ORION Dental & Implant Centre
Information about ORION Dental & Implant Centre
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-19h
- thursday: 9h-17h
- friday: 9h-13h
- saturday: (closed)
At Orion Dental & Implant Centre In Eastleigh Hampshire we believe in prevention and oral education. We are here to help you achieve a healthy and pain free mouth. We will advise you on the best techniques to keep a healthy happy smile.
Our professional friendly team aim to deliver the standard of dentistry and level of care and service that we would be proud to receive ourselves.
Our comment from Top Dentistas about ORION Dental & Implant Centre:
ORION Dental & Implant Centre is renowned for its exceptional patient care and welcoming atmosphere. Clients have consistently praised the clinic for its friendly and professional staff who go the extra mile to ensure comfort during visits. Dr. Daniel Michael, in particular, has earned accolades for his attentive and painless treatments. Many users felt reassured and at ease throughout their procedures, appreciating the detailed explanations provided at each step. The clinic's environment is described as calm and relaxing, contributing to a stress-free experience for patients.
Some highlights from the numerous reviews include:
- Professional and Caring Staff: The team is known for their friendliness and dedication, helping patients overcome dental anxiety.
- Comfortable Treatments: Many patients mentioned that their procedures were pain-free, with detailed pre-treatment discussions easing their concerns.
- Impressive Facilities: The clinic boasts a clean, comfortable waiting area that enhances the patient experience.
- High-Quality Results: Reviewers have noted excellent outcomes from their treatments, expressing satisfaction with the quality and care provided.
Overall, ORION Dental & Implant Centre comes highly recommended for anyone seeking a top-notch dental experience in a friendly and caring environment.
ORION Dental & Implant Centre: Reviews
Fantastic experience: I had a great experience at this dental clinic. From the moment I arrived, the staff were welcoming and friendly. Dr. Daniel Michael was very professional, and the treatment didn’t hurt at all. I was very pleased to find such a nice place. Thank you so much — I would definitely recommend this clinic.
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a great experience and felt welcomed by our team. Dr. Daniel Michael and the entire staff truly appreciate your feedback, and we’re glad your treatment was comfortable. We look forward to seeing you again and taking care of your smile! Дякуємо вам щиро!
Fantastic experience: Everyone goes out of their way to make you feel relaxed and we would not go anywhere else!
Hi, Diana. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The staff are always polite, informative and efficient, making you feel calm. You are given the best care and the reception room is so quiet and relaxing. A fantastic dentist and hygienist making absolutely sure you getting the best advice and care.
Thank you so much for taking the time to leave such a kind review. We’re delighted to hear that our team made you feel calm and well cared for, and that you found the reception area quiet and relaxing. Your feedback means a great deal to us, and we’ll be sure to share your comments with the team. We look forward to continuing to provide you with the best possible care.
Fantastic experience: Six month check-up. Had the usual courtesy and friendly service. Comfortable and warm waiting area.
We're super happy that Dr. Daniel was able to provide excellent service with your repair, and we're flattered that you chose ORION Dental & Implant Centre. If you have any other questions or concerns, please feel free to get in touch at 023 8250 0500.
Fantastic experience: Having moved to the area and having to find a new dentist I am very pleased to have found Orion Dental and Implant Centre. I have had complicated dental problems and Daniel has explained the situation carefully and initial treatment has been well explained and carried. out pain free. I have been extremely impressed with Juliet Reynolds the hygienist who is without doubt the very best hygienist I have ever encountered. I cannot praise her care and attention enough. I highly recommend their services.
Thank you so much for your wonderful feedback and for taking the time to share your experience. We’re delighted to hear that you’ve felt well cared for by Daniel and that your treatment has been comfortable and clearly explained. It’s also fantastic to know that Juliet made such a positive impression — we’ll be sure to share your kind words with her. We truly appreciate your recommendation and look forward to continuing to care for your dental health in the future.
Fantastic experience: Professional firm. Accurate quoting. Caring approach. Quality work.
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team takes pride in providing accurate quotes, and a caring approach for every patient. We’re grateful for your trust and look forward to welcoming you back in the future!
Fantastic experience: Always a good experience - everyone so friendly and kind
Thank you so much for the 5*review. The Team at Philip Sommereux
Fantastic experience: I recently had a tooth filled at Orion Dental and Implant Centre by Dr Daniel Michael. I was made to feel very relaxed and the procedure was pain free and pleasant. I would thoroughly recommend this Practice.
Thank you Christine. We really appreciate you taking the time to leave us a review. Hopefully we can achieve a five star review on your next visit!
Fantastic experience: I have been a patient of Daniel since he took over the practice a few years ago, I was a bit nervous of a new dentist having had the previous dentist for over 20 years. I have found Daniel and everyone at Orion to be welcoming, kind & patient, Daniel puts me at ease and explains everything to me in a way in which I understand, just recently he has replaced a bridge & a crown for me which I am so so happy with. Thank you Daniel & the team
Thank you so much for your kind words and for placing your trust in us over the past few years. We completely understand how daunting it can be to transition to a new dentist after so many years, so it truly means a lot to hear that you've felt comfortable and supported with Daniel and the whole Orion team. We're so pleased you're happy with your new bridge and crown — your smile means the world to us! Thank you again for your loyalty and thoughtful feedback. We look forward to continuing to care for you for many years to come.
Fantastic experience: I found Orion Dental to be very professional and communicative. They successfully provided a denture in my limited time period.
Thank you so much for your kind words! We're glad to hear that you had a positive experience with us at Orion Dental. It was our pleasure to accommodate your timeline and provide the care you needed. We truly appreciate your trust and hope to see you again in the future!
Fantastic experience: Amazing dentist. Been to many and these go above and beyond. Great company
We're pleased to hear that you’ve had such a positive experience with us. Going above and beyond for our patients is what we strive for every day, and it means a lot to know it’s noticed. We truly appreciate your support!
Fantastic experience: Juliet, the hygienist, was very professional. She keeps me at ease and does an incredibly thorough job.
Thank you so much for your kind words! We're thrilled to hear that Juliet helped you feel at ease and provided such a thorough and professional experience. We'll be sure to pass along your compliments and we look forward to seeing you again at your next visit!
Fantastic experience: Very professional and caring place especially sensitive to people who have a fear of dentist. Top service, definitively recommended.
Hi, Francine. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Excellent practice, close to Eastleigh town centre, with friendly and approachable staff. Facilities are first class. They always give an explanation and estimate of any work to be done. Daniel's manner is very professional, but warm and friendly, and his work is excellent. I would recommend Daniel and his Dental practice without question.
Hi Alan, thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. It's great to know you feel well informed and comfortable — that's exactly what we aim for. Your feedback about Daniel and the team means a lot, and we truly appreciate your recommendation. We look forward to welcoming you back soon!
Fantastic experience: Very happy with service provided. Always receive great advice and information from Hygienist.
Thank you so much for your kind words! We're really pleased to hear you're happy with the service and the care provided by our hygienist. Your feedback means a lot to us, and we look forward to seeing you again at your next visit.
Fantastic experience: Always helpful, thorough and friendly
Thank you for taking the time to leave a review. It's very much appreciated. We look forward to welcoming you back soon!
Fantastic experience: A visit to Orion Dental practice. Again I have to say everything was in place and couldn't ask for more. Very friendly and professional in manor and carried out my procedure perfectly. Well done Orion - thank you.
Hi, Lyn. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Very professional and friendly team
Thank you Carole!
We really appreciate you taking the time to leave us such a positive review.
Fantastic experience: Dr Michael was very efficient and fully explained procedure and outcome of treatment. highly recommended
Thank you for your kind words and recommendation Richard! Patient confidence and understanding are always priorities for us.
Fantastic experience: Very good service and explains what is being done and why it is needed puts you at ease
Thank you Janet for your positive review and feedback.
Fantastic experience: From the outset, I have been impressed by the quality of the treatment and professionalism of staff. Highly recommended
Dear Mr Bright, thank you so much for your lovely review. We greatly appreciate it!
Fantastic experience: I’ve recently had lip filler with Mila and I would 100% recommend! She is incredibly professional and knowledgeable and makes you feel so comfortable. I was slightly nervous of having my lips done again as I found it very uncomfortable the last time but I’m so glad I found Mila. I had local anaesthetic and it was completely pain free! I will definitely be returning! Thank you Mila
Thank you so much for your lovely feedback, Jenni! We’re delighted to hear that you had such a positive and comfortable experience with Mila. At ORION Dental, we strive to make every visit as relaxing and pain-free as possible, so it’s wonderful to know we achieved that for you. We truly appreciate your recommendation and look forward to welcoming you back soon!
The ORION Dental Team
Fantastic experience: 8/11/17 Today was a pleasant experience. As I do not like injections and have a low pain threshold, a lot of care and patience was taken to minimise the pain by using a gel to numb the injection pain. At every point the procedure was explained and checking I was ok. After the filling I was clearly told what I should do while there was numbness. I also appreciated watching a television programme with subtitles, it helped to relax me.
Cilla, Thank you so much for the positive review.
Positive experience: Highly recommend this clinic, I've been going a number of years and had no issues ever.
Hi Mick,
Thank you so much for your kind words and for being a loyal patient over the years — we truly appreciate your continued support! We're so pleased to hear you've had consistently positive experiences with us.
If there’s anything we could do to turn your experience into a 5-star one, we’d love to hear your thoughts. Your feedback helps us continue to improve and provide the best possible care.
Looking forward to seeing you again soon!
The ORION Dental Team
Fantastic experience: It was with some trepidation that I walked through the Orion Dental Centre front door to undergo an awkward root canal procedecure to be performed by Dr. Daniel Michael. I need not have worried. The whole procedure was very professional, painless and carried out very competently. I listened to a soundtrack by Queen in the background and watched a TV at the same time. Daniel was consistently tapping his foot and humming, and I found myself joining in at times. I am still humming Queen songs now :-) I was very impressed and would highly recommend the services of Orion Dentistry.
Dear Mr. Stone,
Thank you so much for sharing your experience! We're delighted to hear that what started with trepidation turned into such a positive and even musical visit. Dr. Daniel Michael and the team will be thrilled to know their professionalism—and Queen playlist—helped make your root canal comfortable and even enjoyable.
We're so glad you felt at ease and well cared for. Your recommendation means a lot to us!
Warmest regards,
The team at ORION
Fantastic experience: Best dental center in Eastleigh :)
Thank you, Liviu, so much for your kind words and 5-star review! It's always a pleasure to welcome you, and we're here whenever you need us.
Fantastic experience: For some, a visit to the dentist can be a harrowing experience. But not at Orion. Daniel and his team offer a first class professional service, within a friendly and welcoming environment. Keep up the good work guys !
Hi, Adrian. We appreciate the rating, and are glad we could provide you with a positive experience!
Fantastic experience: Always a great experience at Orion, thanks to Daniel, Juliet, and team. Highly recommended.
Thank you! We appreciate you taking the time to leave a review and look forward to welcoming you back soon.
Fantastic experience: Very good service from a very competent team. All on time with very good results
Dear Mr Ball,
Thank you so much for the lovely 5* review.
Kind regards,
The Team at ORION Dental
Fantastic experience: Professional friendly service
Hi, Sukhjinder. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Friendly team helped me overcome my dental anxiety. Dentist did a root canal treatment without any follow-on issues and they have state of the art scanning equipment for making onlays.
Thank you for taking the time to leave us such a positive review. We are pleased that we have helped you overcome your dental anxiety and look forward to welcoming you back soon.
Fantastic experience: Great dental service and very professional doctors. Highly recommend this clinic!
Hi, Antonina. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: As usual it was more of a friendly visit with every one being so helpful.
Hi, Alvin. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: A filling needed repairing and it was done very quickly and efficiently. The dentist took the time to check that the area was fully numb and offered to stop at any point I'd feel sensitivity. This was very reassuring for me.
Hi, Sophie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Had a checkup and a clean. Really lovely dentist. I really appreciated that they explained the science side of everything and showed me the x-rays while explaining. Haven't found a dentist who does that before. It's nice knowing what you are paying for. All the staff I came across were friendly and welcoming and seemed happy to be there. Would definitely recommend.
Hi, Rachael. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I've recently had some less than ideal experiences at other dentists (Private & NHS) and wanted a second opinion on some treatment I needed. Upon arrival for my emergency dental appointment (to get a broken wisdom tooth checked) it was an incredibly refreshing experience. Everyone was so kind and welcoming and it was really lovely environment which you can tell care has been put into. Despite my nerves the appointment was a positive one! Daniel was excellent and fully explained to me what had caused the break (alas self-inflicted) but help me understand going forward what treatment was recommended and preventative advice for the future. I decided to get the work done with the practice and was booked in for 2 days later having the work done this morning. Instead of simply removing the tooth Daniel was able to fill it to preserve it. Work was completed in a short amount of time (so little disruption to my day!) but pain free and importantly to a high standard! I would also like to mention the kind receptionist Sarah who helped me through all the appointment bookings and payments. I will certainly return going forward.
Hi, Zak. Thank you so much for leaving us a stellar review!
Fantastic experience: Daniel and the team are very welcoming, professional and they put you at ease. I have always had excellent professional treatment here.
Hi, Brian. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: This was by far my best dental experience, I have never been able to say that and even looked forward to returning for treatment after my initial consultation. Daniel and his assistant talked me through everything that would happen, they were very gentle and kind. Juliet the hygienist was excellent too. The whole team are very friendly with vast experience and knowledge. Thank you. Have been with them two years now, best decision!
Hi, D. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Excellent, professional and friendly service as usual.
Hi, Juliet. Thank you so much for leaving us a stellar review!
Fantastic experience: I used to be very afraid of going to the dentist, however since discovering Orian I have no problem at all. I recently had an emergency and the service I received far exceeded my expectations. I highly recommend this dental practice.
Hi, Carol. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Dentists are not my favourite places to visit but when I have to finally succumb to toothache and have to visit I can thoroughly say I can't think of a better better place to visit to have work done
Hi, Clive. Thank you so much for leaving us a stellar review!
Fantastic experience: Daniel was very dedicated and worked with me to have the best available when I needed all 4 front teeth improved. The results were so natural, comfortable and look great. I would definitely recommend him to my friends and family. Great service !
Hi, Jessica. Your feedback is highly appreciated. Thank you for the review!
Negative experience: Unprofessional people working there expensive not quality
Sorry but did you mean to leave a review for this practice as our records show that you have never been here?
Fantastic experience: Excellent Service as always. My hygienist, Juliet, is brilliant. The dental practice is immaculate and very calm. I love going there. I have been at this practice for 35 years !
Hi, Pravin. Thank you so much for leaving us a stellar review!
Fantastic experience: Friendly staff and lovely environment. Great service thank you.
Alan Ware, thank you so much for the positive review!
Fantastic experience: I have been attending this practice for 30 years and have always found it outstanding. Philip is very caring and is meticulous in all his treatments. The rest of the staff are very friendly and go out of their way to put patients at their ease. I would recommend Philip to anyone.
Dear Michael, Thank you so much for the 5*review and lovely comments. The Team at Philip Sommereux's
Fantastic experience: Very good on all levels, thank you
Hi, Nasser. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Always polite, friendly and professional. Never an issue going there and I'm not the best with dentists etc, but they are very calming. Definitely recommend joining the practice, the whole team are great. Last visit was 19/09/24.
Hi, Philip. Thank you so much for leaving us a stellar review!
Fantastic experience: Had extraction prompt and pain free
Hi, Alex. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Lovely people, great service, thank you
Hi, Allison. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Absolutely wonderful dentist. I went for an urgent appointment after developing an infection. I chose to go private because I have a deep-rooted fear of dentists, so I wanted to go somewhere that would sedate if I needed work done. When you enter the practice, Sarah the receptionist makes you feel very welcome and the dentist, Daniel, made me feel relaxed and at ease. I didn't need the sedation in the end because they took their time to make sure there was no pain despite having to have work done on an infection that had been there since covid. I will definitely be going back.
Hi, Becca. We are thrilled to learn that you had a positive experience with us!
Negative experience: I haven’t used this new dentist. So my old rating has been removed as my dentists Philip is no longe here.. so I can’t comment thank you
Dear Angie Merrilees,
We understand that your previous 5-Star rating was based on your experience with the previous owner of the practice, however we feel it is very unfair to give us a negative review based on the fact that you haven't been to the practice under the new ownership. If you meant to remove this review then please do so as the 1-Star negative review you gave us is quite misleading. We hope you’ll consider visiting our current team in the future, and we’d love the opportunity to provide you with excellent care. Please feel free to reach out if you have any questions or need assistance.
Warm regards,
ORION Dental & Implant Centre
Fantastic experience: I’ve been a patient at this dental clinic now for nearly 2 years and I would highly recommend it. The staff are very friendly and Daniel makes you feel very comfortable and at ease as does Janette the hygienist. Whatever your looking for in dentistry Orion Clinic does it all.
Thank you Christina, for your lovey and positive 5 star review ! We are really happy to hear your feedback on our clinic, We thank you for your glowing recommendation.
Kind regards.
Fantastic experience: I saw Dr Daniel Michael recently regarding bite issues and temporal joint pain. He took the time to listen to me and following an x-ray, referred me to an oral maxillofacial Consultant in the first instance. It is my intention to return to Orion for any bite and dental work that is required. Would highly recommend.
Hi, Carole. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great experience as usual
Hi, Jason. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Clean and tidy inside Friendly, professional staff
Hi, Serghei. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Great place for all dental work. Dr Daniel set my fears to rest over root canal treatment by thoroughly explaining the whole procedure. Mila is really welcoming and friendly. The level of attention and care here is second to none.
Hi, Simon. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Really just the best. Professional, friendly. No criticisms. Both the work by the hygienist and the dentist are excellent. All the staff are friendly, helpful and professional.
Your positive experience is our top priority. Thank you for your kind words and we look forward to seeing you again soon.
Negative experience: Very bad dentist I had to go to turkey to get there bad work rectified. This place just seems to charge you the earth and the quality isn’t there. Paid a stupid amount to have some root canals and other bits, 2 weeks later my tooth completely brakes away, so a complete waste of money. When Ignored the negativity from this dentist saying turkey will kill your teeth bla bla, it actually turns out all the work they did was done to very poor standard and had to be redone thankfully at a fraction of the price these wanted to rip me off with. Hi get your work checked by another proper dentist and your see. I have all my X-rays and notes to prove this. Never will I return to these. Overall expensive, bad workmanship, and will tell you lies to get you to commit to there eye watering fees. Saved myself 8000 for more work in turkey. Teeth look and feel amazing. Pain was minimal and dentist are proper over there! FACTS!
Dear Mr Ehoro,
Thank you for taking time to write this review. We are sorry to hear that you weren’t satisfied with the quality of the service received at ORION Dental & Implant Centre, and we are sorry you did not contact us directly to express your concerns.
After checking your clinical notes and x-rays we can confirm that you had an extensive treatment plan for a full mouth reconstruction with us due to years of dental neglect however, you came back a year later to have one emergency Root Canal Treatment (RCT), which was successful, and done to a very high standard. You have stated that our work had to be redone in Turkey: we would be very surprised if they had to redo our Root Canal Treatment.
You did not have any other treatments apart from the Root Canal Treatment.
At the time of the Root Canal Treatment, you were warned that this tooth had a risk of fracture and that it required a further treatment to reinforce the top part (the part of the tooth you can see in your mouth), which you have subsequently broken off. However, you did not come back to finish this treatment, hence the result of a broken tooth. This could have happened whether you had RCT or not, due to the extensive decay which weakened the tooth.
You paid £750 for the RCT on the molar tooth, which is a reasonable price for this procedure in the UK. All our prices are transparent and reflected on our website. Also, prior this treatment, you were provided with a Treatment Plan, stating the prices for the planned procedure, to which you agreed. You had a choice of not having this procedure with us if you did not like the price.
Due to not having seen a dentist for a long time, you needed a lot of work done, therefore you were provided with a few options to restore your teeth with an extensive treatment plan. You stated on your first examination that you were planning to go to Turkey anyway to do your teeth, but it is our duty to provide you with the treatment plan, following examination, although we knew you were not going to have this treatment with us. We do not agree that we are an expensive private dental practice, our fees reflect the high quality of our work and service we provide our patients.
I hope this would alleviates your confusion.
Fantastic experience: I had my initial appointment with Mika Macloed who was extremely helpful and patient. Giving all the information I needed before my treatment starts. I now feel confident about my next appointment. Thank you
Hi, Josie. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Juliet is the best dental hygienist I've ever been to. Gentle, calm and kind
Hi, B. Thank you so much for leaving us a stellar review!
Fantastic experience: Graet service
Hi, Gary. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The one-hour hygiene treatment was satisfactory, thoroughly cleaning the teeth.
Thank you for taking the time to leave a review! We look forward to welcoming you back soon.
Fantastic experience: Really nice place, everyone very helpful in a very relaxed inviroment
Thank you for taking the time to leave such a positive review. We look forward to welcoming you back soon.
Fantastic experience: Great place and services with lovely staffs. Sarah at the reception is very friendly and helpful. Thank you
Thank you Joan for your kind review! It is very much appreciated by the Orion Team.
Fantastic experience: Orion is fantastic, I joined last year and haven't looked back. The first thing that struck me is how pleasant it is when you first walk in with friendly staff, comfortable seating and nice unobtrusive music. The dental care is great, Daniel is clearly excellent at what he does and is very good at explaining everything. Finally, I have had no issues whatsoever in getting an appointment (likely because it's private and not oversubscribed). Highly recommended.
Thank you so much for your lovely review! We are very happy that you have joined us and look forward to welcoming you back soon.
Fantastic experience: As a nervous first time private patient I was set at ease from the minute I walked in to make an initial appointment. The receptionist Sarah is delightful, so friendly and helpful. It's a place with a really calm atmosphere (always good) and Dr Michael was professional, friendly and explained what he was going to do (v useful). I also saw hygienist Juliet at my first appointment and she too was professional and friendly and also told me what she was going to do before she did it. I'd give each of the staff members 5 stars and plan to be with them for the foreseeable future.
Thank you so much for your kind review! We are very happy that you have had a good experience and we look forward to welcoming you back in the future.
Fantastic experience: Juliet is a friendly and professional hygienist. My teeth always feel so clean after my appointment- would recommend
Dear Mrs Hunt. Thank you for your review, it is very much appreciated. We look forward to seeing you again in the New Year.
Fantastic experience: Cannot thank Daniel, Magda, Sarah and the team enough for their help yesterday when my husband was refused a private appointment at 7 other dentist practices. He was in a severe amount of pain and they managed to see him as the last appointment of the day, get him out of pain and put in place a treatment plan for him. Would highly recommend to all!
Thank you for your feedback. We were happy to help, and look forward to seeing you both again very soon.
Fantastic experience: Ever since I was a child, I had dental problems and I already thought that the situation was hopeless. But I am so happy that on the recommendation of my friends I visited this clinic. I didn't think my teeth could look so beautiful… Individual approach to each client, everything was clean and neat. The staff is very friendly and professional. I can highly recommend this dental clinic.
Thank you Selina for your lovely review! We are happy that we could put you at ease:)
Negative experience: Me and my wife both registered as a new patient last year as the reviews were great. Upon registering we've found the dentist was really great but I wasn't happy with the hygienist work as i could still see some plaque/calculus left uncleaned on my wife's teeth. As per the dentist advice, we've booked it for 1 hr for thorough cleaning and really disappointed with the service and price we've paid. We didn't make any complain to the practice and I decided not to use the service anymore as moved somewhere else.
Dear Auwda, thank you for taking your time to write this review, although we cannot recognise your name and we cannot tell if you attended our practice, and if so, what went wrong.
We take great pride in our customer service, and our hygienist has been with the practice for over 30 years. Our patients love going to see her and she is extremely professional. It may be that after your wife's visit, she was advised to return for more cleaning if she had not seen a hygienist for a long time. Please contact the practice so we can ascertain the circumstances. Thank you.
Fantastic experience: excellent service, friendly staff and lovely practice.
Thank you Jeannette for your lovely review!
Fantastic experience: Always nervous , 2nd appointment with my new dentist Michael . So laid back, puts you at ease immediately, explains everything. Atmosphere in the clinic, so calming, a good experience , thanks
Thank you Julie for your lovely review! We are happy that we could put you at ease :)
Fantastic experience: All the staff are very professional and friendly. This was only my second visit to this practice, I wish that I had found it earlier.
Thank you for your lovely review, Mr. Heare. We are happy that you were pleased with our service and decided to join the ORION family!
Fantastic experience: Friendly, professional service, as usual
Thank you Mr Reed for your lovely review! We greatly appreciate it!
Fantastic experience: Amazing dental surgery- I gave up on the NHS dentist and moved to this one - best decision I have made.
Hi Dave, thank you so much for your lovely review, it is our pleasure to treat you!
Fantastic experience: Having not been to a dentist for a while due to a huge fear, I plucked up the courage and decided to use Orion. I’m so glad that I did. As an extremely nervous patient I was made to feel at ease by Daniel and his nurses. I can’t recommend them enough and I wouldn’t go anywhere else. They talk me through everything and make sure I’m 100% comfortable. The hygienist at Orion is also amazing and very good at putting me at ease. I can’t recommend them enough. Thank you for restoring my faith in dentists Orion!
Thank you Laura for your amazing review! We are happy you have managed to overcome your fear of dentistry! Well done!
Fantastic experience: Firstly I went to see Daniel I think his name is for a check up after not being for over 2 years and having 2 bad experiences with NHS dentists. So I was a little reluctant. He was very kind, very gentle and explained everything as he went along. He suggested I see a hygienist which I was not overly enthralled about but booked the appointment anyway in trust. Today I have been to see Juliet and she was amazing. She talked through everything she was going to do, she was gentle, thorough, kind, knowledgeable and I left there knowing a lot more about looking after my teeth than I have ever known. Thank you so much Juliet.
Thank you so much for your lovely review! We are very happy that you have had a good experience and welcome to the ORION family:)
Fantastic experience: Fantastic. Having not visited the dentist for a few years I was a little nervous. I felt relaxed and at ease with Daniel who I found to be very knowledgeable and understanding. My hygienist appointment with Juliet was equally excellent. Very relaxing and gentle with brilliant results. Thanks all at Orion!
Thank you Chris for your lovely review! We are happy it was a good and relaxed experience for you:)
Fantastic experience: I had a broken tooth fixed several times before I went to see this dentist as I wanted to get crowns to sort out my teeth before I get married in June. I was so pleased to find a dentist that would explain things to me and discuss options around treatments. I had the breakdown of treatment and costs within a couple of days of the first consultation and went ahead with things. I’m really pleased with the result and I can now smile for the photos! Great job and a great service throughout. Highly recommend
Dear Rob, thank you for your lovely review and recommendation. It is our pleasure to treat you, and are very happy you were so pleased with the end result! We wish you all the best for the big day!
Fantastic experience: Excellent service. Had a crown fall out on Christmas Eve, & had it re cemented that morning. Couldn't ask for more.
Dear Steve, It was our pleasure to help. Thank you for your excellent review and we hope you had a great Christmas!
Fantastic experience: I have visited the Orion team on several occasions now and have always received a first class service. I most recently have had a number of teeth capped and was very happy with the result. It is comforting to be in the hands of experienced professional's which is why I travel over an hour to have my treatments done here. I would highly recommend this practice if you are looking for a good quality dental practitioners. Keep up the good work Orion!
Thank you for your kind words Baz! It is always a pleasure treating you! Enjoy your new smile :)
Fantastic experience: Relaxing music, a charming and capable dentist, wonderful staff and nice fishes. Dr. Daniel has been honest and professional in redoing my two fillings. After a few days he visited me and told me they needed to be redone, one of the them went off while I was flossing. After redoing them one was slightly high potentially just for some glue and they shortened it very quickly at no extra cost demonstrating great professionalism and pride in their work. I have to be creative to offer a suggestion that could help to increase even further the incredible value they provide to their customers. Investing into a relaxing centre with sauna e Jacuzzi, so that one could also indulge in a bit of pleasure after resolving issues afflicting their oral health, could help to expand and differentiate the business while making more revenues.
Grazie, signor Alberto per le belle parole :). We are so happy you have enjoyed your time in our dental chair and admired our fish. Sorry we didn't have a jacuzzi ready for you but after your suggestion we are now seriously considering to have one installed! Our only worry is that we will find our staff enjoying these perks rather than the patients!
Kind regards,
The Team at Orion
Fantastic experience: Excellent treatment with the hygienist would definitely recommend this practice
Thank you Mrs Wells for your 5-star review :)
Fantastic experience: Great dentist we travel 100 miles to see Dan and his team, wouldnt go anywhere else.
Dear Clive, thank you so much for your kind review, it has been our pleasure to treat you and Theresa over the years and we hope many more to come!
Fantastic experience: Very pleased with my experiences and treatment by Daniel (dentist) and Julia (hygienist).Highly recommended.All the best to all at the practice.
Dear Steven, thank you for your great review. We really appreciate it!
Fantastic experience: Would highly recommend this friendly, efficient dental practise.
Dear Mrs Ellis, thank you for your lovely review and recommendations!
Fantastic experience: I needed Root Canal treatment and was very hesitant to get this done as it's obviously a quite serious procedure and I have never had a good experience in any other dentists. I needn't have worried as the second I walked into the surgery, the Staff were super friendly and polite and Dr Philip is exceptionally professional. Every stage of the process was explained to me in advance and also Philip explained what was happening through the process so there were no surprises. I did not feel any discomfort or pain at all. Not what I was expecting! I even got to watch the TV while this was going on :) All in all, a pleasant experience, who else can say that after having a Root Canal? Thank you Dr Philip + Team, you have a new customer.
Thank you Stuart for your kind words and 5-star review! It is our pleasure to have you as our patient!
Fantastic experience: Lovely places with a very high professionals working there and very nice customer service:)))Definitely found my clinic...
Thank you very much for your kind review Sandra!
Fantastic experience: I had a bit of a panic when I found out my dentist had moved as I needed emergency appointment for a chipped tooth. I was glad to find out he is now a new owner of the practice, which is not too far away from me. He shows great care and always explains what options I have and why he recommends the treatment he does. I feel my concerns are listened to and the treatment is of high quality. It is like winning a lottery to find a dentist, who really listens. I have a treatment booked and my entire family will be registering with the new practice soon. We cannot recommend the new owner enough - I'd give him six stars if I could!
Hi Sinikka, Thank you for the lovely review! It is always a pleasure treating you:)
Fantastic experience: Can not rate the team here highly enough! They put you at ease and are very thorough. The hygienist is by far the best I have ever been to. Recently had fillings by Philip and he was excellent. Made me feel relaxed and the procedure went quickly and efficiently.
Dear Melanie, Thank you so much for the lovely 5*review, we really appreciate it. Kind regards, The Team at Philip Sommereux.
Fantastic experience: I have never liked going to the dentist and have had some bad experiences before. This practice was recommended to me and so I gave it a try. I found the whole experience very positive. From the people on reception, the dentist and hygienist, the whole operation was both supportive and professional. Philip Sommereux himself was the most thorough dentist I have ever experienced. He discussed everything with me and made me feel like a customer and confident in the treatment we decided upon. All in all I could not have been happier and I would highly recommend!
Thank you so much for the lovely 5*review, we really appreciate it. The Team at Philip Sommereux.
Fantastic experience: Very professional service with a personal friendly Touch. I have visited a number of dentists however Phillip Sommereux out shined them all. Outstanding
Dear David, Thank you so much for the fantastic 5* review, we really appreciate it. Kind regards, The Team at Philip Sommereux
Fantastic experience: I have just had the crown put on my implant which Philip placed last year. I have to say the whole procedure was completely painless from beginning to end and I would strongly recommend anyone who needs an implant to come and see Philip. I must admit though I am biased - I am his wife!
Fantastic experience: Fantastic service and no pain at all! Only pain I experienced was holding back a cough! (healthy cough of course)
Thanks for the great review Connor. Phil said, well done for supressing the healthy cough!
Fantastic experience: I have always found the dental practice staff to be very courteous and professional and this continues in these difficult times. Nothing is a problem and any questions have a friendly and informative response. The dental work undertaken has been of a high standard. I would have no reservations in recommending their services.
Thank you for your lovely review and recommendation!
Fantastic experience: Great practice
Dear Barrie , thank you very much for the 5* review.
Kind regards,
Sue
Fantastic experience: Excellent service at Philip Sommereux, helpful and professional reception team and brilliant clinical care.
Thank you for the lovely 5* review. The team at Philip Sommereux's Dental practice.
Fantastic experience: Made you fell very safe in terms precautions taken against Covid. Very professional. Check up and hygienist very good as always.
Dear Mrs Hutt, Thank you for the lovely 5* review. I'm so glad the measures we have in place make you feel safe visiting the practice. Kind regards, Philip & Team
Fantastic experience: An excellent experience. Great communication during the procedure by Philip. The clinic staff were also thoroughly professional and made things as easy as possible given the additional requirements imposed by Covid. I'd recommend this practice to anyone.
Thank you very much for the lovely 5* review we really appreciate it. Kind regards, The team at Philip Sommereux's dental practice
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