to go back, but here I am, looking forward to continuing my journey with Dr. Melitt and his incredible team. I’m so grateful to have found them, and I can’t recommend them highly enough!

Fantastic experience: My treatment was well explained how and the reason it needed to be done.

Fantastic experience: Charlene is a lovely dentist and very informative, nurse today laura was also brilliant

Fantastic experience: Nice staff didn’t have to wait too long wonderful dentist!

Fantastic experience: Excellent service as always. These dentists and their staff always do a great job.

Fantastic experience: Everything was fab from reception to dentist

Fantastic experience: Today I had an appointment booked to receive some treatment which I can honestly say I was dreading! I’m not good with dental visits, even thou I have very good oral health i had been having awful pains in my back tooth.. so I booked in for an tooth extraction with added complications of my root possibly being in or to close to the main nerve! I was a mess, but I can honestly say the care, compassion and time given to me was 100% first class! Fully explained, step by step, he was so professional! The dental nurse was very supportive! Nothing was missed and even a follow check was offered and completed that evening! The treatment area was spotless and communication.. perfect! Can’t thank Amir enough! And now being pain free! Thank you!

Positive experience: They haven't replaced their NHS dentist so I've had to booky child in for a private appointment. I was told at the time of booking it would cost £15. When checking in for the appointment I was told the prices had gone up to 25 I had received no communication from the practice advising if the price increase and was told 'we have too many patients to contact them' The lack of communication is unsatisfactory however the redeeming factor was the fantastic dentist.

Negative experience: Useless service. 09:00 appointment, 09:15 the dentist was in reception chatting to staff, 09:25 practice manager arrived and went into meeting with the dentist. 09:45 still no sign of being seen so I demanded a refund and left after the practice manager told me she was short-staffed!

Negative experience: Seven minutes later than the appointment time, the appointment was canceled and the deposit was forfeited. Staff explain attitude is very poor. The last time I went to the dentist, I waited twenty minutes, how can this be explained?

Negative experience: Avoid them.

Fantastic experience: Sheila is fantastic also All the nursing staff are perfect.

Negative experience: Absolute joke of a dentist, it’s fine for them to cancel appointments but not fine for me to cancel an appointment, unless I’m a psychic and can tell 24hrs before my appointment I’m going to be ill. You just take the first opportunity to strike people off nhs so you can rob them blind by telling people they have to go private. We stayed quite when you took my wife’s wrong tooth out, but I think if you want to play funny buggers then we can too, glad we kept all the evidence that the wrong tooth was taken out.

Fantastic experience: Been coming here for a couple of years now always so kind and professional. People complaing about waiting times really every patient has different needs just like a doctors surgery Our dentist Charlene is awesome would recommend every time ...

Negative experience: This dentist is a pure joke. Gave me dodgy fillings that fell out within a week. Rescheduled to get them replaced only to be told there was nothin wrong and that they'd be charging me again for the appointment. Complained to head office who completely ignored me. I'd definitely recommend going elsewhere *edit* Response to my review from the dentist is a complete lie! They have not resolved anything! Another show of how dodgy this company actually is! Avoid!!!

Fantastic experience: I can't recommend Dr. Amir Kazemi Hamedani highly enough. He removed a damaged wisdom tooth with such care and skill that I had no post-operative pain and minimal swelling: he was highly professional, caring and extremely painstaking.

Negative experience: They removed us as NHS patients! They cancelled our last appointment due to COVID. Every time I have phone since to get a check up they said they were only taking emergency’s Due to COVID and as there was such a back log. Now because they haven’t allowed me to have an appointment my husband and I have been removed from the NHS because we haven’t been for so long!!! Unbelievable!!!

Positive experience: Receptionists are the reason for the score, as the service from the actual Dentist is not as good, not very helpful and don’t appear to be very concerned about my lack of teeth or that the previous Dentist sent me for a bone density scan that I paid for, and will not reimburse, because the new dentist is unable to complete the treatment required. Too many patients in ratio to Dentists, feel like your on a conveyor belt. Communication is terrible, a lot of appointments are cancelled by the Dentist, at last minute.

Fantastic experience: Excellent !

Fantastic experience: Excellent service Shirley the receptionist very helpful full marks

Fantastic experience: This is the best experience I have had with a dentist. Dr. Kapoor was really reassuring and explained everything really well. I felt really comfortable and had an pleasant experience, and the dental nurse was great.

Fantastic experience: Fantastic service. My Dentist has been brilliant for my dental treatment and my recent tooth whitening has achieved amazing results. I always feel I’m getting the best service and, even if I’m waiting a few minutes longer than I’d planned for an appointment, the service cost is great and I’m so grateful to have such a professional service close to my home. I would highly recommend Chetan Kapoor and the My Dentist clinic to anyone.

Negative experience: Registered with this practice as a new patient. Receptionist was abrupt and rude. We were 10 minutes late due to not being given correct address and directions. Travelled 40 minutes to get there and Dentist would only see one of us so we walked out. Very poor service would not recommend.

Fantastic experience: I have been treated by Chet here for nearly 5 years and can only describe every visit as Caring, Professional, and overall, Excellent.

Negative experience: Appointments for my children cancelled time and time again, they didn't even write to me this time to tell me (I phoned to check it was still on) - the result of which my kids haven't seen the dentist for over two years. I've given up with them now and registered somewhere else which can't fail to be more reliable. Reasons given were the Dentist reducing days and being on holiday. If you want reliability - my advise would be to go elsewhere.

Fantastic experience: I’m surprised the low reviews because my wife and I have been going there for years and have had brilliant service. Yes, you normally have to wait a bit longer as I think they try to cram in too many patients but we accept that. If you don’t like the dentist or hygienist then just ask to see another to your next visit, simple. We go every six months and now costs around £69 for both appointments which I think is good value as you only have one set of teeth to look after.

Negative experience: seen for a check up. Asked the dentist if she could give me a clean and polish, she advised me to see the Hygienist. Very abrupt with me and a little disappointed with her attitude. Told me that I needed a X-ray. I refused had my reasons, no sympathy, so vague and I did not feel like a patient, but just a number. People do not like going to the Dentist and should have more time for the individual instead of focusing on the next patient, have some compassion

Negative experience: Unfriendly, patronising and curt, if I could rate this practice any lower than one star I would.

Fantastic experience: Fantastic , both my partner and myself have moved to the area and have had a great experience with this practice.

Negative experience: I paid privately for an exam. Asked to arrive earlier as paperwork needed to be filled out as per usual. I ended up sitting in the waiting room for over 45 minutes. No apologies, no explanations. The whole visit ended up being an hour and twenty minutes. I'll have follow up treatment but after that I'll find another dentist. Horrible.

Fantastic experience: Highly recommended really looked after my wife when she needed it. Thank you

Negative experience: My granddaughter spent £500 over two visits having her teeth treated, the next appointment with an orthodondist couldn't be kept as she is a type one diabetic and was extremely ill on the day. We tried for an hour to call them in the morning, always engaged, so spoke to them later about it, told not to worry. Next thing a letter regarding the missed appointment came through the door from a debt collector for £90 plus their fees, who despite being informed she is 17 is sill harassing her. On top of that ONE MONTH after visiting them she noticed that there were dark patches of decay forming behind her front tooth, went to a different dentist to be told the treatment was 'not the best'. They certainly scored an own goal, losing not one patient because of their rude, aggressive and shabby behaviour but a family of 4 others. Dreadful experience.