mydentist, Framwellgate Bridge, Durham

Fantastic experience: I would like to express my sincere appreciation for the excellent care I consistently receive from my dentist, Athina. She is incredibly attentive, responsible, and professional in every aspect of her work. Her dedication to patient care, attention to detail, and calm, compassionate approach make every visit a positive experience. I truly feel that I am in safe and capable hands. Athina is a real asset to the practice, and I would highly recommend her to anyone seeking outstanding dental care. I would also like to commend the reception team, especially Alex, who is always friendly, helpful, and welcoming. She makes the overall experience even more pleasant.

Fantastic experience: Seen by dentist athina to get a tooth extracted. She was lovely & professional kept asking if i was ok & explained everything perfectly

Fantastic experience: Chelsea was very professional and sociable

Negative experience: What an absolute shambles this place is Lost records, lost information, zero curtesy... They might be NHS but that's all They have going for them.......

Fantastic experience: An amazing practice Athena the dentist who saw my daughter was amazing. My daughter was petrified after a bad experience with a proir dentist .Athina put her straight at ease been a great experience for her and she even said she would go back as the lady( Athina ) was so nice to her .highly recommend this practice

Fantastic experience: Best experience i ever had at a dentist - Athina is lovely and so caring made me feel at ease about dentists again and explained everything to me on what she was going to do - thank you

Fantastic experience: Excellent dentist so friendly

Fantastic experience: Excellent service and very professional

Negative experience: Arrived at the dentist for my annual check-up to find that they moved premises. I had had no communication informing me of this, and so had no way of getting to the new premises in time for the appointment. Despite paying privately with a practice plan, I was informed that I wouldn't be able to have another check-up for another year. Appalling service and a complete waste of money - I cannot recommend.

Fantastic experience: Chelsea was brilliant with me. Very polite and engaging. I was made to feel very comfortable

Negative experience: Went into see if they were doing NHS only to be turned away saying they were only accepting kids and not the older generation it's unfair and disgracefuĺ.

Fantastic experience: Took a very nervous relative for an appointment today. The service and professionalism was outstanding. The facilities are spotless and the team performing the work were amazing. They were very open and honest with the options available and we were under no pressure at all what route to take. They made a very nervous patient settled and already recommending this place to friends and family. Great job!

Negative experience: First of all immaculate facilities completely spotless. Paid £80 for a check up and must have been in there no longer than ten minutes? Dentist seemed very uninterested, offered no advice and seemed prompt to get me away. I required some extra fillings and asked about payment options she seemed to shrug as if it wasn’t her problem. Won’t be returning.

Fantastic experience: I am terrified of the dentist as I have never had a good experience but I had an appointment with Athena who was honestly brilliant. She listened to my fears, she was patient and let me lead the appointment in terms of needing more pain relief etc. I managed to get my 2 broken teeth removed without any real stress which has amazed me. I'm no longer scared of the dentist ! Thankyou ❤️

Negative experience: We are ( now were ) registered as NHS patients in the Durham city branch. We only need check ups and have been waiting for a reminder to make appointments. We were in Durham and decided to call in, only to find it closed and moved to an industrial estate. We had no communication from the staff saying this so drove to their new place and asked to make appointments. The receptionist looked for our records and said we have been archived as we didn't show up for a check up!!! We explained we had no e- mail/ text sent but they refused to have us back. Would not recommend this practice, staff have no idea about keeping their patients informed of anything.

Fantastic experience: I would highly recommend this new dentist there called taoufik his work is unreal and very professional. all appointments where painless he looks after you best dentist i have ever had very very pleased with his work i have nice teeth now. thank you taoufik .and alex and the girls on reception are lovely,,,

Fantastic experience: I had an emergency appointment with Santa Makarenkova and she was amazing as was her assistant! I am an incredibly nervous patient due to bad past experiences and I cannot rate her enough. She knew exactly what to do with what I had previously been told was a difficult removal. I will be paying privately to keep her as my dentist from now on.

Fantastic experience: I attended an initial appointment with Deepthi Priya Penikonda and discussed any issues I have. I explained I was unhappy with the appearance of my bridge and that I felt like I smiled differently to hide my teeth and covered my mouth when I talk. I had a thorough check up and X rays taken and a discussion on how they could make the bridge look better and what could be done with the bonding. I have been this evening for the work we discussed and I am over the moon! It now looks amazing and the rest of my teeth look and feel great too. I am so grateful. Thank you so much for giving me my smile back Deepthi! Would highly recommend My Dentist to anyone.

Negative experience: Would not recommend in an emergency. Needed an emergency appointment, I am autistic, suffer from extreme anxiety, and other mental health conditions. I was crying in pain. The whole appointment the dentist hummed and harred as if I was a neusance and he couldnt be bothered. I ended up with more pain than when i went. Days later I was rushed for another emergency appointment through 111 to a different dental service, turns out the pain was caused by the "my dental" dentist had left me with an exposed root and ignored the abscess that was causing me to be extremely unwell and in so much pain.

Fantastic experience: By far best dentist I’ve been to I’m usually petrified of the dentist more so getting needles in my mouth my usual coping mechanism is to bring my headphones to help me zone out today I forgot to bring them and explained this to dr Anastasiou and she went above and beyond to help me try and relax filling all done and didn’t feel a thing I can’t thank you enough

Fantastic experience: 5☆ I am a very anxious person absolutely petrified of the dentist so much so my teeth were in a very bad way. I was extremely ashamed of my teeth and myself for letting my teeth get into the state they were. Dr dee made me feel at easy and comfortable. She was so kind and caring thoughtout every step of my treatment talking me through everything. Dee worked her magic and found my smile again. Thank you so much dee you truly are amazing. All of the staff were all very friendly and helpful making my dental experience a good 1. Thank you all so much. X

Fantastic experience: "I recently had a dental treatment that involved getting a crown fitted and teeth whitening, and I couldn’t be more pleased with the experience. Dr. Deepthi Priya Penukonda was absolutely amazing throughout the entire process. Her skill and professionalism were outstanding, and she made sure I felt comfortable and well-informed every step of the way. I’m beyond impressed with the level of care and service she provided, and I would highly recommend her to anyone seeking dental treatment. The entire team at the clinic, from the receptionists to the dental nurses, were equally fantastic. They were all incredibly professional, warm, and approachable, which really helped put me at ease during my visits. I felt supported and cared for from start to finish, and it made my treatment a much more positive experience. I can’t thank them enough for the exceptional service!"

Positive experience: Reception was horribly hot but the dentist was very helpful. They do appear to be moving location so hopefully the new reception wont be so warm.

Negative experience: BOTCHED my root canal!! 0 stars if I can give. in end of 2022 i went in as an emergency patient and got a root canal done. not long ago i went to multiple dentists and upon many and many Xrays, its apparent that the “pins” to help fill the space was overdone and ended up longer than it should’ve been. this has left me to be told by my current dentist that I’d require a re-root canal treatment and that due to the overdone of the tips, it is causing an infection. I have previously contacted them many many months ago and filed a complaint but not heard back from them AT ALL. absolute zero

Fantastic experience: Lovely, friendly reception staff. Dentist was so kind and understanding as I am a very nervous patient!

Fantastic experience: Alex sorted my re root canal out in a professional and efficient way! The dentists & nurses were great as well.

Fantastic experience: Are you accepting new NHS patients? I moved here from London, I'm a single mother, and do you perform full dental surgery?

Fantastic experience: I've just had composit veneers completed by Dr Deepthi Penukonda in Durham. I cannot stress how absolutely delighted I am with them. It has transformed my smile and given me confidence. I would absolutely recommend anyone who needs improvement on the shape and colour of their teeth to have it done, particularly with Dr Penulonda. She is obviously a perfectionist in her field and also talked me through the whole process step by step reassuring me all the way. A GREAT BIG thanks to her.

Fantastic experience: Very efficient check up

Fantastic experience: Great service from Deepthi who was very reassuring with no concerns during my filling replacement.

Fantastic experience: Service and communication was spot on from booking to appointment time, which as a bonus was able to be brought forward a month due to a cancellation Denyse (Hygienist) was also great and offered really helpful info!

Negative experience: I had an NHS appointment scheduled in December 2023. MyDentist contacted me to cancel the appointment saying their NHS dentist had quit and that they would reschedule when they had a new NHS dentist. I have contacted them several times since* and almost a year and a half later they still claim not to have hired a new NHS dentist. This means the claim on their website that they offer NHS dentistry is a lie; they haven't offered these services for more than a year and I don't believe they ever intended to hire a new NHS dentist, instead preferring to offer solely private services to people with no other option. *Most recently a couple of weeks ago.

Fantastic experience: Just finished treatment with Dr. Deepthi. Would have given more stars if it had been possible. She is definitely one of the most loveliest and gentlest dentists I've seen.

Fantastic experience: I just want to thank Dr Deepthi and Chelsea for the wonderful service, understanding and patience they both showed me last week. You really went above and beyond to help me. I can't thank you enough. Highly appreciated and recommend these two.

Fantastic experience: My teeth were awful, I'd put up with them for years. I've had fabulous treatment from start to finish and now, after fillings, extractions, dentures and composite bonding, I now have a better smile than I have had for maybe 20 years. I had to go privately as I wasn't registered for NHS treatment, but compared to other dentists I've looked at, these are much more value for money. I will never go anywhere else. Thank you .

Negative experience: Absolutely rip off! Never go back there again! I went for emergency appointment which they charged £100 only to see me!! I had bit pain on my back tooth which and they tried to pulled it out to make sure they get more money out off me! I said No just prescribe me some antibiotics and I’m fine now. Also, they booked me in for hygienic cleaning for fowling week and they said only £56 for hygienic, you have to pay £20 deposit and £36 on your return next week! But when I went back for my appointment and after the cleaning, they charged me another £50 and they said the price has changed since Monday! Absolutely rip off!

Fantastic experience: So pleased with my new teeth Dee and her team made me so relaxed as at first very nervous, but after a few visits I became relaxed have enjoyed. My visits the reception lady's were also fabulous, I highly recommend the practice.

Fantastic experience: The time i spent at the dentist. The lovely receptionist was absolutely lovely and so kind and sweet. Did not have to wait long and the staff were very welcoming and happy. Talked through the process and were happy to answer any of my questions. Amazing place as well may not be accessible to wheelchairs.

Fantastic experience: The receptionist who dealt with my call was so kind and really made a huge effort to help me out in an emergency. I got an appointment later that same morning and was treated quickly and efficiently. Thank you.

Fantastic experience: I would just like to say thank you to the receptionist and dentist for getting me a emergency appointment thanks.

Fantastic experience: A very good experience with a new dentist at this practice. Thoroughly professional explaining all the issues and the practical side was performed without any issues to myself.

Fantastic experience: Very friendly dental practice with great treatment and care. Thank you.

Fantastic experience: Amazing experience today, had a scale and polish by Meena, she was fantastic and totally eased my anxiety! I will look forward to future appointments. Thank you so much!!

Negative experience: Reception quite angry. Had an appointment week prior to my call today and it was suggested by dentist to see if inflammation resolved or return for root canal. Pain returned, called to book suggested treatment, given a wait of 4 weeks. Explained cannot wait that long, and enquired if it NEEDED to be same dentist. Told could be another at the same practice but would have to pay another checkup fee (less than 72 working hours have passed since I paid for my last checkup and I PAID for x-rays) I asked if another dentist could simply review the notes and look at the x-rays. Reception got really quite loud and irate and spoke over me at every opportunity. Dentists are in short supply yes, but it would seem so are manners here

Fantastic experience: Amazing receptionist and caring dentist who saved me during an emergency. Will be transferring. The receptionist- I think she may be called Alex? Sorry if that’s wrong, saved me!!! Nice to find someone cared.

Fantastic experience: Excellent work carried out,would recomend to freinds and family. Time and patience is a virtue. The dentist and his associates were so helpful.

Fantastic experience: I visited my smile dental practice 18/10/23 to have an extraction. James Nolan was the dentist who completed this procedure. I don’t think I’ve ever had a Dentist so professional and gentle (I was shocked when he said the tooth was removed). I would definitely recommend this Dentist as he’s exceptional. Thank you James. Sarah Goldby

Negative experience: If you are looking to waste your money and keep going back to re-do the work just done, then this is the dentist for you! My wife and I tried this when we moved to the area and we needed work doing, I had three small fillings on the front teeth, one came out while flossing, my wife had one filling which fell out, went back and she got charged nearly £200 to replace it. We have since found another private Dentist in Durham and we have to get all the work re-done, I was shown X-Rays of my teeth that showed decay behind the new filling from mydentist , so all three front replaced and my new dentist spent more time on one filling than Dee from mydentist spent on the three. This Dentist is a money making machine and not interested in providing the correct care, we spent £1000 to have it done correctly at another Dentist, my new Dentist words were " I have seen better Dentistry work"

Fantastic experience: I really enjoyed my experience T My Dentist. Deepthi was very informative throughout my procedure with the nurse and I felt calm and relaxed throughout!Excellent work!

Fantastic experience: I have always been nervous when it comes to dentists, but never in this practice. All I can say is the team are fantastic. I came to the practice for Invisalign and all staff from the dentist David, to treatment coordinator Jill and the receptionists, have been so tentative and informative. The girls at the reception without a doubt everytime I have come in are very warm, friendly and welcoming. You can tell they know their patients well. Alex (receptionist) was also going through invisalign and openly shared her experiences, which helped me to pick treatment. She always welcomes you with a friendly warm smile and nothing ever seems to be too much trouble to anyone that works here. Amazing communication, very professional and friendly team. Great experience and very happy with the final look of my teeth! Thank you David and the team at my dentist

Fantastic experience: I have had to visit the practise today for an emergency appointment resulting in a tooth extraction. After many years of putting off going to the dentist I was presented with a wonderful dentist Dr Deepthi Penukonda who firstly made sure I was comfortable and okay before even talking about any treatment or procedure. Both herself and dental nurse were very professional and warming it certainly made me feel at ease. She has not only helped with the problem today but provided me with options about the future.

Negative experience: I have been a patient at this practice for many years and have watched it gradually go down hill. I have had so many different dentists. The last one farmed me out to another dentist as he was no longer seeing NHS patients I am half way through a procedure the NHS dentist has left and I have been left high and dry. I was told to call back first thing in the morning to get an appointment I was then told I couldn't have one because I wasn't in pain. It's disgusting all they want is to get rid of their NHS patients and go private. I said I would pay to be told I had to pay up front and I would have to pay for the first examination as they didn't know what was wrong with me. Try reading my notes I am half way through a procedure that didn't work twice with your dentists. A shocking way to treat patients.

Fantastic experience: Great practice, helpful and friendly staff. Never have to wait too long for an appointment.

Fantastic experience: Very good communication via text ‘friendly staff and my dentist explained every step and put me at ease . promptly and professionally carried out treatment a credit to this practice

Fantastic experience: mydentist were able to give me a same day appointment, the dentist and nurse I saw were both very professional, patient, and caring as I mentioned that I was nervous about having treatment.

Fantastic experience: Would like to say a big thank you to Dee and the nurse who is by her side don’t know her name unfortunately, not sure if she is called Alex will find out next time I go, but both of them helped me to relax and realise that they are here to help especially given how nervous and afraid I was of going. I had a tooth removed on my first appointment and never thought I could do it but they proved that it was worth getting done and feel so much calmer and relaxed each time I’ve been back so thank you to my dentist and your staff really helped me so much can’t recommend them enough

Fantastic experience: Brilliant service and very good of calming your nerves down as am not the best person with needles I would recommend to anyone who has problems with their teeth to go and see them. Am so pleased with the work they have done. Now I have my confidence again after so long. I can’t thank them enough.

Fantastic experience: Absolutely love the result of my clear correct with Dave! Such an easy process from start to finish, finally ready for my wedding photos! Can’t recommend Dave enough! ✨

Fantastic experience: Lovely friendly staff and a great overall experience.

Negative experience: Reception is good and friendly. But the skill of dentist is not good. I booked a mouth cleaning. But after cleaning there still some tartar on my teeth

Fantastic experience: I have just had 3 crowns replaced by Dee Penukobda at my Dentist in Durham ,I can highly recommend Dee and her nurse they were an excellent team and I am delighted with the result. The treatment was really efficient and painless and they both made me feel at ease as I was a little nervous . The reception staff are also very helpful and I have always managed to easily book a dental appointment at this lovely practice .

Fantastic experience: I had my Botox appointment here on Friday. Both the dentist and the nurse were fantastic at explaining the procedure, next steps and keeping me calm. I would definitely recommend. Everyone I interacted with at the surgery were friendly and professional

Fantastic experience: So organised and professional. Deiphm Penukonda was my dentist for the day and amazing. 100% recommend.

Fantastic experience: Dentist Deepku Penukonda (Dee) has just finished my course of treatment - a crown and a filling. I just had to write to say how delighted I am with the work which she carried out for me. Not only is Dee a fantastic dentist, but she makes the visit so relaxing - her gentle and calming approach puts you so at ease. Thank you Dee. Look forward to seeing you again soon. Tracey

Fantastic experience: Friendly receptionists who put the children (and me) at ease. Lovely, professional Dentist and Dental Nurse.

Fantastic experience: Dentist Deepku Penukonda saw me as an emergency patient. She was amazing and kept me calm throughout the procedure. The dental nurse was also amazing. The two made an uncomfortable procedure not so bad after all. Thank you for seeing me an hour after I rang. Much appreciated

Fantastic experience: This has been my dentist for over twenty years, recently I had my veneers and crowns done by Dee, who is my regular dentist. I was absolutely thrilled with the results and Dee was fantastic, she really helped with the process and any questions I had.

Fantastic experience: I have received nothing but exceptional care from Dr David Reed, who works at the Durham {my}dentist practice on Framwellgate Bridge. He has provided me dental care on a number of occasions in the past few years, but most recently, on Christmas Eve. I chipped a tooth a matter of days before Christmas, and was experiencing sensitivity and pain. Dr Reed went above and beyond to allow me to have a pain free Christmas with my family. He not only stayed back late on his Christmas Eve to fit my last minute appointment in, but I was also greeted with smiles and Christmas cheer from both him and the reception staff! I truly am thankful for your care and feel so lucky that Durham has such an accessible, pleasant and compassionate dental practice! Keep up the good work!

Fantastic experience: I called in the morning to request an emergency appointment. The receptionist was very helpful and managed to fit me into their busy schedule. The dentist was very professional and did a good job. I would definitely recommend

Fantastic experience: The entire staff are so much better than they used to be; friendly, empathetic and kind even though they were so busy, they did their job faultlessly well both over the phone and in person. My dentist Dee and nurse Alex were so professional and courteous, I can't recommend them highly enough. I was quite anxious and they were so comforting and helpful. I was put off going here after bad experiences in the past but I won't hesitate to return now.

Fantastic experience: Me and my partner had an appointment with Dr Deepthi last week which was a pleasant experience considering it had been many years since visiting a dentist. Me and my partner both found Dr Deepthi very professional and a caring and understanding dentist. The reception staff was also very helpful and polite. Highly recommend this dentist to anyone seeking a new dentist.

Fantastic experience: About a year ago I started straightening of my teeth. I was given a very thorough and well explained information of intended benefits and possible risks before embarking on this treatment. At all times during the treatment I was able to access any additional advice or help if necessary. The staff from receptionist to Dr David Reed were helpful at all times. I felt at each appointment that I was given all the time necessary time for an excellent standard of care. I'm completely happy with the treatment and results.

Fantastic experience: Had toothache, called up 2 days before Christmas, got same day appointment, excellent service!

Negative experience: I have severe social anxiety and I had to take an hour bus to an appointment which I was told I would get a permanent filling and I got nothing, he tapped my tooth and that was it. I'm fuming as I wasted what little money I had to go through here. I am so let down. He told me to go through to Peterlee instead cos he didn't have time, I like 2 minutes from the Peterlee practice so I am furious. If he didn't have time he should of phoned and told me.

Negative experience: Useless dentist who make you take an hour bus journey to do nothing which they said they would do and to go somewhere else.

Fantastic experience: Excellent treatment Everyone was very friendly from the reception staff to the dental nurses to the dentist I was very apprehensive following bad experiences with other practices but the dentist made sure I was comfortable through a filling procedure. The best dental practice I have been to

Fantastic experience: I recently had work done on a cracked tooth .Dr Dee explained the procedure she was about to do and put me totally at ease. Altogether an excellent service would not hesitate to recommend.

Fantastic experience: Great Service and advise saw James yesterday as I am nervous of dentists James put me at ease and let my daughter come into the room with me she had her Mask on I am being referred to someone who can do Sedation as its too risky to take it out and I have a few fillings to do so hopefully they will be done at the same time. Kindest Regards Christina Ranson

Fantastic experience: Got me in when nobody else in the county seemed to be able to. Fantastic team and even better service. Would highly recommend for sure

Fantastic experience: My partner is really happy with the Invisalign treatment received by Dave Reed and his team. The course of treatment was quick and hassle free. Absolutely delighted with the final result! Would highly recommend.

Fantastic experience: Great experience with my dentist David, over the moon with my teeth after he did my Invisalign treatment and bonding. I am quite an anxious patient and he put me totally at ease throughout all of our appointments. Thanks Dave!

Fantastic experience: I have not been to a dentist for 30 years, but when I developed a decaying tooth and ignored it then it got infected and my face was also swollen and painful. I called a couple of practices and my dentist was the only one who would help me. Excellent friendly service and would recommend to anyone.

Fantastic experience: I was delighted to have a filling replaced by David at the practice earlier this year. The team were very welcoming and operated in a covid secure way, yet still made it a very comfortable experience. David’s nurse Ailish was fantastic at her role too and they worked well together. The filling itself was something I’d wanted replaced for years and I was thrilled with the outcome of it looking like it has never been touched. Thank you once more, an absolute pleasure.

Fantastic experience: Lovely caring people. Immediately put me at ease.

Fantastic experience: I'm a very anxious patient but I find this practice to be spot on. Yesterday I had a filling replaced and teeth cleaned by David. The whole experience was so calming and painless. David and the dental nurse (Sarah I think) were so nice. Ive been going for about 4 years and am now far less anxious, even in these covid times.

Fantastic experience: A BIG thank you to Dee for all her help with my dental treatments. Very professional and caring I would highly recommend this practice to others.

Fantastic experience: I have just finished a course of treatment after suffering a bad fall resulting in knocking out 2 upper front teeth. After being given an emergency same day appointment the lovely Dr Deepthi Penukonda managed to reattach the teeth and consequently fit crowns. The care I have received has been exceptional. My well being has been carefully considered and I have been made to feel in safe hands. Thank you to all the team

Fantastic experience: Excellent care provided by dentist David Reed. Had to have an extraction and have always had issues with anaesthesia not taking full effect, it takes many injections and considerable time to get to the point of being able to carry out any procedure! Have had some awful experiences in the past due to this issue, but David was so kind, gentle and very patient.

Fantastic experience: Brilliant

Fantastic experience: BRIDGE HOUSE is WELL and TRULY IN BUSINESS Don't let COVID scaremongering (as opposed to official warning) dissuade you from having your regular dental checks. I experienced a most professional and rather pleasant examination. The COVID precautions were thorough but not overwhelming and they did not prevent standard checks and a massive clean. Dental team were utterly professional but kind throughout. Well done, team!

Fantastic experience: Phoned first thing on morning after filling came out .spoke to receptionist who arranged an online consultation with a dentist later that day, it was agreed that I should come in next day New Year's Eve to have emg treatment. Followed all the guidelines in place felt safe and had first class treatment from the dentist and all the staff on duty. Thank you all

Fantastic experience: I’m a very nervous patient and didn’t expect to need a wisdom tooth extraction but the dentist and dental nurse couldn’t have been kinder. There was very little pain and everything was explained . I thought it would be very painful when the numbing wore off but it was fine. I would certainly recommend the practice.

Positive experience: Only been a patient for a couple of yrs before Covid came into play & only had one problem, & that was with one of receptionists who I thought I had checked in with. Unfortunately for some reason she hadn't checked me in online thus I ended up waiting for over an hour. If i hadn't gone up & asked if I'd been forgotten i would probably have still been sitting there now. That was about a year ago. My original dentist has left the practice unfortunately. She was lovely. Since the receptionist problem everything has been smashing, very friendly staff. Thanks guys. Alan.

Fantastic experience: Fantastic service from the telephone call to make my appointment, to the dental consultation. Deepthi has a lovely, gentle manner and is very professional. Thank you to all the team.

Fantastic experience: Been with this dentist over 35 years they are super they have recently got a new receptionist Niaomi she is a breath of fresh air motivated and organized,and my dentist Deepthi Penukonda is lovely thankyou to you all and of course manager Kay who has made some great changes For the better thanks to you all

Fantastic experience: Had some work done a couple of weeks ago and a follow up appointment today. These guys have made me feel completely at ease. Would highly recommend them.

Fantastic experience: I have been using this practice for a number of years now,staff are always pleasant,my dentist is very good,I would highly recommend her.

Positive experience: Been a patient at this surgery for 35 years and always had great service and this continued when my dentist took over. Dee was very good when I had a crown that snapped off and she managed to save it. No problems at all here.

Negative experience: I was told I needed treatment and was asked to return in two weeks after considering my options. I decided to opt for a second opinion and was told My Dentist’s option was an extreme measure and really quite drastic (extraction). I have since joined another surgery and have had no issues after receiving a far more gentle treatment plan. Then to top it off I received a fine from the NHS for claiming I was exempt when in fact I paid for my checkup before I even sat in the Dentist’s chair. I then had to wait 3 weeks for the NHS to investigate and accept my copy of the receipt.

Negative experience: terrible, wouldn't recommend, i came here for emergency treatment after the previous dentist snapped one of my teeth, came here to get it removed and all i got was a load of abuse from the asian dentist talking down to me and making insulting comments because I apparently don't brush my teeth enough even though i have brushed my teeth 3 times a day for the last 20 odd, nor do i smoke smoke or eat excessive sugar products but what ever the case thats my business, she was insulting and , the receptionist there was also rude she looked down at me because i was wearing track suit bottoms and a hoodie so she presumed i never worked and that i don't pay for my treatment which i have always done, shocking service i literally walked out mid appointment and will never ever go here or any other my dentist again. bunch of patronising horrible people...