mydentist, Greenes Road, Whiston

Fantastic experience: Friendly staff and a very efficient service, I have been going to this practice for years and would highly recommend

Fantastic experience: Friendly helpful service

Fantastic experience: Rab and his assistant are brilliant made me feel so relaxed during my treatment which I would normally dread many thanks

Negative experience: Initial treatment receiving 2 fillings was fine, calmed my nerves but couldn’t eat on the side I received them for a week. Was told this is normal and they did eventually settle down. The fillings started chipping away within 3 months, I moved away and could only book the appointment when I moved back closer to the dentist. Was told the fillings don’t come under warranty as it’s been longer than 6 months, I find a bank statement revealing the treatment was a few days under the 6 months warranty. Now the goal post has changed to each dentist having their own warranty policies and because my dentist has left (maternity leave I think) I have to pay all over again. Ideal dentist if you’re happy getting rinsed for every penny you have in your pocket.

Fantastic experience: I attended for an emergency appointment with Dr Eleanor De Boer who assessed and treated the problem tooth, after providing me with the options available. Eleanor and her dental nurse were both lovely and professional. The treatment I received was painless and thorough, also the receptionist was very welcoming and friendly. I couldn’t be happier with the process, especially as it’s New Year’s Eve. Thanks to the whole team for helping me out and providing me with a really positive visit. Bobby x

Negative experience: Said they where taking NHS patients and when you telephone them they say they are not taking NHS patients, and said it was the fault of the website that says they are taking NHS patients. Surely this is something that needs to be corrected sooner. Then they offer you private dental plans. All dentists should be forced or encouraged to take back their quota of NHS patients, not force the patient into a private dental health plan.

Fantastic experience: I want to say thank you for a 5 star experience the dentist was fantastic had really bad toothache, she extracted the tooth with minimum fuss. Very impressed by the quality and efficiency of the service I received in times where barriers are in the way of delivering high class service.

Negative experience: Absolute scam this dentist. Was made up at first, paid for a full deep clean treatment, seen the hygienist and she said come back end of January for the next steps, I wouldn't have to pay. I hadn't heard anything so I rang up to be told she had done it (which she never) And I had to pay again. All she did was clean my teeth. Was not a deep clean at all. I definitely wouldn't recommend.

Negative experience: They removed me as an NHS patient without telling me and when I called up with a severe toothache they weren't interested as they were not taking new patients! What a terrible place

Fantastic experience: As previous bad experience at different dental places I joined mydentist in June and never felt as ease!! These ladies at mydentist whiston are outstanding, They made me feel at ease from the first moment I walked in!!! Today I had two back teeth extracted, yes I was petrified, These amazing ladies made feel at ease and comfortable, Took around 10 mins, only as one was a large root wisdom tooth!! Havnt had any pain from 11hrs ago Thank you so much for looking after me

Fantastic experience: I was really nervous after not having went the dentist for years. I was put straight at ease, the receptionists and dentists were lovely. All sorted now and was no reason to be worried in the first place!

Fantastic experience: I am so terrified of going to the dentist but today i had a filling and clean they made my visit so easy for me, they are so caring patient and thoughtful of how I felt, thank you so much see you in 6 months ❤️

Fantastic experience: Had a phobia of visiting the dentist. Not anymore. Such a lovely team of people. Great treatment too!

Negative experience: Think it's disgraceful on my last experience,phoned up in August for a check up before I started chemo,to be told I had been struck off as I not been,also I had not been notified they had struck me off,not being funny during COVID I certainly wasn't let anyone get close to me,but also not affording to go regularly,now I still can't find a dentist I need my teeth looking at.

Negative experience: Absolute disgrace , asked for an appointment to be tod that I had missed an appointment so they are unable to offer an appointment, this is a terrible dentistry as the reason I need the appointment in the first place is due to the poor work ! Strongly advise you pay anyone else but this dentist

Positive experience: A good Dentist , appointment system which works well , covid precautions ,hand gel and free masks .

Negative experience: Appalling experience. My daughter suffers from social anxiety disorder and so I accompany her at doctors appointments, dentists etc so I can speak on her behalf. My daughter had an appointment on 23rd Oct with the hygienist for a clean and polish. While I was filling out the medications and allergies form and asking my daughter for confirmation of a few items i noticed the hygienist pulling a 'dopey' face towards the assistant as though indicating my daughter was mentally deficient in some way. I ought to have confronted the hygienist there and then but I'm shy myself and don't like confrontation. I wish I had walked out before the clean and polish because not only was the hygienist's attitude appalling, but the way she conducted the clean and polish was a disgrace. During the procedure my daughter was becoming increasingly distressed - the hygienist was heavy handed and caused considerable pain so much so that 10 days after the procedure my daughter's teeth and gums are still sore. At one point during the process my daughter started choking because water from the jet was cascading down her nose - more eye rolls from the hygienist. I am looking to see if I can file a formal complaint with an appropriate agency to register my disgust at this so called professionals attitude and utter lack of care. I run a small business myself and if any of my staff behaved that way towards a client I would sack them on the spot.

Fantastic experience: Just been here for a wisdom tooth extraction. I was absolutely petrified and i suffer terrible anxiety but i honestly couldnt thank all the team enough. The dentist is exceptional and can tell he genuinly cares about patients. Th lovely lady who was in the room with the dentist was amazing cery kind and caring and helped talk to me to take my mind off it. And the receptionist lady was lovely too all the team are brilliant. I would reccimend this dentist to anyone. Thank you thank you thank you x

Fantastic experience: Fantastic dentist what more can I say explains everything 100 % fantastic

Fantastic experience: I went to my dentist in Greenes Road Whiston with a really bad toothache i was seen quickly and after an xray unfortunately my tooth could not be saved and was removed with no pain the receptionist helped me with a problem which was sorted easily I would highly recommend this dentist to anyone

Positive experience: Hygienist is amazing. Teeth look and feel like new and the advice received was great. Very professional.

Fantastic experience: I’ve recently changed dentists. Best thing I’ve ever done. Brilliant surgery.

Fantastic experience: I have always a good experience when I have been to this dentist made to feel comfortable and at ease .

Fantastic experience: Lovely staff and by far best dental experience completely rebuilt my tooth and my confidence.

Fantastic experience: Lovely staff, excellent with nervous patients

Fantastic experience: Was looking for a good dentist being very nervous of going and not seeing a dentist for about 10 years, this dentist seemed to very highly recommended to me, had my appointment today and had my tooth out, they were brilliant, friendly staff and a very reassuring friendly dentist so glad I went and will recommend in future to anyone looking for a dentist

Fantastic experience: Great staff put you at ease and great dentist wouldn't go anywhere else