Elvet Dental
Information about Elvet Dental
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-18h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Elvet Dental Practice has been providing dentistry for over 100 years for residents and visitors to Durham City. We are built on a foundation of solid NHS care, but also offer services independent of the NHS (private treatmen) including high quality cosmetic dental treatment.
Our comment from Best Dentists about Elvet Dental:
Elvet Dental is a highly regarded dental practice located in the UK, known for its friendly and professional staff who go above and beyond to ensure a comfortable experience for all patients. The team has received numerous positive reviews, highlighting their exceptional care, particularly for those who are anxious about dental visits. Many patients have praised Aaron Kinghorn for his attentive and reassuring demeanor, which helps alleviate fears associated with dental treatment.
Some key points that stand out about Elvet Dental include:
- Welcoming Atmosphere: Patients often mention the friendly and calm environment, making every visit enjoyable.
- Professional Care: The practice is known for thorough consultations and clear explanations of treatment options, ensuring that patients feel informed and empowered.
- Expertise in Cosmetic Dentistry: With a range of services offered, including teeth whitening and composite bonding, many have left thrilled with their results.
- Long-standing Trust: Families have been returning to Elvet Dental for generations, attesting to their longstanding reputation for excellent service.
Overall, Elvet Dental is highly recommended for anyone seeking a dental practice that prioritizes patient comfort and satisfaction.
Elvet Dental: Reviews
Fantastic experience: A great dental practice! All the staff are so friendly and professional, they're wonderful with my nervous children (and husband!) Would certainly recommend it to anyone.
Fantastic experience: I have previously been a nervous dental patient, however since attending Elvet Dental practice these nerves have been alleviated. Aaron is the best dentist I have had, he is very professional caring and reassuring. Aaron explains everything clearly, really listens and gives a straightforward opinion on the best treatment options. I recently had composite bonding done, which improved the look and function of my teeth Would highly recommend
Fantastic experience: Elvet Dental is an absolutely fantastic dentist and Mr Kinghorn is amazing, he is very caring and ensures a calm and friendly atmosphere always. My trips to the dentist are always enjoyable and never something I dread, in fact I would even go as far to say I look forward to them! The whole team are lovely and always willing to help out. I’d highly recommend this dental practice and you can be sure they’ll do a perfect job with your teeth!
Fantastic experience: Everyone is friendly Aoron is thorough , very gentle when giving a treatment. It's very unusual for appointments not to run close to time. Feel lucky to have him, excellent and nhs.
Fantastic experience: Mr Kinghorn is excellent along with the rest of the staff.
Fantastic experience: I'll be honest... I've never looked forward to a dentist appointment in my life. But here we are. The treatment was genuinely excellent: professional, thorough, and I left feeling like I had a brand new mouth. The whole team made me feel completely at ease, which as a certified dental coward is no small feat. I feel obligated to mention that nobody warned me the male dentist would be, shall we say, remarkably easy on the eyes. An unexpected perk that made the whole "sharp objects near my face" experience considerably more pleasant. I'd recommend them to everyone... except my wife. Outstanding care. Would give 6 stars if Google allowed it.
Fantastic experience: I think Aaron might well be the best dentist in the world. If you are a fan of great teeth, you should see Aaron, he will make your dreams come true.
Fantastic experience: Excellent service, professional and friendly staff, no problems at all. Thank you Sophie
Ahhh, thank you Sandra. Lovely feedback to have and we will pass it on to Sophie.
Fantastic experience: Very good dentists. Friendly & polite, listen to what you have to say before starting any work. Go out of their way to make sure you're comfortable. Think of you first.
Thank you so much Sue
Fantastic experience: Excellent service. Really friendly professional staff. Very thorough with full explanation of what's going on.
Fantastic experience: Super friendly
Fantastic experience: My family has been attending Elvet Dental Practice for over 40 years and between us have used all the services they have to offer. I completely recommend the 10/10 practice to everyone. For example, on Saturday I woke up with terrible toothache and rang the practice first thing Monday morning- I was seen immediately and my troublesome tooth was removed - result - and believe me it was a last option as the dentist has gone out of his way to save it for many years. If you’re worried about attending a dentist - there is no need as the staff at Elvet Dental Practice recognise this and are very professional, caring and gentle in their approach. I wish Aaron Kinghorn the best in his ambitions to develop the practice and expand the services. Simply fabulous!
Thank you for you kind words Karen. It's great to have you attend the practice.
Fantastic experience: Absolutely fantastic. The best Dental Practice I’ve ever been too. All lovely people that work there. Happy, smiling, very caring and professional. Sophie and the girls worked their magic and I’m so happy I can smile with confidence again now. An all round excellent Dental Practice. I’m looking forward to my next appointment. Thank you so much❤️ I would recommend this to everyone.
Fantastic experience: After what seems like years to find a dentist, not only have I found a dentist, but an absolutely amazing dentist! Sophie, you are a superstar, and I cannot thank you enough for making me feel so calm, and for giving me my smile back! Thank you from the Henderson clan - we appreciate you so much and have total confidence in you. #bestdentistever
Fantastic experience: I recently had 8 composite veneers completed by Aaron at Elvet Dental Practice, and I couldn’t be happier with the results! From start to finish, Aaron was incredibly attentive, professional, and a true perfectionist. He took the time to listen to exactly what I wanted and made sure every detail was just right. The whole process was comfortable and reassuring, and the final result has completely exceeded my expectations — my smile has never looked better! I can’t recommend Aaron and the team at Elvet Dental Practice highly enough.
Thanks Lauren! Lovely words and so glad you are happy :-)
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I can’t thank Aaron at Elvet Dental Practice enough! He’s completely transformed my smile — I started with teeth whitening and composite bonding, and the results are amazing. Not only is Aaron incredibly skilled at what he does, but he also makes you feel comfortable and at ease throughout the whole process. I can now smile confidently again. Would 100% recommend!
Thank you so much Laura. It means a lot.
Fantastic experience: Mr. Kinghorn is honestly the best dentist I’ve ever had! He’s kind, gentle, and genuinely cares about his patients. I always feel completely at ease knowing I’m in his hands. The whole team is warm and welcoming, and you can tell they truly love what they do. I actually look forward to my appointments, that’s how amazing Mr. Kinghorn is! Highly recommend him to everyone.
Fantastic experience: always had a great experience here, great team!
Thanks Caitlyn!
Fantastic experience: I have been using the practice for over thirty years - both Mr Newton and Mr Kinghorn- and have always received excellent service in a very friendly and encouraging environment.
Thank you so much Judith.
Fantastic experience: Brilliant dental practice which I have been attending for years and would highly recommended! The staff are incredibly accommodating and friendly - having been a frequent attender I can honestly say I have never had a less than excellent service. Mr Kinghorn offers a huge range of services (including cosmetic dentistry) and is great at accommodating specific needs and concerns. Having had negative experiences prior to joining this practice at the dentist, I now find it enjoyable to go to the dentist!
Fantastic experience: Friendly staff, excellent service. Can't recommend Dr Kinghorn highly enough, especially for his patience with young children, and his ability to put them at ease.
Fantastic experience: Excellent experience at Elvet Dental very professional and accommodating , highly recommend.
Fantastic experience: The best dentist I’ve seen brilliant service from start to finish everyone is so friendly.
Fantastic experience: So sad to report Mr Newton is retiring. He’s been my dentist for nearly 40 years and has offered nothing but the best service. I was handed over to Mr Kinghorn who has a lovely demeanour and gentle touch. Hopefully the NHS patients can be seen in the future, only time will tell
Fantastic experience: I absolutely love my dentist Aaron Kinghorn he is amazing. Not only is he personable and friendly he is the ultimate professional. He goes above and beyond caring for my teeth. Everytime I leave I feel amazing. He has performed miracles on my teeth
Fantastic experience: Pleasant and helpful staff.
Fantastic experience: Very friendly yet professional service. Made to feel comfortable and welcomed
Negative experience: My wife and small child contacted surgery the day before appointment to be told that as our dentist had left the surgery we had to make alternative arrangements. No advice, help or even an apology by the receptionist. Bet she was great as the first innkeeper in her nativity. They still haven't contacted me either.
Fantastic experience: It is the best dental practise in Durham they make you feel at ease at all times..
Negative experience: Received a call in October advising that the practice could no longer offer me NHS dental services and I should look elsewhere for treatment. Nice! So far finding an alternative NHS provider proving to be a real challenge. I always thought dentistry was a profession. Clearly I have been proved wrong.
Hi Malcolm, it's really sad that we haven't been able to retain patients like yourself. We had a dentist leave the practice and despite advertising for a new dentist for over 10 months we haven't managed to recruit. The other full time dentist who works at the practice simply couldn't take on another 2000 patients on top of his very full list. We have had no choice but to ask patients to look elsewhere. Your dissatisfaction may be best directed to the systemic chronic neglect of the NHS dental system by governments rather than the hard working dental professionals who have been trying to sustain and prop up NHS dentistry under considerable strain over the last few years. If we do manage to recruit another dentist we will let you know.
Negative experience: After several years with this practice I received a blunt phone call call to inform me that my appointment in December has been cancelled and I need to find another dentist. Whilst I understand the difficulties of recruiting a replacement NHS dentist, the manner in which I was informed was disappointing. No attempt to ask if I might consider becoming a private patient, no apology, no suggestion where I might try. Disappointing customer care but pleased to report that another dentist has been found
Fantastic experience: Excellent and professional, sorted out a dental issue I have dealt with my whole life at an extremely ethical price. Couldn’t be happier with the care provided.
Fantastic experience: After years of being terrified of the dentist and hence my teeth being a right mess, Terri at The Elvet sorted me out and I am no longer fearful but very grateful.
Fantastic experience: I have been with this dentist for the past three years and Terrie the dentist has provided a regular and consistant gold standard in caring for me. Her professionalism and dentistry would shame other practices. Unfortunately Terrie has just left and I have been bluntly advised by reception staff to look elsewhere, despite one other dentist remaining in the practice. Having contacted Health Watch they consider this action unjustified, especially when there has been no default on my behalf.
Negative experience: Cancelled family registration with one week before appointments for 2 children. Told can’t recruit replacement dentist. What kind of leadership is this? Shocking behaviour from a such an established practice.
Hi Daniel, really sorry about having to cancel the appointment. We have been trying to recruit for an NHS dentist for the last 6 months. Unfortunately we haven't been able to recruit and with a dentist leaving we have had no other option to cancel appointments. We understand how difficult this is.
Negative experience: Could not get an appointment as they are fully booked apparently. Was greeted on the phone by an extremely rude and unhelpful receptionist who just cut me off.
Hi Sorry about that Chris. It's not what we are about so I apologise you have had that experience. The receptionist is correct that at the moment we are totally at capacity. We have had a dentist leave and it is hard to find dentists to work in the NHS and so at the moment we can't take anyone on. I hope the situation changes soon and I have spoke with the reception team to emphasise that although it is a difficult message to deliver we need to do it in an empathetic way. Thanks for your feedback.
Positive experience: A little bit unsure witch Dentist it was,this one,in Old Elvet Rd,or closer to the Bridge. It was a little more busy in the street,for which I ended parking a little further away.
Fantastic experience: Elvet Dental Practice were AMAZING today. I think I rang every dentist in Durham, including 111, to try and get an emergency appointment with no joy. I just about lost the will to live when these guys got me a slot the same day and were brilliant. The friendliest, most welcoming practice I have been to and I will definitely be staying and recommending to anyone. Thank you SO much!!
Fantastic experience: I would recommend this dental practice without hesitation, the staff make you feel welcome and that your in safe hands.
Fantastic experience: My wife and I have been coming here regularly for our checks, and the service all the way from reception staff to our dentist Terri (and her nurse/assistant) has been very professional and friendly. Would recommend this practice without any hesitation.
Negative experience: My family and I came for a visit. It was a first visit for my son while my wife and I were mainly interested in knowing if we had any cavity. The dentist was a very nice lady and we really appreciated how nicely and professionally she was. Unfortunately the second part of the visit was horrendous. The main reason is that I preferred to do not do the dental cleaning for personal reasons (in fact I was unwell) and the lady who was assigned to do it was very judgmental and without asking she booked another appointment for me to do the cleaning. When we ended up to pay they charged me with the cleaning plus a filling that they assumed (again without asking) I would have done with them. Overall it was an annoying and depressing experience which I do not recommend anyone else to have.
Hey Mauro, we are genuinely devastated to hear you had a negative experience...it is not what we want, ever! There has been some miscommunication clearly and one of our dentists will contact you to listen to your concerns directly. This is the first negative review we have ever had and we want it to be our last!
Kind Regards, Elvet Dental Practice
Fantastic experience: Elvet Dental Practice provides NHS dental care for both children and adults. Emergency appointments available & currently registering new patients.
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