mydentist, Waterloo Road, Blyth
Located conveniently on Waterloo Road in the heart of Blyth, mydentist offers a welcoming and professional dental practice dedicated to improving the smiles of the local community. With a friendly team of skilled dental professionals, we provide comprehensive care tailored to your individual needs, whether you are seeking routine maintenance or advanced cosmetic enhancements. Our three-surgery facility is designed for accessibility and comfort, featuring ample parking, easy bus route access, and support for patients requiring assistance, including translation services and large print documents.
We understand that dental health is a priority, which is why we offer a wide range of treatment options to suit every budget and lifestyle. Our services include NHS dental care for clinically necessary treatments, myoptions private dentistry for affordable cosmetic procedures like teeth whitening and clear aligners, and Premium private care for those seeking the highest standards of clinical and aesthetic dentistry. Whether you need emergency appointments, routine checkups, dental implants, composite bonding, or hygiene services, our experienced team ensures you receive the best possible care.
At mydentist, we are committed to making dental care accessible and affordable for everyone. We offer flexible payment options, including a convenient mydentist Dental Plan for routine care costs and various consumer finance options to spread the cost of more extensive treatments. Our practice is equipped with the latest digital technology to ensure precise and efficient treatment. We welcome new patients with open arms and invite you to book your next appointment online or contact us directly to discover how we can help you achieve a healthier, brighter smile.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Photos of mydentist, Waterloo Road, Blyth
Our comment from Best Dentists about mydentist, Waterloo Road, Blyth:
A compassionate environment for anxious patients
Patients visiting mydentist on Waterloo Road frequently highlight the team's exceptional ability to manage dental anxiety with kindness and patience. Reviewers specifically praise dentists such as Chris, Helen, and Afroditi, as well as nurses like Chloe, for their gentle approach and thorough explanations. Many nervous patients report feeling truly at ease, with the staff providing constant reassurance and checking on their comfort levels throughout the procedure. This empathetic care transforms what can be a stressful experience into a relaxed visit, with several patients noting that the team's friendly demeanor helped them overcome long-standing fears of the dentist.
Efficient emergency care and skilled treatments
The practice is well-regarded for its ability to handle urgent situations with speed and precision. Several patients commended the quick turnaround for emergency appointments, including tooth extractions and repairs for broken teeth. Comments emphasize that procedures, even complex ones like extractions or root treatments, are performed with minimal discomfort and are often described as pain-free. The clinical skill of the dentists, combined with the supportive presence of their assistants, ensures that urgent dental issues are resolved efficiently, allowing patients to leave pain-free and relieved.
Welcoming reception and strong team spirit
The front-of-house experience is consistently rated highly, with reception staff like Connor, Amy, Britt, and Rachel receiving specific mentions for their professionalism and warm telephone manner. Patients appreciate the seamless communication, including timely appointment reminders via text and immediate confirmation details. Beyond individual staff members, the overall team dynamic is a standout feature, with patients describing the "dental crew" as a cohesive unit where everyone, from administrative staff to dental nurses, works together to create a positive atmosphere. This collaborative spirit contributes to a welcoming environment that feels less clinical and more like a supportive community.
Flexible options and personalized attention
mydentist Waterloo Road offers a range of dental care options, including NHS treatments, private dental plans (myoptions), and Premium private services, allowing patients to choose the path that best suits their needs and budget. The practice emphasizes transparency and affordability, with flexible finance options available to spread the cost of treatments. Patients value the personalized attention they receive, noting that appointments are never rushed and that ample time is taken to ensure every patient feels properly cared for. This dedication to quality over speed ensures that individuals receive the full range of necessary and cosmetic treatments, such as teeth whitening or aligners, with a high standard of service.
Services and Treatments
mydentist, Waterloo Road, Blyth: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,5 out of 5 from 33 reviews
Fantastic experience: WOW.... John, Beki, Britt and Aimee!!! What a team The best "Mental Dental Crew"
Thank you for your review. We appreciate your kind words about our team's excellent care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Receptionist always pleasant and professional. Always send reminder of my appointment and when making a new appointment I received a text message immediately giving me all the details. My own Dentist is extremely good and very pleasant, he explains everything to me prior to starting treatment and I can say wether it's a filling or extraction I have I hardly ever felt any pain.
Thank you for your review. We appreciate your kind words about our receptionist and dentist's professional care.
Kind regards
Julie - mydentist Patient Services Team Leader
Fantastic experience: In and out in about 10 minutes. Fixed my broken tooth. So relieved. Thank you so much!
Hi Shane. We are pleased to hear your tooth was fixed quickly! Thank you for your 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: First class care from Chris the dentist with my treatment. Completely painless care. Amazing work. All the staff are lovely from Admin to the Dental Nurses aswell. Would highly recommend to all.
Thank you for your 5-star review, we look forward to welcoming you back at your next appointment.
Kind Regards
mydentist Patient Support Team
Negative experience: I'll never go back there again. Arrogant and no empathy for clients who have anxiety
We are very sorry to read your feedback. Patient care and safety are at the heart of everything we do, and we would like to reassure you and all our patients that our dental team is committed to providing safe, kind, and professional care to every patient. If you have not already done so I would encourage you to contact the practice and ask to speak with the Practice Manager. They will be happy to discuss your concerns with you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Managed to get in today to repair a broken tooth. Very pleasant staff and excellent treatment. Very happy, many thanks.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Connor the young lad on reception is so pleasant either on the phone or at reception. Such a good customer service manner.
Hi Jennifer. Thank you for sharing your kind words about Connor's excellent customer service manner and pleasant approach. We will be sure to share your positive review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Decided to get a private dental plan as struggled to get NHS appointments for years. I’ve always been petrified of dentists and my heart sank when I was told I needed two extractions. I will say Chris has completely restored my faith in dentists. I’ve had both teeth out now and both times were done quickly and pain free. Honestly can’t recommend them enough. The receptionists are a credit too!
Thank you for your wonderful feedback! We're thrilled that Chris was able to ease your dental anxiety and provide pain-free extractions. We're glad our team, including our receptionists, could make your experience positive. We appreciate your recommendation and are happy we could meet your expectations for quality dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Really friendly dental practice and Chris and Ellie are a superb combination, working together really well throughout my course of treatment.
Hi. We are pleased to hear about your positive experience. Thank you for recognising our team's collaborative approach to providing exceptional care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Many thanks to Chris and his team for sorting my recent Dental problem out. Also a thank you to the receptionists Connor and Amy, who were very professional and helpful. Cheers.
Hi Stephen. We're pleased to have helped you with your recent dental problem. Thank you for your positive feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Thank you to everyone at My dentist Waterloo Road. Helen you are so kind and patient with me. Your words of reassurance really put me at ease. Thank you to the Chloe the dental nurse and Connor on reception. Five star treatment as always ⭐⭐⭐⭐⭐
Hi Michelle,
Thank you for your 5 star review which is very much appreciated. I am very pleased to hear of your experience and we look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
Fantastic experience: Great experience at My Dentist, Waterloo Road. Connor at reception is such a helpful friendly lad and knows his stuff, his telephone manner is second to none. Well done Connor!
We're glad to hear you had a great experience at mydentist, Waterloo Road. Thank you for sharing your positive feedback!
Kind Regards
mydentist Patient Support Team
Fantastic experience: My treatment at "mydentist" was carried out by Helen and Chloe who put me at ease on every visit and showed nothing but care and compassion due to my nervousness. Highly recommend this practice!
Thank you for your review, Alan! We're thrilled to hear that Helen and Chloe provided you with excellent care and compassion during your visits.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Went in 9am with the worst pain I’d ever experienced, 90 minutes later I was in the chair, given antibiotics and an appointment 4 days later to have 2 teeth out. 4 days later 2 teeth out and pain free. Absolute amazing team Thank you Only gripe is I was a bit disappointed I didn’t get a lollipop and a good boy sticker
Thank you for taking the time to share your experience with us. We are glad to hear that you found our team amazing and that you were pain-free after your visit. We strive to provide prompt and effective care, especially in emergency situations like yours. We're pleased we were able to address your dental issue quickly and efficiently. Your feedback is greatly appreciated, as it helps us continue to improve our services. We hope you're feeling much better now, and we look forward to seeing you for any future dental needs.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent Dental Practice, highly recommend my Dentist John also very good with my grandchildren excellent service .
We are utterly delighted to hear that you had an excellent experience at mydentist, Waterloo Road, Blyth. Thank you for your kind words and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I got an emergency appointment the other day for a tooth extraction as it was causing me much pain for the past couple year. But I am also teffified of the dentist, hence why I went a few year with it beforehand, but everyone there, the receptionist, the dentists, they were so kind and understanding considering I was shaking like mad, just very friendly and professional and definitely the best experience I've had at a dentist before, very highly recommend :3
We are ecstatic to hear about your positive experience at mydentist, Waterloo Road, Blyth. Thank you for sharing your feedback! We understand that dental visits can be intimidating, especially for emergency procedures, and we're glad our team was able to make you feel comfortable and at ease. It's wonderful to know that everyone, from our receptionist to our dentists, provided you with kind, understanding, and professional care. We truly appreciate your high recommendation and are pleased that this was your best dental experience so far.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Everyone's so helpful and very friendly ❤️ Would highly recommend
Hi Janice, thank you for taking the time to leave a 5 star review and thank you for your recommendation. It’s wonderful to read your feedback about the practice team. We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Negative experience: When I came for my appointment the dentist this time was really rough with me, you could of cut the atmosphere with a knife there was no nice customer service between the dentist and his assistant it was silent it was so uncomfortable! Couldn't wait to get out..... I have never experienced this at any dentist I have ever been too
Good morning Veronica, Thank you for your review. I am sorry to hear that you were unhappy with your experience during your recent appointment at our practice. Please contact the Patient Support team via [email protected] including your name and the name and address of the practice in which you attend and the team will initiate an investigation into the concerns you have raised. Kind regards Leanne
Negative experience: Waste of my time and money. I wouldn't recommend and Definitely will never go back. Would have written and explanation but this won't allow me to do so...
We are very sorry to receive your 1-star review and would very much appreciate your further feedback. If you could please call the practice and ask to speak with the Practice Manager to discuss these concerns.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: New to the dentist. Definitely highly recommend. Had to get emergency appointment today, had tooth out (thankfully) They were all lovely, very friendly and chatty. Britt at front desk helped me loads over the phone and while i was sitting waiting and she put me at ease, thank you so much
It’s great to hear that we could see you so quickly and that your dental issue was resolved. Thank you for your 5* review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Negative experience: Not interested in helping! 'Find another dentist' I was told. NHS dentistry? Non existent!
Thank you for your feedback and I am sorry for any inconvenience caused. Unfortunately, as this practice is already at maximum capacity for NHS patients, they are currently unable to offer you an NHS place. In some practices where we have no NHS appointment capacity, we do have alternative private options for patients to access dentistry, outside of the practices NHS contractual obligations. We will always offer patients this option as an alternative, so our patients can make an informed choice on their dental care.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: A BIG THANKS TO ALL THE STAFF AT MY DENTIST.EXCELLENT DENTAL CARE AND VERY FRIENDLY. THE BEST EXPERIENCE I HAVE HAD AT A DENTIST. A BIG THANK YOU TO. IAN FRANCE.EXCELLENT DENTIST. KEITH WOODS
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have had some bad experiences with dentists and suffer with anxiety. I was advised to try this dentist and I'm so glad I did. I had about 2 hours work done during one appointment and normally I would have been a total mess but Chris ( the dentist) and his assistant kept checking to make sure I was ok and just made me feel really safe.
Good Morning Sarah
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
Patient Support Team
Positive experience: Saw me quickly thank you
Good Morning
Thank you for your review which I will share with the Practice Team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
Fantastic experience: A definite recommendation from me, and thank you to ALL staff at the practice. Sometimes a bit of waiting from the appointment time but that's because when being treated you are not rushed or things cut short- it's what happens to you and also to the patients before you so everyone is properly looked after and treated. You don't want your treatment rushed and neither should those before you be hurried along. Everyone within the practice takes time with you, you feel cared for and looked after. They are all nice and pleasant too, good for a place that's scary to quite a few people. Thanks!
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: One of the best dentist I’ve ever been Chris always puts me at ease I’ve had problems during lockdown with my teeth abs they have been fab !
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
Patient Support Team
Fantastic experience: Emergency dental treatment and absolutely outstanding. Rachel and her assistant where amazing. I was extremely nervous and they were so friendly and re-assuring and now after 4 weeks, pain free!!!! Unfortunately they are not taking on new patients yet, but I will as advised just keep enquiring. I hated going to my old dentist, but this experience has shown me that with a friendly reassuring team its not that bad and felt relaxed and safe. Thank you soo much.
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
Patient Support Team
Fantastic experience: Chris is my dentist and he is always gentle and explains fully.He and his nurse are very nice, and he usually gives your face quick massage when finished.I would highly recommend him.
Fantastic experience: Thanks for fitting me in at short notice for a tooth repair, brilliant service and excellent staff.
Hi Matt,
Thank you for your 5 star review which I will share with the Practice Team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
Fantastic experience: Excellent experience every time never had to wait more than 5 minutes over appointment time
Negative experience: Majority of times waited no less than forty minutes over my appointment time to see the dentist. Once it was one and a half hours. Wouldn't go back.
Fantastic experience: I have to say that I don't like dentists but Chris Clark seems to put you at ease I'm not worried about going not that I like the treatment but this is a very friendly dentists all the staff are pleasant and chat to you when you come in really pleased I found it
Fantastic experience: I have never had any problems with 'My Dentist' When I have an appointment due I receive plenty of text messages reminding me, which is great! The receptionists are very helpful and friendly. My dentist, Afroditi is THE BEST!! I had a difficult tooth to sort out and Afroditi sorted things out for me, she was determined. Afroditi always asks if I am comfortable during treatment and she gives excellent advise after the treatment. Thankyou Afroditi
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