
Smilemakers

Information about Smilemakers
Opening hours
- sunday: (closed)
- monday: 8:30-19:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: (closed)
The Dental, Orthodontic and Implant Clinic in Bursledon, Southampton, Hampshire. A general and cosmetic dentist for all the family.
Everyone deserves reliable dental care and treatment. Gaining easy access to the services needed to improve oral and overall health is a must. Smilemakers makes this possible by providing high quality, effective, and affordable general and cosmetic dental services in Southampton. We invite you to our newly refurbished clinic with state-of-the-art facilities and equipment. Come in and discover why more people and turning to us when it comes to their oral health needs.
Our comment from Best Dentists about Smilemakers:
Smilemakers is a highly regarded dental practice in the UK, known for its exceptional patient care and friendly atmosphere. Many clients have shared their positive experiences, highlighting the professionalism and expertise of the dental team. Key aspects that stand out include:
- Welcoming Environment: The reception staff is consistently described as friendly and accommodating, making patients feel at ease from the moment they arrive.
- Expert Care: Patients commend the thorough and gentle approach of the dentists, particularly noting how they explain procedures clearly and provide comfort during treatments.
- Nervous Patient Support: Numerous reviewers specifically mention how staff like Saadiq, Nikos, and Emily have been instrumental in helping nervous patients feel comfortable and reassured throughout their visits.
- Efficient Services: Clients appreciate the punctuality of appointments and the smoothness of the entire process, from booking to treatment.
- Positive Outcomes: Many patients have reported significant improvements in their dental health and aesthetics, such as successful orthodontic treatments, pain-free extractions, and excellent results from cosmetic procedures.
In conclusion, Smilemakers is not just a dental practice; it is a community where patients feel supported and valued. The team’s commitment to providing high-quality care in a caring environment is evident, making it a top choice for dental services.
Services and Treatments
Smilemakers: Reviews
Fantastic experience: I had extraction today Jean and Lauren were true professionals who helped relax and stay calm . Jean explained everything she was going to do and Lauren spoke to me to relax me . Thankyou didar
Negative experience: My appointment has been cancelled for the third time in a row, two of which were last minute. The male receptionist I spoke to clearly had absolutely no interest whatsoever in customer service. Highly recommend going elsewhere
Positive experience: Clean environment and friendly reception staff. However; having an appointment at 4pm and the dentist running 45mins late is not good enough I’m afraid. No offer to reschedule or to see another dentist. Or even an apology for that matter. Polite reminder that customer service is important !
Fantastic experience: Phoned Smilemakers in agony, they didn’t have any appointments left but the receptionist said to leave it with her & within 10 mins I was on my way to be seen by Saadiq & Ashley - an absolute exceptional team & @ such short notice, they really put themselves out to help me as I need a downstairs room & they came down for me. I was given antibiotics for an abscess & a follow up appointment back with my regular dentist. I would definitely recommend SMILEMAKERS!
Fantastic experience: Fantastic place, Saadiq and Ashley made me at ease as Iam a nervous patient around the dentist due to bad experience when I was younger. From start to finish seediq explained everything he was going to do. The whole experience from start to finish was very comfortable and a fantastic job they have done. I now have my life back and can smile all day long, and have photos taken with my New pearly whites. (teeth). Also look at people when I talk. They have changed my life for the better and I'm really happy with the results. Also the girls on the reception are Fantastic to, made me feel welcome. Thank you all from the bottom of my heart ❤️
Fantastic experience: Just wanted to say how amazing Celeste, Gemma and Cameron are! They are always so friendly and helpful and always welcome everyone to the Smile Makers practise with a warm smile and a friendly welcoming to everyone who walks in for their appointments. I have often had to ring up and make appointments or cancel and re arrange our appointments with our dentist and all three of them go above and beyond to help me. I am pretty sure they do this with all the clients so huge well done and keep up the great work you are doing being the front of house as it were which makes the whole smilemakers experience a great one! Thank you Celeste, Gemma and Cameron !! You are all fantastic ! From Mary Sanders
Fantastic experience: I’ve seen Anna and Chelsie a few times now and as a very nervous patient they could not have been more supportive. They make you feel very relaxed and safe, always happy to see you and welcoming. The reception staff are also always lovely! Highly recommend :)
Fantastic experience: Excellent care and attention given by dental therapist Anna and dental nurse Chelsie. A totally positive dental experience. Thank you ladies.
Fantastic experience: Smilemakers are the BEST dentist I have ever used. Every appointment I attend is positive, the whole team from the dentists, dental nurses and reception team are friendly, helpful and they always make it nice postive experience. A special thank you to Olivia my dental hygienist who is always so informative and kind. Highly recommend Smilemakers.
Fantastic experience: They took good care of me.
Fantastic experience: Friendly, helpful and professional staff. Large, modern and clean environment . All dental work done has been excellent so far, no complaints at all. I'm so pleased I changed practices and registered here!
Fantastic experience: I had an amazing experience at Smilemakers with Jason and Aelin. They were warm, friendly and answered any question I had - no question was deemed silly and they made time to ensure I felt at ease. I’m delighted with my final composite bonding - Jason is a perfectionist and his talent is 10/10. Would highly recommend!
Fantastic experience: I had a great experience at Smilemakers saadiq and alena were fab , I had chipped my front teeth and was worried after being repaired would not match how wrong was I they look amazing better than before I chipped them , thank you both amazing service and all explained as we went along, brilliant
Fantastic experience: Just had my two upper wisdom teeth removed with Tom was so nervous but instantly relaxed when getting in the chair. In and out in around 10 minutes, completely pain free, only opted for local anaesthetic. If I had to do it all again I would. Actually blown away with how easy it went. Thank you so much!
Thank you Shannon. Hearing your positive feedback is so rewarding for our team! We are so proud of them all and are very lucky!
We appreciate you taking the time to review and look forward to seeing you again soon!
Fantastic experience: Anna and nurse Chelsie are a fantastic duo, make you comfortable and feel at home. Always a pleasure to see them both
Thank you for your amazing 5* review Kevin. Your will certainly be passed on and is very much appreciated. We appreciate the time in which you have taken to comment.
We look forward to seeing you again soon.
Fantastic experience: Had a great professional, caring team, give Emily T and Laura 5* Well done.
Thank you Roger. Hearing your positive feedback is so rewarding for our team! We are so proud of them all and are very lucky!
We appreciate you taking the time to review and look forward to seeing you again soon!
Fantastic experience: Professional and friendly service from Eveline and Ellie today. Very shiny clean teeth now
Thank you so much for your 5* review Jan, we are so happy to hear of your experience with Eveline and Ellie! Your feedback is invaluable and means a lot to the team!
We look forward to seeing you again soon!
Fantastic experience: My treatment by Jean Henry has been excellent. Jean has been very patient with me as I have had to go back a few times. She is very helpful, professional and caring. Tegan, Jeans assistant, has also been very supportive and professional . They are both very friendly.
Thank you Janet for your kind 5* review!
We are very proud of our wonderful team! We are delighted to hear that you are happy with the service and treatment received! We will be sure to pass your feedback on! We look forward to seeing you again soon!
Fantastic experience: I recently visited Smilemaker Hygienist and had a fantastic experience. There were no delays, and the service was excellent throughout. The hygienist provided clear instructions at every step and consistently ensured my comfort and well-being. The reception staff were professional and friendly, making the whole visit smooth and pleasant. I highly recommend their services!
Thank you Mark!
We really appreciate the time you have taken to leave a 5* review and are so pleased to hear you are happy! Our team really appreciate the review!
We look forward to seeing you again soon!
Fantastic experience: Eveline and Morgan made me feel very relaxed during my Hygienist appointment. They both worked very professionally and were as gentle as you can be when you’re in someone’s mouth! I would highly recommend and can’t wait for my next visit in 3 months!
Thank you for your feedback and 5* review Olly. It means so much to our team and we will be sure to pass this on to them!
We look forward to seeing you again soon!
Fantastic experience: Can’t praise the dentist enough, I was very nervous and they put me at ease for an extraction.
Thank you for your lovely feedback and 5* review Jackie. We are so delighted to hear that you had such a positive experience.
We look forward to seeing you again soon!
Fantastic experience: Highly recommend, I am petrified of the dentist from previous dentist upsetting me. Smile makers make me feel at ease and are very understanding. I have never had any issues here. The receptionist is fab knows me very well and my struggles, they make me feel welcomed and are also very understanding and helpful. I wouldn't go anywhere else now. Massive thanks to jean, Laura and all the receptionist your all fab
Thank you Kelly for taking the time to leave a wonderful 5* review. We are so proud of the entire team and are so pleased to hear that you had such a positive experience here. We will make sure your feedback is passed on to reception, Jean and Laura. We look forward to seeing you again soon.
Fantastic experience: Both Emily and Clarrisa were great, I don't necessarily enjoy the dentist, However, they completely put me at rest. At last a dentist, I don't mind going to... Many thanks guys
Thank you Daniel. Emily and Clarissa will be delighted to her of your 5* review and feedback. It means a lot to them!
We look forward to seeing you again soon!
Fantastic experience: I am absolutely terrified of Dentist. I have had some horrible experiences in the past so today going in to smilemakers on Hamble lane i was very anxious but Saadiq and Morgan made me very comfortable and friendly explained what they were going to do and made me feel at ease. Highly recommend them.
Thank you for your amazing feedback and 5* review Cheryl. We are so delighted to hear that you had such a positive experience. We will be sure to pass this back to Saadiq and Morgan.
We look forward to seeing you again soon!
Fantastic experience: Lovely practice and always nice to see Laura and Jean. Dentists are not one of my favourite things, however I'm pritty comfortable with Jean and Laura at the helm. Would defitnley recommend them especially If your not good with Dentists!
Thank you so much for your 5* review Ben! Your feedback really means a lot to Jean and Laura! We will be sure to pass it onto them!
We appreciate you taking the time to leave a comment!
We will see you again soon!
Fantastic experience: Just had wisdom tooth out done by Emily Stanworth want to say a big thank you to her and her assistant Morgan felt at ease and made comfortable and felt no pain… Thank you Emily
Thank you Andy!
We really appreciate the time you have taken to leave a 5* review and are so pleased to hear you are happy! We will be sure to pass this on to them!
We look forward to seeing you again soon!
Fantastic experience: I can highly recommend Smilemakers wholeheartedly. My daughter has just completed her orthodontic treatment and now has the perfect smile! Everybody has been so kind, making the whole experience easy and painless. Thanks so much to Melina and the team. We’re now starting the same treatment for my younger daughter and have full trust that the results will be excellent as well. If you’re considering Smilemakers I would recommend that you go for it!
Thank you Samantha!
We are very proud of our practice and our wonderful team! We are delighted to hear that you are happy with the outcome of your daughters Orthodontic treatment. Melina and her nurses will be so pleased to read this! We will be sure to pass your feedback on! We look forward to seeing you again soon!
Fantastic experience: Saadiq and Morgan were absolutely incredible at my appointment. I had to have a tooth removed, 2 fillings and gum treatment,i was so scared of going to the dentist but Saadiq and Morgan made me feel so comfortable and talked me through what was happening and gave me encouragement throughout. I didn’t suffer any pain. They were so kind they both are great. Can honestly say the best dentist I have visited Thank you so much!!
Thank you so much for your 5* review Jessica, we are so happy to hear of your experience with Saadiq and Morgan! Your feedback is invaluable and means a lot to the team!
We look forward to seeing you again soon!
Fantastic experience: Very happy after invisalign treatment, whitening and bonding. Melina & Jade were the best! Jason was exceptional too. Very friendly, extremely professional and the results are worth every penny. From start to finish everything about Smile Makers is fields ahead of previous dental experiences.
Thank you so much for your 5* review Aidan! Your feedback really means a lot to Melina, Jason and Jade! We will be sure to pass it onto them!.
We appreciate you taking the time to leave a comment and look forward to seeing you again soon!
We will see you again soon!
Fantastic experience: This is by far the best dentist I have been to. I have a severe needle phobia and bad experiences in the past with dentists made me nervous. Nikos and he's assistant was amazing telling me what they were doing each step of the way and have the patience of a saint. Bernice was fabulous at giving me the information and reassurance inbetween appointments. I finally have my smile back after an accident broke my tooth in half, thank you smile makers!
Hi Stacey, this is amazing! Your feedback about our team is wonderful to hear and we will certainly pass it back to those named!
We are delighted to have helped give you your smile back! We look forward to seeing you again soon!
Fantastic experience: Lovely welcome from the Reception staff. Best Hygiene clean I’ve ever had (and I’ve tried a few places) from the wonderful Olivia and assistant Clarissa. So thorough, professional, knowledgeable and gentle. Already booked next clean. Immaculately clean practise/premises. Plenty of free parking.
Thank you Lorna. Hearing all your positive feedback is so rewarding for our team! We are so proud of them all and are very lucky!
We appreciate you taking the time to review and look forward to seeing you again soon!
Fantastic experience: I’ve been at smile makers for 4 years after many years at a good nhs dentist which retired,leaving me needing a new dentist and so had to go private after reading reviews Jason is my dentist and he’s excellent attentive and reassuring and always friendly I’ve been for Wisdom teeth extractions and fillings and minor repairs as of recently 5 star dentist and practice and truthful ⭐️⭐️⭐️⭐️⭐️
Thank you so much for your 5* review Julian, we are delighted you are so happy and Jason will be too! Your feedback is invaluable and means a lot to the team!
We look forward to seeing you again soon!
Fantastic experience: A brilliant service from Saadiq and Morgan today! I can’t thank them enough for their time, patience and kindness. I’m a very nervous patient and I’ve had horrible experiences in the past, they really helped me overcome this today. Fab duo!
Thank you so much for your 5* review Angie! Your feedback really means a lot to Saadiq and Morgan, we will be sure to pass it onto them!. We appreciate you taking the time to leave a comment!
We will see you again soon!
Fantastic experience: After a rather unpleasant experience at a previous dentist, I was very nervous. Saadiq and Morgan made me very comfortable. Fully explaining procedures and choices I had for the work needed, and incredibly reassuring. Happily going back again in 6 months.
Thank you Kerry! We really appreciate you taking the time to review your experience.
We will ensure Saadiq and Morgan are given your fabulous feedback!
We look forward to seeing you again soon!
Fantastic experience: Saadiq and Morgan were amazing I’m a really really nervous patient had a difficult extraction can honestly say I never felt a thing would not be scared of going again 10 out of 10
Thank you Margaret, for taking the time to leave a wonderful 5* review. Saadiq and Morgan will be delighted to hear that you are happy. Your feedback will be passed on! We look forward to seeing you again soon.
Fantastic experience: I don’t think many people will ever say they actually enjoy going to see their dentist sadly… However, Nikos is quite honestly THE most gentle, calming and caring dentist I’ve ever had the pleasure of seeing. I had to have an awkward filling replaced as it had broken and he finished the new one before I knew it. Professional and caring. Thank you Nikos. To be fair, the whole team at Smilemakers, nurses to receptionists, are very professional and efficient. Thank you
Thank you Keith, for taking the time to leave a wonderful 5* review. Our team will be delighted to hear that you are happy. Your feedback will be passed on! We look forward to seeing you again soon.
Fantastic experience: Couldn’t be more happy with my Composite Bonding. Jean and Teegan were both brilliant in looking after me and doing a great job. The result looks amazing. Jean is highly skilled and I recommend her to anyone thinking about getting the same treatment
Thank you so much for your 5* review Luke. Your feedback really means a lot to Jean and Teegan, we will be sure to pass it onto them!. We appreciate you taking the time to leave a comment!
Fantastic experience: I honestly cannot fault this dental practice. The first day my husband and I signed up the service has been flawless. The reception team were super polite, helpful and knowledgeable. The practice is well organised, modern, clean and there was plenty of parking directly outside. I came to use this practice as I had heard great reviews from friends and have not been disappointed. I was seen very quickly as I had an infection and the whole process was fast and smooth. Thank you again and please don’t change in any way!!!
Thank you so much for your 5* review Natasha, we are delighted you are so happy! Your feedback is invaluable and means a lot to the team!
Positive experience: First of all I want to say that Dr Hamidi was fantastic. I've known I needed a filling repair for upwards of 4 years but due to previous trauma at the dentist and constant last-minute cancellations/horrendous wait times for my special care dentist, I've been putting it off. Dr Hamidi was so kind and reassuring on my first consultation. Going in for the filling, he was very quick and efficient, getting the injection in within a minute of me sitting down. He also suggested I wear headphones with loud music, which was a massive help in blocking out the noise of the drill. Filling was fixed in less than 10 minutes and completely painless apart from the cold air and water on my sensitive teeth. The receptionists are helpful, but they haven't acknowledged my arrival in all 3 of my visits - I felt like they hadn't noticed me come in. I was also mistakenly listed as a private patient upon registering, even though I am an NHS patient, so unknowingly had a private consultation and was surprised by the cost. However after the practice manager reviewed my sign up form and saw that I had clearly ticked the NHS box, she did refund the payment on to my account and allow a free repeat consultation. An honest mistake which was resolved fairly quickly so I am willing to forgive this. Reception could use some lessons in customer service but I'm generally really happy with my treatment and will definitely go back to Dr Hamidi.
Thank you so very much for your excellent feedback Laura. All feedback, positive and negative is greatly valued. This allows us to see where improvements are required and we will work hard to ensure this happens! We hope you will see an improvement at your next visit and look forward to welcoming you back.
Fantastic experience: Thank you for tooth extraction same day emergency appointment through the 247 dentist Couldn't wait till Friday at my regular dentist as it was too painful Sure a little more expensive but worth it The team was ace also.
Thank you for your feedback Drew. We will be sure to pass this on to The247 team who provide their services in Smilemakers out of hours. It is great to hear you are so happy. If you are able, they would massively appreciate a review at the following link: https://g.co/kgs/y9ks8pP.
Negative experience: Absolutely appalling service and will never return. Paid over £160.00 to be told by 2 separate dentist I need a root canal but neither of them actually did anything to fix the massive hole in my tooth. Receptionist team is barley a team and interrupt each other when you're talking to them and repeat "I'm so sorry" without offering anything to make the situation better.
I am so sorry to hear of your review and that you are unhappy with the service provided.
For any tooth, if the nerve of a root canal system is inflamed or infected, requiring the need for a Root Canal treatment, it is essential that this is completed before a filling can be placed over the cavity.
If we were to fill a tooth before it is appropriately treated (with root canal treatment), further deterioration, complications and pain would most likely arise. In doing this, we would be providing you with a poor standard of treatment.
Smilemakers prides itself on our patient service, we are working extremely hard to ensure that this is the best it can be.
Negative experience: Dental nurse named Sylvia avoid at all costs, the most patronising & condescending person I've experienced. Literally had to walk out!! Then she said well nobody has had a problem with me before so.. Great customer care NOT!!!
Negative experience: My daughter had a dental appointment. Due to traffic and road works we ended up being 5 minutes late. I had tried calling constantly for 20 minutes before hand to explain the situation but no one answered the phone. Eventually as I got to the car park (5 minutes late) the reception finally answered. I was told they wouldn’t see her even though we were in the car park. My daughter was already nervous about the dentist and having rushed from school trying to reassure her to be then told she won’t be seen is just a bit ridiculous. I fully appreciate time pressures and that a service needs to function but especially when it’s a child, to have absolutely not a care or any understanding really shows how this practice values its patients, which clearly is not at all.
Fantastic experience: After my dental bridge came out, I called up and was able to get an appointment the same day. The entire team were incredibly welcoming, including the reception staff. I informed my dentist, Edward Hook, that I was a nervous patient and he went out of his way to make me feel at ease, talking me through the process. Would highly recommend and I will definitely be signing up as a regular patient.
Fantastic experience: So impressed with this practice, in particularly, Jason who saw my young teenage son with a very swollen face/mouth and horrendous ulcers making him unable to eat. GP’s unable to help and yet Jason spotted a serious health concern, fast tracked him to hospital where he had a biopsy within a week and was able to get a diagnosis and a treatment plan started in no time. Highly recommend this dentist, very grateful.
Fantastic experience: I had to leave a review to say how wonderful Emily and Roxanne are on every visit. They are both incredibly patient and supportive when I am anxious and put me at ease. I am sincerely grateful for their kindness each visit. The dental work and professionalism has been amazing. And the front desk staff are also lovely!
Fantastic experience: I wanna take this chance to say a big thank you to Dr. Nikos F. What a great dentist he is! Very friendly, very professional, did a very good job on my operation. Highly recommend Dr. Nikos F, the best dentist I ever had.
Fantastic experience: I highly recommend William Wang at Smilemakers who made my treatment so much easier for me. I am very nervous and do not like going to the dentist but William was so kind and patient with me. He explained everything before he did it and took as much time as I needed. He is by far the best dentist I have had and would recommend anyone with a fear of dentist’s to see him
Fantastic experience: Wish to say thank you to Dr Paschali, Nurse Jade and Treatment Co-ordinator Natalie for their support with my complex orthodontic case. I felt encouraged to book a consultation with Dr Paschali after seeing the previous work she had done. I had a positive consultation experience with Dr Paschali who was kind and understanding of my dental situation. Though I was not suitable for treatment, if I had been I would have felt comfortable and safe. It means a lot to meet someone who is as compassionate as Dr Paschali is and I thank her very much for her time and help. If you are considering treatment, I would highly recommend booking a consultation to see if you may be suitable. I travelled a distance to visit and on arrival was met with a friendly and welcoming service from the Smilemakers team. Thank you
Fantastic experience: My partner had a bad tooth that needed to come out, the pain was unbearable. We went to a walk in dentist they gave her antibiotics, said the tooth needed to come out, but wouldn’t take it out. We then made an appointment with smilemakers, we had an appointment the same day (within a few hours), and the tooth got taken out. Both staff was absolutely lovely and so caring. It made my partner feel more relaxed, and the tooth came out no problem. This is the second time using smilemakers, I would highly recommend.
Fantastic experience: After a previous bad experience with a Dentist who is thankfully not there anymore, I was naturally wary about my Visit today for two Fillings. I needn’t have been as Nikos and his assistant were excellent. I felt at ease straightaway and the procedure was carried out professionally and pain-free. Thank you Nikos and team
Fantastic experience: As a 70 year old I have had many visits to dentists over the years and smilemakers were by far the best they were very friendly and efficient and the procedure was explained and carried out very smoothly I was put at ease every visit
Thank you so much for leaving us such a great review David. We are glad you feel at ease every visit and we look forward to seeing you again soon. The Smilemakers Team
Fantastic experience: I’ve been to a few dodgy dentists over the years and had some terrible treatments, so going to the dentist has never been something I have particularly enjoyed. However, going to Smilemakers is always a pleasure. Dr Hook listens to me and takes into consideration the fact that I am nervous and I can’t stand being there and helps me to relax and explains treatments every step of the way. Communication is key and that’s the reason I don’t mind going to the dentist at Smilemakers. The cost can be off putting, but you really do get what you pay for, especially when it comes to dental health.
We are so please you find so much comfort in your visit with us. We look forward to welcoming you back again soon! The Smilemakers Team
Fantastic experience: Had a hygienist appointment with Lucy using the new GBT treatment, I have suffered with gum problems for many years so have regularly hygienists appointments but I have to say this was far my best experience yet, so thank you Lucy the treatment was less invasive and as an added bonus it also removed staining to the teeth do come out with whiter teeth. Would thoroughly recommend Lucy
We are so please you had the best experience having the GBT treatment with Lucy. We look forward to welcoming you again soon Tracy. The Smilemakers Team
Fantastic experience: I am currently undergoing dental treatment including implants and look forward to regaining a healthy smile. All the staff are very professional and friendly and a visit is no longer the ordeal that it used to be.
Thank you for your review Raymond!
The Smilemakers Team
Fantastic experience: After having so many problems even getting to see a dentist at my last place, it was great to come to smilemakers and it be so straightforward. It was quick and easy to sign up, everyone was polite, friendly and professional. The appointments were on time. Joanne was great when I visited for my first hygienist appointment. She walked me through what she was doing at each stage and was really friendly. Fully recommend.
Thank you for leaving such a great review Cara, we are glad you are happy after your visit with the hygienist. Many thanks, The Smilemakers Team :)
Fantastic experience: Dr Noordin and Nurse Estella put me at ease and despite my nerves I had a very positive experience. The practice staff are always friendly and welcoming.
Thank you for your review Isadora :)
Negative experience: My husband Winston Giles was very satisfied with his treatment which commenced in January but very disappointed and surprised when asked for another £400/200 to complete the treatment when he was told upfront the total cost would be £685. We have the paperwork to confirm that amount. Perhaps someone can look into this
We are very sorry to read your review of Smilemakers. We looked into this with immediate effect on receiving your email dated 1st March and contacted you the following morning.
The consent form signed does advise that additional treatment may be necessary following the treatment you received. We apologise if you do not feel your clinician made you aware of additional fees. Will be sure to speak with the clinicians involved.
To my understanding you are happy with the response received from us, however do feel free to contact the practice should you have any further questions.
Hopefully this misunderstanding does not reflect on the service of which you have received from us for many years. We look forward to seeing you again soon.
Fantastic experience: Reassuring & friendly, lovely members of staff, listen and very helpful with any query. Been here for quite a few years and wouldn't go to another dentist. Highly recommend.
Thank you for taking the time to leave us a review Lou. Look forward to seeing you again soon! :)
Fantastic experience: I am a terrible patient and I am particularly apprehensive about visits to the hygienist but this morning I was treated by Lucy Bevan who was brilliant!! Very gentle and kind and my teeth feel lovely and clean and bright. All the staff at smile makers are lovely but Lucy was particularly outstanding. Thank you everyone. You all do an amazing job.
Thank you so much Katy. We look forward to seeing you again soon! :)
Fantastic experience: I have recently moved to Smilemakers after very poor service from my previous dental practice the service is professional polite very quick and feel so much happier with the care and treatment i have received form both the Dentist and the hygienist would highly recommend
Thank you for your review Kay :)
Fantastic experience: Excellent in all respects. Very easy to book an emergency appointment. I was seen on time by Najib and Estella who were absolutely great. They explained everything very well and gave me time to choose my options. The treatment was painless. All sorted in one visit. Brilliant.
Thank you for leaving such a great review Howard! Great to see you :) Many thanks, The Smilemakers Team
Fantastic experience: My first visit as a new patient, lovely staff at reception and the dentist and his assistant were also very nice. William (Wang) was very professional and made me feel very much at ease.
We are so glad you were made to feel at ease. We look forward to seeing you again soon!
Fantastic experience: Family appointment this afternoon… first in a very long time for the husband and kids… couldn’t fault them. First time seeing Mr Wang who was brilliant with the kids and spoke to me so nicely - answered questions in a really helpful way. Reception staff were lovely. All in all a good experience. Thank you!
Thank you for your review Lucy! It was great to see you all! Many thanks, The Smilemakers Team :)
Fantastic experience: Staff at reception very welcoming . All staff throughout the clinic very professional. Dentist explained everything she was doing , introducing her dental nurse making my visit personal . Exceptionally clean throughout the clinic .
Thank you Lynn. We are so lucky to have such a fantastic team!
Look forward to seeing you again soon. The Smilemakers Team :)
Fantastic experience: Had an excellent visit. Both the reception and clinical staff are friendly and professional. My dentist is informative, very thorough and genuinely cares about his patients.
Glad you had an excellent visit with us Mark. Many thanks, The Smilemakers Team :)
Fantastic experience: The team here is really friendly and efficient. The surgery is clean and modern. The range of services/equipment is amazing and my experience of dentistry here has been second to none. Thank you!
Fantastic experience: Excellent dentist. Booking is easy and the dentist we saw was terrific. Very good with my son, who is autistic. He took time to explain what he was going to do and was very gentle and reassuring.
Fantastic experience: Mr Hook has done amazing job with reattaching a chipped veneer. You can hardly tell that it had chipped off. Due to the amazing job he has done, has resulted in me changing my dentist as well as my family to smile makers. The practice could not improve on my experience, I was quite upset as result of my chipped veneer and Mr Hook and his dentist nurse were very patient with me. When I phoned up to book an appointment, they gave me an appointment that day, as my normal dentist would not see me. On phoning up I was again quite upset and reception staff were very kind and helpful.
Fantastic experience: I don't like going to the dentist, who dose! That being said, if i am going to go this is the only place i would go. They are friendly, kind, gentile (as they can). The receptionists are friendly and smiling. The waiting room is comfy and the dentists chairs are even comfier. The whole place is clean but some how not to clinical. Defiantly 5*s
Fantastic experience: After moving to Southampton it took me a while to find an NHS dentist. I am so happy that I managed to sign up with Smilemakers who had just taken on a new dentist, Mr. Wang. The practice treats you so well and the dentist actually listens to you - something my previous dentist never did. I am looking forward to completing my treatments with Smilemakers.
Fantastic experience: Had a great experience visiting Smilemakers. Promptly greeted and made to feel welcome as soon as I entered the door. Saw dentist Emily who was equally friendly, reassuring and professional which helped make it a nice experience.
Fantastic experience: Exceptional service! Emily and Roxanne were extremely friendly, professional and efficient. They both made what is usually a very daunting and nerve racking process very stress free and easy. Thank you both.
Fantastic experience: Jason is extremely knowledgeable and friendly. He put my daughter at ease immediately, he is kind and explains each step to both me and her. We are very happy with the treatment she received, it eased her pain and has helped dramatically. We are also very happy with the front of house reception team, from initial phone call- the lady was helpful and informative and able to get us a last minute emergency appointment. When we arrived they were polite and helpful and the reception is always immaculate. Great service and great dentist
Fantastic experience: Dr Nikos Filis is very kind, polite, gentle and understanding. I always experience pain during dentist treatments and I’ve now had 2 appointments with him and he’s been very considerate of this and ensured throughout that I am not in pain. I’m not not nervous about my next appointment which is a great feeling
Fantastic experience: An amazing dentist practice - highly recommend. The reception staff are very friendly & helpful, and the 2 dentists I have seen for quite extensive dental work have both been professional, thorough, and very nice.
Fantastic experience: I went to Smilemakers to see about betting my broken bridge repaired and was very impressed with Dr T Darlings prognoses and friendliness. I'm now getting the money together to have the work done. Can't wait to be able to smile again with new teeth
Fantastic experience: First class service from start to finish,the higenest went above and beyond to meet my needs, she not only put me at ease but also took time to speak with me regarding medical conditions that could of affected my treatment. Thank you so much, have rebooked will definitely be back
Fantastic experience: A very warm welcome at reception . Mr Nikos Filipis had a very gentle manner . I had total confidence in him. For someone who doesn’t like dental treatment , I felt very assured. For my next appointment, I will request the same clinician
Fantastic experience: Always happy with the dentists and hygienists at Smilemakers. They explain options and procedures thoroughly and don't rush you into making decisions before you've had a chance to think about it.
Fantastic experience: We have been at the practice for a while now and experienced a number of dentists, admin staff and hygienists and all have been warm, friendly and professional. The practice itself is a lovely environment with a helpful admin team and I would recommend it to anyone.
Fantastic experience: Smilemakers have provided excellent service with caring staff giving fantastic advice. I would recommend them to anyone needing invasive treatment as they will make it as painless as possible, putting the client first every time. They have definitely given me my smile back.
Fantastic experience: Smilemakers are hands down the best dentist I’ve ever been to (and I’ve been to a lot!) They are great with nervous patients. Professional, knowledgeable, friendly- excellent work. Highly recommend
Fantastic experience: Dentistry like it should be! From your reception through to treatment in a bright & modern environment and all the while remaining affordable. Excellent and professional in every respect with class leading treatment. My thanks to Nikos Filis and his lovely team. Ian T. Hamble.
Congratulations Mr Thomas you have won a free hygiene visit. We will be in contact to book this for you :)
Fantastic experience: Brilliant dentist. All the staff are wonderful especially Racheal, the new hygienist. I’ve never experienced such a gentle procedure. Dr Hook is my dentist and vary caring as is Melina, who did my brace work. I even had a comment from someone I hadn’t met before who said I had lovely teeth! Not bad for a 50 something!
Fantastic experience: Dr Elyas Yonis is actually amazing! He has transformed my smile which has transformed my life! I have gone from covering my mouth when speaking, not smiling in photos & feeling embarrassed about my teeth to somebody that cannot stop smiling like a Cheshire cat! I highly recommend Smilemakers & Dr Elyas Yonis in particular who went above and beyond to transform my smile!
Fantastic experience: I have had braces twice, once as a teenager for 4 years and once as an adult for 1 year and on both occasions the complex orthodontic issues with my teeth were not resolved. I then came to see Melina at smilemakers after seeing the results of some of her cases, and I decided to talk to her about my teeth and see if there was anything that she could do to correct my bite. Fast forward a few months of invisalign and I could not be happier with the outcome of the treatment I've had with Melina. She is a professional, very knowledgeable, very reassuring and made me feel at ease throughout the process. I can finally bite down now on my back teeth and chew my food whereas previously I had posterior open bites and only my front teeth were meeting, which made eating very difficult and uncomfortable. My teeth are also nice and straight now too! Thank you very much Melina, and also a thank you to Jade who has worked just as hard by assisting during the appointments.
Fantastic experience: Just went in for an emergency extraction. I can't remember the guys name but he was was amazing. To the point that I cried because he'd sorted out my painful tooth. The dental nurse was wonderful to and they could clearly see I was extremely nervous about the whole ordeal. I would highly recommend this place for the compassion, professional attitude and for there time. Thank you.
Hello Kim, Thank you for taking the time to leave us such a wonderful review after your treatment. We are lucky to have such a fantastic team who strive to give the best care to our patients. We look forward to welcoming you back again soon! Kind Regards, The Smilemakers Team
Fantastic experience: I’ve just had the best dental experience of my life I’m now 53 so that’s a lot !! I wanted new Vaneers I went to Tom darling for advice as I had old Vaneers and not great teeth the result after 2 Long appointments that were absolutely pain free and definitely alot nicer experience than I could have ever imagined. As Sophie was the kindest sweetest assistant 10 shiny not over white just perfect straight beautiful Vaneers and 2 very impressive crowns my teeth are nothing but beautiful but natural looking absolutely best Dentist around 10/10
Hello Trudy, Thank you so much for leaving such a lovely review. We are so pleased you are happy with your new beautiful smile, it was a pleasure having you here at Smilemakers. We look forward to seeing you again. Kind regards, The Smilemakers Team
Fantastic experience: I found this dental practice some months ago when I moved to Southampton, after rigorously researching online and trying to find a private dentist practice that is good at what they do, yet reasonably priced (many in the area will ask you to donate a kidney for even a 30 min hygenist appointment). I have had overall a good experience here, especially with the hygenist Hassan who works here, who has been amazing. Every visit he is welcoming, friendly, yet professional & knowledgeable, and goes the extra length to explain your gum and teeth health in detail. I highly recommend this place to anyone looking for a dentist.
Hello, Thank you so much for leaving a wonderful review after having a Hygienist appointment with us, we look forward to seeing you again soon. Kind regards, The Smilemakers Team ☺️
Fantastic experience: Hassan is a fantastic tribute to Smilemakers, not only was I made to feel at ease, the communication through the procedure was clear and calm. I enjoyed the treatment and felt in safe hands. Best wishes
Hello Matthew, We are so pleased you felt in safe hands. We look forward to seeing you again soon. Kind regards, The Smilemakers Team ☺️
Fantastic experience: Had my second hygiene clean with Hassan and was very impressed by his professionalism and attention to his patients. He explained in detail what he was doing at every step and gave some detailed follow-up care advice. A very pleasant appointment overall!
Hello Dessi, Thank you for leaving us a great review after your hygiene visit. Kind regards, The Smilemakers Team ☺️
Fantastic experience: Fantastic service from Dr Belarbi. I had a previous filling that fell out, he was able to see me the next day and scheduled In a replacement very quickly. A few weeks later the filling feels great.
Hello Prosh, Great to hear your filling treatment is all sorted. We look forward to welcoming you back again soon. Thank you for leaving a review after visiting Dr. Belarbi Kind Regards, The Smilemakers Team
Fantastic experience: Review from Wendy Foreman who had the treatment. For at least 3/4 years I have needed a root extraction as I lost a crown and had insufficient tooth to repair. I put this off as I had never had a tooth out at the dentist the last time was under general anaesthetic at hospital many many years ago. My first visit to Elyas Yonis (having been requested to move to another dentist in the practice) was for a check up and we discussed the root extraction. Mr Yonis took an x-ray and showed me the root of the tooth and the surrounding roots. I then decided to book for the extraction dragging my husband along for morale support although he sat in the car! Mr Yonis was superb talking me through the process throughout the procedure. After several injections to numb the area he proceeded with the extraction and before I knew it the root was out without the need for any pulling or cutting of the gum! I cannot recommend Elyas Yonis enough he certainly put me at ease with his calming manner. Thank you.
Hello Brian, Thank you for taking the time to leave a review after visiting Elyas. We look forward to welcoming you back again soon. Kind Regards, The Smilemakers Team
Fantastic experience: Dr Hook and Jasmine were amazing when I visited back in November. I had a tooth out and was very nervous. They explained every step and made me feel calm, whilst also not making me feel stupid for feeling very anxious. Would highly recommend.
Thank you for leaving such a lovely review after visiting Dr. Hook and Jasmine, they are a great team! We look forward to welcoming you back again soon. Kind Regards, The Smilemakers Team
Fantastic experience: After having orthodontist treatment at Smilemakers privately, I loved them so much I moved here for regular dental check ups and treatment as they're so great. All the dentists are great and I also really recommend the hygienists who have been so lovely.
Hello Lucy, We are so happy you came to us for your dental treatment! Thank you so much for leaving such a lovely review. We look forward to seeing you again soon. Kind Regards, The Smilemakers Team
Fantastic experience: Hassan was an amazing clinician! Put my nervousness at ease and gave me a thorough understanding of dental hygiene. Explained everything very carefully and had a pain free experience! Will be seeing him again very soon. Thank you Hassan!
Hello Renna, Thank you for taking the time to leave a great review after visiting Hassan. We look forward to seeing you again soon! Kind Regards, The Smilemakers Team
Fantastic experience: I am so glad to have met my hygienist, Hassan. The health of my teeth and gums have never been better. He puts you at ease, gives you easy-to-follow advice and you’ll always leave the clinic eager for your next routine appointment.
Hello Varsha, We are so glad you are happy after visiting Hassan, he is a fantastic Hygienist. Looking forward to welcoming you back again soon. Kind Regards, The Smilemakers Team
Fantastic experience: Saw Hassan for a hygienist appointment (my first one for a while) and he reassured me throughout the entire appointment and was extremely informative going through each step in a lot of detail. He is an exceptional professional and I appreciate how he kept making sure I was okay. My teeth have never felt more clean! Thank you! I already feel less anxious for my next visit!
Hello Reena, We are are so pleased you say your teeth have never felt more clean, this is amazing! We look forward to seeing you at your next visit. Kind Regards, The Smilemakers Team
Fantastic experience: Just want to say a huge thank you to Tom Darling & the lovely dental nurse I saw tonight I have a dental phobia and needed a tooth extraction. They were patient & kind & I can honestly say it was pretty much painless & quick. Would highly recommend this practice.
Hello Jayne, Thank you for the kind review and recommendations. We are so lucky to have such a great team here at Smilemakers. We look forward to seeing you again soon. Kind Regards, The Smilemakers Team
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