Henry Road Dental Practice

1A Henry Rd, B25 8AH, Birmingham
Henry Road Dental Practice
1A Henry Rd
B25 8AH, Birmingham
+441217060393

Opening hours

  • sunday: (closed)
  • monday: 9h-13h, 14h-17:30
  • tuesday: 9h-13h, 14h-18h
  • wednesday: 9h-13h, 14h-17:30
  • thursday: 9h-13h, 14h-18h
  • friday: 9h-13h, 14h-17:30
  • saturday: (closed)

Our comment from Best Dentists about Henry Road Dental Practice:

Henry Road Dental Practice is renowned for its exceptional dental care and dedicated staff. Clients frequently express their satisfaction with the level of service they receive, highlighting the professionalism and thoroughness of the dentists, particularly Dr. Adil Riaz and Dr. Shazia Anwar.

Key highlights from client feedback include:

  • Outstanding patient experiences, with many noting that the staff are kind, caring, and attentive to individual needs.
  • Effective communication throughout the treatment process, helping patients feel comfortable and informed.
  • Expertise in handling emergency appointments and complex dental issues with efficiency and skill.
  • A warm and welcoming environment that puts nervous patients at ease, especially children and those with dental anxiety.

Moreover, the practice has a strong reputation for its compassionate approach to dentistry, as reflected in multiple testimonials where patients describe their experiences as transformative and reassuring. Overall, Henry Road Dental Practice stands out as a leading dental service provider, making it a highly recommended choice for families and individuals seeking quality dental care.

Best Dentists cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Henry Road Dental Practice: Reviews

4.6/5 (184 Reviews)
Belal Qureshi 1 month ago

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Henry Road Dental Practice! From start to finish, the service and communication were truly five-star. A special thank you to Dr. Adil Riaz, who gave me the best polish and clean I’ve ever had — my teeth have never felt this smooth and fresh. Dr. Riaz was professional, thorough, and incredibly reassuring throughout the entire appointment. Highly recommended to anyone looking for exceptional dental care!

Affa Fatla 1 month ago

Fantastic experience: All the staff are wonderful, and I would especially like to appreciate Dr Adil. He is more than a dentist—he is a truly kind and caring person. After listening to my son’s concerns, he referred him to orthodontics at the right time

Ruth 1 month ago

Fantastic experience: A wonderful around Dentists Dr Riaz saved my life by spotting a lump in my throat and realising it was cancer .He sent me straight to my doctor and they sent me to the QE.. where it was diagnosed a T3 larynx cancer..So a big thank you to him and his team.. without them god knows where i would be now . What a great dental practice it really is. Ive been going there for over 20 years and never had a complaint.

Flo Harris 2 months ago

Fantastic experience: Dr Shazia is absolutely amazing I honestly can't fault her - I have a fear of dentists and I have only ever felt comfortable around her , she knows how I am and what I can't handle and she makes it easier for me

Hikmak 21st 2 months ago

Fantastic experience: I can’t recommend Dr. Shazia enough. She is truly amazing at what she does. I went in with a really painful infection, and she not only fixed it quickly but made the entire experience so comfortable and stress-free. She explains everything with so much care, is always gentle, and you can really tell she loves her job. Every visit with her is such a positive experience — she’s skilled, professional, and genuinely one of the loveliest people you’ll ever meet. If you’re looking for a dentist who actually listens, cares, and delivers amazing results, Dr. Shazia is the one!

Fardus Jama 3 months ago

Fantastic experience: Dr. Shazia is an amazing dentist! She is extremely gentle, professional, and caring. I had been in pain for two weeks, and she treated it perfectly I finally found the relief I was looking for. Dr. Shazia is the kind of dentist I’ve been searching for a long time. I’m so happy with her care that I’ve now registered my whole family with her practice. Highly recommend her to everyone, thank you

Ashini Ratnayake 4 months ago

Fantastic experience: Dr Adil Riaz and his team has been wonderful since I joined this dental practice. You can see he is very passionate about his work and it's always a pleasure. I'm one very happy customer

Shabz 4 months ago

Fantastic experience: Fantastic service - professional, efficient and great communication! Couldn’t recommend Dr Riaz highly enough!

Atif Zaman 4 months ago

Negative experience: Poor communication when booking apointment, told me it was 49.99 total for everything and ended up being 100 to clean teeth. No mention of any patient plans Recptionist did not have any empathy and thought i was a theif. On the brightside the dentist was great.

Henry Road Dental Practice
Henry Road Dental Practice

Thank you for your feedback
When you queried regarding a clean it was mentioned to you it is £49
Before a hygiene can be carried out, an examination and x-rays are taken to ensure the teeth/bone are healthy before cleaning and thus a charge for the examination

Hanin 6 months ago

Fantastic experience: Very nice staff. Was a bit worried about getting an injection but the staff were excellent at reassuring me and going at the pace I was ready. Amazing!

Inshia Irfanulhaq 7 months ago

Fantastic experience: My children were seen by Dr Shazia Anwar who is very fast and efficient in treating. My son’s filling was done with great results and a fine finish where the filling isn’t even noticeable. She was great with my toddler and baby during the check up and very reassuring. Reception admin are very efficient in get patients registered and very friendly. A great dental practice who take pride in serving their patients.

Assama Safdar 7 months ago

Fantastic experience: Truly Compassionate and Professional Care from Dr. Shazia After a really bad experience at a previous dental practice, I delayed getting help for the excruciating pain I was experiencing. The pain started to affect my daily life, but I was so anxious that I kept putting it off. By the time I visited Henry Road Dental Practice, I was honestly terrified — especially when I was told I needed a tooth extraction. I didn’t want the procedure to go ahead because of how nervous and upset I was. That’s when I met Dr. Shazia, and I can honestly say she completely changed my perception of dental care. From the very beginning, she was calm, kind, and incredibly understanding. She took the time to talk me through everything, reassured me constantly, and made sure I felt as comfortable as possible throughout the whole process. She could clearly see how distressed I was, but her gentle and professional manner put me at ease. The extraction itself was handled with so much care, and she kept checking in with me the entire time to make sure I was okay. I was amazed at how pain-free she made the experience. I returned for a second visit, and again Dr. Shazia was brilliant. She took the time to go through all the treatment options available to me, explained them clearly, and helped me come to a decision that felt right for me. I really appreciated how involved she made me feel in the process and how patient she was with my concerns. InshaAllah, I’ll now be able to go about my daily life without pain — something I genuinely didn’t think would happen anytime soon. I can’t thank Dr. Shazia and the team at Henry Road Dental Practice enough. They showed me that dental care can be compassionate, professional, and empowering. I would absolutely recommend this practice to anyone, especially those who are nervous or have had bad experiences in the past.

Ayman Elkady 8 months ago

Fantastic experience: Amazing dental practice! Professional, gentle, and always makes me feel comfortable. Highly recommend!

Najmas Sahar 9 months ago

Fantastic experience: I recently took my 3 children for a check up here. I was really impressed with the service from Dr Shazia. She was really friendly and put my children at ease. She took the time to explain everything to them in a child friendly manner and was great with my autistic son. Thank you

kulsum mussa 9 months ago

Negative experience: Disappointing Experience I had a concerning experience at this dental practice. After my teeth cleaning, I noticed the results were not up to standard and politely raised this with the dentist. She initially agreed to proceed with my bite guards, and I waited two weeks, only to later be informed that the treatment had been cancelled. I was told this was due to my feedback, which was perceived as rude. I found the staff to be dismissive and unprofessional in handling the situation. Unfortunately, my experience left me feeling unheard and uncomfortable. I would not recommend this practice based on the service I received. A family member told me my teeth wasn't cleaned. The dentist and the staff that were on the desk were gas lighting us.

Henry Road Dental Practice
Henry Road Dental Practice

We are sorry to learn of your review. For balance, we would like to present the other side:
You and your sister both attended for a check up and clean. You both arrived 10 minutes late on your initial appointment but despite this, the dentist kindly still assessed & treated you. I would like to remind you that you insisted on having a clean that same day - the dentist accommodated your needs and cleaned your teeth regardless of you being late. As for your sister she needed to return for treatment and hence we rebooked.
You attended again with your sister on her next appointment and once her treatment was completed you caused a commotion at reception. You used foul language whilst the receptionist was talking to another patient. We did not appreciate your vulgarity especially in front of other patients.
However a goodwill gesture, the dentist politely called you into the surgery & tried to address your concerns, but instead of addressing the issue, you refused to engage and left the premises.
We encourage feedback from patients, and tried to address your concerns at every turn, however, we were unable to placate you. You were abusive towards our staff in front of other patients in the waiting room.

D Sh 10 months ago

Fantastic experience: Dr Shazia and Zara are very professional, kind and patient. I would highly recommend this practice. They make you feel totally at ease, especially if you are anxious.

Stephen Froggatt 10 months ago

Fantastic experience: Brilliant dentists, always looked after everytime I go, and they do a great job looking after my teeth!

Hey You 11 months ago

Fantastic experience: I had my tooth out here, and it was a positive experience. The lady who took my tooth out was very caring and professional, as was her Assistant. Thank you again!

AHMED 11 months ago

Fantastic experience: Had to have an emergency check up today as I am working away from home in Birmingham. This practice was the closest to me and I was able to be seen within the hour. I received an excellent professional service by the resident dentist who gave me a clear explanation of what had happened after taking an x-ray and discussed clearly the options available for me both privately and on NHS, giving me time to make an informed decision with my local practice. Thanks!

Y37 1 year ago

Fantastic experience: Amazing service! Dr. Adil was not only professional but also incredibly patient and thorough in explaining everything in detail, which made us feel at ease throughout the visit. The entire experience was smooth, and I truly appreciate the care shown towards my son. I would definitely recommend Adil to anyone looking for a knowledgeable and compassionate dentist.

Yassar Ali 1 year ago

Fantastic experience: Great place amazing service wonderful people.

Ishtiaq Ahmed 1 year ago

Fantastic experience: Great service, great place, great work done on my teeth and really lovely staff.

Sadia Parveen 1 year ago

Fantastic experience: Had extensive dental treatment, the level of service and support was amazing. The after care was great and I highly recommend this dental practise as this well be my main place for any dental treatment.

Imtiaz Ahmed 1 year ago

Fantastic experience: Had cosmetic dental treatment, fantastic staff and great service, also the whole treatment went really well and after care support was great. Really well reccomended.

Irfaan Farid 1 year ago

Fantastic experience: Amazing service, Adil is an outstanding dentist, and very professional in his approach, felt really welcome at this practice. Highly recommended

Wasi Bangash 1 year ago

Fantastic experience: "I've always been nervous about visiting the dentist, but Henry road dental practice completely changed that. From the moment I walked in, I felt at ease. The dentist was gentle, thorough, and took the time to explain every step. I walked out smiling and pain-free!"

Christine Ahmed 1 year ago

Fantastic experience: My first visit but not my last!! Unbelievable experience I made an emergency appointment was seen immediately on arrival my issue which trust me was major was sorted by DR Shazia with her assistant nurse Najra within minutes I became relaxed and very much At ease I’m not a fan of going to the dentist! I don’t know anyone that is but after going to the practice I’ve never been so comfortable felt so welcomed even the receptionist Henry road dental is my go to place and can’t recommend enough and even more outstanding it was far from expensive Thank you so much I got my smile back !! ♥️

Z Thenweer 1 year ago

Fantastic experience: Excellent service. Very professional. Practice was clean. My dentist was Shazia Anwar she was very helpful. Highly recommended. Keep the good work up..

Hussain Ali 1 year ago

Fantastic experience: Great service and friendly staff solved my issue instantly. Due to service I have joined the practise would highly recommend.

Susie Rowley 1 year ago

Fantastic experience: I had an emergeny appointment with them this morning as my own dentist couldnt fit me in. I had a tooth removed, he was so calming when he was explaining everything that was going to happen as my tooth had broken in two. Definitely recommend. These will now be my dentist. Thank you

Wecar Nisa 1 year ago

Fantastic experience: Very nice service from the receptionist to the dentist also the dental assistant was very friendly.

John Allen 1 year ago

Fantastic experience: Excellent service as always. Tooth removed today with ease

Digital Artist 1 year ago

Fantastic experience: Staff are very friendly and doctor is very professional solution my teeth problem very quickly

Arsallan Rather 1 year ago

Negative experience: The dentist was alright but the receptionist was so rude and arrogant. She did not speak to me properly and would not even answer any of my queries properly. I left confused and dazed. Not gonna go back there for my second session as their receptionists need to do better.

gerry lenton 1 year ago

Fantastic experience: As a nervous patient I have been treated with kindness and understanding by everyone at the practice.

Gillian Haines 1 year ago

Fantastic experience: Excellent and very care people Very careing people good at is jobs.

Lauren Walker 1 year ago

Fantastic experience: Great service as always,staff lovely and friendly.

Jayne Walker 1 year ago

Fantastic experience: Friendly staff Good explanation of what you need doing Clean inviting environment

K M 1 year ago

Fantastic experience: The service at Henry Road Practice was outstanding, thanks to Dr A Riaz and his team. I arrived at 9am for my appointment and was seen straight away. After having my filling done, Dr A Riaz advised me to have a cap to protect my filling. He guided me through the options and took his time explaining the pros and cons of the procedure. I went ahead with the treatment and was very pleased with the results. I will definitely be back for more treatment in the near future. Thank you once again.

Daniel Fuery 1 year ago

Fantastic experience: Went via an emergency appointment. The team were welcoming, friendly and naturally put me and ease. I would highly recommend them to anyone

Inderjeet Boora 1 year ago

Fantastic experience: The whole family uses this dentist - Dr Adil is very professional and friendly dentist, even the kids don’t mind going to the dentist.

Farah Khan 1 year ago

Fantastic experience: Excellent service and shazia has also been great and it was nice to see her again after her maternity.

CHrIS FRENCH 1 year ago

Positive experience: Clean and attentive

Andy H 1 year ago

Fantastic experience: Carnt fault the practice. Receptionists always welcoming & friendly. Treatments have been of the highest standard & everything explained & Never a rush to get you out the door. Thank you.

Atandrila Das 1 year ago

Fantastic experience: I had a really good experience recently. Dr. Adil took the time to explain every step of the process and made sure I was comfortable throughout the treatment. I highly recommend this practice to everyone as it offers excellent patient care.

Rabia Qazi 1 year ago

Fantastic experience: I had really good experience here. The staff is friendly and well trained.

lea Jackson 1 year ago

Fantastic experience: Great service, would recommend

Sarah Clarke 1 year ago

Fantastic experience: My son has been having treatment here. He has Autism & he is extremely nervous & the staff are all extremely patient & gentle with him. They go out of their way to make sure he is comfortable & give him time to calm himself down etc. They always talk him through whatever treatment he is having & take it at his pace. I recommend this dental practice

Manasvi Pattanashetti 1 year ago

Fantastic experience: All my experiences with this practice have been absolutely positive! All appointments have been handled with the most care. Dr. Shazia Anwar took the steps needed to recommend me for braces as soon as possible as well as testing me appropriatly for a tooth extract which was done swiftly. Over all my relationships with dental care and the quality of my teeth has improved massively. Thank you for your amazing work Henry road dental!

Garry Henn 1 year ago

Fantastic experience: Helped me out in an emergency, sorted me out and gave me good advice. All the staff were very helpful and friendly.

T S 1 year ago

Fantastic experience: Dr a Riaz was excellent with my partner when extracting her two teeth. She is quite scared of dentists after some bad experiences. Dr a Riaz was very reassuring and understanding through out her experience, which kept her calm and really made the whole process much better. Would highly recommend this dental practice

Hina Junejo 1 year ago

Fantastic experience: Dr Adil Riaz is the best dentist I have finally found after visiting 5 others who couldn't give me any relief to my problem. Would highly highly recommend him to anybody needing a rest bite from tooth ache.

josie 1 year ago

Fantastic experience: would give 10 stars if i could! booked an emergency appointment the night before through emerdency, turns out the awful experience i had at marston green dental practise caused a nerve infection and i needed root canal treatment. my dentist was so lovely and talked me through everything step by step. was very nervous about injections but he ensured it went so smoothly that i couldn’t even feel it! could not recommend enough, he knows how to treat people like real human beings - thank you so much!

Mohamed Azam Mansoor 1 year ago

Fantastic experience: Really fantastic service. Very friendly and pleasant staff. I would rate 10/10

Veronika Stangerean 1 year ago

Positive experience: The dentist seemed professional and I have got an emergency appointment just as quickly as I needed. But I have to change my review as I know I said other dentist done an x-ray and said no tooth piece left in the wound well, next time better to double check it too as I did not improved over the weekend but had a diagnosis so I was about until Monday I will flush it out fow myself with stronger corsodyl and when I did a big piece of bone I have washed out. After I started to improve, maybe if the dentist would flush it out as well when I was there would come out before and would have saved me from kore suffering. But at least infection picked up and got a treatment for that so it hasn't worsen. Thanks anyway just next time be more extensive.

Letisha Whyte 2 years ago

Fantastic experience: I have been here five times and each time I have had the best experience possible at the dentist. The dentist was very reassuring and I am a very nervous patient. I have had two wisdom teeth extractions both times the dentist put me at ease and removed them without any problems. More recently I have had two root canal fillings and my the dentist was wonderful he did both procedures and I didn’t feel any pain. Thank you for a brilliant service Henry Road dental!

Bipul Meah 2 years ago

Fantastic experience: Quick n efficient receptionist was Friendly and pilot

humaira fazal 2 years ago

Fantastic experience: It was my first time coming to this place ..I was abit spectical as first but the whole team was amazing especially dr riaz gave the best experience..would recommend this place to everyone ..very patient and friendly and helpful throughout the treatment

Rakib Hussain 2 years ago

Fantastic experience: I have some pretty bad dental anxiety and have been given bad information and experience from my previous dentists. But Dr Riaz motivated me and helped ease my anxiety through my tooth extraction. If you have some form of anxiety id highly recommend this dental practice, they know what they're doing.

Catherine Faulks 2 years ago

Positive experience: Nothing but praise for the care shown by this practice. Had to book as an emergency before Christmas last year for an unexpected check prior to cancer treatment. As a nervous patient the care was great. Been back since for another check and he hasn't hesitated given my other health conditions to refer me to NHS hospital for more investigations rather than do work himself

Razia Begum 2 years ago

Fantastic experience: This dental practice is by far the best practice you will ever find. The practice was accomodating when I couldn't find an emergency dentist for my young daughter, she had a tooth infection and Dr Riaz prescribed the appropriate medication and will see her soon for a follow-up. Dr Riaz is knowledgeable and professional. I would recommend any day.

Stephen 2 years ago

Fantastic experience: I have nothing but high praise for Henry Road Dental Practice, my experience was of a highly professional and organised practice, everything was explained from start to finish and any question was answered fully. I had a bad toothache and had to ring for an emergency appointment, I got to see a dentist on the same day and needed a full jaw X-ray to make sure that an extraction would not have any risk of nerve damage and the extraction took place the next day. 10 out of 10 from me.

Ian Bowron 2 years ago

Fantastic experience: Very friendly and informative.

elaine wallin 2 years ago

Fantastic experience: So happy with this Dentist..they are so helpful and caring the service they give is 5 star they always do what's best you the patient so so pleased with them

SNF321 Gotti 2 years ago

Fantastic experience: Always a pleasure . Thanks again all at Henry road . Recommended for sure.

Omer Baalawi 2 years ago

Fantastic experience: Great dentist (Dr Shazia Anwer), very informative, caring and thorough. Over the last couple of years I have completed a few procedures by Dr Shazia and all have been exceptional. Many thanks!

Jordan Badger 2 years ago

Negative experience: Just had what I think is a quite rude experience. Called and was waiting on the "the person you're calling knows you're calling" part for a few minutes before having the call abruptly end. Called again and the receptionist picked up, asked to put me on hold and then after ten minutes on hold I very clearly heard the phone being picked up from and then put back into the landline cradle. Called again and had it immediately ended and then called a final time and after a few minutes ended it. 1 star from my experience today. Was trying to sign up to the dentist but had this happen so I this review isnt for the dentist as a whole.

Y W 2 years ago

Negative experience: I'm usually a fair person when it comes to reviews but definitely won't be coming back or recommend this place, would not give it 1 star even. Went through via Emerdency , appointment was late (30+ minutes) and dentist didn't really seem to care that much about treating properly, simple questions such as whether there was nerve damage or not weren't answered - what's the point of taking the x-ray and you are unable to tell. Dentist did note that there there is an infection, but honestly, felt like they were more concerned about prescribing antibiotics and hurrying along for £. Would also question the other reviews on this platform, as they do not seem to be from individuals that have that many reviews.

Aimee 2 years ago

Fantastic experience: A seamless and professional experience. Highly recommend

Miss Understood 2 years ago

Fantastic experience: Amazing experience. Literally just had a filling done by Dr Shazia and I didn't feel a thing. Highly recommended. Thankyou to Shazia and all the practice staff.

Lolle Kay 2 years ago

Fantastic experience: I am delayed posting this but I finally managed to leave a review. I had issues with a wisdom tooth and I was cared for with care and excellent professionalism. On both occassions when it was time to numb my gums the wonderful dental nurses let me hold onto their hands for comfort and reassurance (sorry didnt catch their names) and made me feel less nervous. Dr Riaz is an absolute amazing dentist who explained everything thoroughly and honestly. Hes fantastic. An incredible team. Thank you Henry Road Dental Practice. Will be coming back for future treatments!

Ann 2 years ago

Positive experience: Had a permanent crown fitted today. As usual Mr. Adil was very polite, explained everything clearly and took his time on the work instead of rushing.

Dez Clarke 2 years ago

Fantastic experience: I'm terrified of the dentist the guy was absolutely brilliant made me feel at ease and helped me to.the bestow.his ability couldn't be more grateful

Mohammed Aftab 2 years ago

Fantastic experience: First class service on every visit. Highly recommended.

F S 2 years ago

Fantastic experience: Dr Riaz was brilliant, he goes above and beyond for his patients. He provides excellent care and his skill is second none.

A S 2 years ago

Fantastic experience: I’ve been registered at Henry Rd practice with Dr Riaz for around 5 years now and have always been happy with the service, I’m able to book appointments whenever I need and always feel looked after and listened to. I highly recommend this practice if you are looking to register at a dentist!

Imrana Sajjad 2 years ago

Fantastic experience: I always admire the dentist at this surgery. My dentist Shazia looks after very well and she is excellent in her job. All the staff is very friendly and approachable.

Denni Chance 2 years ago

Fantastic experience: I came in through emerdency with an infection in my wisdom tooth and was very pleasantly surprised by the kindness of the staff and the empathy expressed by Dr Riaz and his dental nurse. I was referred the next day for my scans and within around a week they had completed the extraction. They accommodated my phobia of needles perfectly and throughout the whole process I felt like I was being listened to and cared for correctly. An excellent team I will definitely be recommending to family and friends.

Rohaan Hussain 2 years ago

Fantastic experience: Facilities are clean and the staff are very friendly. Dentist was very helpful in answering questions and procedure was quick and painless.

Ounas Hussain 2 years ago

Fantastic experience: An excellent experience from beginning to end. It was proffessional and pleasant. I was made to feel very comfortable. I was very impressed with the practice and my dentist and I will recommend them to anybody after my experience.

Lynne Baird 2 years ago

Fantastic experience: Always very kind and caring. Excellent respectful staff.

Mehtab Kassam 2 years ago

Fantastic experience: Excellent service would highly recommend. The receptionist very polite n the dentist himself is excellent in his job.

Rashid Rana 2 years ago

Fantastic experience: “Your work the past few years has been amazing! You really care about your patients and you seem to really take the time to do it the best you can, highly recommended Five start services keep it up

mohammad ashi 2 years ago

Fantastic experience: Exceptional Doctor and a welcome staff, had an emergency appointment for an unbearable pain that kept me awake all night, and i was treated with care and delicacy. I would absolutely recommend, amazing service, Thank you Dr Adil

eesa - 2 years ago

Fantastic experience: Would absolutely recommend, amazing service. Booked an emergency appointment, didn’t have to wait around I was in and out and the staff were extremely friendly.

Abdul Munem 2 years ago

Fantastic experience: An excellent experience at this dentist after having had several bad experiences with other dentists. I had a filling done and my wife had some root canal treatment. Dr Adil Riaz was professional, patient, knowledgeable and courteous. Highly recommended.

Naveed Akhtar 2 years ago

Fantastic experience: I avoided the dentist for 8/9 years due to a traumatic experience, until one day I couldn’t bare the pain, Adil assured me he would fix my issues and ensure I felt no pain, although reluctant I went with his promise. It’s safe to say I travel over 115 miles to see him twice a year and I’ve seen him 3/4 times since, ten out ten marks for everything but most importantly the service, thanks guys

Shamyla 3 years ago

Negative experience: Money is the only focus. Duty of care is not. What a shame.

Sonia 3 years ago

Fantastic experience: Dr Shazia Anwar is a brilliant dentist. I have been seeing her for several months now after a recommendation from a family member and it was the best decision I ever made. She takes the time to explain everything in detail and ensures I am at ease during any treatment. A very thorough and efficient dentist with excellent people skills. Would highly recommend.

Ana Freitas 3 years ago

Fantastic experience: I would highly recommend to everyone this dental practice!! The staff was great. Very welcoming and friendly. I recently attended to the practice to extract a tooth and the dentist explained all the procedure clearly before starting the procedure and make me feel comfortable. Definitely will be back to have more work done on my teeth’s. Overall very excellent experience!

Keeleigh Hodgson 3 years ago

Fantastic experience: I have nothing but good words to say about Henry Road Dental Practice. I have anxiety and I was really nervous about going to the dentist, but the staff were caring, patient and understanding, I felt part of the proces, listened to and was quickly put at ease. Thank you to all of the staff

Sharon Cockerill 3 years ago

Fantastic experience: I have been with this dental practise for many years now and I would highly recommend. The practice had new owners a few years ago and that is always a worry when you are used to your own dentist but I can honestly say that my new Dentist is a lovely, kind, friendly man. He explains everything to you and makes you feel at ease straight away. He is very patience when he knows you are a little bit nervous too. I would not go anywhere else.

Nigar Sultana Parvin 3 years ago

Fantastic experience: Good dental practice. Doctor is very cordial and efficient. Children are welcome to the practice and like the environment.

Homecogs 3 years ago

Fantastic experience: Was in some serious pian! took on Dr Raiz's advise, didn't lose my tooth! All is good. Thanks alot

Alisha S 3 years ago

Fantastic experience: Highly recommend this practice. Their service is amazing and the staff here are great.

iffy ap 3 years ago

Negative experience: Im not one to write bad reviews, but this ine had to be written because of the poor experience Ive had. Their policies and treatment of their patients is total nonsence. A few people told me about how bad this practice was before but i thought il give it a try due to it being the only dentist at the time that was taking on new patients and i regret it. My husbands appointment was cancelled some time ago and they wrote the wrong time down which was then written as a missed appointment. He was refused treatment after that even though he attended at the correct time and the receptionist made an error. The staff on reception are rude. On this occasion I was told I cannot rearrange my dentist app because i did not leave a voicemail when i was trying to cancell the appointment. Even though the voicemail does not state that a voicemail has to be left to rearrange an appointment. When I got through to someone, I explained that my baby was unwell and that i rang on several occasions to try and cancel and the phone was on voicemail. The 'practice manager Raveena' told me that even though i needed treatmebt she would not be rearranging despite the calls i made to try and cancel and i cannot be seen there now as i missed the app. I explained that i tried to cancel the app several times and couldnt get through and i can show them the evidence of the phone calls I made to the dentist to try and cancel. I was told rudely that I needed to leave a voicemail. I said that nothing on the voicemail said that i have to leave a voicemail otherwise i wont be seen at the dentist again. She had an 'i dont care attitude' and was rude and unsympathetic. She was clearly talking to the dentist in the background and baisically was trying to say its not her problem as i should have left a voicemail to cancel and that i need to find a new dentist surgery to get the tooth treatment i need. I didnt leave the voicemail as i wanted to get through to someone so i can re-arrange the appointment. I asked about their complaints procedure and told i can only complain to the practice manager (who was taking the call). She also wouldnt share the registering body details and was providing limited information about who i can step up the complaint to outside of the practice. When asked about the pals service for the complaint she had no idea who PALS were which is shocking considering that its an NHS dentist. Avoid this dentist unless u have no kids who get ill and no child emergencies which ever arise. They just care about charging the NHS for your treatment and not providing the treatment with their ridiculous in house policy which is clealy unfair and unrealtistic. Its clear they will charge Nhs for missed appointments and dont prioritise actually treating people. Its just all about profiting organisation. I will be taking the matter further with the NHS and pals service.

Henry Road Dental Practice
Henry Road Dental Practice

We feel your review is unjustified as there are a number of inaccuracies in it.

As per our practice policy, if you are unable to attend an appointment, we ask you to notify us within 24 hours of your appointment. This allows us to offer the much needed appointment to other patients who need urgent dental care. Furthermore, just to clarify missed appointments cost the practice and we do not get paid from the NHS as you incorrectly stated.

Having reviewed your case, we can see that this is actually your 4th missed appointment. Your missed appointments have amounted to just under two hours of appointment time which could have been offered to other patients who may have required urgent dental care. Our practice policy states if two appointments are missed without 24 hour notice then we can refuse to offer you further appointments. This is in keeping with the current NHS guidance. (Please see the link below for further information). Therefore, you will appreciate we have actually been extra lenient in your case and allowed you to continue booking appointments until now.

You called us 5 hours after your missed appointment and you were given information about our complaints procedure. As requested, you are yet to provided us with a call log of your numerous failed attempts to contact us.

Finally, you stated a few people have said how bad this practice is, despite this you have been attending for over five years. If the service was truly as poor as you suggested, we would have expected you to have found an alternative dental provider by now. With reference to your husband he was last seen in 2018 when the practice was under a different management team.

We wish you well in your search of a new dental practice.

https://www.nhs.uk/nhs-services/dentists/what-happens-when-you-visit-the-dentist/

basem muammar 3 years ago

Fantastic experience: We have been registered with this practice for many years but it was my first visit to it with the new team running it few weeks ago. I was seen by Dr Shazia (sorry dont know the surname) and she was great. Very down to earth, explained every thing and she accommodated my request to have all treatment in one visit due to my busy work schedule. I now had the filling for over a month and I could not be happier. All the pain has gone and I feel more comfortable. I will 100% recommend the practice. Thank you very much Dr Shazia and you lovely team

Hassan Razaq 3 years ago

Fantastic experience: Dr Riaz rid me of the worst toothache I've ever suffered. He was quick to identify an infection and took decisive action. You could say he holds a special place in my heart (I’ve been a new man since that day). Follow-up care has been nothing short of excellent. A big thank you to all the team at Henry Rd!

Samira Akhtar 3 years ago

Fantastic experience: Had been suffering with tooth pain, came in as a emergency pt, and had the tooth extracted out. Brilliant service from the dentist and good after care provided.

Vicky Sprason 3 years ago

Fantastic experience: Just came here for an emergency appointment, I can not praise them enough they done a fantastic job on my broken tooth,and I would highly recommend this dental practice.

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