Identity Smile - Cosmetic Dentistry
Information about Identity Smile - Cosmetic Dentistry
W1G 8HZ, London
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: (closed)
Dr. Alexandra Germain is a Canadian-American dentist based on Harley street, Marylebone, London.
She has practiced in the US for nearly 10 years before moving her prestigious Fifth Avenue, New York City office to Paris and then London.
She offers high-end dentistry and always strives for best quality results, by executing well trained procedures as well as using latest technologies and state-of-the-art materials.
Her services include: general dentistry, cosmetic dentistry, Invisalign, orthodontics, bleaching, crown and bridge work, implants and root canal therapy.
As a native speaker of both French and English, she can easily help her patients navigate the various dental services and treatments she offers.
Our comment from Top Dentistas about Identity Smile - Cosmetic Dentistry:
Identity Smile - Cosmetic Dentistry, led by Dr. Alexandra Germain, offers an exceptional dental experience that is highly praised by patients. Dr. Germain is recognized for her skillful dental work, combining state-of-the-art technology with a warm and attentive approach that puts patients at ease. Clients appreciate how she carefully explains procedures and takes the time to address any concerns, fostering a reassuring environment.
Highlights of Identity Smile include:
- Professionalism: Dr. Germain is known for her high standards and thorough examinations, ensuring each patient receives the best care possible.
- Comfortable Atmosphere: Many patients have noted the welcoming and cozy environment of the practice, which helps reduce any anxiety associated with dental visits.
- Personalized Care: The practice tailors treatments to individuals, ensuring that every patient feels involved and informed throughout their dental journey.
- Outstanding Results: From smile makeovers to routine check-ups, patients commend the results they achieve under Dr. Germain's care, often noting a newfound confidence in their smiles.
Overall, Identity Smile - Cosmetic Dentistry provides a blend of exceptional dentistry and a personal touch that leaves patients feeling valued and satisfied with their experience. Highly recommended for anyone looking for top-quality dental care in London!
Services and Treatments
Identity Smile - Cosmetic Dentistry: Reviews
Fantastic experience: Dr. Germain came highly recommended by my colleague, and now I understand why. Dr. Germain is exceptionally skilled, has a warm and reassuring bedside manner, and makes patients feel completely at ease. The team at Identity Smile provides outstanding care to ensuring every visit is comfortable. I highly recommend Dr. Germain and her practice to anyone looking for top-quality dental care.
You are so sweet! Thank you Joyce!
Fantastic experience: Americans in London - Dr. Germain is who you are looking for! Dr. Germain is extremely knowledgeable with very high standards, uses the latest technology and provides the level of care you’d expect back in the states. She’s also an excellent communicator to help ease any dental jitters. On top of all that, Dr. Germain is an absolute riot to hang out with - I genuinely look forward to my visits and catching up with her. If you are picky about your dentists, you won’t regret seeing Dr. Germain.
Ahhh.. you are so sweet! Thanks for the kind words. Have a great year ahead!
Fantastic experience: Dr Germain is kind, patient and efficient. She is trustworthy and will always make herself available in case of an emergency. She cares, and it shows.
Thank you so much for your kind words Aude!
Fantastic experience: Absolutely fabulous! I have been looking for a dentist I trust in the UK for ages, and Dr Germain is exceptional. Finding her office means that this is one of the first years I won't be booking a dentist appointment when I go back to the US. I totally recommend Identity Smile; 100%; no notes.
thanks so much Miriam for the kind words:)
Fantastic experience: incredibly patient, holistic and informative approach to dental care. Couldn’t be more pleased with working with Alexandra Germain and her team.
ahhhhh Thanks Nimisha for the kind words:)
Fantastic experience: Dr. Germain and the team are so friendly yet always professional and provide the best dental service. I recently needed a crown and it was such a smooth process from start to finish and the final product is amazing. I can't recommend Identity Smile enough.
Thanks so much for your kind words George!
Fantastic experience: Dr Germain is a dental genius. She is an exceptional talent with such wonderful energy. Her attention to detail and professionalism are second to none. My dentist for life!
Ohhh so sweet! Thanks Tamsyn
Fantastic experience: Highly skilled dentist with top edge equipment, I cannot recommend Dr Germain enough!
Thanks so much Gael!
Fantastic experience: Dr Germain's practice is the best dental clinic out there. Always greets me with the biggest smile, very professional and always go over and beyond what is needed.
ahhh...:) Thank you Chanzai
Fantastic experience: I had the pleasure of being treated by Dr Germain and Dr Koyi just last month. I initially went for a consultation for crown lengthening (gum contouring) with Dr Germain. She really took the time to explain all the steps, all the pros & cons and was fully transparent about what to expect and what the cost would be. We even communicated via WhatsApp between appointments so I could have input on the final plan and voice any concerns. Next, I came for the actual treatment where Dr Germain, Dr Koyi, Daniella and Muneeb took wonderful care of me. My final results have been amazing and I cannot stop smiling! Thank you all so much!
Thanks so much!!! Love the result! so happy you love it
Fantastic experience: Dr Germain is amazing! I broke my front teeth in a bike accident and messaged her team on a Friday night. She immediately called me even though she was out on her Friday evening and fit me in Monday morning. She worked with me to create the perfect veneers and I couldn’t be happier with the results!
ohhh thanks so much Sam!
Fantastic experience: I can 100% recommend Lorena as a dental hygienist. She was very professional, thorough and delicate in the procedure.
Thanks so much for the kind words. We are very blessed to have such a great dental therapist/Hygienist as Lorena. Thank you Chiara!
Fantastic experience: Absolutely thrilled with Dr. Germain and the team! From the get-go, their warmth and professionalism made my dental visit a breeze. Dr. Germain's expertise and genuine care shine through, creating a top-notch experience. The office is modern, cozy, and equipped with the latest tech. What sets them apart is the personalised touch. I felt relaxed and informed throughout, thanks to their attention to detail. Highly recommend for a fantastic dental experience! Thank you, Dr. Germain and team!
Thank you so much Zach:)))
Fantastic experience: Finally I have found a dentist I trust and get the results I want! A painless and enjoyable experience from start to finish.
Thank you so much Frances:)
Fantastic experience: I am so grateful and happy I chose Dr Germain for my smile makeover - I was very scared of using veneers as well as worried that the result would look "fake". Not only I experimented no pain during the treatment - I was actually looking forward my dental appointment and chats with Dr Germain - but I also got exactly the smile we designed together. I highly recommend her if you are thinking of improving your smile!
So kind... Thank you Mathilde for being such a great patient!
Fantastic experience: I was a patient of Dr Germain in NYC and she was amazing. I felt safe, and I trusted her right away. She did a very good job. I was sad when she moved abroad but she put me in good hands. I definitely recommend her to my London friends.
Thank you Adélaïde!
Fantastic experience: Dr. Germain is a fantastic doctor! Highly recommended!
Fantastic experience: Fantastic dental practice. I’ve struggled for years to find a good dentist who I trust to continue my dental checkups since leaving the US as Ive had a few bad experiences. Dr. Germain has been phenomenal with her thorough examinations/cleanings and more in depth procedures (crowns, fillings). Truly one of the best, if not the beat dentist experiences I’ve ever had.
Such kind words:) Thank you Clarissa
Fantastic experience: A superlative practice run by Dr Germain and her delightful team. Consummate professionalism coloured with warmth, charm, compassion and care. I recommend it to anyone and everyone, wholeheartedly.
Fantastic experience: Dr Germain know the most advanced dentistry and will show you the way to a perfect smile.
Fantastic experience: Dr Germain is such a great dentist to have she caring , talented and patient which made me feel very comfortable and calm knowing i have a well experienced dentist working on my teeth.
Thanks so much for the kind words
Fantastic experience: Best experience I have had at a dentist’s office
So sweet! Thank you Danielle!
Fantastic experience: Amazing experience all round. Beautiful clinic that is well located. Booking appointments is efficient and flexible. Most importantly Alexandra is excellent, providing a really high level of care with attention to all the details. I now have the confidence to smile in photos.
Fantastic experience: I couldn’t recommend Dr Germaine high enough! She took time out of her busy schedule to offer a free consultation, and unlike many other professionals, I could immediately tell she was client centred and genuinely listened to my concerns and queries.
This is so sweet. Thanks Lorna!
Fantastic experience: When we moved to London I was quite nervous about finding a proper dentist. Dr. Germain exceeds all expectations. She takes great care and puts all the effort into achieve a perfect result. I feel my teeth are in the best of hands.
Thank you Marc:)
Fantastic experience: From the moment I walked in, Dr. Alex was warm and welcoming. The waiting area was clean and comfortable, and I didn’t have to wait long before being called in. She was incredibly knowledgeable and took the time to explain the procedure thoroughly, addressing all my concerns and answering my questions patiently. The dental hygienist was gentle yet thorough during the cleaning, making sure I was comfortable at all times. They seemed genuinely interested in my well-being and dental health, which made me feel valued as a patient. They also followed up with me over WhatsApp which is the icing in the cake nowadays. The equipment seemed modern and well-maintained, adding to my overall confidence in the practice. My wife has seen Dr. Alex before and my experiences lived up to every word she said. Dr. Alex is the Boss in town when it comes to your teeth.
You are so sweet! Thanks Paul!
Fantastic experience: My favourite dentist of all time! Excellent care and comfortable, welcoming atmosphere.
Ahh Sam that is so nice! thanks. that really means a lot! Thank YOU
Fantastic experience: As someone who has had many mixed experiences with dentists in the past, I have been most impressed by the dental care and smile makeover I have received from Dr Germain. I am very pleased with the look of the veneers, which blend in perfectly with my teeth. She has a strong attention to detail and state of the art facilities. Beyond the outcome, it is also the process that sets Dr. Germain a part. By carefully walking me through each step of the process and including the possibility to course correct at different stages, I felt I was properly guided to make the right decisions and felt in control of the process. I now have had more than a dozen veneers fitted by Dr. Germain who has managed to maintain the same level of professionalism and standard care each time.
Thank you Sebastien! I am so glad you love your new smile.What a Smile makeover:)!!!
Fantastic experience: Great all around! Thanks so much.
Thanks James!:)
Fantastic experience: I could not be happier with the professional and yet kind and caring service. Dr Germain and all other exceptional doctors and members of staff associated with this practice have redefined the meaning of what a dentist visitation means to me. I could not recommend them enough!
Ahhhh.. thanks Todor! We love you back as a patient. It is always fun when we get to see you. Thank YOU!
Fantastic experience: I used to be really nervous going to the dentist until I met Dr. Germain. She is by far the best dentist I had. She is always smiling and welcoming. My teeth are perfect thank to her work. I recommend seeing her if you're looking for a dentist in London!
Merci Lorena! C'est un plaisir de vous avoir comme patiente
Fantastic experience: It was my first time here! The staff was very welcoming and friendly. My dentist Lorena was very professional and kept checking if i was ok. I would recommend this practice 100%.
Thank you Hilma for your kind words. See you soon!
Fantastic experience: Dr Germain is amazing. She was so welcoming and made me feel so comfortable
Fantastic experience: Great experience at Dr. Germain cabinet with Lorena! Will surely come back!
Merci Thomas:)
Fantastic experience: Dr Germain is incredibly detailed and attentive, I had to crown just one of my front tooth and she managed to make it look absolutely seamless and natural with the rest of my teeth! I have been going to her clinic for a while now and every visit has been completely wonderful and pleasant! Thank you Doctor and team!
So sweet! Thanks Patricia:)
Fantastic experience: My experience with Lorena & Dr. Germain has been nothing short of a pleasure. The attention to care and comfort is second to none and it’s a genuine joy to go to the dentist when being seen by Lorena / Dr. Germain. They have taken their time inside and outside of our normal appointments to ensure that I am getting the treatment that I need to be confident about my teeth and oral hygiene. Superb knowledge and facilities, top tier professionalism but also a reassuring and friendly presence - couldn’t recommend this practice more highly.
Thanks do much Ryan! Thanks for the sweet words
Fantastic experience: I usually avoid going to the dentist and I think this is the best dental practice I have ever attended. Dr Germain is highly skilled with such a warm and bubbly personality. She and her whole team are wonderful and make me feel at ease and comfortable
Always love to read the word wonderful! Thanks to YOU to be a wonderful patient:))) See you soon!
Fantastic experience: I went to see Dr Alexandra to get a second opinion on a filling I was told by a previous dentist, may need replacing. She did a super thorough investigation and informed me that actually my teeth are in great shape, contrary to previous suggestions. On top of that she is a really lovely person! I would highly recommend her and will definitely be telling all my expat friends to come!
Merci Marie! :)))
Fantastic experience: I've always been self conscious of me teeth and it wasn't until 2022 that I stumbled across Dr Germain and her clinic; and honestly it is the best experience I've had going to the dentist. The team is always welcoming, and you become a huge part of the decisions behind your health which is key. Always transparent and always willing to walk you through treatment, after care and always on hand for any queries. By far, really glad I took that leap of faith with Identity Smile and I'm not feeling really confident that I'm in good hands. Highly recommend to anyone on the fence about what approach to take for dental care. Thank you so much Dr Germain and team!
Ahhh :))) That is so nice. Thank YOU Sana for being such a nice and kind patients. Super excited about YOUR end smile:) See you soon!
Fantastic experience: Dr Germain is the BEST! I am terrified of dentists and her gentle, caring manner made me comfortable. She is so dedicated and attentive and took the time to ensure any issues with my teeth were dealt with - her staff are so professional and friendly. Highly recommend!
Fantastic experience: Excellent experience and high quality service. Very friendly! Highly recommend.
Fantastic experience: Dr Germain is an amazing dentist and really helped me! I recommend her so highly! I am so grateful to have her as my dentist, I wouldn't go anywhere else!
Fantastic experience: Had two crowns done by Dr Alexandra Germain, the process was smooth and the results perfect. Would come back for any future dental needs, without hesitation. Thank you very much Alexandra! (including for your patience)
Fantastic experience: Dr Germain is a fantastic dentist -attentive, highly skilled, and professional. She and her whole team are wonderful and I always have a positive experience during my appointments! I am very happy to have found Dr Germain as my dentist in London.
Fantastic experience: I had a full Smile makeover - all teeth redone with crowns and veneers. This was a big decision for me and Dr. Germain was so patient and understanding with me. She spent as much time as I needed discussing options until I felt comfortable and confident to proceed. I wanted a natural look that closely resembled the original shape of my teeth. Dr. Germain completely understood and listened to what I wanted. She explained each step of the procedure and made sure that I was happy and comfortable along the way. I am absolutely thrilled with the result. I wholeheartedly recommend her and am grateful that someone recommended her to me.
Fantastic experience: Dr Germain is brilliant - practical, positive, helpful and friendly. An all round amazing dentist!
Fantastic experience: Dr Germain was incredible. She was extremely friendly, personable and kind and made me feel at ease when discussing my issues. All the staff were lovely and it was such a nice environment to be in. I could not praise them all enough!
Fantastic experience: Best service and skilful execution. Lovely atmosphere with good laughs and smiles
Fantastic experience: The best dentist I’ve ever had. Besides she is a very nice person.
Fantastic experience: Great dentist, great team. Highly recommend. Not just very good at what they do, but also a pleasure to be with - and that says a lot! Cheers, Barry
Fantastic experience: I have needed a number of dental procedures this year - an implant and crown, a crown for a root canal, and fillings for a couple of broken teeth. The service that I have received from Dr Germain, and her team, including Dr Koyi and Dr Davda, has been outstanding. They are incredibly attentive and careful to explain everything that they are doing at every step of the way. I have never felt such confidence in dental professionals as I feel in their hands.
Fantastic experience: Dr Germain is amazing!!! She is kind and caring and I was very relaxed. Getting my cavity filled was quick and easy. I can’t wait to see her again!!! Thank you. Dr Germain!!!
thank YOU Charlie! You were a star. Thank you for the kind words
Fantastic experience: Dr Davda and Dr Germain were both amazing! Best practice I’ve been in my life, very professional and highly skilled, definitely the best practice in the UK.
Ohhh Samy! You are so sweet! Thank you.
Fantastic experience: Dr Alexandra Germain is brilliant. She gives really good advice, explains various solutions to the result you'd like to achieve and is very available. And results are fantastic!
So sweet! Thanks Beatrice
Fantastic experience: No words can express how I satisfied and love Dr. Germain’s work done to my teeth! She’s a magician lol she transform my unattractive smile into an amazing hollywood smile! My veneers are very suits to my face. Perfectly proportion! It gives me more confident now to show my teeth without any hesitation. All the staffs (Bernadette & Hailey) are also very helpful, caring and friendly! They are all accommodating every time I come to visit their clinic during the process. We all work out together to make my teeth done well. They are very open what ever I suggest or want. Nevertheless, I trust them. They knew what is best for me. I definitely recommend Dr. Germain to handle your teeth problem/concern. She is a superior exceptional dentist I’ve met! I love you all guys! See you again! Xxx
Ahhh you are so sweet! We love you back Pariz:)
Fantastic experience: I came across Dr Germain through a Google search one day. I hadn’t been to the dentist for quite some time due to a bad experience, but my previous white fillings had warn away and I had to bite the bullet and get my teeth sorted before they got any worse. Dr Germain and her team made me feel very comfortable and not ashamed I had waited 18 years to be seen. Dr Germain and her team made me feel at ease straight away and reassured me throughout the whole process. I had x-rays done, 3D scanning (so I could actually see all my teeth in colour on a screen), my teeth cleaned, and top two wisdom teeth out. It was a full MOT essentially. I had some old glue residue on a couple of my teeth left over from when I had my braces finally removed, I needed to have some cavities filled so I opted for inlays (a new type of filling-digitally printed ceramic filling). Very clever, you can’t even tell I have them in. I was contacted on a regular basis by Hailey, Dr Germain’s PA checking in and Dr Germain also personally checked in on me from time to time to make sure everything was feeling as it should with the new inlays and had no issues which I really appreciated given my fear of dentists previously. If I had any fears or concerns Dr Germain took the time to actually listen rather than brushing me off and rushing which I really appreciated, I felt valued and wasn’t treated as ‘just another patient’. I would definitely recommend her and I am finally happy to say I have a dentist I look forward to seeing on a regular basis and not in another 18 years time! Thank you so much.
Fantastic experience: Dr Germain is outstanding and by far the best dentist I've ever experienced! She has the latest offerings in dental care, incredible bedside manner, and is passionate about her work. I cannot recommend her and her team enough!
Fantastic experience: Dr. Germain is excellent! She is highly skilled, detail oriented, professional, thorough in her explanations both before and during treatment, and has a great personality. Her staff is also very friendly, professional and responsive. Highly recommend.
Fantastic experience: Excellent from start to finish. I would like to thank Dr Germain and the team for their help and helping me gain my confidence back! Due to dental circumstances out of my control (hypodontia) I was told in my teenage years no second teeth would come through and I’d have to accept it (not something a self conscious teenager wants to hear!). After 2.6 years of braces in my early 20s, the issue was still not resolved and I was back to square one. I had lost hope. After having a consultation with Dr Germain, she was able to do the work that others wouldn’t do. I now have a beautiful smile and if I knew about Dr Germain a few years ago, I would have told my teenage self not to worry and it would be sorted! It only took 6 months of treatment!!! Thank you so so much! Anyone looking for 5* dental treatment, I would 100% recommend Dr Germain and her team! Painless, professional and left me feeling like a whole new person!
Amazing!!! So nice of you Georgina. Thank YOU
Fantastic experience: I found Identity Smile through google while looking for a new dentist as my previous one has increased the prices beyond reason and was convinced to book based on the amazing reviews. I had an extremely positive experience at my initial appointment. I felt very comfortable and assured despite my health anxiety, big and small questions were answered, Dr. Germain and her assistants were very transparent on options, treatments and prices. I didn’t feel like I was pressured into getting a treatment I didn’t need unlike my many previous experiences with dentists in the UK. I am looking forward to the positive changes in my smile and hope that the actual treatment will be as pleasant and easy as the initial discussion and consultation
Ahhhh… thank you! That is so sweet. See you soon!
Fantastic experience: Excellent! The best dentist in Europe! Great team! Fantastic experience!
Thanks for the kind words!
Fantastic experience: An excellent dental practice. I highly recommend them! I have been a patient with Dr Germain's practice since mid 2021. Dr Germain and her team have been taking great care of me. Communication with the practice is effortless, by phone as well as e-mail, and the premises are pleasant and welcoming. My appointments were all scheduled well in advance until.... I was woken by a severe tooth-ache. I e-mailed the practice with my symptoms and had an appointment scheduled for a root-canal procedure with Dr Molina the next day. Dr Molina worked his magic, the procedure was pain-free, with minimal discomfort afterward. Amazing. I was very impressed by the quick turn around, but even more by the skills of Dr Molina. Dr Germain, Dr Davda, Dr Koyi and Dr Molina. A great team, I can't recommend them enough.
Ahhh... Thank you Robert. This means a lot to us.
Fantastic experience: Dr Germain is the best of the best. She has made me feel so comfortable during my treatments and goes above and beyond to ensure I understand every step - with such a warm and bubbly personality, she makes going to the dentist a pleasure. And not to mention, she always makes herself available to answer any questions or fix dental emergencies outside of her office hours, a true life saver! I am so lucky to have found her in London.
Ahhh.. Thanks Lizzie. You are too sweet. We love you back! See you soon
Fantastic experience: Dr Germain and her whole team are amazing! Everyone is incredibly warm and welcoming, and make you feel at ease the second you enter the practice. Dr Germain is incredibly knowledgeable, straightforward and clear in her approach - you always feel like you got a thorough visit and leave feeling better for it! I would recommend the practice to anybody. :)
Merci Claire:)
Fantastic experience: A wonderful experience with Dr. Germain after having had years of painful dental experiences in the UK. Dr. Germain is a bright and incredibly kind person and a brilliant dentist. I appreciated her American style dentistry - very thorough and knowledgeable and focused on patient comfort. Dr Germain made sure my experience was pain free. It’s always a pleasure to have an appointment with her.
You are so sweet. Thank you Natalie:)
Fantastic experience: Fabulous experiences with Dr Davda, he is such a lovely person & incredible at his craft! Perfection is a priority with him. 5 stars every time!
Such king words. Thank you Hannah!
Fantastic experience: This is the best dental practice I have ever had the pleasure of attending. If you are looking for a modern, bright and airy dental practice with a vibrant and professional atmosphere - look no further! Dr. Germain is simply incredible. She has made me feel so comfortable, explains everything she is doing in such great detail and has such a warm approach and great sense of humour. Everyone is very friendly and I am beyond delighted with the work I’ve had done and my new smile.
So sweet, Thanks Christiana:)
Fantastic experience: Dr Germain is the best dentist I have ever had. She is not only the most efficient but also managed to explain to me the treatments very understandably.She made easier for me to trust her and just follow her instructions with no doubt.
Fantastic experience: Simply the best! Dr. Germain is one of the best dentists I’ve ever worked with. Beyond being a super welcoming person, she took the time to walk me through each step of what she was doing and why it mattered, which really put me at ease. My confidence in Dr. Germain prompted me to seriously explore crown lengthening, and she and Dr. Bryar Koyi did a wonderful job of providing their guidance & expertise in an consultative way. I am beyond thrilled with the results of the procedure, which has not only provided health benefits but also made me more confident in my smile. I’m happy to have found such a great dentist in London!
So sweet! Thank you Alaina for your kind words... I loooove your new smile:)
Fantastic experience: So far so GREAT! Having already addressed one and a half of the three issues with my teeth that needed work, Dr. Germain fully deserves this five-star rating. With a brand new crown in place and on my way to a new implant, I have been completely satisfied with the high quality of care she has offered and I'm confident she'll maintain that high standard in the future. She combines an encyclopedic knowledge of her craft and an enthusiastic and caring demeanor with first-rate technical skills. I can't remember a time in the past when I actually looked forward to dental care, but with Dr. Germain I can't wait to take care of the issues I had been procrastinating on for far too long!
Jean-Paul! so nice... I feel I am learning than you on life when you come in;-) Thanks for your kind words
Fantastic experience: Dr Germain is excellent — she treated me in Paris and I was so happy to be reunited with her when I moved to London. The level of care greatly exceeds anything I have experienced in the UK. Dr Germain is thorough, professional, and a great communicator. I have had substantial dental work in the past, and I appreciate Dr Germain’s proactive approach to oral health. There is no better dentist. I trust her completely.
Fantastic experience: Very kind, gentle and professional, thank you!
Fantastic experience: If you are afraid of British dentistry your concerns are well founded. That's just one of the reasons you should go and see the amazing, and wonderfully Canadian, Dr. Germain. She's incredibly thorough, professional, and communicative enough that you feel like you're her only client, while still personable and warm. You won't find a better dentist experience, or better treatment and care, on either side of the Atlantic.
Thank you James:)
Fantastic experience: I’m BEYONG HAPPY with my teephs from Alexandra And her team. They are straight and gleaming! It was quite a process but sooo worth it and you will get the Rolls Royce service. I look forward to every visit! It’s a spa for your your smile!
Thanks Kimber:)!
Fantastic experience: Fantastic customer service, nothing is forced, very insightful and professional. Would 100% recommend.
Fantastic experience: Dr. Germain is one of a kind. So grateful a friend recommended me to her. In less than a year I’ve had brilliant consultations, an Invisalign fix, new retainers and a whitening plan. My teeth have had the 10 year glow up I’ve been putting off for years!! I found my forever London dentist, 1000% recommend.
Fantastic experience: Due to an accident ten years ago I had to have many, many treatments and surgeries with extremely good Harley street dental surgeons and dentists. Each time a correction was made the dentist treated ‘the problem’ and I was left with teeth that were different shades/shapes. When I mentioned it I was ‘pacified’ with ‘you’re lucky’ after my accident. Extremely patronising practices. So, 25k+ on the ‘best dentists’ who did not think about the end result as ‘a whole’. My teeth looked liked slabs. Not natural. Different shades. Dr. Germain is incredible about seeing the whole picture, made the biggest difference to my face, teeth and I’m incredulous more dentists are NOT like her but wow! I am LUCKY to have found her. She is incredibly tenacious about getting results you are happy with. Her ethics are second to none. The people she co-ordinates with are incredible. Her team are wonderful. She works for you. I now have my gum lines fixed, a set of straight, all natural looking teeth (I showed her my picture before accident so I look like me again!) and my whole face looks fresh. Taken years of me. I can smile!!!I wish I knew about her at the time of my accident but so, so grateful to have found her. Plus I love her as a person. Her energy is incredible. I have taken so long to get round to write this review but I couldn’t recommend her more.
So sweet! Thank you Akashia ...)))
Fantastic experience: Mon premier rendez-vous chez le Dr Germain. J’ai été reçu avec le sourire et la bonne humeur. Elle a pris soin de moi, elle a veillé à me mettre en confiance car la semaine d’avant mon rendez-vous, j’ai eu a faire à un dentiste qui voulait m’arracher ma dent. Elle a été Incroyable ! Formidable ! Charmante !, d’une grande gentillesse, elle a pris son temps de m'expliquer toute la procédure du soin quelle allait me faire de A à Z. Elle travaille avec une grande conscience professionnel avec toute son équipe. Elle a veillé a ce que je ne ressente aucune douleur, j’étais très détendu. J’étais ravi ! (Et j’ai bien sur gardé ma dent) Le Dr Germain est une grande professionnelle, je vous la recommande vivement et vous pouvez être sur d’être entre de bonnes mains. De plus elle parle français et elle adore la France. J’ai hâte de continuer les soins et je suis rassurée sur l’avenir de ma santé dentaire. Merci Dr Germain! katty
Fantastic experience: I ENJOY my visits to Dr. Germain. I first came to her on a friend's recommendation. I was pregnant and seeking a second opinion as another dentist had urged me to get an expensive procedure done ASAP. She took another look using impressive technology and advised that there was no urgency at all, and I've been happy with the quality of care since then. Dr. Germain provides thorough explanations for what is being done, and she's gentle.
Fantastic experience: Dr Germain has literally changed my life for the better! Thanks to her amazing meticulous work, she was able to conduct the best smile makeover for me. In addition to the amazing result, the support I received throughout the process was exceptional! I could reach Dr Germain at any given time so she could address my concerns and reassure me ( in the evenings, week ends, holidays etc). Her team of specialists also provided an unparalleled experience. A last point I’d love to address, for any patients out there who need some extra reassurance - I was terrified of going to the dentist before seing Dr Germain. Thanks to her patience and her amazing work, this is a phobia I was able to overcome. I’m over the moon with my new smile!
Merci Samira! Always super happy to know my patients are happy. And I love your new smile too:)
Fantastic experience: Dr. Germain is an OUTSTANDING dentist! She exceeded my expectations in delivering the highest quality results and a smile that brings me so much confidence. She is professional, thorough, efficient and cares about me as a patient. She's proactive and checks in post-dental work to make sure all is going smoothly; I couldn't recommend her enough! She has made visits to the dentist much more positive than any other dentist!
Thanks Goergie for your kind words:)
Fantastic experience: Dr Germain is an excellent dentist and a lovely, warm and caring person. She is highly knowledgeable and skilled and takes the time to fully explain everything she does so that you feel comfortable and informed as the patient. As a Canadian, I previously had avoided dentists in the UK, preferring to wait until I returned to Canada several times a year to go to a dentist I trusted. I searched long and hard for a dentist I felt confident in in London, and I am so happy to have found an excellent dentist in Dr Germain. I would highly recommend her!
Fantastic experience: Literally the best dentist I have ever had. Gentle but thorough, state of the art training and equipment, plus a wonderful, reassuring personality. My son is a patient as well. Dr. Germain is so good that I look forward to getting my teeth cleaned!
Fantastic experience: Everything you want and need from a dental provider and their office - clear communication and expectation setting, high quality care, and lovely staff. I’ve had a complicated dental history and was apprehensive about getting my first implant work done, but Dr. Germain made me feel more confident and reassured throughout the process. I am very optimistic about the future of my dental health thanks to her attentive level of care!
Thanks Vanessa:)
Fantastic experience: Excellent dentist with a wonderful sense of humor, patient-focused, available and sympathetic. I had total confidence visiting the office multiple times during the pandemic. She has a very good associated periodontist. If you are looking for an American-style dentist I highly recommend Dr. Germain. She is also experienced with US dental insurance forms.
Thanks so much robin!
Fantastic experience: Dr. Germain and her staff are very friendly and welcoming, which always put me at ease during visits. She's also very transparent with any treatments so I was always confident I was in good hands and the results have been excellent.
Thank you Rebecca for your kind words!
Fantastic experience: Highly recommend Dr Germain and her colleagues. Not only she has a great personality, she makes sure that the BEST job is provided and the patient is happy with her job. Best experience I had in a dental practice.
Thank you Maryam:)
Fantastic experience: This is hands down the best dentist experience I’ve ever had. Dr. Germain is not only does a great job, she is also funny, personable, and is extremely attentive. Unlike most dentist who just get on with the job, Dr. Germain took her time to explain what she was doing, where exactly I could focus on in brushing, flossing, etc. She also took extra time to show me my X-rays despite nothing wrong (she just wanted me to be educated when seeing them). Her office is super clean, modern, and sophisticated. SO HAPPY TO HAVE FOUND A FABULOUS DENTIST IN LONDON!
You are so sweet! Thanks a lot Kaitlyn!
Fantastic experience: I am extremely pleased with my treatments with Dr Germain who is clearly passionate about her work. Most of all I trust her skills and judgments. She has the ability to welcome you, make you feel so at ease. Her practice is clean and I feel taken care of. Like many of us, I do not like dentists and hate the pain - despite this, Dr Germain is a good listener and will do all that is required to put you at ease - without any pain! I cannot recommend her enough and have actually left my previous dentist to join her practice! 5 stars!
Thank you so much Debbie for your kind words.
Fantastic experience: For my first appointment, Dr. Germain extended her working hours to help deal with an urgent issue and she was incredibly helpful in explaining the situation and the best course of action, as well as letting me decide on other optional treatments. She fixed the problem quickly and efficiently, and when I had a minor issue a couple of weeks later, she made time to see me within a couple of days and corrected it immediately (on top of all, free of charge). Together with her team, she has created a very welcoming environment and it's amazing to see how much they care about their patients, providing the right treatment and making them feel comfortable. Thanks again and see you next time!
Thanks Adrian! See you next time!
Fantastic experience: Best dentist in London! I am pretty picky being American, and searched long and hard to find a dentist I was happy with, and am super pleased with Dr Germain! Originally I was just looking for a dentist to do a good cleaning and checkup, and then I ended up doing Invisalign and bonding as well as I really felt Dr Germain got what I was looking for and knew how to achieve it. She really cares about her patients, has amazing attention to detail, and will be very realistic with you about what makes sense for you. Would highly recommend!
Thanks Kristin! I am so happy about your new smile too!
Fantastic experience: I was very nervous going to the dentist after too many years avoiding it. Dr. Germain was amazing! Professional but down to earth, she was able to put me at ease. Setting up appointments with her assistant, Chloe has been a breeze and very client-centric. Definitely recommend!
Thanks so much Saul for your kind words!
Fantastic experience: Dr Germain did my orthodontist work. She has done a tremendous job and was really attentive to answering my numerous questions. She was also available to deal with my queries even out of office hours. I highly recommend dr German for anyone looking for a truly caring and qualified dentist.
Fantastic experience: Dr. Germain is fantastic, I can’t recommend her enough. She makes it a pleasure to go to the dentist, and she is wonderful with our kids (ages 3 and 5).
Thank you Emily!
Fantastic experience: Dr Germain is exceptionally professional in all aspects of her work. I have had Invisalign with her and she has provided a five star service every step of the way. I would highly recommend her services.
Thank you so much Lydia. I really enjoy our conversations;-)
Fantastic experience: Just finished my Invisalign treatment with Dr Germain and Dr Davda and I would highly, highly recommend them. They have impeccable attention to detail, you get a real sense that they want the best for you and your teeth and I truly believed they went above and beyond what they had to do even for my treatment that (thankfully) didn't require too much work! My brother had Invisalign treatment at a different practice and it really wasn't the same. I am over the moon with my teeth now and would happily go back to Dr Germain's practice for future work. Many thanks once again!
Thank you for the feedback Matthew. We love to have you as a patient.
Fantastic experience: There really is no need to be afraid of going to the dentist when you're seeing Dr Germain. She's made my Invisalign experience very enjoyable and smooth so far and I would absolutely recommend seeking treatment from her. She makes herself available to patients outside of their appointment times and her personality instantly relaxes you as soon as you visit the dental practice. Thank you for being amazing!!
You are so sweet Hinna. Thank YOU for choosing to be my patient!
Fantastic experience: Very kind and professional, did justice by me in every way I can think of.
Fantastic experience: Alexandra is an amazing dentist!!! It is always a joy to go there and not only she takes care of your teeth perfectly but she also makes you smile throughout the whole procedure. Going there is always a pleasure and I surely recommend her as a dentist. Thank you Alexandra and your wonderful team! :)
Fantastic experience: I never write reviews, but in this instance I was compelled. Here's a description of my recent set of non-chance experiences at the 130 Harley Street building: "It's like that Katy Perry video - 'Last Friday Night'" Now I'm not sure where Corey Feldman, or indeed Hanson (remember 'MMMBop?!), fit into the analogy, but there's definitely a weird mix of extreme orthodontics and a whole lot of fun going on! Since those heady days of bloodletting and pulling teeth, dentistry has come a long way. 'Harley Dentist' are cutting-edge (pun not intended) on the tech side of things, and it's always pretty exciting to see what the next instrument they pull out of their hats is going to be. No lightsabers yet, but given the advent of Covid, they're now all sporting matching overalls and Boba Fett style visors so I remain hopeful! As far a competency goes, Dr Germain and Dr Davda are the best I've had in my life - I wouldn't be 'penning' this note otherwise and they thus have my recommendation. Dr Germain's level of interest / enthusiasm wrt. to others' aesthetics is truly delightful, and what's best is that this truly must be a part of her make up as given I'm probably patient#: 5912562, by that number there'd be no chance of keeping up any such pretence. To ensure objective balance, I should add that: "they may occasionally make your teeth hurt!" ..such is the nature of the beast, but 'no pain no gain', and given that some people do apparently pay good money for that aspect alone, one could call that a freebie - and everybody loves freebies right?! Lastly, their air of positivity has effectively dissolved any anxieties I once had about visiting the dentist, and I feel that the turning of that tide is a near priceless feat in and of itself - thank you!
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