Bupa Dental Care Dingwall
Bupa Dental Care Dingwall is a dentist in Dingwall providing quality dental services. We provide treatments including dental implants, veneers, and teeth whitening. If you're dealing with issues like toothache, gum disease, or missing teeth we can help. You don’t need insurance to visit us and we accept a range of payment options. Bupa has added a new dental allowance to self-paying private health insurance policies. This includes one appointment at a Bupa Dental Care practice and £300 towards restorative treatments for everyone on your policy per year. Contact us to find out more.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Photos of Bupa Dental Care Dingwall
Our comment from Best Dentists about Bupa Dental Care Dingwall:
Highly Rated Dental Care in Dingwall
Bupa Dental Care Dingwall is a private dental practice that has earned a strong reputation for providing high-quality, professional dental services. Patients frequently describe the practice as a "first class operation," highlighting the expertise and professionalism of the clinical team. The clinic is particularly noted for its ability to deliver thorough examinations, clear explanations of treatment options, and pain-free procedures, ensuring that patients feel informed and comfortable throughout their visits.
A Welcoming and Calming Atmosphere
One of the most consistent praises from patients is the friendly and supportive nature of the staff. The reception team and clinicians are commended for their warm welcome and ability to put nervous patients at ease. Many reviews specifically mention the kindness and understanding shown to those with dental anxiety, with staff taking the time to explain every step of the procedure. This approach has helped many patients, including first-timers, feel relaxed and confident in their care.
Expertise with Families and Emergency Care
The practice is highly recommended for families, with specific praise for dentists like Dr. Ed Boyle, who is noted for his excellent rapport with children and his ability to encourage good oral hygiene habits in young patients. The clinic is also equipped to handle urgent situations, with patients reporting quick access to appointments for emergencies, such as broken teeth or acute pain. In these cases, the team is praised for providing prompt, effective treatment that alleviates distress quickly.
Key Strengths Highlighted by Patients
- Skilled Clinicians: Dentists and hygienists are described as highly skilled, thorough, and attentive to detail.
- Patient-Centered Care: A focus on explaining treatments clearly and ensuring patients are comfortable and informed.
- Family-Friendly: Positive experiences for both adults and children, with dentists who are gentle and engaging with younger patients.
- Emergency Availability: The ability to accommodate urgent cases and provide timely relief for dental issues.
- Professional Team: Staff members, from reception to clinical assistants, are frequently praised for their courtesy and helpfulness.
Value and Quality
While some patients note that the practice is private and reflects the corresponding investment, the majority feel that the high standard of care, attention to detail, and positive outcomes justify the cost. Many long-term patients express satisfaction with the consistency of service and the professional environment, recommending the clinic for those seeking reliable and compassionate dental care.
Services and Treatments
Bupa Dental Care Dingwall: Reviews
Negative experience: Shocking dentist, not to be trusted. I should have sued them. No time or money to do so
Fantastic experience: Clean efficient prompt friendly
Fantastic experience: I am very happy with the dental care I have received. I am an extremely nervous patient, and here I am treated with understanding and kindness. Treatment options and procedures are clearly explained
Fantastic experience: Ich ließ mich wegen starken akuten Zahnschmerzen während unseres Urlaubs in der Praxis behandeln, Dr. Mehrabanian hat zusammen mit Grace sehr gute Arbeit geleistet, sie waren sehr freundlich und fürsorglich. Auch hat sich Dr Mehrabanian bemüht, die Verständigung ( ich komme aus Deutschland und spreche nicht perfekt englisch) zu erleichtern. Ich kann diese Praxis nur empfehlen
Hi The Sta 66, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Bupa Dental Care Dingwall.
Fantastic experience: Have previously had appts with both Dr Fitter and Dr Mehrabanian and a hygienist appt with Mr Zarei. All incredibly kind, thorough and explain things very clearly. Great dental practice and those on reception are lovely and helpful.
Hi Emma B, Wow, thank you for giving us 5 stars and providing a fantastic review of our practice and team. It is great to read that you were looked after and informed of various treatment options, allowing you to make an informed decision about your own oral health. We look forward to welcoming you back to Bupa Dental Care Dingwall.
Fantastic experience: Very friendly, excellent standard of care and prompt appointment. Very good. My dentist Modi was so caring and made me feel very calm and comfortable. Would highly recommend.
Fantastic experience: Moji, with support from Neve, provided exemplary professional and courteous service so much appreciated!! I readily commend and recommend!!
Hello gomackay, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Bupa Dental Care Dingwall.
Negative experience: Absolutely terrible experience with Bupa dental in Dingwall. My first dentist Mojtaba Mehrabanian was awkward and did a terrible job. He put in a filling that lasted me two days. Moreover, he made me feel very uncomfortable. When I put in a complaint and changed dentists, I made a new appointment, the second dentist Nigel Fitter refused to treat me because I had put in a complaint. Instead of cancelling over the phone, he made me come to the practice, made me wait so he could humiliate me. Moreover, management is unreachable and unresponsive. These are supposed to be professionals? Unprofessional and shocking behaviour!
Fantastic experience: Absolutely fantastic work from Mojtaba Mehrabanian. Funny. Really helpful. Professional. Thanks for his assistance Moji Gillian for advice and beeing really helpful.
Hello horvath henrik, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Bupa Dental Care Dingwall.
Fantastic experience: I’ve been using this dental practice for the last six years, and have been entirely happy with the level of expertise, professionalism and service. It really is a first class operation, and the current main dentist, Moji, is absolutely at the top of his game and also the nicest guy imaginable.
Hi Roger Hughes, thanks for taking the time to leave us this review, we really appreciate it. We’re glad we’ve been able to deliver the care you deserve, thank you for being such a loyal patient of Bupa Dental Care Dingwall.
Fantastic experience: All the staff were very kind and professional, the work I had done was very good, I felt no discomfort whatsoever. The practice is stylish with a warm welcome and very clean.
Fantastic experience: Professional and pain free, which my previous hygienist was not.
Fantastic experience: Always looked after, relaxed and friendly atmosphere. My treatment has been first class.
Fantastic experience: Great professional service Thank-you
Positive experience: Bupa Dental Care Dingwall is a private dental surgery and quite expensive but worth the money to keep you smiling.
Fantastic experience: Good Care
Fantastic experience: Friendly Staff, excellent service. Shame about the missing settees though. Makes it feel like a cheap basic NHS waiting room. It's lost the welcoming feel that it used to have.
Fantastic experience: Perfect, thoroughly recommended
Hi Julian, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: Wonderful
Negative experience: Not a pleasant experience. Phone before trying to enter - the door is locked. (December 2022) No information or advice without direct request and direct questions from the client, during the appointment. Repeatedly asked to get in the chair when there was no need to be in the chair at all - clearly a powerplay! Allegedly a phobia free practice - the whole experience heightened my anxiety enormously. Definitely NOT worth the money!
Fantastic experience: Superb services. Busted tooth, saw the same day I rang. Highly recommended
Thank you for leaving us this amazing comment. We’re so happy that we were able to accommodate you at such short notice. If you ever need emergency appointments in the future, please do not hesitate to call us and we will always strive to ensure you are seen as soon as possible.
Positive experience: Robią dobrze ale ceny są chyba z kosmosu 106 £ za wizytę na której dostaje się tylko antybiotyk to grube przegięcie jest
Hi Patrycja, Thank you for leaving us a review. We’re sorry you were disappointed with the service you received at our practice. We would be keen to have a conversation about your experience so we can investigate any issues or concerns you may have, however we’re unable to find you on our patient database. If you would be happy to do so, please contact the practice via 01349 864166 or [email protected] and request to speak with the practice manager. Many thanks
Fantastic experience: I have taken both my children to Ed Boyle this week. He was brilliant with them and has really encouraged them to look after their teeth. Thank you!
Hi Eilidh, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. Look forward to seeing you again in the future.
Fantastic experience: This was my 1st time at this BUPA dentist, and I was very impressed. From the receptionist and then Ed Boyle and his assistant I was put at ease straight away. Ed spent time doing a full examination, check-up and x-rays and then explaining the proposed treatment I needed. I was so pleased to discuss the problems i/c my broken tooth with Ed. I am even looking forward to my next appointment to this Dentist. Well done Bupa Team & Thank You.
Hi Anthony, Thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team. We look forward to seeing you again soon.
Fantastic experience: After much deliberation I decided to go private and really glad I did. My first point of contact was receptionist Elisha and she was amazing! Lovely mannerism and put me at ease with tips on how to relax, also lots of contact and communication. My dentist was Ed and he was great as well, lovely bedside manner and very calm, kept me informed every step of the way and his attention to detail was very obvious. I'm so glad I took the leap as I am really happy with all the work he has done so far.
Hi Julie, thank you for taking the time to leave this review with us. We're happy to hear that from the moment you entered the practice our reception team had greeted and welcomed you. It's wonderful that you were offered advice on keeping calm as we understand how daunting appointments can be for some patients. We're so pleased that your clinician kept you informed throughout your appointment and cared for you so well. We're so happy to have been able to offer you this experience.
Fantastic experience: I had a great experience being there. It was my first visit and I felt like they care from the first minute. I went with a problem and got exactly what I needed. Very professional with a good approach.
Hi Laura, thank you for taking the time to leave this review with us, we're pleased we could offer you such a positive experience during your first appointment with us. We're pleased that our staff were so professional and met your expectations.
Fantastic experience: Finally got around to some much needed dental treatment directly after New Year celebrations. Ed Boyle competently took care of missing fillings, replacement crowns and sprucing up my teeth. I'm delighted with the result, I've now got the "circle of confidence smile' and happy with my chew/bite. John in the cactus lab upstairs did a first class job making my crowns; and both he and Ed went out of their way to make sure my treatment was successful, within the time-frame. and painless. I give the whole team at Bupa Dental Care Dingwall 5 stars, and heartily recommend their practise.
Hi Elaine, thank you for taking the time to leave this review with us, we're pleased that you had such a positive experience with us. We're so pleased to hear about the great level of care you received from our team, and we're thrilled to hear how happy you are with the results of your treatment. Thank you for the high recommendation.
Fantastic experience: My 10 yr old daughter broke her 2 front teeth last night and was absolutely distraught. I phoned the Bupa Dental clinic this morning, the staff were very understanding and helpful. This afternoon Lily was seen by Ed Boyle and his nurse Jackie. We walked in at 3pm, very nervous and unsure of what was going to happen and by 3.45pm, my daughter walked out with an enormous smile and 2 beautiful new front teeth. Ed & Jackie were excellent with my daughter and I, we were both nervous & emotional and we were reassured and talked through each step of the procedure. Cannot recommend enough, I'm still in disbelief that we were lucky enough to receive such top-quality treatment so quickly after her accident.
Hi Erin, thank you for leaving us this amazing comment. We’re so happy that we were able to accommodate your daughter at such short notice. We’re delighted to hear that you’re both so pleased with the results of her treatment. We understand how daunting this situation must have been for you both, so to know we helped you feel more relaxed is wonderful. If you ever need emergency appointments in the future, please do not hesitate to call us and we will always strive to ensure you are seen as soon as possible.
Fantastic experience: Alicia is obviously an excellent addition to the team! She was very friendly and interacted with me informing me of the changes taking place. It was good to see someone at the desk when I arrived and able to take time to talk to the clients! I hate going to the dentist! But Alicia fulfilled her role excellently!
Fantastic experience: Highly skilled and very attentive. My partners' recent surgery left him with less than expected post-surgery trouble/pain and we feel confident all will be good.
Fantastic experience: Szybko, profesjonalnie za rozsądną cene
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