
Isca Dental and Implant Centre

Information about Isca Dental and Implant Centre
Opening hours
- sunday: (closed)
- monday: 8h-16:30
- tuesday: 8h-17h
- wednesday: 8h-16:30
- thursday: 8h-16:30
- friday: 9h-17h
- saturday: (closed)
We offer the highest standards of private dental care to all our patients, and we firmly believe that prevention is best. If we can save you from the necessity of future treatment and expense with a little advice early on then we see that as a vital part of our role.
We can improve the way you look by using modern cosmetic treatments to maximise your smile.
We accept referrals for oral surgery and cosmetic dental work from other dental practices, including implants, crown and bridge-work, veneers and tooth-whitening. We have close links with a specialist denture laboratory to help those who are experiencing problems with a denture.
Our comment from Best Dentists about Isca Dental and Implant Centre:
Isca Dental and Implant Centre is renowned for its outstanding dental services and exceptional patient care. The practice has garnered numerous positive reviews from satisfied clients, highlighting key aspects such as:
- Welcoming Atmosphere: Patients consistently commend the friendly and warm environment fostered by the reception and treatment staff, making every visit a pleasant experience.
- Professional Team: With professionals like Dr. Justin Roberts and hygienist Anita, patients receive knowledgeable and compassionate care tailored to individual needs.
- Comprehensive Treatments: From general dentistry to cosmetic procedures, Isca Dental offers a wide range of treatments facilitated by modern technology, ensuring quality and comfort.
- Patient-Focused Approach: The staff's commitment to alleviating anxiety and ensuring comfort is frequently highlighted, with many patients stating their fears have been eased thanks to the caring and attentive approach of the team.
- Excellent Results: Many patients report significant improvements in their dental health and esthetics, leading to boosted confidence and satisfaction with their smiles.
Overall, Isca Dental and Implant Centre is highly recommended for its professionalism, comprehensive services, and a commitment to patient care that keeps clients returning for years.
Services and Treatments
Isca Dental and Implant Centre: Reviews
Fantastic experience: A recent visit with the hygienist went so well, with great care being taken
We hope to be of service to you again in the future. Best wishes, Isca Dental Practice
Fantastic experience: Great service as always. Highly recommend Anita and Justin and his team. The reception staff were very helpful and efficient as usual. You all make my visit and experience less daunting. Keep up the good work. Thank you. See you in January Rob
Fantastic experience: Anita has been looking after me for many years, very competent and I always leave there with a lovely big smile.
Fantastic experience: I cannot recommend Robert Gill highly enough that's for sure he restored my faith in dentists having previously been let down by a private dentist who took away most of my teeth and gave me lots of fillings that I did not expect and having them fall out soon afterwards. I haven't even thought about going through this again but this year I made the decision to find another practice and oh my god I'm so thankful to Dr.Robert he has been brilliant and he said that I shouldn't expect anything great, but his work is just unbelievable I couldn't believe the results today after my appointment. Faith in dentists definitely restored THANK YOU SOO SOO MUCH
Peterbora, we are so pleased you enjoyed your visit to Isca Dental Practice! Thanks again for the recommendation, and have an amazing day!
Fantastic experience: Another good visit with Dr Rob, all planned for 2 weeks from now. Clear, concise, punctual, and, of course, very pleasant and relaxed interaction!
George Jackson, thank you so much for the positive review!
Fantastic experience: Absolutely fantastic service can't fault them Mr Justin Roberts is very professional in his work
Thank you again for taking the time to let us know how we did. Martyn Hugh, thank you so much for your high rating!
Fantastic experience: Amazing care from Justin and the whole team. Everyone is so professional and caring, thanks for everything you do for us !
Thank you again for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Isca Dental Practice!
Fantastic experience: Once again I received a very warm welcome and first class treatment from Justin and his team. Nothing is too much trouble for them and they ensure that everyone is well cared for.
Fantastic experience: Anita continues to care for my dental needs exceptionally well, especially as I have Lichen Planus
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: Well what can I say I've been with Justin Roberts for many years now I have been treated with the upmost kindness and respect will go out of his way to make you feel like part of his family and the work he has done for me throughout the years has been first class and I can honestly say hand on heart ❤️ has given me my smile and confidence back the staff have always been kind and friendly keep up the good work
Fantastic experience: I was afraid of the dentist surgery until I came to Isca dental and implant centre. I am no longer afraid and today regained my confidence to smile again without covering my top teeth. Thank you to Justin for giving me the confidence of going to the dentist and smiling again.
Hi Kathryn Anstey, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations!
Fantastic experience: I suffered in silence for years with my teeth and would go as far to say I hated them until my first appointment with Justin many years ago. After a lot of hard work and patience from Justin and the team my teeth were finally back to a healthy level where cosmetic work was able to start to reshape my smile. The look of my new teeth is honestly incredible. After all the work to get here the shape, color, and alignment is perfect, the results are beyond what I expected. They look natural, fit my face, and boost my confidence in ways I never thought possible. I am no longer embarrassed to show my teeth and feel proud to smile again! If you’re considering dental work of any kind, I would absolutely recommend giving Justin @ Isca Dental a call. Thank you
Mark Hall, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic experience: Ben and Anita offer very clear advice and helped me feel really relaxed. It's a great feeling not to be anxious when visiting your dentist and hygienist. Today's visit was to complete a complex filling and thankfully 'all went well'. Another great team effort from Isca Dental Practice.
Fantastic experience: I needed a root canal and a new crown. The experience was painless and I was given excellent attention by my dentist, Robert Gill. I am very happy with the outcome.
Hello Mary Murray, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Isca Dental Practice
Fantastic experience: My wife and I have been going to Isca for many years and have always had the best experience from all the staff. They are friendly, polite, professional and extremely good at what they do. We both saw Anita the hygienist recently and as long as she carries on working there, we would never see anyone else. She is always welcoming, interested in us, and caring and efficient during treatment - absolutely spot on.
Fantastic experience: I have been using Isca Dental practice in Caerleon for at least the last 15 years and can not recommend this practice enough ! I used to be quite fearful of the dentist but not any longer ! Brilliant team, from the reception, hygienists, nurses to the dentists. All providing a first class service with patience, kindness and professionalism. I have always found reception to be kind and accommodating . They are all big on prevention and I can particularly recommend Anita the hygienist, although I find all the hygienist the best I have ever seen. I have found all the dentists to be great, and I used to see the brilliant Dr Justin Roberts who is also super lovely and kind and great at putting you at ease. More recently I have seen the excellent Robert Gill for treatment on an inlay over a broken tooth. He did an excellent job, super neat ! He was kind, professional, reassuring and great at explaining everything. The whole team really are just the best !
Fantastic experience: Just had a new crown fitted. Whole experience was carried out with brilliant care. Every step of the process was explained and the treatment given was painless and comfortable.
Fantastic experience: My visit today was to have a back tooth extraction, I am 82 and it’s only the second tooth I have lost so I was apprehensive. Justin took over and did the job so easily I should not have been concerned. No pain and the tooth came out before I knew it! In fact I couldn’t believe it was out. Great treatment .
Hi James Pilgrim, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations!
Positive experience: Although the professionals themselves do a good job, very polite, and it is fairly easy to get an appointment, the waiting times on the day are a nuisance. Unfortunately every time I visit they are running behind on appointments. And as a paying client, I would expect better service - for example, a text to let me know so I am not rushing to sit in the dental surgery. I often have to give up personal or work time to fit in an appointment, and given the amount I pay it really isn't great. Not to mention my appointments are never as long as the time I have been waiting. Better timekeeping and diary management is needed to make it a 5* service.
Fantastic experience: This review is from Carol Price to be shared amongst all staff. Thank you to all of you for the very prompt attention and care, it is always a pleasure to come to the practice, you are all so friendly and efficient. :) Huge thanks to Justin for my new look molar with a gleaming shiny inlay.:)
Fantastic experience: Dr Justin Roberts has been my dentist and friend for over 20 years. Such is my trust in his work, his gentleness and outstanding commitment, that I wouldn't even consider a change. To this end, I travel from my current home in North Wales for treatment at the Isca Dental Clinic. I also want to praise the high caliber of support staff at the clinic, all of whom are both professional and kind. I recommend this Clinic most highly. I first wrote here a number of years ago, but have now updated it. Much has happened and through all that has happened I have to say that in spite of Covid, Brexit and my own problems, the one thing that has remained unchanged has been the kindness and professionalism of Isca Dental. I continue to recommend this clinic.
Fantastic experience: I have been a patient of this practice for over 20 years and I travel from Cardiff, it’s worth it. Justin is fabulous. Very caring and patient with me when I’m pretty terrified. 5 ⭐️ without hesitation. I would highly recommend.
Hi Erica Westerman, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Fantastic experience: Just had two onlays fitted at the very back of my mouth by Dr.Ben Forward.I was very nervous but Ben is very calm and explains everything very clearly.I am more than happy with the result and look forward to Ben's expertise and skill in the future.Thankyou
Linda Stevens, we're happy you found our staff to be so supportive during your experience here at Isca Dental Practice. If you have any further questions, please give us a call. We're always happy to help!
Fantastic experience: Met Robert Gill today Monday 10th March, very polite man, the receptionists give you a warm welcome, very polite and helpful.
Hi Will Hayman, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations! Thank you, and have a fantastic day! Kind regards Justin
Fantastic experience: I can not fault Justin at all for the help and support he has provided when looking after my family's teeth for years now. Recently we have had few problems with my little one and Justin has been excellent providing advice and assuring ourselves and my little one about his teeth and what we can expect in future. All of my family are on den plan and I personally think it is excellent here I have never had a problem booking or changing appointments . Highly recommend !
Ellen Lowe, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Isca Dental Practice!
Fantastic experience: Always experienced a Good Service from Isca Dental Practice. Very kind and caring staff...
Margaret Whitehouse, we're happy you found our staff to be so supportive during your experience here at Isca Dental Practice. Thank you, and have a fantastic day!
Fantastic experience: Justin Roberts and his team are exemplary. The practice is clean and modern, with all the up to date equipment one could hope for in modern dentistry. I have been a patient at ISCA for 14 years and would not consider going elsewhere. In addition, Anita Ford, my hygienist at the practice, is just brilliant. Couldn't be happier.
Hi Martyn Ford, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Fantastic experience: Having been a patient at Isca Dental practice for a number of years, I cannot speak highly enough of the proffecionalism of their skills, a friendly greeting always from Jason and team and will advise you to your needs ,as to what procedures you require.
Glenys Anderson, we are so happy to read such a great review about Isca Dental Practice! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Fantastic experience: Dr Justin Roberts has recently worked on my teeth as a recommendation from my partner who has also had work done previously. I have always had anxiety and fear when attending the dentist due to previous experiences, so much so I just wouldn't go because it would become too much. Since my initial visit Justin and Hannah put me at so much ease and I trusted them entirely from the offset with their judgement and professionalism. Thank you so much for my Hollywood smile you promised! Because of you both I won't miss another dental appointment. Thanks again.
Lela Brewin, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Isca Dental Practice!
Fantastic experience: I have been with ISCA Dental Practice for a number of years now and it’s like a family. They take such great care of you and everything is tailored to each individual patient. My hygienist and dentist know my history and each visit is tailored around that and advice and support is given each time around maintaining good dental health care. I’m 47 and don’t have any fillings so that tells you how amazing they are!!! I also have all my own teeth lol. Joking aside, Even on a personal level they remember everything about you and chat to you on that level. I always feel at ease. I have never felt nervous, on edge or Uncomfortable. It’s like popping into see friends. They are caring, compassionate and clearly dedicated to the work they do. They have been on many journeys with me from losing my parents who were also patients there to me recently getting married and have commiserated and celebrated with me. I can’t rate them highly enough. If I could give 100 stars I would. Five just doesn’t seem enough. Thank you to the team for always being there and just being who you all are.
Fantastic experience: Had a painless extraction by Dr Roberts 22/1/20. He is the best Dental surgeon I have experienced in my seventy years. Had another appointment with Dr Roberts. Again excellent advice for future procedures to ensure oral health Again had another good scale & polish by their excellent staff.
Alan Edwards, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Isca Dental Practice!
Fantastic experience: Regular hygienist appointment with Anita today. It's always a pleasure to see Anita with her friendly but professional manner. Always ready with good advice when required.
Fantastic experience: Justin and all his staff are very friendly, and efficient and are always ready to help.The work I have had done by Justin over the last 13 years have been outstanding. Also a shout out for Anita Ford my hygienist she is always cheerful and very good at what she dose. Thanks all. Great dental practice.
Hi Martin James, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations!
Positive experience: Excellent service, although their recent adoption of asking for payment 3/4 months in advance of the next booking is overkill for the problem of no shows and requires a re-think.
Hi Chris, we are very happy to have provided you with such a positive experience! We truly appreciate your feedback regarding the new payment policy, and will definitely take it into consideration as we continue to refine our approach. We hope to see you soon! Isca Dental
Fantastic experience: I have been a patient for over 35 years! Staff are always so helpful and understanding. Big shout out for Anita Ford! Lucky to have this dental practice in the heart of Caerleon.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: Really efficient and professional service. Helped me out really quickly as well - great bunch of people
Simon Hughes, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fantastic experience: Great dentist. Make you feel at ease Explains everything as she goes along. Recommended
We appreciate your positive review about your recent experience with us! Thank you again for leaving us this response!
Fantastic experience: My teeth were in a really bad state when I met Justin. I struggled daily with my confidence and felt like I was being judged on my appearance in my workplace. I also have anxiety issues which are always triggered by a visit to the dentist. Justin was brilliant throughout the whole process. He kept me calm and the treatment was relatively painless. I now have a beautiful smile and my confidence has gone through the roof. It has literally changed my life, I'm constantly smiling. I would highly recommend Justin for any cosmetic dentistry you are considering. I personally will never use any other dentist except Justin. Exceptional work
Ian Green, it's experiences like yours that really keep us motivated! Thank you again for the great review!
Fantastic experience: Great service and professional care as always. I had a routine examination with Rob and everything was explained clearly. All the staff are always friendly and polite.
Hello Elise Bush, thank you; we appreciate your feedback!
Fantastic experience: I was incredibly nervous when starting my treatment but aliesha soon settled my nerves, she was very attentive and highly professional so sorry to see her leave
Hi Bethan Cross, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations!
Fantastic experience: Justin is a fantastic dentist. Can’t recommend enough from regular dentistry to cosmetic he is incredibly knowledgeable and experienced. I now use ISCA for everything.
Hi Nick Jonathan, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
Fantastic experience: Reception and consultation staff all very welcoming and friendly. Full discussion of what would happen and why. Only thing not discussed was cost and I forgot to ask - I shall steel myself!!
Fantastic experience: Anita the hygienist is absolutely brilliant and is so thorough. Dental surgery has all the latest technology. I recommend this practice
Julie Carr, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Isca Dental Practice
Fantastic experience: My family and I are long term patients here. We have always had exemplary, personal service and I have recommended others to register here, all of whom had poor experiences elsewhere but have reported excellent care here. The practice constantly develops and embraces advances in dentistry too. My recent treatment was with a newer dentist Ben Forward, who was excellent. I recommend you try them.
Hi D J, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Fantastic experience: Visited the Hygienist at Isca Medical centre Ben, the hygienist put me at ease and gave excellent advice. Justin is the friendliest, most helpful dentist that I am lucky to be with and I cannot commend him highly enough.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Positive experience: Dentists Aliesha, new Robert, and hygienist Anita are all good. A high turnover of staff here tho which is a shame, and having to fill in the same online forms every time an appointment is looming is a pain.
Neil Clark, thank you for your thoughtful review! We’re glad to hear that Aliesha, Robert, and Anita have provided you with excellent care. We truly value your feedback regarding the staff turnover and the online forms. We understand how repetitive forms can be frustrating, and we’re actively working on ways to make the process smoother for our patients. Your input helps us improve, and we appreciate your patience as we continue to enhance our services. We hope you have a great day!
Fantastic experience: I recently had a hygiene appointment and routine check-up at ISCA. The staff are friendly and professional. I always feel like I’m in safe hands here, and it’s reassuring to know I’m receiving top-notch care. Highly recommend!"
Morph, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!
Fantastic experience: Efficient and thorough as ever. Nothing is ever too much trouble and operate in a very friendly and relaxed atmosphere with your oral care at forefront of all they do. Excellent service.
Hi Hugh Simkiss, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Fantastic experience: Efficient, professional, friendly & caring staff. Clients are put at ease during treatment & concerns listened to. Relaxed, clean & comfortable environment.
Sharon Lacey, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
Fantastic experience: I have recently completed a lengthy course of treatment at Isca Dental. Justin and his team have been exemplary throughout, advising me on the optimum treatment, arranging visits to meet my diary commitments and executing the treatment in virtually painless fashion. I am delighted with the results, many thanks Justin and team!
Keith, we're happy you found our staff to be so supportive during your experience here at Isca Dental Practice.
Fantastic experience: After having a bad experience at another practice I was keen to find a dentist that had a real duty of care. The quality of service and treatment by Mr Roberts is faultless. Very thorough per visit and explains exactly what he/I should be looking to achieve in the upcoming months with my teeth. Well worth 90 minute round trip.
Fantastic experience: It's not just the great dental work, but the reliable, helpful and caring attitude of Justin and his team. I have been happy going to them for many years.
Helen Davies, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Fantastic experience: Thank you Justin and Hannah for my new smile. I am absolutely delighted and already feel more confident.
Hello Cath Webber, thank you; we appreciate your feedback!
Fantastic experience: Justin is brilliant with my teenage boy. He hasn't had the easiest of journeys when it comes to his teeth, but Justin acts quickly, always on hand and is so patient with him! (It's not easy having a number of injections and teeth out at a young age) I would recommend to anyone. Always great service when we visit. Thank you all.
Fantastic experience: Dr Justin Roberts and all the staff are friendly, informative, accommodating and I received excellent service. Would highly recommend
We're happy we could meet your expectations! Hello Sianelizabeth Rees, thank you; we appreciate your feedback!
Fantastic experience: In times of change when I feel customer care is no longer at the forefront of businesses/ services I am regularly reminded when I go to Isca Dental Practice that there are people out there who actually care about their client group. Dr Justin Roberts and all the team never fail. Professional, and very client centred. I recently experienced an accident necessitating several visits, some unexpected. I was accommodated without hesitation on each occasion even when Justin was away by his colleagues. I would without hesitation recommend this Practice for service , quality and care. A big thank you to all of the staff.
Fantastic experience: I've been with Justin and his practice for over 20 years. Justin was and still is very patient with me. I trust him enormously. Anita is my hygienist she has a wonderful welcoming smile. Thorough in her work but gentle. !! Nurses and Receptionists are welcoming and polite .
Janet Szary, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic experience: I seen Isca Dental Centre online after a Google search on what was available local to me. I decided to give it a try to whiten my teeth, I can honestly say that it was the best decision I have made in regards to Dental work. From the moment I entered the practice the staff were so obliging. I wasn't waiting to long and I was called in to see a gentleman called Justin who examined my teeth and took measurements and an implant to make a perfect gum shield in order to put the gel they provide. I was then told to return in a weeks time. I returned after a week where I was showed how to apply the gel to the gym shield and put to do this for an hour or so a day. I have been doing as instructed by Justin and, I am so, so happy with the results, my teeth feel and look good already. I have a while to go on the gel they provided but, I am so very pleased with the results already. With that said I would very highly recommend Isca Dental to anyone looking for the teeth whitening service, hassle free. Amazing Practice, Martin Fernquest
Martin Fernquest, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic experience: What a brilliant experience all round. Justin, Rob and the whole team are superb. I would not go anywhere else and I'm happy to commute from Pandy to get there. Worth every mile of the journey!
Fantastic experience: Justin and his Team are just great - appointments easy to make and generally you are seen at the time booked - Fabulous professional and friendly treatment - which is just what you need from your dentist!
Fantastic experience: Alisha always does a great job, very friendly yet professional. Would not go anywhere else! New receptionist who greeted me with a friendly smile too. Thanks all.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: Great dental practice, a professional service with a family feeling. I have always had a fear of dentists but since bring part of Isca Dental Practice I feel at ease. Great service, great staff and great care Another all round positive experience
Perry Attwell, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!
Fantastic experience: I’m delighted with the all aspects of the treatment I’ve received from Dr Justin Roberts and Hannah. Their advice and care has been second to none, the outcome has exceeded my expectations. I would highly recommend this practice. Thank you.
Fantastic experience: Yet another fantastic experience with ISCA Dental Practice, Robert rebuilt my damaged tooth at short notice, absolutely amazed at the results! Could not be happier, thanks again for the professional, friendly and comfortable experience.
Marc, we're glad you had such a wonderful experience with us! Thank you again for the great review!
Fantastic experience: The service I received was truly remarkable. The staff were incredibly warm and friendly, making me feel welcomed and valued.
Fantastic experience: After failing to get hold of my old practice in an emergency, despite their ansaphone telling me they were still open, I managed to get an immediate appointment on a Friday afternoon as I was going away the next day. This happened twice so l decided to move to Isca permanently. They are excellent and all the staff are friendly and helpful. And I'm still there many years later.
We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Fantastic experience: Having just visited Justin at Isca Dental for some substantial treatment, I would like to thank him and his lovely staff for their very professional, kind care. Justin knows I get nervous but I always have complete trust in him. I don't live in the Caerleon area but I feel it's worth the travel to attend Isca Dental. Thanks to you all. Christine
Thank you for such a wonderful review!
Fantastic experience: Just finished my treatment with Justin, Hannah the amount of care and professionalism they have shown has been truly phenomenal. Justin really takes great pride in what he does, and because of him I’m actually smiling and opening my mouth. He was kind, patient and supportive. made sure I was comfortable.all the staff are all lovely and make you feel welcome. would really highly recommend Justin for any cosmetic dentistry. I will not use any other dentist. Thank you so much Justin
Thank you so much for the positive feedback.
Fantastic experience: My first visit to ISCA dental for a examination/check-up and transfer to the practice. A very good experience with a modern approach, good use of modern technology, lovely team and a superior examination to my previous NHS provider. All in all, a great first experience.
Hi Mark Stevens, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations! Kind regards Justin
Fantastic experience: I had dental work done here by Justin Roberts. I now have a lovely smile and can laugh out loud without feeling self conscious. Everyone at the practice was really friendly and I'm so pleased to have found them. I felt completely confident from the start and didn't feel nervous at all - a first for me! 8th October 2024 Excellent as usual.
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Linda Francis, thank you for sharing your positive experience!
Positive experience: Hygienist was wonderful as always, however I was supposed to have a dentist check-up as well and was told they were not in work today. I had made arrangements for my daughter as couldnt take her to school because of the check-up and frustrating to see they now take deposits for future checkups when they dont adhere to their own standards and then dont turn up for appointments booked (and received email confirmation for last week that it was happening).
Dear Trev Willcocks, Thank you for your feedback regarding your recent visit. We are delighted to hear that you had a positive experience with our hygienist, and we appreciate your continued trust in our practice. However, we sincerely apologise for the inconvenience caused by the absence of your dentist for the check-up. We understand how frustrating it must have been, especially after making special arrangements for your daughter and receiving email confirmation of the appointment. We take full responsibility for this miscommunication and any disruption it caused to your schedule. At our practice, we aim to provide the best possible care and adhere to the highest standards. In this case, we did not meet our commitment, and for that, we deeply regret any frustration you experienced. Please be assured that we are reviewing our internal processes to prevent such issues from occurring in the future, especially when it comes to appointment confirmations. As for the deposit requirement, we understand your concerns. Our goal with this policy is to ensure appointment availability for all patients, but we recognise that we must uphold our side of the commitment too. We would like to offer you the earliest available appointment for your dentist check-up at a time that suits you. Please let us know your preferred time, and we will make every effort to accommodate you. Once again, we apologise for any inconvenience caused, and we greatly appreciate your understanding. Should you have any further concerns or feedback, please don’t hesitate to reach out to us directly. Kind regards, Isca Dental
Fantastic experience: I went to isca dental by personal recommendation. I've always had crooked teeth and now had 2 false teeth on a plate fitted by my existing dentist which made me feel ancient and although I'm no spring chicken I wanted for once in my life to have a smile to be proud of. I have not stopped smiling since my treatment has been completed I'm absolutely thrilled with the result and so glad that I acted on the recommendation I've transferred to isca dental for all my dental care. The the service is excellent from reception to treatment and after care. THANKYOU SO MUCH Justin! I may not look it but I feel 10 years younger and so much more confident.
Fantastic experience: Incomparable to my previous dentist ! Aliesha is so friendly, extremely knowledgeable and listened to my concerns. She put in place a treatment plan which I’m so happy with and I can see an huge improvement in my teeth using Invisalign. I would highly recommend Aliesha ! Thank you !
Bridget Bennett, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic experience: Great experience today. Alisha, the dentist, is thoroughly professional, welcoming, friendly and involves you closely in the consultation . The hygienist, Anita, is a real star who does a first-rate job gently. She explains everything clearly and strikes an amazing rapport with patients which always lifts my spirits.
Fantastic experience: Had a tooth out today, Justin was great, made me feel at ease and it was all good. Thanks team, highly recommend!!
Fantastic experience: Isca Dental is fantastic. I have been scared of going to the dentist for years and it is only the staff at Isca Dental that have calmed me down and been patient and understanding. Justin and the team are totally professional. I have had root fillings that didn't hurt as I was treated properly first. I have had two crowns that have lasted years because of the quality of the dentist's work. I even agreed to an implant which would never have been the case years ago. It was a little daunting but everything went so smoothly. They have restored my faith. I cannot recommend them enough. I would never go anywhere else.
Fantastic experience: used Isca dental practice for the first time for an extraction. Excellent painless procedure and good aftercare. I think I've found my new regular dentist
Hi Mike Thank you for your positive review. We are so glad that you will be visiting Isca in the future.
Fantastic experience: Thank you Justin for seeing me so promptly today after my filling collapsed on me. It was a pleasure to see your nurse again and I will look forwards to receiving my 'new look' tooth in March.
Thank you again for taking the time to let us know how we did. We appreciate your feedback! We will look forward to seeing you in March. Kind regards Justin
Fantastic experience: I cannot speak any more highly of the Isca Dental Team than the previous reviews. I have been a regular patient since the practice first opened. They go above and beyond. A good review is a good reason to to visit them for the first time but I can promise you that like me, once you enter their realm you will not be disappointed and stay forever. A big thank you Isca Dental Team. Be proud, you all are amazing.
Fantastic experience: I was made to feel comfortable and was reassured by the dentist and the dental nurse while having my tooth taken out. All the staff are friendly and have and continue to provide excellent customer service.
Hi Christine Hawkins, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy we could meet your expectations!
Fantastic experience: Have been a patient of Justin Roberts, Isca Dental Practice for numerous years. I have always found Justin and staff to be welcoming and very professional on all my visits. I highly recommend belonging to this superb practice.
Fantastic experience: Been going here my whole life and never had any problems. All dentists are friendly and do a good job. Would recommend.
Fantastic experience: I had an emergency appointment after experiencing severe pain. The care I received was amazing. I had a tooth extraction and felt no pain nor discomfort. I highly recommend this surgery.
Wonderful feedback! Thank you so much your and 5 star rating means a lot to us.
Fantastic experience: Dr. Aliesha is an exceptional dentist. Her professionalism and expertise are immediately apparent, and she took the time to thoroughly explain every aspect of my treatment plan. She is incredibly patient and attentive, addressing all my questions and concerns with care and understanding. The office is clean, modern, and equipped with the latest technology, which reassured me that I was receiving top-notch care. Dr. Aliesha's gentle approach and meticulous attention to detail made my procedure smooth and virtually painless. I was particularly impressed by her dedication to ensuring my comfort throughout the entire process. What sets Dr. Aliesha apart is her genuine compassion for her patients. She truly goes above and beyond to ensure that you have a positive experience, and her friendly demeanor makes each visit a pleasant one. I left the office feeling confident in my dental health and grateful for the excellent care I received. I highly recommend Dr. Aliesha to anyone in need of a skilled and caring dentist. She is a true professional who takes pride in her work and genuinely cares about her patients' well-being.
Fantastic experience: Isca Dental Practice is the best dental practice in Newport! Such a fabulous team of professionals who are always so welcoming, knowledgeable and understanding. Nothing is ever too much trouble. My daughter has received the most excellent treatment following a sporting injury to her mouth. Justin Roberts and his team have looked after her so well, always with care and compassion and the utmost professionalism.
Hi Catherine Morgan, thank you so much for your positive comments about Isca Dental Practice! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Fantastic experience: The service I have had has been amazing, I have been going here over ten years and Justin has accommodate to my treatment, the staff are all friendly and welcomes all people. If I have a problem with anything they are fast and effective with the treatment that day. I can't thank Justin and the team anouth.
Emma Brewster, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Fantastic experience: I have been registered with Isca Dental Practice for over 25 years. Wouldn’t go anywhere else. I have always received excellent treatment from Justin and his team. Would highly recommend this practice.
Fantastic experience: Just finished my treatment at ISCA I am so pleased with the whole service and would highly recommend this practice to anyone. Dr Justin Roberts is professional, takes immense pride in his work and offers top class customer service. All the staff at the practice are polite and attentive and I have had an excellent experience with them including a beautiful new set of natural looking teeth!
Fantastic experience: I had a filling replaced with Dr Roberts. I was surprised how quick and painless the whole process was, no doubt down to the expertise of Dr Roberts and his staff. Really pleasant bloke, all in all a positive experience; not something you’d usually associate with a visit to the dentist.
Fantastic experience: Appointment with hygienist Anita. As always she was gentle, thorough and offered helpful advice. Spotless surroundings which made me feel safe and comfortable. A brilliant job and my teeth felt and looked brighter. A dental practice always ready to help. A big thank you to all the staff.
Fantastic experience: I have been with Isca Dental for many years now and have always received excellent, professional care. Recently, I have been treated for a chipped tooth on a heavily filled molar, resulting in a crown. Aliesha provided friendly, careful and pain-free treatment and I am delighted with the result.
Fantastic experience: Have been a patient for several years and very happy with the level of service. Called with toothache today, seen the same day with great care provided by the team. Highly recommend
Fantastic experience: Justin has been my Dentist for many years and I always have the best treatment. He and his staff are friendly and have very high standards of care.
Fantastic experience: Pleased, as always, with the excellent standard of service from Justin and his team. Professional, friendly and personable. Has cured my fear of the dentist's chair!
Fantastic experience: Margaret & Roy are very happy with the the professional way we are looked after and advised on the care of our teeth and gums. Keep up the good work Roy & Margaret
Fantastic experience: My appointment today was supposed to be with Anita the hygienist but she was away so a new person was standing in for her. She was very pleasant ,helpful and professional no problem to go to her again but Anita is always the best!!
Fantastic experience: Aleisha and Anita are both professional and patient friendly. They make you feel relaxed, talk through what they are going to do step by step. If at any time you are in discomfort with a procedure, they will stop and assess how they can finish the treatment for a satisfactory result for both them and their patient. I wouldn't want to go anywhere else!
Thank you Annette for taking time leave such a positive review. I will pass it on to both Aliesha and Anita. Best wishes Justin
Fantastic experience: I recently visited Isca Dental for a lot of dental work having been to 4 other practices in Cardiff and Newport and I am incredibly pleased with the entire experience. From the moment I walked in, the staff was warm and welcoming, making me feel comfortable and at ease, I'm not the easiest of patients. Dr. Justin Roberts was professional and thorough in explaining the procedures for my complex and what I thought was expensive needs.What I appreciated most was their attention to detail and their willingness to answer all my questions, providing tips on how to maintain good oral hygiene and look after my new set of teeth. The clinic itself is modern and spotless, equipped with the latest technology, which added to my confidence in their services. Overall, I highly recommend Isca Dental to anyone looking for a reliable and friendly dental practice. I am definitely returning for my future dental requirements. I literally haven't stopped smiling since
Hi Kelly, thank you so so much for the positive review! Reviews like this give us motivation and help us ensure we provide high-quality care. Kind regards Justin and team.
Fantastic experience: I had my first appointment today with Aliesha and I couldn’t be happier. I explained how I have bad anxiety when it comes to dentists and Aliesha could not have been anymore understanding. She made me feel comfortable and at ease instantly. It has already made me less anxious for my next appointment. Her assistant Paige is also lovely and welcoming as is Rachel on reception. Such a great team! :) I will no longer go anywhere else. Thank you so much.
Fantastic experience: My husband is more than pleased with the treatment received from Isca Dental. The service, warm welcome and efficiency, extend to both reception and dental practitioners. A great all round experience
Hi Dina Little, thank you for taking the time to leave a review for us at Isca Dental Practice. We're happy that your husband ad all a fabulous experience at Isca dental and we could meet his expectations!
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