Arnica Dental Care
Information about Arnica Dental Care
GL53 0BS, Cheltenham
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-16h
- saturday: (closed)
Arnica Dental Care is a centre of excellence for general dentistry, cosmetic dentistry and dental implants including the All-on-4 dental implant procedure. Located in Cheltenham, Gloucestershire, Arnica is also at the forefront of pain-free, stress-free dentistry by minimising discomfort and anxiety through gentle dentistry dental sedation. Over 100 regional dentists refer patients to Arnica for treatment requiring sedation and for more complex surgical procedures such as dental implants Bupa has added a new dental allowance to self-paying private health insurance policies. This includes one appointment at a Bupa Dental Care practice and £300 towards restorative treatments for everyone on your policy per year. Contact us to find out more.
Our comment from Top Dentistas about Arnica Dental Care:
Arnica Dental Care is a highly regarded dental practice in the United Kingdom, known for its exceptional patient care and professional staff. Many clients have praised the relaxed and friendly atmosphere of the practice, highlighting their experiences of:
- Compassionate Approach: The team at Arnica Dental Care is recognized for its caring and gentle demeanor, especially towards nervous patients. Numerous reviews commend the staff’s ability to make patients feel at ease, ensuring comfort throughout their treatments.
- Professionalism: Clients consistently report high levels of professionalism from dentists like Toby, Ellie, and Nicola, who are noted for their thorough explanations and attentive care. The staff goes above and beyond to ensure patients understand their treatment options.
- Exceptional Service: The reception team is often mentioned for their warm and welcoming attitudes, contributing to an overall positive experience even before patients step into the treatment room.
- Positive Outcomes: Many reviews celebrate successful dental procedures, particularly extractions and implants, mentioning how skilled the dental team is in handling various treatments with care and expertise.
Overall, Arnica Dental Care is highly recommended for anyone seeking a professional and friendly dental experience. Their commitment to patient comfort and satisfaction is evident in every aspect of their service.
Services and Treatments
Arnica Dental Care: Reviews
Positive experience: Treatment excellent, cost excessive
Fantastic experience: Friendly, efficient, professional, caring.
Hi David Lee, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care and we look forward to seeing you again in the future.
Fantastic experience: Relaxing and friendly practice with great dentist and hygienist. Great advice too for caring for your teeth Thoroughly recommended.
Fantastic experience: Beautiful practice, brilliant team and 5 star care and treatment.
Fantastic experience: A very professional practice. Friendly caring and understanding of patients who are nervous . I am so pleased that I registered with Arnica
Hi Christine Roach, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care and we look forward to seeing you again in the future.
Fantastic experience: I’ve had a consistently excellent experience at Arnica Dental Practice. My dentist, Nicola, and hygienist, Lesley, are both incredibly kind, calm, and considerate. They take the time to talk me through each step of the process, which I find really reassuring and helpful. Their professional yet gentle approach makes me feel calm. The reception staff are always friendly and helpful, even when the systems are playing up – they remain patient and professional throughout. It’s clear that the whole team cares about delivering a high standard of service and making patients feel comfortable. Highly recommended!
Hi Emily Stack, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Arnica Dental Care. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Fantastic experience: Fantastic practice, really friendly and professional.
Hello Dave Alcock, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Arnica Dental Care. We look forward to seeing you again in the future.
Fantastic experience: Fantastic Dentist! Everyone is super friendly and very professional. Had a pain free procedure completed by Toby. Would reccommend this practice :)
Hi Stephen Grieveson, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Arnica Dental Care. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Fantastic experience: Excellent advice and care. Ellie and Joanna have restored my faith and my confidence.
Hi Kate Brunsden, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care and we look forward to seeing you again in the future.
Fantastic experience: I’ve saw Gill for routine appointments a few years ago and decided to come back to arnica after having some issues. Booked in for a check up and got the same amazing service as always, needed some further work doing as an emergency and gill really went above and beyond. When I first visited arnica I could barely walk through the door for fear, but with the help from everyone there I can now calmly and comfortably get everything I need done no panic or tears! I choose sedation due to nerves and always feel super informed and in control of what is happening, would never go anywhere else. Thanks Gill and your team x
Thank you Georgia Wheeler for sharing your story and your wonderful recommendation. We know how hard it can be for people who are nervous of the dentist to seek help, and are so pleased to know how happy you are with your new smile. It means a lot to the whole team that your experience with us has been so positive. Thank you, Arnica Dental Care.
Fantastic experience: clean, friendly and easy to park. A friendly and conscientious dentist.
Hi nurserysarah, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Arnica Dental Care.
Fantastic experience: Just had a tooth extraction by the A TEAM of Gill and Nikita and all I can say is BRILLIAAAANT. They are a great team with a great sense of humour. I almost wish I had more problems so I could go back. 5 STARS
Thank you Loads Money for taking the time to leave us this feedback. We’re really pleased to know that we were able to keep you calm and comfortable throughout your appointment. We understand how daunting dental appointments can be, so to know we helped you feel more relaxed throughout is wonderful. Many thanks, Arnica Dental Care.
Fantastic experience: Really clean, professional and friendly place!
Hi Ashley Winters, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care.
Positive experience: Very friendly but junior staff training during an appointment caused upset
Positive experience: My son goes here, fabulous dentistry, very pleasant staff and great service, it ain't cheap but it is good
Hi Brian Forbes, we’re pleased you were happy with parts of our service, but sorry and disappointed to read your other feedback. Please contact the practice directly and ask to speak with the Practice Manager, who would be keen to discuss your concerns further. Many thanks Arnica Dental Care.
Fantastic experience: Dear Toby, Maisie and Rebecca, Wow! What can I say…I have finally found an amazing dental practice. Toby is a true professional with an obvious passion and drive to deliver his very best for patients. I’m a nervous patient after past experiences, my anxiety is off the charts regarding dental treatment. I was in an absolutely terrifying position of having to have 3 teeth extracted one being a wisdom tooth, with close proximity to my ID nerve….scary! Once I had got my head somewhat around the situation of having to lose 3 teeth I started searching for someone with the knowledge and expertise to give me the best possible experience. Toby and his fabulous caring team went above and beyond making this very scary experience a positive one. Maisie has such a calming, friendly manner that really helped to put me at ease. And thank you Rebecca for offering to hold my hand, I felt like I was squeezing for dear life… but Rebecca was so kind. Both ladies are true professionals and I can’t thank you enough for your kindness. The sedation was a breeze didn’t even feel the needle. Which was one of my many worries. The extractions I didn’t feel anything and I felt like it was over in minutes. Before I knew it I was off home to take it easy for the rest of the day. I can’t thank Toby enough he really did go above and beyond to reassure me and answer all my many questions in person and via email after our first consultation. I knew I could completely put my faith in his expertise. I want nervous patients to know you are in safe hands, in fact I would say the very best. Forever thankful for your kindness and professionalism. Vicky Clark
Hi Victoria Clark, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Arnica Dental Care. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Negative experience: Pleasant facilities and friendly staff. Unfortunately the prices have more than doubled since the practice was acquired by Bupa. Also you don't get any choice of who is your dentist. I have had pressure and temperature sensitivity since having a filling. Other than that, it's been a good service.
Hi Martha B, we’re pleased you were happy with parts of our service, but sorry and disappointed to read your other feedback. Please contact the practice directly and ask to speak with the Practice Manager, who would be keen to discuss your concerns further. Many thanks Arnica Dental Care.
Fantastic experience: Had a check up and filling done recently by Nicola from arnica dental. The practice is very efficient, was not waiting more than 5 minutes on both visits. The filling was really quick and pain free. Couldn’t even tell which tooth had been filled ha.
Hello Fred Morgan, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Arnica Dental Care.
Fantastic experience: Excellent !
Hi Shy, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care and we look forward to seeing you again in the future.
Fantastic experience: As a very anxious patient I felt safe & had confidence with the dental team. I was shown compassion throughout my appointment and was provided with excellent quality dental work.
Thank you F M for sharing your story and your wonderful recommendation. We know how hard it can be for people who are nervous of the dentist to seek help, and are so pleased to know how happy you are with your new smile. It means a lot to the whole team that your experience with us has been so positive. Thank you, Arnica Dental Care.
Fantastic experience: Excellent treatment plan drawn up by Dr Tony Mitchell and executed to perfection. I was so happy with the whole experience - the reception team, dental assistant Maisie and Dr Mitchell were all so friendly and professional. Highly recommend.
Hi Helen Rigby, many thanks for your feedback. We’re so pleased to read your comments.
Fantastic experience: I have a severe anxiety of extractions, and was recommended to see Toby are Arnica. I turned up this morning, shaking like a leaf for an extraction under sedation. After a short period of time when starting the process, I was made at ease, with Toby and his lovely assistant. Then I woke up, and didn’t feel any needles or the extraction. They made sure afterwards I was recovered, and waited with me till my mum collected me to explain the aftercare process. I cannot more highly recommend Arnica and Toby if you have anxiety
Thank you Andy Smith for taking the time to leave us this feedback. We’re really pleased to know that we were able to keep you calm and comfortable throughout your appointment. We understand how daunting dental appointments can be, so to know we helped you feel more relaxed throughout is wonderful. Many thanks, Arnica Dental Care.
Fantastic experience: Around 10 years ago my dentist informed me I would need an impacted wisdom tooth extraction and I would require a person of some ability to remove it for me as it was a very difficult extraction. After finding Ellie Ledger of Arnica Dental Care I was so relieved as no one else was willing to remove it. To this day I have used Arnica Dental Care Service on three separate occasions (2 for impacted wisdom teeth, one of which was severely infected) and more recently to remove a foreign body from my tongue. I find Ellie Ledger very helpful, dedicated and always professional. She was considerate and compassionate to my situation and always a great source of reassurance for someone with anxiety at the dentist. In my opinion, she has exceptional ability and will remain my first choice for any work I need to have done in the future and therefore can only recommend this talented lady to looking for a total care service. Spence M
Hello Sonia Manns, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Arnica Dental Care.
Fantastic experience: Delighted with the results so far from my dental work. If you're looking to get any orthodontic work done then make sure you see Goldie! Absolute rock star and has a done a superb job. He loves what he does and is totally invested in success and he backs that up with great skill, experience and expertise. The whole practice has been excellent and I'm now looking forward to the final phases of cosmetic work with Toby.
Hi Chris Shambrook, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care and we look forward to seeing you again in the future.
Fantastic experience: I had a fantastic experience with Arnica for wisdom tooth removal and would highly recommend. I was extremely worried for this however the team was reassuring and recommended sedation so that I did not remember the surgery. From the consultation to the aftercare, everything went very smoothly and I felt very safe in the experienced hands of Toby, Maisie, and Kasia.
Thank you Jas Patel for sharing your story and your wonderful recommendation. We know how hard it can be for people who are nervous of the dentist to seek help, and are so pleased to know how happy you are with your new smile. It means a lot to the whole team that your experience with us has been so positive. Thank you, Arnica Dental Care.
Fantastic experience: Very friendly made me feel relaxed
Hi Wendy Hancox, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Arnica Dental Care.
Fantastic experience: I’ve been visiting Arnica for 3 years and very happy with their practice ever since. Highly recommend
Hi Jay Yongjae Cha, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care and we look forward to seeing you again in the future.
Fantastic experience: After having a dentist snap my tooth I was referred here, I am not a fan of the dentist and was quite anxious about this procedure however Toby was very professional and made me feel very relaxed both Maisie and Kasia were very attentive and reassuring. Toby popped out the roots in what felt like a second and the procedure was over. I'm extremely happy with the care I received and would like to reassure anyone reading this you are in good hands. Rick
Hi Ricky Green, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care and we look forward to seeing you again in the future.
Fantastic experience: Referred here for removal of a broken root and Toby was excellent. Calm, reassuring, explained everything well and the whole experience was professional and pain free.
Hi Jo Lewis, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Arnica Dental Care and we look forward to seeing you again in the future.
Fantastic experience: Excellent care. I am very very nervous when visiting the dentist but Ellie and her brilliant team made me feel very relaxed. Brilliant outcome, thank you Ellie.
Hi Ann. Thank you so much for taking the time to leave us a review - we very much appreciate it. See you soon. Ellie
Fantastic experience: I have just had a check up and hygienist appointment with Nicola and Lesley and they were absolutely fantastic. I am a nervous patient, especially with hygiene appointments as they are usually very painful for me. However this time it was actually comfortable and I’m slightly lost for words! Also, the reception staff were wonderful and this was hands down the best experience I have ever had at a dentist! Thank you to the Arnica team!!!
Hi Becky, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Arnica Dental Care.
Fantastic experience: My toddler left his appointment and told me, “Mummy, the dentist is fun.” Thank you Dr. Nicola and staff for making his first trip a positive one!
Hi Samantha Jenkins, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Arnica Dental Care.
Fantastic experience: I recently had the pleasure of bringing my young, anxious daughter to Gill and Nikita for her dental appointment, and I am beyond impressed with the care they provided. From the moment we walked in, both Gill and Nikita went above and beyond to make her feel comfortable and at ease. Their warm and friendly demeanor quickly put her fears to rest. Gill's gentle approach and patience were remarkable, explaining each step of the procedure in a way that was both reassuring and easy for her to understand. Nikita's comforting presence and kindness truly made a world of difference. They worked seamlessly as a team, creating a positive and supportive environment. We were recommended Arnica as they offered inhalation sedation for children and it made such a difference in her treatment. Thanks to Gill and Nikita, my daughter left the office not only with a healthy smile but also feeling happy and confident about her next visit. I highly recommend their services to any parent seeking compassionate and professional dental care for their child.
Thank you Angharad Major for taking the time to leave us this feedback. We’re delighted to hear that you’re so pleased with the results of your treatment at Arnica Dental Care.
Fantastic experience: I was made to feel at ease by the reception staff and Dr Ellie Ledger and her nurse Julie were lovely as always.
Fantastic experience: Having experienced the barbaric butchery of 70's and 80's dentists it left me pretty much with a lifelong phobia of them. I decided to bite the bullet and finally start to get my teeth sorted. Sarisa and her assistant (sorry didn't get her name) were both brilliant, very understanding and professional. The standard of dentistry these days seems a world away from how it was and I would heartily recommend Arnica for any nervous patients. As for people complaining about the price, don't blame the dentists blame the system for not being managed properly, forcing people to go private due to there being little to no places accepting NHS.
Negative experience: Called Arnica Dental Care 28-2-2024. For a appointment . Told the receptionist that my bridge was loose. She asked me who fitted the bridge I said I went abroad. She said then we can't help you I asked the question why. She said we usaly tell them go to the dentist who did the work. So I said so all your patients have only been seen by your practice. I said be honest it's because I went abroad because I wouldn't pay the £40.000 britsh dentist wanted.. I had a lot of problems because of cancer I paid £12.000 . The receptionist said she was going to call me back straight away. Still waiting. BRITISH DENTAL PRACTICE S IN THE UK CHARGE MASSIVE AMOUNTS OF MONEY FOR DENTEL . THIS IS GREED
Fantastic experience: Had a hygiene appointment and a check up , absolutely perfect treatment carried out, would highly recommend this practice .
Hi Dina, thank you so much for telling us how well your hygiene appointment went.
Negative experience: Shocking worse than double glazing salesmen! £36000 for 4 on 4 There goes another dental tourist!
Hi Giles Hawthorne, thank you for your review. We’re sorry and disappointed to read your comments and take patient feedback very seriously. Please contact the practice and ask to speak with the Practice Manager to discuss further.
Fantastic experience: I had a great time at the dentist today. Toby and Alice made me feel very comfortable and did an excellent job. My smile looks so much better now. Toby gave some really good advice about looking after my teeth and overall dental health. The practice staff are super friendly as well.
Fantastic experience: Well done Sarisa and Nikita for managing to extract my autistics sons 2 teeth! We appreciate the extra time you put into treating him and can’t thankyou enough for your patience and persistence. He is very happy now.. Sterling work! First class…x
Fantastic experience: Excellent experience......... From the receptionist to Toby and his team Hannah and Emma the treatment was superb. Very gentle and caring. Fully explained everything. I was sedated but was aware and felt so relaxed that the extraction was actually a swift and not unpleasant experience at all to be honest. I am definitely considering going there regularly as the care is superb.
Fantastic experience: Removal of an awkward molar was straightforward and painless. Excellent team, many thanks for your care and attention to detail.
Fantastic experience: Excellent service!
Fantastic experience: I've been visiting Arnica for quite a while now and they are without doubt the best dentists I have visited over the years. Ellie and her team are always friendly, extremely professional and Ellie is an amazing dentist. The surgery is immaculate and there is always a nice energy from the receptionists, who obviously enjoy working there too. It's always easy to park, either outside on the forecourt or on the road in front of the surgery. Five star experience every time ....... Thank you all so much.....
Fantastic experience: I have been with Arnica Dental Care for several years and have absolutely no hesitation in recommending them. They are a highly skilled professional practice, extremely user friendly and most importantly they show the utmost consideration to their patients
Fantastic experience: Gill and Nikita were brilliant with my very nervous 9 year old daughter. She has never had a tooth out before and they really made her feel at ease. I cannot thank them enough for their caring and very patient approach with her. The receptionist team were also extremely helpful and knowledgeable. A big thank you to the whole team!
Fantastic experience: An absolutely amazing experience having my composite's today, the finished result was flawless! Sarisa Martin and Nikita were an absolute pleasure!
Fantastic experience: As someone who’s had a lifelong phobia of dental work, I can’t express how life-changing the service I’ve received from Arnica Dental Care has been. They’ve been so patient and understanding, ensuring we work together to create a dental plan that I’m comfortable with. My confidence in my smile has been restored and that alone means the world to me as someone who’s always felt the need to hide their smile. Thank you so much to the team, and particularly Sarisa, for the kindness you have shown me.
Fantastic experience: Efficient and well structured
Fantastic experience: Very much needed hygienist appointment and they did a fantastic job in a short amount of time
Fantastic experience: great
Fantastic experience: 5 star plus experience with Arnica. I can highly recommend Toby & his team (Hannah & Alice) From the moment we arrived Toby put my daughter’s anxieties at ease, he is extremely child focused & very good at explaining the procedure to her, answering any questions or worries she had. I can highly recommend Toby & his team to anyone who has a phobia of the dentist or is in need of a tooth extraction under sedation. They are very professional & friendly. Thank-you Arnica
Fantastic experience: I highly recommend Arnica, they provide a friendly and seamless experience. Recently had treatment with Sarisa and Emma who were both excellent
Fantastic experience: First visit to Arnica today… excellent and kind at reception … Joanna and Chey did a great job on my clean up .. and Toby was very reassuring on my check up .. very satisfied thanks to all
Fantastic experience: Fantastic staff always going the extra mile to help in conversation and practice highly recommended
Fantastic experience: I collect the mail from reception, 4 days a week. The staff are very welcoming and friendly, especially Jenny and Rachel.
Negative experience: Just be really vigilant when booking an appointment and read through the notifications that they send you via messenger reminding you of your appointment. I normally make my 6 monthly appointments at the reception desk and pop the appointment date on my phone calendar while I am there, so tend to flip past the reminder notifications when they pop up on my phone closer to the appointment date. When I arrived for my appointment on time I was told that I should have been there half an hour earlier and had missed one of my appointments (a check up) but was on time for my other appointment (hygienist) I was completely baffled as I had only booked one appointment to see the hygienist and was on time for that appointment. Anyway I was told I had to pay for missed appointment that I didn’t book because whatever was organised with the receptionist they had still sent me reminder notifications. I told the receptionist that if I had missed an appointment I would be more than happy to pay as I realise a business cannot survive with no-shows but I genuinely did show up for my appointments at the correct time, I paid the practice manager what they wanted as I couldn’t be doing with any fuss, but still feel wronged by having to pay for the receptionists mistake ( the person that made my appointment was not a receptionist, they were short staffed that day so somebody else had to do it, so her mistake could be understandable but still I had to pay for a check up appointment that I didn’t even make.Yes this dental appointment was very painful. Ouch!!!.♀️
Fantastic experience: I'm terrified of everything you could possibly imagine in relation to teeth extraction but I needed 4 out, Toby, Nikita, Hannah and the woman on reception whose name I unfortunately don't know were really great.
Fantastic experience: My husband found Arnica after our NHS Dentist told us that it would not be possible to sedate our needle-phobic daughter for the extractions she needed in order to have a brace fitted. From the moment we walked in everyone was amazing. Toby put Grace at ease, talked us through the options explained what would happen. On the day Grace was still very frightened, but Toby, Nikita and Hannah were so caring and professional she got through both appointments. Thank you so much to all of you for the care and kindness you showed (I know it wasn't easy) I would highly recommend your practice to anyone, especially those who are nervous.
Fantastic experience: Always a very friendly and professional service. So glad I found them!
Thanks for your review Harrison, see you soon.
Fantastic experience: I am so so pleased with this dental practice. I was referred by my local dentist for oral surgery and I have been so impressed with the care and treatment. I was not looking forward to the extraction at all, but I have to say they were excellent. Great advice beforehand, great care during, and great follow up post surgery. I highly recommend. Thanks especially to Toby, Alice, Emma and Jennie!
Hi Simon, thanks for your 5* google review - much appreaciated. We'll pass on your comments to Toby, Alice, Emma and Jennie.
Fantastic experience: Posting on behalf of my mum Penny, she often had a lot of anxiety with coming to the dentist but Arnica put her at ease and so she has felt so much more confident since coming here. The staff are really friendly and get to know you which adds a lovely personal touch. I have now signed on myself as well after hearing about and witnessing my mum's experience. Charlotte
Hi Charlotte. Thank you for giving us five stars on behalf of your mum Penny. We are so pleased we were able to put her at ease and give her confidence. And thank you for joining the practice; we look forward to seeing you soon.
Fantastic experience: I have been coming here for a few years and have been impressed with the efficient service and good treatments I’ve had. I would thoroughly recommend this dentist to anyone in Cheltenham.
Hi Kate. On behalf of everyone here thank you so much for your review it is much appreciated.
Fantastic experience: Happy with their services
Thanks for your 5* review David - much appreciated.
Fantastic experience: I use Arnica for both my general dentistry and orthodontic care. They have provided exceptional care for me during some complex issues with my teeth, and I genuinely no longer have any fear of visiting the dentist. Highly recommend.
Hi Sarah, thank you so much for your 5* vote of confidence which will give other patients the confidence to call us.
Fantastic experience: I have been coming here for number of years and I’ve always been so impressed with the service, results and the kindness of everyone at Arnica. I’m a very anxious person when it comes to going to the dentist and every time I go my mind is put at ease. Rachel and Jenny at reception are amazing and extremely helpful and welcoming. Dr Ellie has always been so kind and made me feel comfortable every time I visit. I would never go anywhere else :)
Thanks Hannah
Fantastic experience: Professional, friendly service as always today from dentist Nicola and dental nurse Alice. I have complete trust in Nicola, which says a lot for her professionalism and her empathy! Thank you!
Hi Lynda. Thank you so much for your feedback we'll let Nicola and Alice know.
Fantastic experience: Had my LL8 extraction last Monday morning on Inhalation sedation and as a very anxious person felt very nervous , Toby and his team were simply amazing in every step of the procedure. Made me feel comfortable and in safe hands since the extraction started, Seriously I Couldn’t reccomend a better practice than arnica. 10 out of 10! Thankyou very much!
Hi Mauro, extractions can be very stressful for many, with hospital waiting tims as long as they are we are now seeing so many more patients for extractions and like yours, the feedback is amazing and we do all we can to minimise anxiety and discomfort.
Fantastic experience: As a nervous patient, I appreciate the welcoming and relaxed atmosphere at Arnica. I feel confident that I’m capable hands.
Hello Sarah. Great you hear you feel relaxed visiting the team here at Arnica
Fantastic experience: I am terrified of dentists! I moved to Arnica and specifically to Gill after she was very highly recommended to me. I don’t think I have ever had such a kind and empathetic dentist. I still can’t say it’s a pleasure to go to the dentist but I do feels secure in the knowledge that my concerns are understood and I am listened to. Every move Gill makes is explained to me and she does her very best to make me as comfortable and relaxed as possible.I highly recommend Gill at Arnica. My mother is also seen by Toby and she has nothing but praise for his excellent care.
Hi Julia, thank you for taking the time to review us we'll pass on your feedback to Gill and Toby
Fantastic experience: Arnica is great. We are always looked after well and Gill is great with our little boy. He’s excited to go to the dentist and very relaxed in the chair.
Hello Mr Machiatto. Thanks for giving us a 5 star review - children love Gill
Fantastic experience: Well what can I say! I’m an EXTREMELY nervous patient, so much so that I didn’t eat the day before because I get that worked up. Coming in for my main appointment with Nicola and her colleague, they could see that I wasn’t 100% and asked me if I was ok. They were patient and understanding and talked me through everything they were doing, and I could have as many breaks as I needed. It may sound silly to some but this really helped me and put me into a more calmer state. That initial appointment was done without a hitch and I could not be happier with the work and the level of service provided. I went to pay and book my next appointment (hygienist) with the incredibly friendly reception staff, and it was noted that they had a cancellation so they could get me in more or less straight away which was fantastic. It meant for me that I wouldn’t have to have another period of anxiety and that I could just get it done the same day. My second appointment with the hygienist team Emma and Nikita, I honestly couldn’t have been more pleased with them. Again they could see that I was nervous. They had a casual chat with me to calm me down, asked me about my day etc.. and then went onto the treatment I would be having and again I could have as many breaks as I needed. They were extremely thorough with the treatment and really gentle. After she had finished she then kindly gave me great advice on keeping my teeth and gums healthy. She also gave me a mirror and demonstrated how to use the cleaning floss tools that I hadn’t used before. Overall I’d say that my experience today was friendly, kind, thoughtful, informative, intelligent, careful, knowledgeable and above all caring! The waiting area was clean and light and refreshments were available on request and a water cooler freely accessible. So well done and thank you all so much for making the dentist trip a positive one for me. I have and will continue to recommend your practice to others. Thanks You Arnica Dental Care, Cheltenham!
Hi Jason. Thank you so much for your excellent review. It’s so helpful to get feedback this detailed. Best wishes from all at Arnica.
Fantastic experience: Very happy with care here, especially with Nicola as my dentist. Rachel also very helpful on reception. Thank you
Hi Kate. Thank you so much for your 5* review and feedback.
Fantastic experience: I called up super nervous about the dentist, cause who actually like going to the dentist. Jenny was absolutely amazing! Calmed me down over the phone, was super friendly and just over all a great asset to the company/team!
Hi Sophie. Thank you for your 5* review and for highlighting how well Jenny looked after you. The reception team work under quite a lot of pressure a lot of the time so positive feedback is really appreciated.
Fantastic experience: Fantastic staff, lovely practice. Would highly recommend.
Hi Sharon. Lovely to hear from you. Thanks for your 5* much appreciated.
Fantastic experience: My 16 year old son had two surgical extractions upper left 6 and lower left 6 with intravenous sedation. Ellie made him feel at ease and he was comfortable throughout the procedure. All the staff at Arnica were very professional and took great care of him.
Hi Katy. Thanks for your review, we hope he has fully recovered. Happy New Year from all of us at Arnica.
Fantastic experience: Having had monthly appointments during the last year for extensive work, I have been entirely happy (understatement) with the outcome. The experience has actually been completely pain free throughout and the final result is outstanding. Thank you Ellie.
Hi Andrew, Ellie here. Thank you for your kind review - have a lovely New Years and see you in 2023.
Fantastic experience: So friendly and kind as I am a nervous patient. All the staff are lovely. Sarisa is brilliant and puts me at ease.
Hi Bev. Thank you so much for leaving a review. Hope you had a lovely Christmas and have a fab New Year.
Fantastic experience: Have been using Arnica for maybe 5 years now. My teeth have never been in better shape. Always quick to see a dentist or hygienist, a great environment and always a pleasant experience
Hi Nigel thank you for your reiew - how time flies!
Fantastic experience: I could not recommend Sarisa highly enough .As an anxious patient, my confidence in her gentle, caring and professional approach grew with each session. She explained everything fully and was always attentive . I am glad to have found her!
Hi Angela. Thank you so much for your kind review - best wishes Sarisa.
Fantastic experience: Not so fearful of the dentist anymore thanks to Sarisa Martin! I recommend Arnica to anyone who is worried about going to the dentist. I am very happy with my treatment. Very professional care from both the dentist and the dental nurse who took the time to put me at my ease.
Hi Pat. Thanks for your message of support and encouragement to others. These reviews give other patients who a fearful of the dentist the confidence to give us a try.
Fantastic experience: My son had two teeth extracted this morning and it was a lovely calm serene environment for him. He was terrified about having them removed ready for his brace but the team were absolutely wonderful with him.
Thanks Steph and we hope your son's new braces fir perfectly.
Fantastic experience: I contacted Arnica to try to arrange an urgent appointment for our Ukrainian guest who has significant problems. Having tried several other places in town, we were delighted to be offered a next day spot for both assessment and treatment. All was efficient and civilised and her problems are nowwell on the way to being sorted. I’m very impressed.
Hi Tom. Thank you so much for taking the time to give us a 5* review. It was a pleasure to help out and on behalf of all at Arnica Dental Care we would like wish your guest the very best.
Fantastic experience: Hi .so I havnt really had any dental treatment since I was 11 .I am now 59 I've just put up with toothache. Bad gums .until now .my gums had reseeded so bad I needed teeth out .so I had 5 out Monday with Gill. And sedation .Well before now you wouldn't even get me in a dentist room .Gill along with her nurse Emma are fantastic . Very caring .understanding and kind .they took it at my pace . I'm sitting here still shocked knowing I had teeth out wow . One minute we were chatting with me sat in the chair the next I was sat up all done I go to get my new teeth the 18th can't wait .but guess what I'm so excited after many years of not wanting to I will be able to smile again .its overwhelming I will always be so grateful to arnica for giving me a life back .so please if your scared or nervous please make that call .it is something I'm sooo very glad I did .thanks for reading .your not alone in this love Bev x
Hello Beverley. Thank you so much for sharing your experience with us and patients who might be missing out on treatment because they are too nervous, anxious or even dental phobic. I am sure your review will make a huge difference to someone. Thank you.
Fantastic experience: I was recommended to see Arnica for an implant as my dentist doesn't do implants. I have only seen Taheed for a consultation and was really impressed by his knowledge, so I have booked my first treatment. I think I will be very well looked after by all the team, who put me at ease.
Hi Elieen, thank you so much for taking the time to tell us how you felt after your first visit. Rest assured we'll all continue work very hard to look after you. Welcome to Arnica.
Fantastic experience: A big big thank you to Dr Toby and his 2 ladies just brilliant treatment 3 teeth removed in one visit.
Hi Phil, we'll let Toby and his team know, thank you very much for your 5*
Fantastic experience: For years I have always had a fear of going to the dentist and has lead me to neglecting my teeth! I knew I needed to have some fillings done and decide to come to arnica, seeing as they had recently won an award for best practice for anxious patients it was clear I had to register and face my fears. Inside the building is lovely, non clinical look which put me at ease along with welcoming receptionists. My whole experience was brilliant, the dentist and nurse were very patient and put me at ease by going at my pace. I have had a very thorough examination and was given all my options to help me ‘get through’ my fear and have my needed treatment under sedation, which I didn’t think was a option at first. Huge thanks to Arnica and the staff for showing me a different side to gentle dentistry. Highly recommend!
Fiona, thank you so much for your wonderful review, which will help other nervous patients put their trust in Arnica's gentle dentists.
Negative experience: I've been a customer of Arnica for 20+ years - sadly not impressed. I only have a few expectations of dentists: 1 Reasonable price 2. Good service & 3.Friendly staff... not too much to ask 1 PRICE - is much higher than average for an examination specially at a time where people are tightening their belts. I was quoted £110 for general 1/2HR examination - after rininging around I found the going rate was about £55-£65... lose a point 2 SERVICE - To be fair to the practice I was with Leah who was great apart from last appointment where I had a crown fitted - Leah shaved off a bit too much off the crown exposing the metal so I now have a tooth that looks like it has a cavity in it for the princely sum of £500 - OK these things happen & it's just cosmetic - however I expected better from a "higher priced dentist" - loose half a point. 3. STAFF ATTITUDE - Today I needed an emergency appoitnment as my rear molar crumbled on the weekend... I explained to reception that I needed an urgent appointment, - they told me the next one available was in a week ... I also said I don't think I can wait that long ....they told me thats all they had available... so I booked I rung around and found another dentist to see me next day.... I called Arnica back & explained that I will be cancelling the appointment & leaving Arnica through lack of consideration for customers in pain & steep pricing. The receptionist proceeded to argue with me & said I never mentioned I was in pain ... I believe I did - but thats rather less important than the fact that the staff didnt listen. Some clues missed by staff:- words like "emergency appointment", "broken tooth" & "cant wait that long" were dismissed to be unimportant enough to be granted an emergency appointment by the gatekeepers. No one asked me if I was in pain, no one asked for details of how bad it was... & staff simply disregarded my request for an emergency appointment - loose a point... Sadly this is not the first incident of "poor attitude...my partner wanted to book appointment for the kids with Leah - she was told by the receptionist that Leah was leaving & that it would be with someone else - she aske who it would be with - receptionist couldn't say - no one explained who was taking over what their experience was etc - so Emma said she would leave it - the receptionist then tutted in disapproval like we wasted her time ... Yes if you dare change your mind about making a booking - the staff get the hump - lose a point Arnica have a beautiful modern surgery.... historically good dentists who perhaps have forgotten that an OK job is not a perfect job & they work in the pivate health care sector where customers need to feel looked after - I didnt feel that. The staff that in my opinon have become comfortable & complacent - Sadly I feel that Arnica in my case have forgotten to serve. I hope that improves for other customers
Hi Chris, we are really sorry you feel so strongly about your recent experience at Arnica and hope you and your family find a suitable practice soon.
Fantastic experience: I went to Arnica as a new patient, because it has a great reputation. It did not disappoint. All the staff were very friendly and helpful. Like most people I do not enjoy going to the dentist, but I found it not stressful at all. The dental treatment was excellent,and the dentist I saw was Dr Tobty Mitchell-Innes who was fantastic at explaining all my treatment options. Would highly recommend this practice. Well Done
Hi Veronica. Thank you so much for taking the time to write such as detailed review. These types of reviews give anxious patients the confidence to come and see us for much-needed treatment. Best wishes all at Arnica Dental Care.
Fantastic experience: I was referred to Arnica for a tooth extraction feared fused to the jaw. Toby & Chloe looked after me superbly well, before, during and after treatment. I was sedated for the treatment and I can honestly say it was nothing to worry about, all over in no time. I would like to add that Toby has amazing eyes, I was never confused...
Hi Jon, it's great to get feedback from patients who are referred to us. Thank you so much for letting us know how well your extraction under sedation went. IV sedation really helps to minimise discomfort and anxiety.
Fantastic experience: I have been with arnica for a couple of years now. They have been great throughout! I have just had an appointment with Toby and Alice. Both were brilliant today, Toby has been my dentist for a short while now and I couldn’t recommend him highly enough!!
Thanks James we'll let Toby and Alice know. Alice will be really pleased as she is our newest recruit.
Fantastic experience: It took me 2 years to muster up the courage to get myself down to the dentist regarding 2 teeth that needed extracting... it really had started to become something that was effecting my life, and choosing Arnica was one of the best decisions ive made!! I was looked after by Toby, Hannah and Julie and they are what made all the difference to me! Very comforting and understood my worries anxiety towards the whole thing. im not usually one to write a review usually, however the impact they had on me being able to manage the procedure was amazing...I am able to start getting on with my life again thank you to these 3 amazing people!! I also wont be using anyone else ever again.... I highly reccomend Toby Hannah and Julie to anyone that fears dentistry!! I owe them a proper thank you to be honest!!
Hi Joseph. Thank you so much for your review - we really appreciate you letting us know about your experience. We will pass your comments onto Toby, Hannah and Julie.
Fantastic experience: Excellent experience Toby was so professional I'm terrified of the dentist but the team put me to ease and ill definitely be using them again in the future best dentist in Gloucestershire!.
Hi Marley, thanks for taking the time to leave a review - reviews really help to give other anxious patients the courage to trust us to look after them.
Fantastic experience: I had an all on four procedure carried out with zygomatic implants over 5 years ago which has been life changing. Ellie and her team are caring professional and very friendly. If you are considering implant surgery, go and see Ellie, you will not be disappointed.
Hi Mike, thank you for your kind review. Our reputation for the all on 4 process with zygomatic implants is such that we continue to attract patients from all over the UK. The all on 4 procedure is truly life-changing and it's wonderful to hear how it has enhanced people's lives.
Fantastic experience: After researching for a practice that could offer the treatment that I needed, Arnica Dental Care was recommended to me. The reception team always give a warm and caring welcome, very helpful nothing is a problem. I need two treatments and from my first treatment assessment with Carelyn and then with Ellie I knew it the correct choice, as I felt immediately assured with their professional manner and expertise.
Thank you Wendy
Fantastic experience: All the staff here have always been most friendly as well as competent. I would happily recommend Arnica Dental Care to anyone!
Thank you Tom
Fantastic experience: Ellie gave me back my smile with all on 4 dental implants. The complex procedure was carried out after careful consultation and planning and I cannot praise everyone at Arnica enough for the kindness andconsideration that I met with at every stage.
Thank you Liz
Fantastic experience: I've never had much luck with dentists, (with most possibly being butchers in a previous life); However, my experience with Arnica has been phenomenal, and definitely worth the money spent going private. Having a lot of pain with a wisdom tooth, I phoned for an appointment and within 24 hours it had been removed and my life had returned to normal, (the pain was such that my partner had to take pliers off of me, as i was suffering enough to attempt it myself, and I couldn't find a local NHS practice taking new signups). I am so glad i chose Arnica, and went private. Without a doubt the best money I have spent. A big thank you to Dr. Guy and Hygienist Tracy.
Thank you D
Fantastic experience: A very professional business with a relaxed environment for patients who are treated in a very friendly way. Excellent care received to date. No reason for anyone to feel nervous about having dental treatment if choosing Arnica.
Thank you Neil
Fantastic experience: Arnica is welcoming, friendly and professional. All the staff at Arnica always remember us when we go and makes us feel immediately at ease. They even managed to get my husband back to the dentist after 9 years of not going! Thank you Arnica.
Thank you Amy
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