Together Dental Colchester (Queen Street)
Information about Together Dental Colchester (Queen Street)
CO1 2PJ, Colchester
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-17:30
- saturday: (closed)
Our comment from Best Dentists about Together Dental Colchester (Queen Street):
Together Dental Colchester (Queen Street) is a highly regarded dental practice known for its friendly and professional staff. Many clients have expressed their gratitude for the efficient service and the caring approach of the dentists and dental nurses. Highlights from user reviews include:
- Prompt and Efficient Care: Patients appreciate the quick appointment scheduling and timely service, especially during emergency situations.
- Understanding Staff: The team is praised for being understanding and informative, particularly when dealing with nervous patients, ensuring they feel at ease throughout their treatment.
- Exceptional Treatment Quality: Users report excellent treatment for various dental procedures, including fillings, crowns, and extractions, often with minimal discomfort.
- Welcoming Environment: Many reviews highlight the warm and welcoming atmosphere at the practice, which makes visits more enjoyable.
- Highly Recommended: Numerous patrons recommend the practice to others, particularly to those who may feel anxious about dental visits.
Overall, Together Dental Colchester (Queen Street) stands out as a reliable choice for dental care, dedicated to making every visit a positive experience.
Services and Treatments
Together Dental Colchester (Queen Street): Reviews
Fantastic experience: Prompt and kind and efficacious.
Fantastic experience: 5 star professional goes above and beyond to make sure that I’m happy with my teeth- put my mind at ease over my treatments I’m having. Highly recommend- receptionists and dental nurses are extremely friendly. Tara
Fantastic experience: Arrived today after a emergency 111 referral. And these guys at the practice were so lovely and understanding. I suffer with autism and they explained everything they were doing so i knew what to expect. Nurses, reception and dentist were very polite and approachable which was refreshing after having multiple bad experiences at previous dentists. Thank you once again
Negative experience: Had a crown made at this clinic but it was not done properly. I was not happy with the dentist and level of service so I decided first and last time. Since then I have been told by 2 dentists that the crown needs to be replaced because there is a large gap between the crown and the gum. I regret choosing Together dental to save some money on a crown. And I was not impressed by the level of service. Everything seemed too rushed.
Fantastic experience: Saw me quickly and said I they do a root canal to help with the pain. Getting it done next week.
Fantastic experience: I was advised by 111 to contact this dental practice for an emergency dental appointment, on a Sunday, of all days! I phoned, got an appointment and was seen the same day by a very kind, sympathetic but thorough dentist who x-rayed my problem tooth and prescribed antibiotics, thank you so much, it was such a relief! Also a big thank you to the practice for providing this vital service, out of normal working hours within NHS fees, Colchester residents need you!
Fantastic experience: Great 6 monthly check up, always informative and professional
Fantastic experience: My dentist, Devina, was really great. She took the initiative and booked me in for the necessary service right after my checkup which was clearly needed. They constantly checked if I was comfortable and made the entire procedure flow.
Fantastic experience: Visited yesterday for a first appointment amazing staff and really kind and professional would definitely recommend
Fantastic experience: Attended for a routine check up but had been having problems with a front tooth. Mr Chen had seen X Rays from a previous emergency appointment about this tooth where the problem had not been diagnosed. Mr Chen very quickly found the problem and explained how he would have to proceed to cure the problem. Very happy with Mr Chen and the way he dealt with the issue.
Fantastic experience: Great thanks
Fantastic experience: I have just had a tooth extracted that has been giving me problems for 3 years. I wish I’d done it a lot sooner. Jenni and the dental nurse that assisted her were amazing. They both did their utmost to ease my anxiety and I felt totally safe and confident in their ability to remove the tooth quickly and without pain. Thank you.
Fantastic experience: He made me feel very at ease, being autistic he was informative and very calm spoken so I didn’t feel anxious.
Fantastic experience: The hygienist Ami was very thorough and gentle. Would definitely recommend this practice
Negative experience: I was a patient here for around a year. The dentist is rude, always asks the same questions then doubts you. During examination she pushes so hard that's not good for nervous patients. Receptionists were ok however I received a call asking me to book another check up never known dentists to harass patients. When I cancelled appointments they struck me off with no explanation until I contacted them. Avoid if you are nervous!
Fantastic experience: Lovely experience with hygienist Ami. She made me feel very comfortable throughout - thank you!
Fantastic experience: Very helpful staff and the Dentist explained everything to me clearly
Negative experience: Worst dental surgery ever. Twice I booked with their hygienist, and twice they cancelled on me, through a text!! My advice to anyone looking for a dentist or hygienist. AVOID THIS PLACE AT ALL COST!! the hygienist is extremely unreliable.
Fantastic experience: After a very difficult period of finding a dentist due to my present practice going private , I was very welcomed into the Queens Street , Colchester branch as a patient. Lynn and Milly on reception are good and very willing to help . Both of the Dentist I saw were also very professional. Britain is broken , and we all have to work as best as we can within the continuing limited resources that we have available . Colchester Queens Street branch is worthy of joining if you have a chance .
Fantastic experience: It was very good and they took really great care of me and the service was excellent I was very satisfied with everything
Fantastic experience: Today I met my new dentist, James, he was very thorough, asking about my medical and dental history, and caring in his approach to my current situation and my follow treatment. The lady dentist I was seeing was also very helpful and thorough in her treatment of my teeth. All things considered, going to the dentist is not the most enjoyable time, but my treatment has always been excellent and I am pleased i am a patient of this dental practice.
Fantastic experience: The staff the were friendly and very professional always had a fear of dentist but they made me feel really comfortable and the day not in to much pain. Highly recommended
Fantastic experience: The friendliest staff I have ever met at the dentist's. The check up was thorough and quick and I felt very at ease. Would highly recommend, particularly if you are nervous of dentists.
Fantastic experience: The staff and dentist here were friendly and very thorough. Highly recommended.
Fantastic experience: Absolutely FANTASTIC. They first saw me last November for an emergency appointment on the NHS (my regular dentist refused to unless I went private). The receptionists and dental staff there have been warm, welcoming, and professional from the outset, and I'm blessed to have been able to register with them as a permanent patient in January. Since then, I've had several appointments and all the staff have gone the extra mile on every occasion. Highly recommended. ⭐⭐⭐⭐⭐
Fantastic experience: Super polite staff. Clean and fresh everywhere I had a new set of dentures fitted by a wonderful ,kind and gentle dentist called Matthew. This is the best place ever to have your teeth sorted . 6 stars. Will definitely recommend to others . Thank you all at together dental. Xxxxxx
Fantastic experience: Amazing dental practice and staff , Matthew has been amazing stabilising my long overdue teeth maintenance , big thank you
Fantastic experience: I cannot recommend Together Dental Colchester (Queen Street) more highly enough. The treatment I have received at the clinic -ranging from fillings/crowns/root canals has all been superb. The dentists are highly accomplished in what they do and the staff are super friendly - they always welcome me with a big smile.
Fantastic experience: Good service !! Receptionist ladies were welcoming & kind Dentist was kind aswell , I would totally recommend this place !!! Very welcoming
Fantastic experience: Really caring staff, felt very well looked after. It's a bit of a trek but they got me a place at their surgery and it was fast so I didn't mind having to get a train from Ipswich. Worth the trip
Fantastic experience: Always professional and makes me feel at ease with the dentist, also receptionist is very friendly and professional
Negative experience: I attended together dental on 27th March. I have attended the practice for many years with no problems until this week..the treatment I received was good the reception lady was good ..upon paying for my treatment the receptionist asked for £70.00.for treatment all I had done was a de scale which only took 5 mins .also I was told I owed £47.60. from October 21 and September 22. I challenged this as I always pay on the day after my treatment and this is the first time I have been informed that I owe the practice any money .. The practice manager was then called I was very embarrassed with the way I was spoken to as the waiting room was full of patents who could here the disagreement, she said I would have to produce bank statements for the disputed payments..I refused to pay this ..Also I refused to pay for amount for the level 2 nhs @ £70 I did pay for the level 1 nhs £25.80 which includes de scaling...I am 75 years old and think I deserve an apology for the way i was spoken down to by the manager..if I don't I will contact the ICB..
Fantastic experience: I had a filling and hygienist appointment today with Fauzia, she is wonderful and I highly recommend Together Dental Colchester. Everyone is kind and warm exactly what you need when visiting a dentist.
Fantastic experience: Very friendly
Fantastic experience: Can't get any better very good staff all round 5 star rating
Fantastic experience: Today I had an appointment with suzan abas , I am a very anxious person due to past experience all I can say is this lady was amazing with me and I managed to get my treatment , absolutely amazing
Fantastic experience: I have recently joined this dental practice and I have had nothing but a positive experience. I was very nervous about my treatment but Suzan helped me to relax by explaining every stage clearly and thoroughly. I highly recommend the practice
Fantastic experience: It is a very good dental practice. My latest experience with dentist Luma Madhi and dental nurse Belinda was superb! They are very professional and attentive.
Fantastic experience: Attended for an extraction. Lunchtime appointment and was seen on time!! Procedure and options explained to me. Whole procedure took about 5 minutes and was painless. All staff were polite, attentive and professional.
Fantastic experience: Very professional
Fantastic experience: I am a very nervous patient & they were very kind & patient with me, thank you
Fantastic experience: Absolutely lovely dentist and dental nurse. Really care about there patients. Highly recommended
Fantastic experience: Luma is fantastic, I wholeheartedly recommend her!!
Fantastic experience: Very professional and polite staff, well worth the visit.
Fantastic experience: First ever hygienist appointment today and Ami was so lovely and reassuring. Can't fault the service I received and hope to have Ami do my treatment again.
Fantastic experience: had a hygienist appointment with Ami and she was great and very informative :)
Fantastic experience: Everyone was really kind and helpful. I had an emergency appointment for my wisdom teeth, because I was in pain and worried that they're infected. Luckily no removal needed, just gums are very inflamed. The receptionist was really sweet, the dentist and a nurse were both amazing as well. Gave me some guidelines, cleaned them up a bit, didn't take long. Good experience.
Fantastic experience: Excellent service and excellent information. Professional all around.
Positive experience: They did the job. But suggested a root canal on a milk tooth...felt they were a bit money grabbing
Fantastic experience: Ms Farrukh is an excellent dentist who truly cares for her patients’ oral health and wellbeing.
Fantastic experience: Thank you so much to the team. They have all gone above and beyond to save a tooth that other dentists said couldn't be saved. I wish I could remember the names of the two ladies that helped me but they'll know who they are when they read this. Thank you for the most pain free root canal treatment any patient has had. Best Wishes. Billy
Negative experience: Arranged an emergency appointment 2 weeks ago , only for it to be cancelled 5 minutes before I arrived without any prior warning. Have called through to multiple members of staff including , Monica, Ellie and Becky all who have promised a refund and taking my account details but still yet to get my deposit back.
Fantastic experience: Being a nervous patient I found everyone at Together Dental to be excellent and friendly. I would thoroughly recommend this dental practice.
Fantastic experience: Always polite, friendly and thorough with each appointment. My husband and 2 daughters also attend here with no complaints ever.
Fantastic experience: Saw the hygienist Ami Lovell, she was professional and attentive. It was definitely the most positive hygienist appointment I've ever had with minimal discomfort. Really pleased and my teeth feel great!
Fantastic experience: Ami was delightful , very empathetic offering helpful advice and managed to accomplish the clean with minimal discomfort. Thank you Ami
Fantastic experience: stephanie says prompt and excellent treatment,thanks
Negative experience: Absolute Joke. Had my appointment cancelled twice now for tooth extraction phoned me and said they would phone me back the following morning....over a week ago!!! I've left messages to ring me back. Nothing!! Apart from massive toothache!!!
Negative experience: Went here for composite bonding for a small chip on a tooth. The bonding came off after 8 months when it can usually lasts 3 to 5 years. They refused to fix for free and would do it again for the full price, most dental pratices offer a 12 month warranty. After raising a complaint i was simply ignored. If your a private patient go else where..
Negative experience: This dentist is an absolute joke. I waited 3 weeks for an appointment only for them to cancel me the day before. So I rebook for 1 month later because that is the soonest they could fit me in. I got a message yesterday Wednesday to confirm my appointment for Thursday tomorrow only for them to ring me again today to cancel yet again. If I could give a minus rating I would. And I agree with other people they never answer the phone . Please avoid at all costs as they will just mess you around.
Negative experience: My dentist was rude and made me feel worthless, she did not listen to my concerns or complicated medical history, I felt like I had just been dismissed and not taken seriously because I was nhs patient. Seems I am not the only one with this experience. I never leave reviews but felt so awful after leaving the dentist I actually cried.
Fantastic experience: Nicole was very thorough and made the whole procedure (clean, scale and polish) as comfortable as possible. Everyone I dealt with was very pleasant and welcoming.
Negative experience: Unprofessional, disrespectful, rude, Unhelpful reception, no respect for the nhs patients very unhappy and work that has been done put me in hospital yes I said hospital I would not recommend stay away
Fantastic experience: always had good service, sometimes have to wait a while but they are very busy.
Fantastic experience: Well done Dr Fauzia Farrukh, very clean job.
Fantastic experience: Omg what friendly people and excellent service , ive just had new dentures and I can't even begin to tell you just how good they feel and look, the detail and attention from altogether dental surpasses any other dentist I have ever been too, and I don't mind that I put my age here I'm 56 years old and I have never found a dentist and staff so caring, if you guys would like a decent dentist I have to recommend altogether dental 1OO%
Fantastic experience: My dentist is excellent very calm and patient. Even at reception the staff are really friendly .It has taken me years to find a dentist I like and feel happy with Together Dentist
Fantastic experience: The dentist was lovely with the children at their check up today made it fun for them and helped my daughter who was a bit nervous feel more at ease.
Fantastic experience: Lovely DENTISTS Aways Looked After Very Well
Fantastic experience: Dr Fauzia Farrukh is very professional, kind and respectful doctor. She treated me very well, explained every step. I felt safe.
Fantastic experience: I was very satisfied with my experience today, I am a nervous patient but I was treated with patience and understanding, Thank you Barbara Nichols.
Fantastic experience: Brilliant, informative service
Fantastic experience: I was made comfortable and most importantly I was listened to .
Negative experience: Bad experience. The dentist called “hoff” was rude and couldn’t be bothered to take the relevant x-rays to enable my referral for a tooth extraction to be successful.
Negative experience: Visited about 9 months ago. Filling randomly came out yesterday while eating normally.
Positive experience: Professional service. Appointments arranged quickly.
Fantastic experience: excellent service from all at the surgery. Many thanks
Negative experience: If this dentist tells you that you can call at 10.00 AM on a Sunday for an emergency appointment, you can't it would seem.
Fantastic experience: I was so nervous today but by the end of my appointment I was at ease and managed to get done what I needed doing . The lady I saw was very good good with me . Highly recommend
Fantastic experience: I have always dreaded going to the dentist from being a small child and having bad experiences. The dentist was very understanding and reassuring as was the dental nurse. They were both very patient with me and the whole experience was much better than I imagined it would be
Fantastic experience: I had a wisdom tooth extraction today and everything went smoothly. Staff was very friendly and efficient, especially dr Samine and nurse Paige. It was over in no time and suffered no pain at all. Would recommend.
Negative experience: Have had the WORST EXPERIENCE at this dentist!! had to cancel 2 of my appointments recently that were within the same week due to being seriously ill and going into hospital. Was told when rang to cancel a further scheduled appointment as I don’t know when I’ll be back to health that that was cancelled anyway and that I’ve been taken off the books because I’d cancelled 2 appointments! I am absolutely disgusted with the treatment I’ve received. Since I have been at this dentist I’ve had numerous appointments cancelled on me and also during an appointment that they couldn’t finish my treatment I was scheduled to have due to not having time. And I have accepted willingly that things happen and not made a fuss. To then having to cancel myself due to getting hospitalised that I’m just taken off the system!!! I spoke directly to the practice manager that then spoke to my fiancé as I was very upset that told him that they would email me about my appeal have not heard anything!!! I made clear that I’ll be complaining so should be expecting this!
Fantastic experience: Prefect dentist and Good staff
Fantastic experience: I have been a patient at this surgery for many years (around 20) and thankfully they've had a change of staff and it's a much happier place. Everyone is friendly, appointments are kept to their scheduled times (sometimes even early!), which didn't used to be the case. Well done on the improvements!
Fantastic experience: Both me and my daughter had our 6 month check up. My daughter needed a filling . Both Dr.Luma and dental nurse Paige were absolutely brilliant, very professional and explained everything to my daughter putting her at ease during the process . I have nothing but praise for both of them and highly recommend seeing them.A big thank you from both of us !
Fantastic experience: Good service
Fantastic experience: They were able to fit me in for an emergency wisdom tooth removal within less than 24h, and were very nice and reassuring about it. The doctor was very helpful and made sure I felt comfortable during the procedure, I can’t thank the team enough! Highly recommend
Fantastic experience: Dentist was very patient and took time to look at history before making any decisions.
Positive experience: An early 9:30am visit, swiftly accomplished, quick chat, great stuff!
Fantastic experience: Great service.
Fantastic experience: Today I had to visit the dentist a Dr Suki Soon at Queens street Coulchester And have some teeth removed. They were very caring and helpful and explained everything from start to finish. Can’t wait to get back and have the next faze done . I would recommend to anyone.
Fantastic experience: I've just had a tooth extraction and was petrified. He and the nurse we're absolutely brilliant with me. No pain at all.
Fantastic experience: Very good service thank you. The dentist was very efficient and knowledgeable.
Fantastic experience: They were such lovely staff and the procedure was done really quickly too
Fantastic experience: Wow what can I say, amazing service, saw samir for a tooth extraction and as an anxiety sufferer this was something I was not looking forward to. However I was treated with kindness and made to feel relaxed (as I can be) the nurse was lovely using calming words and her tone was very reassuring. Everything went smoothly and I was in and out in about 19 mins if that.. Great work Samir and thank you so much.
Negative experience: Went for an emergency appointment with nhs had a tooth split in half. They didn’t even noticed that told me a little hole needs filling up. Shocking
Fantastic experience: The staff is very friendly. They treated my son very well, as he was nervous.
Fantastic experience: Not only did Jane find that my previous private dentist in Coggeshall extracted the wrong tooth, throughout the agony I went through she was amazing and so quick to spot the mistake she also filled my two rear teeth perfectly. Thankyou very much to Jane and her assistant. But sadly the wrong tooth being extracted can't be replaced. I'm gutted as it turned out it was a wisom tooth that was causing the pain, a pocket at the side of it was the root cause. Thankyou again Jane. Xxx
Fantastic experience: Today I saw Dr Luma madhi for a private appointment.. She checked all my teeth and did xrays and was very gentle . I have alot of problems with my teeth so trying to fix 1 at a time. She listened to what I wanted and I am due to go back for a tooth extraction. Reception staff were very freindly also. Thankyou
Fantastic experience: I had a hygienist appointment which went really well. The hygienist was very professional, did a great job and offered helpful advice.
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