Copnor Dental Care - DentistryForYou (NHS & Private)

Fantastic experience: Very kind staff!

Fantastic experience: Vanessa is absolutely lovely,she's puts your mind at ease, and is always the perfect dentist

Fantastic experience: Friendly pleasent staff and very good service

Fantastic experience: Had my 6 months check up all ok but filling needed replacing, filling replaced during same visit. Brilliant service

Fantastic experience: Fantastic staff make you feel welcome and well looked after xxxx

Fantastic experience: Lovely place was very gentle and put you at ease

Fantastic experience: The best experience I have ever had at a dentist, friendly, efficient and very qualified. Would recommend highly to anyone looking for a dental surgery.

Fantastic experience: Vanessa is an amazing dentist ,always happy, makes you feel at ease ,never rushes appointment? I never thought I would be happy to go to a dental appointment and then I met Vanessa 5stars Receptionists are always smiley and knowledgeable 5 stars

Fantastic experience: From the receptionist who dealt with me all the way though to my dentist was a pleasure a friendly atmosphere within the dentist made to feel at ease and above all a great experience well done all !

Fantastic experience: Friendly hard working staff on desk. Lovely friendly, dental team, lots of useful advice.

Fantastic experience: Friendly professional staff. Did not have to wait long

Fantastic experience: My visit to the dentist was very good. Vanessa was very polite and friendly and put me ar ease straight away. This is my second time at this dentist and I am very happy with the treatment I have received. A Russell

Negative experience: I called the clinic regarding my 7-year-old child. His baby tooth has not fallen out yet, and a new tooth is already coming in behind the gum. I was worried and hoped he could be seen soon. However, I was told that the clinic has run out of NHS funding and cannot currently see NHS patients. The only option offered was to wait until more funding becomes available or travel to a clinic much farther away. This situation is very upsetting as a parent. When a child has a dental issue, it should not depend on funding availability. It makes me feel like patients are treated as numbers rather than people who need care. I hope the clinic and the NHS can find a better solution for children who need timely treatment.

Fantastic experience: Venessa & Melina all make me very welcome and alway when I leave im very happy with the work done on and very good customer service

Fantastic experience: The best dentist I’ve ever met! I had a massive molar removed and didn’t feel a thing. She was also very kind and understanding about my nerves.

Fantastic experience: Recently I had a great experience at this dental practice. The receptionist was friendly and welcoming, and the dentist was professional and made me feel comfortable throughout the procedure. I felt well looked after and would recommend them. Thank you.

Fantastic experience: Great dentist Vanessa

Fantastic experience: I was quite nervous about going to the dentist as I haven't been in quite a few years. Vanessa and Malina did the work and they put me at ease. I won't be so worried next time.

Fantastic experience: I cannot recommend Copnor Dental Care enough. Absolutely 5 Stars from me. My dentist is called Vanesa and she is the best. I am always completely at ease when I see her. Along with her dental assistant they are the A-Team and will help anyone nervous or anxious to relax. Thank you to the ladies on reception too. You all are amazing.

Fantastic experience: I visited Copnor Dental Care today for a filling and had an excellent experience from start to finish. The staff were welcoming, professional, and made me feel completely at ease. The dentist explained everything clearly, worked efficiently, and the procedure was painless and comfortable. The clinic was clean and well organised, and I felt genuinely well cared for throughout. Everything was perfect. I would highly recommend Copnor Dental Care to anyone looking for high quality dental treatment.

Fantastic experience: I just wanted to say thank you for the care you've shown about my teeth and gums in the l Time I've been with you! no other dentist has made such an effort. Kind regards, Emmanuel Egobu

Negative experience: My daughter had 2 teeth out in preparation for her brace to be fitted. She was in a lot of pain afterwards and I was due to have an appointment later the same morning. Because of her being in pain, I didn’t feel I could leave her on her own. I called to explain and they couldn’t have been less helpful. Lost my deposit as a result. Seem more interested in making money on cosmetic procedures than actually treating teeth. Also, just take a look at the copy and paste replies on the bad reviews. The incorrect spelling of ‘Unfortunately’ is the same on every response. They don’t care about patients.

Fantastic experience: I had a broken decayed tooth removed by Mariana she was very patient with me difficult extraction but she managed much to my delight & relief 10 out of 10 will definitely be going back no problem

Negative experience: Disappointed - my routine appointment was cancelled by the surgery and I have been completely unable to make a new appointment - I have tried calling multiple times different times of day, leaving several messages, emailing the management email and using the contact form on the website - not a single response! It is shocking and highly disappointing as I have previously had good experiences here. Not sure what has changed but I feel the need to leave this review so some action can be taken and new patients will think twice before registering here.

Negative experience: Absolutely the worst dentist I’ve ever been to — avoid this place at all costs! If I could give zero stars, I would. The customer service is absolutely disgusting — the staff are rude, unprofessional, and clearly don’t care about patients at all. I came in for an emergency appointment, in pain and desperate for help, and they treated me with no respect or empathy whatsoever. After looking at my teeth and identifying the problem, they had the nerve to tell me I’d need to pay for another check-up, because apparently the appointment I just had was “just a review.” Are you serious? I’ve never felt so robbed and disrespected by any medical professional in my life. The staff were snappy, dismissive, and completely uninterested in helping. You can tell the entire place is just after money — not your health or wellbeing. Do yourself a favour and stay as far away from this dentist as possible. There are plenty of good, caring professionals out there — this is not one of them. Save your time, your money, and your sanity.

Fantastic experience: Lovely dentist, clean and lovely polite staff, but for some reason noone ever (like ever) answers the telephone so always have to get bus or drive to make appointment but otherwise would recommend this dentistry

Fantastic experience: Always brilliant here friendly fast service. Brilliant to check your teeth for check in and hygiene

Fantastic experience: What a wonderful dentist! Myself and my son have been seen by Mariana in the last couple of days. My son was VERY nervous and at time extremely upset. Mariana was amazingly patient with him, she took her time to explain everything and answer all his questions. She was kind, caring and simply wonderful. I have been to see her for my appointment today, and while I'm not as nervous as my son, she was still so caring. I am so glad we found her at this dentist surgery. Thank you Mariana!

Fantastic experience: I highly recommend this dentist. Vanessa has been our family dentist for many years. She is highly skilled and very professional with an excellent bedside manner.

Fantastic experience: Got in as a emergency after a week of having severe tooth ache.staff very helpful and the dentist was very good in helping me and advising me on treatment.was also showed x ray which showed me how bad tooth was.have got appointment to then have tooth removed in just over a weeks time.3rd time at this dentist. Very happy with treatment to date.

Negative experience: PLEASE AVOID THIS PLACE!! New filling fell out on the same day, went back second time same happened, for the 3rd time the filling stayed but so is tooth pain when I chew on it, I was also asking to see a different dentist after the second time it fell out and they refused to let me book in with anyone else, the only other person I have managed to see in there had happened after the 3rd filling was done and then it became painful, then he told me I'm probably confused which teeth is hurting because based on the X-ray the other teeth next to it need root canal treatment which I have refused. I am now registered with a different dentistry where they have no clue what they done to the teeth at this place and they can not fix it so it's now need to be taken out. They also confirmed the one next to it do NOT need root canal treatment! There is probably only one dentist in this place who is experienced the rest of them freshly graduated or not much experience behind them.

Negative experience: So I'm actually deeply saddened by this because the dentist I had been saying was so so lovely and I was super happy. However the dentist had to reschedule a routine appointment for myself and my children which was given to me without any regard to date and time, I had to cancel this appointment the day before as I was incredibly unwell with strep. I did so via their telephone cancellation instructions. I have since called multiple times trying to reschedule this appoints and have even used their online appointment request form, no one ever picks up the phone and I have waited over an hour in queues multiple times for the line to go dead and no one has responded to my online request so we are months overdue our appointment I presume blacklisted for no reason.

Negative experience: Really, really, really bad experience. I paid for a tooth removal to be done by a specialist. Got an appointment for a removal but the receptionist was not knowledgeable enough to know from their records that the extraction should be done by a specialist that was referred by them (Copnor Dentistry). I got to the dentistry, to be told that the appointment was a mistake and the referred dentistry will contact me. Why on earth did they not inform me and cancel the appointment. Instead, I had to cancel my holidays and very important stuffs to honour the appointment. That is the lowest of the worst professionalism I have ever experienced. I wish there was a minus 10 rating.

Fantastic experience: Had some dental work done recently and I couldn't fault the dentist. Everybody at this practice is friendly and welcoming...Thank you

Negative experience: Came in as NHs patient and felt very pressured to get private treatments that I can’t afford . Feel treated differently from private clients and level of care is not the same definitely makes me feel horrible gen attending

Negative experience: Worst dentist I have attended. Never answer the phone or constantly busy and they take payment from you before you have even seen the dentist. Reception staff seem more concerned over taking your money than anything else. Will not be returning.waiting time was around 20 mins after my scheduled appointment.

Fantastic experience: I recently had two treatments and I could not be more pleased with the experience. Despite my needle phobia, my dentist was incredibly friendly and patient ensuring I felt comfortable and at ease.

Negative experience: Would give zero stars if I could. Registered online for NHS, took them two months to tell me to come in and fill in a form to register, failure number one. Then several months later went with my sister to register her, was told no longer taking NHS registrations and so I queried the status of mine and was told that they can't find me in the system, failure number two and that they can't even find out if I'm still being processed or not, another failure and more wasted time. Don't want to register now as don't trust they could look after my teeth if they can't keep a list of names! In a word: pathetic!

Negative experience: very good dentist until I had an emergency with a broken tooth, referred to have an extraction despite being 1st told a cap - then referral for a wisdom tooth (had all 4 wisdom teeth out 25 years ago), asked for them to send another referral for the correct tooth - was refused referral and told I have been taken off the Dentist's list and will no longer be seen - so have no referral and no Dentist due to putting in a complaint. Now putting in further complaint and obtaining medical evidence that I do NOT have any wisdom teeth - so I have been struck off the list for no proper reason than querying the problems. This should never have happened. Asked for the reason in writing and was refused.

Negative experience: they first smile you and make soo many mistake your name and many other things. first they mistake my name then i give them HC3 cartficite they put in system HC2 i give them. i ask them sevral time do i need to pay money they sayed no money need nhs will pay now nhs give penalty 100£. and also my teath is not good they don,t work properly. now i email them call them they don,t answer nothing not responding. don,t register with this dental not recomended.

Fantastic experience: After waiting for 10 months, I'm truly delighted with the treatment I received. The staff exhibited professionalism, kindness, and maintained a clean and tidy environment throughout. I'm grateful to my Dr Tehmina Raja.

Fantastic experience: A truly fantastic dentist service. From the reception staff to the dentist himself, I can’t fault the customer service. We are always made to feel welcome, they are transparent about their prices and that treatment has to be paid for up front (who can blame them when some people think it’s ok not to show up for an appointment!) The dentist has been very good with our children at their appointments. He is patient and explains everything that he is doing and this is greatly appreciated. We would highly recommend this dentist service.

Fantastic experience: Tehmina was very friendly with the kids, the surgery was very clean. Lucky to find a great NHS dentist Receptionist and manager both were very welcoming, Thank you

Fantastic experience: It took long time to get an appointment but the service was excellent the Dentist was very friendly and explained everything in details, staff are very friendly as well Highly recommend

Fantastic experience: Took a long time to get an appointment but the service was exellent

Fantastic experience: Excellent service as always! Vanessa is an amazing dentist who made me feel very comfortable during my check-up. The manager, Rena, helped me a lot during my appointment too.

Fantastic experience: Everything was clear and straightforward, good to have a solid dentist.

Fantastic experience: After struggling to find a regular NHS dentist, the team have been fantastic and I feel really well looked after. Very warm and supportive. The best Dentist I have had since I was a child (over 25years) Big thank you to the whole team

Fantastic experience: As I’m someone who is scared of the dentist from bad experiences in the past I was amazed at how comfortable and at ease they made me. Totally happy to have found this practice.

Positive experience: After filling out a form over 6 months ago to register for this new practice I still have had no contact and when calling they are none the wiser to mine and daughters appointments

Fantastic experience: Absolutely amazing top class dental surgery. Dentist is extremely kind and knowledgeable! The reception ladies are so friendly and helpful. I drive 2 hours to go here and it is truly worth it!

Fantastic experience: Had a tooth extracted today. Everyone was polite, caring and professional. I never felt a thing. Amazing place to sort your nashers out.

Fantastic experience: Very good dentist! I felt very comfortable during my appointment!Vanessa is a fantastic dentist and she made me feel very comfortable during my appointment! The manager, Rena, helped me a lot during my appointment too as I was unsure of how things worked.

Fantastic experience: Excellent service. We came 30 minutes early to our appointment, the reception team were very accommodating and welcoming to us. They were all very very lovely and just in general a very clean place to sit in as well.

Negative experience: I arrived on time for my appointment, however I felt very rushed and found the receptionists customer service to be very rude. I was asked to pay before seeing the dentist, which I found to be odd. The dentist was absolutely fine and explained things clearly and in a friendly manner. I felt that she was let down by the receptionists who asked for full payment for the future treatment. I explained that I could not pay in full at that time. I do not wish to return to this surgery as I felt it was all about the money and I think the receptionists need to go on some customer service training, or preferably not have a customer facing role.

Fantastic experience: Thank you very much for your help, The dentist was lovely and kept talking to me which helped keep me calm, Otherwise I did not feel much of anything. Thank you again.

Fantastic experience: I visited this newly opened dentist today for my 3 year old sons first appointment. Vanessa was his dentist and she made him feel so comfortable and at ease straight away. She was so lovely and it was nice to see the way she treats her patients. She’s definitely a credit to this dentist. My son said he wants to visit the dentist again because of the positive interaction he had with her. Thank you Vanessa!

Fantastic experience: Vanessa the dentist was amazing and the receptionist were very friendly overall had the best experience.

Fantastic experience: Fantastic dentist venessa and Katie are brilliant thanks for the fillings

Positive experience: Prompt service

Fantastic experience: Lovely staff all around especially their receptionist and manager . I believe his name was Hasani , top man. Rena their practice manager was very welcoming as well

Fantastic experience: My dad had an appointment the dentist recently, she was amazing, very gentle. The receptionists were welcoming, answered my dad’s queries in a polite manner. The dentist explained the charges well. Overall, I am very satisfied with their services as my dad is happy so I had to leave this review on my dad’s behalf. I am very happy we have a lovely dental practice nearby.

Negative experience: Be more welcoming, receptionist seemed all about the money rather seeing what appointments were available before taking money. Dentist rushing. My 1st appointment and didn't have time to do xrays. Dental nurse not confident in entering info on the pc that the dentist was saying ending in it being repeated 3 or 4 times. Not very professional.

Negative experience: Walked in to sign up as new patient. Receptionist totally disinterested. I queried one of the requirements on the form, and her response was mumbles, groans, and shrugs of shoulders. I asked her a repeat of the same question and once again, shrug of shoulders saying she doesn’t know. Extremely poor level of customer service. Although this should be expected when dealing with someone who can barely speak English. I told her I would go elsewhere as I didn’t like her attitude, she then started shouting at me telling me ‘that’s fine!’. Rude and not interested - wouldn’t be surprised if this was the owner I saw. Avoid, unless you don’t mind being spoken and treated with less respect than you deserve.

Fantastic experience: Very helpful. They gave my grandson a checkup today, and then we registered to join the practice. All staff very helpful and friendly.

Fantastic experience: Fantastic Dentist. Vanessa goes above and beyond to make sure you know what is happening and what your options are. She puts you at ease and makes sure pain control is paramount if having a procedure. Her assistant was lovely too. Best dentist I've ever been to, Thoroughly recommend!

Fantastic experience: Had the whole family have a check up today, lovely staff, all of whom were welcoming and friendly. The dentist herself was amazing with my two autistic children. Very reassuring and patient with them, both of my children are non verbal and lack understanding so was a very pleasant visit.

Negative experience: Not happy i don't know how they select their patient on what ground, being one of the first registered but not called or emailed

Negative experience: Have made numerous calls & sent emails to try & register as a new NHS patient at this practice. I understand there's a possibility of the practice not being open as of yet, so rather pointless of them leaving options of communication if they're not going to reply. I would like to know when they will be open. Also if I can register. Any answers most welcome.

Fantastic experience: I have to leave this review, I spoke with the practice manager a few days ago, I didn't realise the dentist isn't open yet!!, however Jo was so very helpful, A* advice. I will most definitely be registering myself and family here if all the staff are as kind as Jo. Thanks Jo.