mydentist, Harrington Street, Peartree
Information about mydentist, Harrington Street, Peartree
DE23 8PF, Derby
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-16h
- saturday: (closed)
We provide NHS dental services and specialist private treatments such as Six Month Smiles, Invisalign Go, Full Invisalign, Philips Zoom Teeth Whitening, Denture Excellence, Veneers, Facial Aesthetics, Dental Implants and the Bioclear technique. We are a unique dental practice in the Derby area offering myoptions to everyone. myoptions is an affordable private alternative to NHS dentistry and is available to all ages with prices starting from just £32 for an examination. We have our very own Treatment Co-ordinator who will be on hand to answer your questions on any of our private or specialist private treatments. She can be contacted on 07568 132 144. This is a free and no obligation service we provide. We have also have parking on site.
Our comment from Best Dentists about mydentist, Harrington Street, Peartree:
MyDentist on Harrington Street in Peartree has earned a stellar reputation for providing exceptional dental care in a warm and welcoming environment. Many clients have praised the kindness and professionalism of the staff, particularly Dr. Nahla and nurse Sylvia, who have been highlighted for their gentle demeanor and attentive approach. Users have described their experiences as nothing short of amazing, with several stating that their dental anxieties were alleviated due to the comforting atmosphere created by the entire team.
Some of the points highlighted by users include:
- Friendly and Professional Staff: The receptionists and dental staff always greet patients with a smile and offer clear, detailed explanations of procedures.
- Compassionate Care: Patients have felt valued and understood, especially those with past dental fears, attributing their comfort to the empathetic characteristics of their dentists.
- Excellent Treatment Options: Many have given high marks for thoroughness and expertise during various treatments, including root canals and routine dental maintenance.
- Comfortable Experience: The practice has been noted for its clean and modern consulting rooms, making the dental experience as pleasant as possible.
Overall, MyDentist Harrington Street combines skill and a caring approach, which is evident in the generous feedback from the community, making it a highly recommended choice for anyone seeking dental care.
Services and Treatments
mydentist, Harrington Street, Peartree: Reviews
Fantastic experience: Lovely dentist Dr Nahla, sadly now left. Very kind, considerate and professional, ably assisted by friendly nurse Sylvia. Both myself and my mother (+ our teeth) are very grateful
Fantastic experience: A very respectable center where the doctors pay attention to even the smallest details concerning the patient and try to help in every way possible.I especially thank Dr Nahla for her excellent and high moral character.thanks
Positive experience: Had lots of dental care at MyDentist at Harrington Street Peartree and has been fantastic from both Mariana and Chidimma. Both excellent and have never left me in pain. Paid for a private appointment with another dentist here though and it wasn't particularly good. 20 minutes late seeing me, when I entered there was a child there (he claimed it was someone on work experience when I eventually asked why they were here and if so they had zero interest in what was going on. He then failed to provide any clear answers on my pain situation and knew nothing about the prescription he was writing me. Left feeling like I'd been mugged off. Disappointing and unprofessional after such good care previously.
Hi Ian. We are happy to hear about your fantastic dental care experience at mydentist Harrington Street Peartree. Thank you for sharing your positive feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I liked the Egyptian dentist there Dr Nahla.She is clever and amazing. She helped me a lot with my gum disease.. She did a deep cleaning sessions for me which relieved my gum a lot. She gave me some guidance to help me taking care of my gum and my teeth. She is caring, professional and lovely person. Also .. I'd like to thank the nurse Sylvia as she is so polite and helpful as well..Can't agree anymore.I Recommend her
Thank you for your review of our practice. Please accept my apology for the delay in responding. Kind Regards, Nicola Kennedy-Condron, Patient Services Manager mydentist
Fantastic experience: Safa and her assistant are very pleasant ,they are a very good team and work together well ,they make you feel very relaxed and at ease ,
Hi Steve. We are pleased to hear that Safa and her assistant made you feel relaxed and at ease during your visit. Thank you for taking the time to share your experience with us.
Kind Regards
mydentist Patient Support Team
Negative experience: One of the best dental practices I have ever used but the new receptionist is rude and arrogant.
Thank you for your positive feedback about our dental practice. We apologise for the experience you had with our new receptionist and we will forward your concerns over to the practice team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My dentist kamyar was an amazing doctor and explained everything in depth when I didn't understand and my kids have never sat with any other dentist this nicely so I really enjoyed this experience
We are excited to hear about your positive experience and that your children felt comfortable during their visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Wonderful service from a kind and caring dentist, Kamyar.
Hi Jen. Thank you for sharing your wonderful experience with our caring team. We appreciate your kind words.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Medhat is the best dentist…. period! Great team around him too, All friendly and professional at all times. Thank you so much My Dentist, Harrington Street, Derby ✅
We are thrilled to hear that you had a great experience with Medhat and our team at mydentist, Harrington Street, Derby. Thank you for sharing your positive feedback!
Kind Regards
mydentist Patient Support Team
Fantastic experience: The staff at Mydentist are great and very approachable. Dr Nahla is very friendly, professional, and efficient; I really appreciate her input and advice.
Hi Faisal. We are glad to hear you appreciate our staff's approach and found the service friendly, professional, and efficient.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had an amazing experience with Dr. Nahla Al Sayed and the wonderful nurse Silvia. Dr. Nahla is incredibly gentle, professional, and truly listens to her patients , she made me feel completely comfortable throughout my treatment. Silvia was just as lovely, supportive, and reassuring, creating a calm and welcoming atmosphere from the moment I walked in. I’m so grateful for their care and highly recommend them to anyone looking for a dentist who combines excellent skill with genuine kindness. ✨
Hi Hadeel. Thank you for highlighting the gentle, professional care and supportive atmosphere. We're grateful you felt comfortable throughout your treatment. We're also pleased to hear that Silvia's supportive and reassuring nature helped create the calm and welcoming atmosphere we strive for from the moment our patients walk through our doors. Your recognition of the combination of excellent skill with genuine kindness reflects what we aim to provide to each and every patient, and we're so thankful for your recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Nahla is the best dentist, highly professional, skilled, and always caring. Sylvia, the nurse, is also wonderfully friendly. Together they always made sure both my children and I were well looked after during every visit. Thank you so much. I’m truly sad to see you go, Nahla, and I wish you all the very best for the future.
Hi Eram. We are happy to hear about your positive experience with our team. It means so much to us that you found Nahla to be highly professional, skilled, and caring throughout your visits. We're also pleased that Sylvia made such a positive impression with her friendly approach. Knowing that both you and your children felt well looked after during every visit is exactly what we strive for. Your kind words about our team's dedication to patient care are appreciated. We wish Nahla all the best for her future endeavors and thank you for taking the time to share your wonderful experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Absolutely fabulous dental treatment experience with my dentist Mariyana Goranova. Mariyana is an amazing dentist and her patient gentle nature helped me to feel at ease with a helping hand from her lovely team of dental nurses. The Reception team at mydentist are very approachable, caring and efficient. Mariyana looked after my teeth in an expert and wonderful way.
Hi Theresa. Thank you for your wonderful feedback about our team. It's amazing to hear about your fabulous dental treatment experience with Dr. Mariyana Goranova. We're so pleased that Mariyana's patient and gentle nature, along with the supportive care from our dental nurses, helped put you at ease during your visit. Your kind words about our reception team being approachable, caring, and efficient mean a great deal to us as well. We're glad that Mariyana was able to look after your teeth in such an expert and wonderful way, and we appreciate you taking the time to share your positive experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Just had 2 fillings done at the surgery. Loved how doctor Kamyar took care of my teeth so professionally..nurse Jess was nice too. Felt so welcomed and comfortable, keep it up doctor Kamyar
Hi Aish. Thank you for your review. We're pleased you felt welcomed and comfortable during your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: With every appointment I know for sure that I am in good hands. Dr Nahla besides being a professional dentist is also a wonderful person and she knows how to make any patient feel safe. The nurse Silvia is equally kind and nice and both of them make you leave any anxiety behind.
Hi Mihai. We are so pleased to hear about your positive experience with our team and their caring approach. It means the world to us to know that Dr. Nahla's professionalism and wonderful personality have made you feel safe and comfortable during your appointments. We're especially pleased that Silvia's kindness has contributed to creating such a positive atmosphere for you. Knowing that both Dr. Nahla and Silvia have been able to help you leave any anxiety behind is exactly what we strive for with every patient visit. Your confidence in our hands and the trust you place in our team truly makes our work rewarding.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Perfect appointment with Dr Nahla & Silvia. I am what anyone would call a anxious patient and they made the whole procedure bearable. Highly recommend this practice.
Hi Karen. We are so pleased to hear about your positive experience with our team. Thank you for recommending our practice.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I've started going to this dentistry beginning of this year. Nahla and Silvia are amazing. They solved some troublesome teeth, including root canal treatments. Always polite, always patient and very welcoming. I can't thank them enough for everything they're doing for me.
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Nahla and Silvia. It's fantastic to know they successfully addressed your troublesome teeth and provided excellent root canal treatments. Thank you for choosing our practice!
Kind Regards
mydentist Patient Support Team
Fantastic experience: I’m really happy with the care I received at MyDentist! Dr. Kamyar did my complicated root canal and was amazing throughout the whole process. He paid extra attention to every detail and made sure my teeth are well protected. I truly appreciate his professionalism and kindness. Highly recommend!
Thank you for trusting us with your root canal care! We're delighted to hear you appreciated Dr. Kamyar's detailed attention and professionalism throughout your treatment. We're thrilled you're happy with your experience and appreciate your recommendation!
Kind Regards
mydentist Patient Support Team
Negative experience: Had to come in on 4 separate occasions to get my scans done each time there was an error with the scans leading me to have to return over and and over again. I was reassured each time it was the last time I had to have them done. Would not recommend
We would appreciate the opportunity to investigate your experience however we cannot identify you from the information within the review. If you could please contact the practice and ask to speak with the Practice Manager, they will be able to assist you.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Great treatment and friendly staff - Dr Nahla and Nurse Silvia. Never had any issues at this dental practice.
Hi Kirsty. Thank you for your wonderful feedback about our great treatment and friendly staff. We appreciate your continued trust.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Thank you dr safa aldaydasawi very good dentist
Hi Aro. Thank you for recognising our dentist's excellent care. We appreciate your trust in our dental services.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I can not thank you guys enough. Whilst visiting Derby for my sons wedding i needed urgent treatment for an extremely painful cracked tooth & the service i received was exemplary. From the lovely reception staff to the amazing dentist & nurse who treated me. I cannot recommend them enough. Thank you all so so much ❤️
Thank you so much for your kind words and recommendation! We're delighted that we could help with your urgent treatment for your cracked tooth during your son's wedding visit to Derby. We're thrilled to hear that you had such a positive experience with our reception staff, dentist, and nurse who treated you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: It is wonderful to experience and receive such attentive care by Mr Moradisalimy. The process of the wobbly tooth treatment was painless. It is always a relief to find someone who handles sensitive situations with skill and compassion. Thank you for your professional support, Mr Moradisalimy
Hi Su. We are grateful for your kind words about the attentive care and painless treatment you received from Mr Moradisalimy. It means so much to us to know that he was able to handle your wobbly tooth treatment with the skill and compassion you experienced. We appreciate you taking the time to acknowledge his professional approach during what can often be a sensitive situation. Your comfort matters to us, and we're pleased that you found relief through his attentive care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I used to have a phobia of dentists many years ago and my dentist Mariana is superb would highly recommend her excellent service and a very caring person also the receptionist staff very friendly and considerate and also smiling
We are thrilled to hear about your wonderful experience and trust in our team's caring approach. Thank you for you recommendation, we look forward to welcoming you at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Many thanks to Dr. Safa Aldardasawi and Nurse Zain for excellent treatment and care during my recent appointment. Also, thanks for their kind manner in helping me overcome my nervousness prior to and during my procedure. Highly recommended. Thanks again, Marilyn Prescott
Hi Marilyn. We are grateful for your kind words about the excellent treatment and care you received during your appointment. Dr. Safa Aldardasawi and Nurse Zain are dedicated to providing the best possible experience for our patients, and we're pleased to hear that their kind manner helped you overcome your nervousness. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. Thank you for choosing our dental practice.
Kind Regards
mydentist Patient Support Team
Fantastic experience: After years of neglecting my teeth and feeling ashamed and embarrassed I finally decided to seek help. My dentist, Safa, was incredibly kind, considerate and never judgemental. She made a treatment plan and explained everything clearly and made me feel comfortable. The treatment was carried out professionally and gently. For the first time in years I feel confident about my smile. I can't recommend Safa and her assistants Aisha and Nayla enough especially for anyone who has been avoiding the dentist out of fear or embarrassment.
Hi Sharon. We are pleased to hear about your positive experience with Dr. Safa and our team. Your confidence in your smile brings us joy, and we're happy that you felt comfortable throughout your treatment. We understand that dental visits can be daunting, especially after a long absence, and we're glad we could provide a judgment-free environment for you. Thank you for your kind words about Dr. Safa, Aisha, and Nayla. We appreciate your recommendation and look forward to continuing to care for your dental health.
Kind Regards
mydentist Patient Support Team
Fantastic experience: 5 star for these helped me out quick responce
We are delighted to hear we provided quick response and helped you out efficiently. Thank you for your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I’ve been so grateful to Dr. Nahla — I think she’s an amazing dentist. For many years, I had a phobia of seeing the dentist, but Dr. Nahla completely changed that for me. She is incredibly gentle and carries out her work with great care and thoroughness. She makes you feel welcome and comfortable, and her work is outstanding — always done to a very high and clean standard. I truly hope the dental practice understands how amazing she really is. Sabrina Shamim
Hi Sabrina. We are pleased to hear about your positive experience with Dr. Nahla! Your feedback about her gentle care and high standards means so much to us. It's wonderful to know that Dr. Nahla has helped you overcome your dental phobia and that you feel comfortable and welcome during your visits. We appreciate your kind words about her outstanding work and the thorough, clean standard she maintains. Thank you for taking the time to share your thoughts, Sabrina. We will certainly make sure Dr. Nahla knows how much her care has impacted you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have had a very good experience. Firoza and Reception are always lovely and happy to answer questions. Also big thanks to Marzieh for her expertise in the Clear Correct treatment.
Hi. We are pleased to hear about your positive experience! Thank you for recognising our team's expertise and care. We appreciate your kind words and 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Comments below are on behalf of patient Brenda Shaw . First class treatment . Safra and the two assistants with her were brilliant throughout . Reception staff , as always , were polite , welcoming and friendly , as were Safra and her team
Hi Brenda. We are pleased to hear about your first class treatment experience. Thank you for recognising our team's brilliant care and friendly service. We're particularly pleased that you found Safra and her two assistants to be excellent throughout your visit. It's also wonderful to know that our reception staff continued to provide a polite, welcoming, and friendly atmosphere. We appreciate your kind words and are glad we could meet your expectations.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Absolutely amazing. Lots of problems with my teeth over the years Mariana has been my dentist and has done a fantastic job on my teeth. I’m now full of confidence and most of all I can smile. I recommend my dentist to anyone, trust me you will not be disappointed. Thank you so much to Mariana and team. Keep up the good work.
Hi Stan. We're pleased to have helped you regain your confidence with your smile. It's wonderful to hear that Mariana and our team have been able to address your dental concerns over the years. We appreciate you taking the time to share your positive experience with us and for recommending our services to others. Your satisfaction is our greatest reward, and we're committed to continuing to provide the highest quality dental care. Thank you for your trust and support.
Kind Regards
mydentist Patient Support Team
Fantastic experience: You will not get a better dentist than Dr Mariyana Goranova. I have been her patient for around 10 years and she is the best dentist I have had. Kind, takes the time to explain her findings and listens to and answers your questions. She is patient and puts you at ease and makes sure you are ok with any procedure being performed. She is a talented dentist, I have had check ups, fillings, a root canal and a crown and very happy with her work. Talented dentist and excellent patient care.
Hi Ben. We are pleased to hear about your positive experience with Dr. Mariyana Goranova at mydentist. Thank you for sharing your feedback. We appreciate your long-standing trust in Dr. Goranova's care over the past decade. It's wonderful to know that you find her kind, patient, and thorough in her explanations. We're glad that her approach puts you at ease during various procedures, from check-ups to more complex treatments like root canals and crowns. Your satisfaction with her work and recognition of her talent means a great deal to us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had a front tooth extraction this morning by Marianne. The tooth was shattered inside the gum. She was extremely gentle and the extraction was done professionally with no problem. She has been my dentist for a number of years and I would not change. Highly recommended
Hi Linda. We're pleased to hear about your positive experience with Marianne! Thank you for sharing your feedback about your front tooth extraction. It's wonderful to know that Marianne was able to handle the complex situation of a shattered tooth inside the gum with such gentleness and professionalism. We appreciate your loyalty over the years and are grateful for your recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I recently had an appointment with Dr. Nahala and nurse Sylvia to fix my broken front tooth, and I honestly couldn’t be happier with the result. From the moment I walked in, they made me feel comfortable and well cared for. Dr. Nahala was incredibly professional and kind, and you can tell she genuinely cares about her patients. Nurse Sylvia was equally lovely reassuring, gentle, and attentive the whole way through. The work they did on my tooth was amazing it looks natural and feels great. But more than that, it’s given me a bit of confidence back that I didn’t even realize I was missing. I can smile again without thinking twice, and that means the world to me. I can’t thank them enough and would highly recommend them to anyone needing dental care. They’re not just skilled at what they do they truly go above and beyond.
Hi Georgia. We appreciate your kind words about Dr. Nahala and nurse Sylvia. It's fantastic to hear that you had a positive experience and are happy with the result of your dental work. Thank you for sharing your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Clean and professional practice. Both Safa and Nyla were fantastic. I had anxiety about my tooth removal and despite being almost 40 Safa was on point with reassuring me and taking her time. Thanks to both.
Hi Mukhtar. We're pleased to hear about your positive experience at mydentist, Harrington Street, Peartree. Thank you for sharing your feedback! We're glad that Safa and Nyla were able to provide you with fantastic care, especially in helping to ease your anxiety about the tooth removal procedure. It's wonderful to know that our team took the time to reassure you and ensure your comfort throughout your visit. We appreciate you taking the time to let us know about your experience.
Kind Regards
mydentist Patient Support Team
Negative experience: Me and my child have 6 monthly check ups 6 months ago our appointments were cancelled and then it’s now another 6 months down the line and they have cancelled us again absolutely ridiculous I explained my daughter needs to be seen due to pain with her teeth and they said they cannot see her unfortunately won’t be going back
Apologies for any inconvenience caused by the cancellations. Unfortunately, we have several NHS dentist vacancies at your practice that we are trying to fill, and recruitment of NHS dentists currently is proving challenging. As there is a shortage of dentists in the UK, attracting dentists to certain areas of the country is proving more difficult. Please feel free to reach out to us at 01332 271321 to discuss your daughter's dental needs.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Brilliant dentist doctor Mariana Goranova is brilliant in her job and her helpers.
Your positive feedback is incredibly valuable. We're glad to hear that Dr. Mariana Goranova and her team provided brilliant service. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent service wonderful staff
Hi David. We very much appreciate your 5 star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Negative experience: Very unprofessional doctors and staff..They gave appointments and when we go for appointment they told doctors are not available come next time and it's been lots of time I went there and after waiting for more than one hour they told me doctor is not available..Very Rubbish dentist
We would appreciate the opportunity to investigate your experience however we cannot identify you from the information within the review. If you could please contact the practice and ask to speak with the Practice Manager, they will be able to assist you.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Had some work done literally the same day this txt is made not had any done for years. Was a tad nervous but I could not of asked for more. Totally understanding of my wishes and explained various things. I did explain it was all my fault And I was not even told I should of done more either unlike some who normally go yeah. With this dr she was brilliant I never put more than 4 stars but this is 1 of only a few in future that will be 5 in my opinion Even the front desk staff was very helpful and clear on everything. Where do you ever get front desk staff that good
Thank you for your wonderful feedback, Callum! We are delighted to hear about your positive experience at mydentist on Harrington Street. We understand that dental visits can be nerve-wracking, especially after a long time, so we're thrilled that our team was able to put you at ease and address your concerns. It's great to know that you found our dentist to be understanding and informative, and that you appreciated the clear explanations provided. We're also pleased that you had a positive interaction with our front desk staff. Your kind words about their helpfulness and clarity mean a lot to us. We strive to provide excellent care and service at every step of your visit, and it's rewarding to know we've succeeded in your case. Thank you again for choosing us for your dental care needs.
Kind Regards
mydentist Patient Support Team
Fantastic experience: "I would like to sincerely thank Dentist Nahla for her professionalism, patience, and empathy. My 7-year-old daughter Laura has always been terrified of dentists and had great difficulty opening her mouth during visits, which triggered a gag reflex. Thanks to Dentist Nahla's exceptional approach, Laura managed to overcome her fear, and her tooth was treated — something that previously seemed impossible. She was also extremely warm and understanding toward my 4-year-old son Tymon. I am incredibly grateful for such an approach to young patients and wholeheartedly recommend her!"❤️❤️❤️
We are absolutely thrilled to hear about your positive experience with Dentist Nahla. Thank you for sharing your feedback!
Kind Regards
mydentist Patient Support Team
Negative experience: Customer service was not respectful enough, through the phone just earlier now
Hi Younis,
We are very sorry to hear that you have been unhappy with the service provided to you by our reception team. It is very important to us that our teams provide excellent customer service, therefore, it is extremely disappointing to hear that we may have failed on this occasion. We have taken on board your comments and will provide Practice Manager with your feedback. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to discuss your experience with you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had fillings and filling repairs done at MyDentist - the dental work was excellent and the friendly staff made me feel relaxed with a thorough explanation of the process
Your positive experience at mydentist is truly appreciated. We're glad to hear that you found our dental work excellent and that our friendly staff helped you feel relaxed. We always aim to provide thorough explanations of our processes to ensure our patients are well-informed and comfortable. Thank you for taking the time to share your feedback with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Just had my appointment with Laila. Great and Caring person who is very good at her job. Highly recommend her
We're pleased to hear about your positive experience with Laila. Thank you for recommending her!
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have always been very anxious about visiting a dentist for a scale and polish after a previous experience elsewhere. I have to say, although having work done on your teeth is never a relaxed and enjoyable experience, this was far from an ordeal. Both Chidimma & Hapi were very welcoming and reassuring throughout and took time and care to do a great job. I'm very pleased with the outcome and thankful. Even the welcome on arrival from reception staff was a great touch.
Your positive experience is greatly appreciated. We're glad to hear that you felt welcomed and reassured during your visit, especially given your previous anxiety about dental procedures. It's wonderful to know that Chidimma and Hapi were able to provide you with a comfortable experience and that you're pleased with the outcome of your scale and polish. We also thank you for acknowledging our reception staff's warm welcome. Thank you for sharing your detailed feedback, as it helps us ensure we're meeting our patients' needs.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Good friendly service
Thank you for your positive feedback. We greatly appreciate your review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Thanks to Selina for going the extra mile to get me an appointment when I had an emergency.
Your positive experience with Selina is greatly appreciated. Thank you for sharing your feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: As a patient who suffered from Dentophobia for years, I booked an appointment for a filling. As a practice my fears have become overcome, was I nervous on arrival? No, the procedure was completed without pain. Thank you
Thank you for your wonderful feedback, Bob! We are thrilled to hear that your fears were overcome during your filling appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: First time coming here today was so welcoming! I’m excited for the Journey with my dental. They are so understanding and will try to give you the best support :) thank you to the receptionist, all staff and my dentist Safa whom all made me feel so comfortable and happy. :)
We are overjoyed to hear about your positive experience at mydentist, Harrington Street, Peartree. Thank you for your kind words, Shauna! We're delighted that you felt welcomed and comfortable during your visit. It's wonderful to know that our receptionist, staff, and Dr. Safa were able to provide you with excellent support and make you feel at ease. We look forward to continuing your dental journey with us and ensuring you receive the best care possible.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent service by Safa & Katy Removal of my tooth was painless and alot quicker than expected Highly recommended
Thank you for your wonderful feedback. We are glad to hear about your positive experience with Safa & Katy.
Kind Regards
mydentist Patient Support Team
Fantastic experience: All goood,great service
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent friendly professional service.
We very much appreciate your 5 star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Negative experience: Not great if nhs...
Hi Shaun, Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Best Dentist GP I have visited so far Clean and hygiene place ,very professional reception staff who call me day before my visit and the way doctor Alaha Bakhtiat treat me was awesome feeling little better now Thanks all the team at my dentist
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I'm quite a nervous person but the dentist put me at my ease. He talked through everything he was going to do so I stopped worrying. It was the best experience I have had in the chair. Thanks to all concerned.
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent practice! Can usually get an appt within a reasonable time scale. The Dentists are excellent and the Hygienist I can really recommend. As a family of 5 we all use MyDentist, including my husband and 3 children. My eldest child has autism and the dentist is wonderful with him! Super service all round .
Thank you for your 5 star review. I am very pleased to hear your family experience as mydentist patient's and will share your positive feedback with the Practice Team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had my first appointment today, arrived and greeted by a lovely receptionist called russelina I believe her name was. Very friendly and helpful! Refreshing to see everyone happy to be at work! The dentist is seen was Alaha, she was thorough and also very friendly keeping me calm, the nurse Nayla was also just as lovely, friendly with a lovely smile. I would highly recommend. Very modern consulting rooms and amazing staff.
Thank you for such a lovely review for the practice. They are a wonderful team who I know work hard to offer exceptional care for their patients. It’s great to hear that following your visit you would recommend us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Thank you to the lovely receptionist I spoke with today.This lady has beautiful customer service and manners.I really appreciate you.I know working front of house can be hard too.Keep up the fantastic attitude...
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Reception staff really polite and helpful, my dentist Dr Abed most caring and gentle and delivers brilliantly.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: We received brilliant treatment from Marzieh first time here, we were made to feel very comfortable.
Hi Zaheer, Thank you for your 5-star review. They are a lovely practice and I know that Marzieh will be thrilled with your review. We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great , always helpful ⭐️⭐️⭐️⭐️⭐️
Thank you for taking the time to leave us a 5-star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Medhat abed top dentist pain free extraction explains what's going on as he's working thank you again
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Safa and ria were helpful thankyou and they were friendly to help my problem with my teeth also reception ladies were helpful in assistance thankyou will come again
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Safa, Ria and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Friendly staff from reception to Dental staff. Very helpful with problems with my children and understanding. Great practice all round.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Positive experience: Never see you on time. There’s never any parking available…
We are sorry to receive your 1 star review and that you are unhappy with the service from our practice and apologise for your wait. There could be various reasons why your appointments are delayed and we are aware that appointments are in extremely high demand at this time which culminates in our dentists diaries being fully booked at this time which could lead to extended wait times. We are working hard to increase appointment availability and trust this will help with timescales on appointments.
Kind regards
mydentist Patient Support Team
Fantastic experience: Excellent service
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I went to an appointment at MyDentist on Harrington Street Derby on the 14th of July 2023, for a checkup. I have been going to this dentist for many years and have always been very happy with the treatment I received. My previous dentist was the best dentist I have had, so I was slightly uncertain about how I would be received. I needn't have worried. Maneeb Hussain made me feel at ease, explained what he was going to do and what I needed to know. He allowed me to choose a comfortable position in the dentists chair, one which allowed me to feel I had a degree of comfort yet facilitated the necessary access for his examination. The dental technician was skillful and supportive also. The treatment at this stage consisted of an initial assessment, two X-rays and a deep clean, followed by advice for my future self care. My queries were all answered, though I have since thought up some further questions. The reception staff also are very prompt and helpful. I would recommend this dentist and the practice as a whole, to anyone. Thank you.
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great level of care and treatment, was made to feel comfortable with the whole process,informed with all that was happening and being done. Will recommend anyone to use your practice. Thanks to dentist Mariyana and whole staff for brilliant job.
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I highly recommend this practice. The staff are pleasant and helpful and my dentist Dr Maryana Goranova is so kind and immediately puts me at ease with first class treatment
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Having been coming here for a number of years. My dentist Dr Mariyana Goranova is amazing! So kind and gentle wouldn’t want to go anywhere else!
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I went for a hygiene clean after so many years. Chidimma & Ria were both lovely. Made me feel comfortable and advised me along the way. Did the job well and kept asking me if I was okay as they were cleaning along. Worth booking with them
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Chidimma & Ria and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had my tooth extracted. Dr Safa and her assistant Ria did an amazing job. I never felt any pain and my tooth was extracted in a jiffy.
I'm happy to hear your treatment went well. Thank you for your 5-star review. We look forward to seeing you at your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Lovely personal treatment, and a very caring approach from Safa and Ria...if you've ever been frightened of going to the dentist, put your fears behind you as I've never had any pain in all the treatments I've had at this dental practice
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Safa & Ria.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Brilliant friendly service safa & ria where really nice and even gave me a ball to hold whilst I had my filling done , we had a laugh all the way through & I’ll be back soon
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Safa & Ria.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My family have been with this practice for the past 25 years and have always found the staff to be very friendly, polite and efficient. Mr Abed in particular has looked after us for most of those years and is so gentle with his examination, gives excellent advice and is himself very friendly. We could not recommend him and his dental nurses highly enough, especially if you are a bit anxious about your appointment.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mr Abed and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Attended an appointment with Zara Din and Ria today. As always from the second I walk in, the reception team are super friendly and welcoming. The surgery is airy and bright which help’s massively for all the nervous patients. I have a phobia of needles and generally all “dentist tools”!!! However, Zara makes me feel calm and comfortable. She takes her time, listens to my concerns and talks me through the process. She is very thorough making sure I receive the BEST treatment. Her detail to attention is phenomenal. She is super professional and gives out such positive energy that I forget I am at the dentist! Ria was also super efficient and helpful, listening and attending to my needs. I left feeling very happy and super confident. Every nervous patient deserves a dentist like Zara! It makes a huge difference for people like us. Cannot praise her enough, she is something else. God bless her. Highly recommend My Dentist to all, the staff are amazing. (Especially Zara Din)
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I don't like Dentists as I have a phobia of things scraping against my teeth. So I held off for an INCREDIBLY long time to go to the Dentist. And I was VERY lucky for my Hygienist and Nurse to be Chidimma and Ria. I told them about my phobia and they kept me calm throughout the entire cleaning process. And thanks to them, I no longer have a phobia of Dentists going through my teeth. And I very happily booked another appointment with them 6 months from now. HIGHLY recommended this Dentist. Especially if you can get Chidimma and Ria as your Hygienist and Nurse as I did! 5/5!
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Chidimma, Ria and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I was very satisfied with the attitude of Dr. Mariana Goranova. The procedure was very quick and painless. The instructions given by the doctor were very helpful. Her attitude towards me was very friendly.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr Mariana Goranova.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Fatima & Rai, excellent service you both made me feel so relaxed with your reassuring words of comfort. Real professionals.Thank you
They are a lovely practice and I know that Fatima & Rai will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Wonderful experience - reception staff always super friendly and efficient. Can not recommend this practice enough 5 star from me.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great dentist! Friendly, knowledgeable, explains exactly what’s going and what your options are. I didn’t like going to the dentist, these guys changed that for me. I would be lost without them. ⭐️
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I went in today for my appointment, the dentist was very welcoming and friendly. They explained clearly my treatment plan and extra bits that I could do at home to keep my teeth healthy
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I visited the practice and was treated by Mariyana today and I felt so comfortable as I am a really nervous patient. She didn’t treat me any different, she explained to me and answer all my questions and concerns. I’m so pleased she treated me and the practice and staff were really lovely.
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist Mariyana communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Aww such a lovely practice, all staff I met was very helpful and professional, especially big thanks to reception they sorted out my appointments very quickly!
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Saw hygienists Chidimma and Ria today and after having been initially scared, they put my mind at ease with their calming and friendly nature. They settled my nerves and i wouldn’t hesitate to go back for any further treatment done by Chidimma and Ria. Thank you for a good dental experience :)
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your Hygienist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My wife PARAMJIT Kaur Bhatia and my self Brijinder Singh Bhatia was happy that dentist was a lady dentist as she always wanted, and was happy that dentist handled her case with great professionally. Kind Regards P.P. PARAMJIT Kaur Bhatia B. S. Bhatia
Its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Absolutely thrilled with the multiple services I’ve received when it comes to my oral health. Mariyana is always friendly (and always singing away to the radio!) She’s also very professional, carries out her work really well and made me feel at ease when I had to have a root canal which I was nervous about. Also massive shoutout to the receptionist team who are always friendly and really helpful when it comes to answering enquiries. Got nothing but good things to say about my experiences here. Would definitely recommend to anyone looking for a new dentist :)
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mariyana and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Receptionists are extremely helpful, and the dentists are extremely knowledgeable. For somebody who’s scared of visiting the dentist, they made me feel at ease. Would definitely recommend.
Hi Haarisah, its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very friendly service the dentist's an staff brilliant I couldn't fault them with good payment plans Id definitely recommend my dentist, Harrington Street Derby to everyone
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great practice. Staff all very friendly and the dentist made me feel relaxed and confident
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have been using this dental practice for years and have had no problems. Both the Dentist Safa and the Dental Hygienist Chidimma have been straight and up front with my strengths and weaknesses with my dental health. Basically my teeth / gums are ok but they both offered constructive chriticism on how to improve my oral health i.e. flossing between teeth. Many people do not realise that bad oral health can affect whole body health and can contribute to heart disease. I always get lots of reminders for any forthcoming appointments. All the staff are friendly. 5 Stars!
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Safa and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent dentist, put my children at ease over several visits and now they look forward to going as well as looking after their teeth as instructed by the dentist. Overall an excellent experience
Good morning,
Thank you for your 5 star review and for taking the time to leave your lovely comments, which will be shared with the practice team.
Many thanks,
Patient Support Team
Fantastic experience: Extremely pleased with Dr Goranova! She did help with all my teeth issues and queries, explains cause and consequences and gave me plenty of recommendations so I can improve my gums and teeth! I’d highly recommend her services!! Thank you!
They are a really lovely practice and I know that Dr Goranova will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Mariyana is a gifted dentist and I feel confident that she provides the best service and advice possible. If she ever chooses to leave this practice, I will follow her!
They are a lovely practice and I know that Mariyana will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Dr Maryana is a superb practitioner…. She treated some serious dental problems with a lovely attitude. I felt no pain and had first class treatment. Thank you. All the staff are of the highest quality and the environment is quiet and relaxing. All the best, I will be back. Simon
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Been with my dentist for over 10 years. Excellent service
Hi Abigail, its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Negative experience: You don’t take NHS patients. So I advice you take nhs of ur page and write Boldly that you do private patients Only. I have been trying to register with you for over a year now, and u keep saying no space.
I am sorry for any confusion here. Our website does state 'accepting new patients', this is correct. Unfortunately, though at the moment a large number of our dental practices are at maximum NHS patient capacity and are only able to offer new patient spaces on a private basis. We do regularly review our new NHS places and offer these when NHS capacity becomes available. We cannot remove the NHS from the website as we do have NHS patients at the practice.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Always friendly and welcoming staff, whom do a very good professional service under difficult circumstances. The dentists themselves are very good and do a fantastic job. And turn a “the visit to the dentist “into a pleasurable experience. Thank you
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Thanks to Doctor Safa and Nurse Raya for filling my tooth without any pain and very quick. Cheerful and caring nature of both these girls made this procedure easy. Really appreciable!!!!!
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Doctor Safa and Nurse Raya and the practice team.
we look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great dentist who are under alot of pressure but still provide incredible service. The front desk staff are always friendly and happy to help I saw Nurse Raya who was really kind and welcoming and the dentist I saw was Safa and again she was very polite and welcoming and you could tell they were pros and knew what they were doing to a high standard I've had bad experiances in the past but they made the experiance a pleasant one, I felt no pain and they even dis loads of checks after to make sure my filling was okay and it filled me with confidence. They have toilets which were clean and a spacious waiting area. Wheelchair accesability. All it is missing is a decent car park but that is all
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
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