mydentist, Gilles Dental Centre, Basingstoke

Fantastic experience: Very careful dentists and lovely staff. Thank you!

Fantastic experience: Carolina Barrios is an amazing dentist, very patient and is very knowledgeable and professional. I used to hate going to the dentist but now i feel completely fine thanks to Carolina.

Fantastic experience: My Dentist Chris Green is friendly, thoroughly professional and explains everything in a calm and logical way.

Negative experience: I took my 96 year old mother for a dental appointment at 2. We were ten mins earlier it was raining. And my mother was short of breath . The lady at the. Door refused us entry even when my mum asked if she could have a seat . The reason. They were having lunch and they don’t like to sit in reception as this is what they would have had to do if we had entered . I understand we all are entitled to lunch but I would have thought there would have been a more thoughtful approach . Extremely disappointed

Fantastic experience: I recently had to have a tooth extracted. A molar. I can’t thank Christopher Green enough and it was well worth the expense (private patient). Apart from the loud crack it was painless. No loss of blood. No problems. I can’t speak more highly. He also did a filling (expensive) a year or so back but you honestly can’t see which tooth is filled. Recommend him 100%.

Fantastic experience: Fantastic surgery puts you at ease the minute you walk through the door thank you

Fantastic experience: Fantastic service and friendly team

Fantastic experience: Warm friendly welcome from staff. Excellent dentist and nurse. Made to feel comfortable.

Fantastic experience: I've just returned to Gillies Dental, as I moved away. I had my first root canal performed by Chris and was very worried about how much it would hurt but I didn't feel a thing. He was so supportive keeping me informed for each step and I felt very comfortable. The receptionists are helpful and friendly and helped make my visit a pleasant one.

Fantastic experience: Pedro is an asset to you. Very thorough and helpful. Also very good with explanation to children.

Fantastic experience: I moved to the practise last year and have seen Pedro matos Rito each time. He’s honestly the best dentist I’ve ever had. Gives really sound advice, prescribed me special toothpaste to help prevent decay.I’ve always been a nervous patient (literally cry and shake through an any type of procedure) he was calming and incredibly patient with me! Both him and his nurse (Alina I believe her name is) were incredibly kind and walked me through the whole procedure before I had a filling. If you’re a nervous patient or just want a dentist who is genuinely passionate about his job and teeth, then this is the man for you! I won’t go as far as saying I look forward to my next appointment, but I no longer fear it as much as I did before!

Fantastic experience: Fantastic service and friendly team. Pedro Matos Rito is a joy to visit and that's saying something as I've never been keen on a trip to the dentist. He is thorough and explains everything clearly. Here's hoping he stays at the practice otherwise I will be trying to track down where he goes

Fantastic experience: I have been seen and treated by Pedro Matos Rito several times now and I have to say he is one of, if not the best dentist I have ever had. And I have been seeing dentists as an adult for over fifty years. I need to get him fitted with a tracker in case he leaves the practice .

Negative experience: Wasted all my time waiting for Gp after self login but later told me that the Gp is not in Today. We Sacrificed out time to be here. Although we are here for our own treatment but you’re also here for us. At least call us for us not waste our time but rather came here to realise after spending an hour and thirty minutes waiting. It’s so sad

Fantastic experience: Great staff and always a great welcome at reception, especially from Val. Thank you to all the team for keeping us healthy through our mouths.

Fantastic experience: Annual review. I was given a very thorough examination, excellent treatment and clear explanation. Reception staff were very pleasant and helpful.

Positive experience: The dentist was very informative and has been so helpful with explaining dental care. Much more than any other I have ever had.

Fantastic experience: Friendly helpful.team

Fantastic experience: Great staff, managed to make going to the dentist much more comfortable for me by explaining what was going on throughout the visit. Thanks!

Fantastic experience: Had an extraction this morning and I was very nervous, Anju Mathew and her assistant were wonderful putting me at ease and sorting me out so efficiently with care and support. Must also commend the reception support as well. Great service all Thank you all.

Fantastic experience: As a family we have received treatment from Mr. Chris Green at My Dentist for more than 5 years and have always received excellent treatment. The receptionists are always helpful and careing. Even when under pressure they are always helpful.

Positive experience: Very polite and friendly service,

Fantastic experience: Christopher Green and the team. The best Dentist I've ever had. Explains in detail what he is going to do, constantly asking about you comfort. Very thorough and professional. Highly recommended.

Fantastic experience: Firstly I would like to say my whole family have never had even remotely a bad experience here, we are always well received and always feel very well looked after. Specifically what has prompted me to write this review is the treatment I received when I had an emergency where somehow half of what I thought was a perfectly healthy tooth broke off leaving me with a gigantic hole and razer sharp edge on the remaining part. I spoke to the receptionist who I always find very helpful and a pleasure to deal with and she managed to find me a slot that morning to come in as I was due to go on holiday imminently and I could have the tooth like that for a week. When I arrived I found both receptionists very sympathetic and understanding of my situation, I felt (like I always do here) in very good hands. When I got called in Dr Zabollnejad was very welcoming and immediately got to work treating the broken tooth. I couldn't believe how amazing of a job he done in such a short space of time. I was certain it would be a lost cause and just an extraction. The quality of the repair is almost like the damage never happened and its my understanding that this is just a temporary fix to get me through the holiday and I have a follow up appointment for when I get back. Dr Zabollnejad, you are a master of your craft and have a solid team around you. Thank you very much to all of you for all your help

Fantastic experience: I thought the treatment I received was excellent and the reception staff very helpful.

Negative experience: Absolutely disgusted by their underhand and immoral practice of cancelling appointment after appointment during 2020, then stating that its emergency appointments only in 2021 then striking off my whole family in 2022 for non-attendance for an appointment never even made. It seems just a way of reducing their patient list. Then to top it off, the disinterested and frankly unprofessional receptionist is rude, dismissive and confrontational. Not that this review makes any difference as they have their patients over a barrel. 0 out of 5.

Negative experience: If I could put 0 stars I would. First of all they should change receptionist. She even didn’t let me explain problem properly. Instead of getting help and understand the situation I got an advise to call at Thursday for emergency appointment which I can’t afford. 1.25% increase for NHS and you can’t get proper treatment nor service with them. Same with a GP. Zero understanding from their side. Had to call my previous dentist (Reading) guess what after explaining to them how much in pain I am they sorted first available appointment plus rest of the favours what I had.

Positive experience: Clean tidy and had gel

Negative experience: ABSOLUTELY A DISGRACE. Had my appointments cancelled keep telling to phone next month and so on ..... Excuse was to say we had 3 dentist leave awaiting a start date for nearly 3 months now. Not surprised in the slightest why they would leave working in a place that offers this kind of treatment. Now we are expecting a 1.25% increase in NHS next year you should be ashamed for this rubbish!! Not even worth a 1 star.

Negative experience: Struggling to get appointments with dentist taking last minute leave and reducing hours. Arrived today with an hours wait - no contact made prior to appt time. There was plenty of time to get in touch to save me being put at risk in a waiting room. Poor service

Negative experience: I have had 3 appointments scheduled in the two months (for myself and children). The first one was cancelled an hour before because the dentist couldn't make it to work. The rescheduled appointment yesterday for my daughter at 8.45am was 45 minutes late as the dentist was late to work and my appointment today was informed, after waiting for 20 mins, that would be at least another half hour as they had 2 emergency appts in that day. The receptionist was lovely as clearly not her fault and she has the painful job of passing this information on but my experience has been extremely frustrating. Now got to wait till mid June for my rescheduled appt as had to get back to work.

Fantastic experience: Just Excellent ! - I have been with them 10 years which is testament to how good they are. What you really want from a dentist is to feel at ease and receive professional treatment. They always offer that, superb dentists with fast appointments and friendly helpful reception staff as well. I fall under the category of "nervous" to say the least, but have never once felt worried about going to Gillies. Just friendly professional people doing a great job !

Fantastic experience: As a new patient with a fear of dentist from a bad experience I was put at ease right from the start, the reception ladies were very welcoming and understanding as was the dental nurse she was very friendly, understanding and professional, Mr Green put me right at ease , explained everything and was very professional , the whole team and experience he's made me alot less fearful a big thank you. I highly recommend.

Fantastic experience: All I can say is a massive thank you to Mrs huma ghazanfar. Needed my tooth out. Been in pain for awhile and no messin. She looked at it and said do u want it out. I deffo said yes. And boom she got it out with no problems. Great service. And was in and home within the hour.

Fantastic experience: I'm a nervous patient, but this surgary is fantastic. I was met at the front door by a nurse who took my temperature and put at ease. I had a wisdom tooth removed by Viktoriia Macmillan, she explains what she is going to do and always conscious that I was ok, she explains and shows everything at the end. Fantastic dentist.... the receptionist... Nurses... Very friendly and made my experience as good as it could be. Thank you all. Karen Marsh

Fantastic experience: Go here all the time my dentist is fantastic.

Fantastic experience: I have been a patient at Gillies Dental Centre for a long time and have always felt completely satisfied with my treatment. As far as I am concerned I cannot suggest anything more to improve the care I have been receiving.

Negative experience: They gave out old £1 coins as change even though these are no longer legal tender, they never have any money so often have to owe it to you, and they try and sell you stuff that you don't need. Avoid this dentist No it is definitely this dentist thanks

Fantastic experience: I have always been quite nervous of Dentists after a bad experience years ago, however I have found Viktoriia Macmillan to be superb, she explains what she is going to do and is always conscious that you are ok, she then explains and shows everything at the end. I have also seen other reviews that say reception is bad, I have no complaints at all, they are always helpful and friendly. Thank you!!!

Fantastic experience: An excellent service; I suffered a broken tooth due to a hard seed which caused a fracture to the side of a rear tooth; on contacting the surgery just after lunch on a Friday I was given an early afternoon appointment on the same day and the tooth was repaired.