mydentist, Station Road, Hednesford
mydentist, Station Road, Hednesford is a dentist offering: dental exams and checkups, emergency appointments, dental fillings, hygiene, extractions, composite bonding, NHS appointments, dentures, whitening, straightening, and dental implants in Cannock
Opening hours
- sunday: (closed)
- monday: 9:30-17h
- tuesday: 9:30-17h
- wednesday: 9:30-17h
- thursday: 9:30-18h
- friday: 8:30-16h
- saturday: (closed)
Photos of mydentist, Station Road, Hednesford
Services and Treatments
mydentist, Station Road, Hednesford: Reviews
Fantastic experience: We had a very welcoming experience from start to finish. Arpit was fantastic with all of the children and made them feel comfortable and at ease throughout their appointments. Thanks to this, the children don’t mind going to the dentist at all! We would highly recommend Arpit Grover to anyone looking for a caring and professional dentist.
Fantastic experience: Great service as always, Eleanor and Nadra were great and explained everything to me
Hi Raffaele. Thank you for sharing such kind feedback. We are so pleased you had a positive experience at the practice and look forward to welcoming you back.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Its been my first visit to this dentist. I'd been with the same dentist for nearly 20 years, so changing wasn't an easy decision after moving to Cannock. I'm very particular about my dental care. Dr Arpit Grover looked after me on my first visit, welcomed me with a big smile, and patiently answered all of my endless questions. A very positive first impression. So far, so good!
Hi Guy. We are pleased to hear that your first visit left such a positive impression! We understand that changing dentists after nearly 20 years was not an easy decision, especially when you are so particular about your dental care. It is wonderful to know that Dr. Arpit Grover was able to make you feel so welcomed and at ease during your visit, and that he took the time to patiently answer all of your questions. It is lovely that you felt so well cared for, and we hope that this is the beginning of a long and positive relationship with our practice. We very much look forward to welcoming you back on your next visit!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very professional, good consultation and advice given by my dentist
Its great to receive your 4-star review, thanks for taking the time to leave this.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been using this dentist in station road for many years they put you at ease explain everything and very courteous and professional i would go as far too say its a joy too go there would never use anywhere else thank you mydentist for all you do for me and the wife
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Just like to say thank you to both Dr Yusuf and Nurse Nadra for making my visit as smooth as possible. This was my first visit and everything was explained. I even had an extraction which the previous dentist failed to advise. This was done so quickly I had to ask twice.
We are thrilled to hear that Dr Yusuf and Nurse Nadra made your first visit smooth and that the extraction was handled quickly and effectively. Thank you for sharing your positive experience.
Kind Regards
mydentist Patient Support Team
Fantastic experience: First visit today. Was a little anxious but I needn't have worried. Arpit put me at ease immediately, he explained everything that I needed doing, how he was going to do it and how long all my treatment would take. Nadra was very helpful too which was very appreciative on my behalf.....would highly recommend.
We're thrilled Arpit and Nadra were able to put you at ease and provide clear explanations during your first visit. Thank you for your high recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Absolutely marvellous experience for my husband who was very anxious. Everything was explained fully and it was clear that he was in control of the examination and consultation. Even managed to have a scale and polish! We can’t praise Arpit and Nacra highly enough. Would definitely recommend this practice.
Hi Mary. We are pleased to hear that your husband had such a positive and comfortable experience at the practice, especially given his initial anxiety. It is so important to us that every patient feels at ease and fully in control during their visit, and we are glad to hear that this was achieved during his examination and consultation. It is also fantastic to hear that he was even able to have a scale and polish during the appointment! We are so grateful for your kind recommendation and look forward to welcoming both you and your husband back at your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Can’t praise the Hednesford branch of MyDentist highly enough. Had a fear of the dentist following a bad experience years ago but Eleanor & Nadra have helped massively, explaining everything clearly and making sure procedures go smoothly. Thank you.
We are thrilled to hear that Eleanor and Nadra have helped ease your fear and made your visits smooth by clearly explaining everything. Thank you for your kind words about our Hednesford branch.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent practice..very professional and attention to detail. Staff are very pleasant and friendly..I was treated for a replacement filling by yousuf ,who was brilliant..highly recommended.
Thank you for your excellent feedback. We appreciate your kind words about our professional approach and team's friendly service, thanks for the recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Eleanor and Nadra were super friendly and supportive during my first dental appointment with your surgery. I was anxious but felt comfortable throughout the treatment procedure today. Booked for follow up appointment
Hi Nicki. Thank you for your wonderful feedback. We appreciate you sharing your positive experience and are pleased you felt comfortable throughout your treatment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: After having an awful experience with my old dentist I found this dentist still taking NHS patients for myself and daughters. Dr A Grover has been amazing with my treatment. Explaining the procedure, different options, cost, outcomes etc and finally helped me get my confidence back and to smile again. It’s a bit of drive to get the dentist from where I live but it’s worth it and I’m so pleased he is my dentist now. Plus Sharon his assistant who has been lovely too :)
Your positive feedback is appreciated. We are pleased our team helped restore your confidence and smile.
Kind Regards
mydentist Patient Support Team
Fantastic experience: A friendly, attentive and professional service experienced from reception to consultation.
Hi Michael. We are pleased to hear about your positive experience with our reception and consultation services.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Needed extraction, this was done professionally, with care and friendliness. I experienced no pain in the surgery or since. I will most certainly return for my check up in six months.
Hi Sandra. We are pleased to hear your extraction was handled professionally with care and no pain experienced. We look forward to seeing you in 6 months.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great service
We are thrilled to hear you experienced great service at our Station Road practice.
Kind regards
Julie - mydentist Patient Services Team Leader
Fantastic experience: A excellent service Arpit the dentist supported by Nadra explained clearly the procedure before and after , a first class service
Hi Gary. Thank you for your 5 star review. We appreciate your feedback regarding our first class service and clear explanations provided.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had my first appointment after 5 years of not going to a dentist. I was nervous as I knew I was having issues but Dr Arpit Grover and the dental nurse Kim were so lovely, really put me at ease. Arpit did a thorough check and sorted out what needs to happen which wasn't as bad as I thought. They were very professional, approachable, friendly and so so good at their jobs. I'm not nervous for next appointment now. Please don't hesitate if you need a fantastic dentist, see Arpit Grover. Thanks again both xx
Thank you for your lovely feedback about Dr Arpit Grover and Kim.
We’re so pleased to hear that they helped put you at ease during your first appointment in years and made the experience comfortable and reassuring. It’s wonderful to know you feel confident for your next visit, and your kind words will be passed on to the team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Having not been to the dentist for sometime, made an appointment with my dentist hednesford with arpitt grover He put me at ease was so lovely I can highly recommend him, very professional and thorough full examination , I couldn't be any happier thank you much.
Thank you for your lovely feedback about Dr Arpit Grover.
We’re so glad he was able to put you at ease and provide a thorough, professional examination. It’s wonderful to hear you had such a positive experience, and your recommendation is much appreciated.
Kind Regards
mydentist Patient Support Team
Fantastic experience: All of my family goes to this practice and our dentist Rosica Chilingirova and her assistant are absolutely amazing, my two young children love going to the dentist and they are so patient and thoughtful! I couldn't recommend more! Thank you so much!
We're honored to hear about your positive experience at mydentist, Station Road, Hednesford. Thank you for your review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I saw Dr. Soumayya Alhajeh for an emergency broken tooth and had a fantastic experience. From the moment I arrived, all of the staff were polite, welcoming, and made me feel at ease. Dr. Alhajeh was professional, kind, and explained all my options clearly. The repair looks completely natural—you can’t tell the tooth was ever broken. I’m extremely pleased and grateful for her excellent work.
Hi There. Your positive feedback is appreciated. We are pleased to hear about your fantastic experience with Dr. Alhajeh. Thank you for sharing your kind words and for your 5 star review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: The treatment was more wonderful than wonderful. I registered all my children with Dr. Sumaya and their teeth were treated quickly with a thorough explanation of their condition. With many thanks to all the staff
Hi Salah. We're happy to hear that you had a wonderful experience with Dr. Sumaya and the staff at mydentist, Station Road, Hednesford. Thank you for sharing your positive feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Ive had my invisalign treatment and assessment with Dr Soumayya at mydentist. All staff were professional and welcoming, Dr Soumayya particulary is an extremely competent and lovely doctor. Im very happy with my results and would recommend Dr Soumayya to anyone. Thank you all
Hi May. We are pleased to hear about your positive experience with Dr. Soumayya at mydentist. Thank you for recommending her services. It is amazing to hear that you are happy with the results of your Invisalign treatment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Hi I would like to say that my visit to the dentist was a good experience,Arpit and Kim were exhalent one of my best visits to a dentist. They were very polite and clearing. Thanks
Hi Adam. We are pleased to hear about your positive experience! Thank you for recognising our team's polite and clear service.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I’ve struggled to find a dentist for a while but eventually found this one. I’m really anxious about the dentist but I had a 5* experience. The receptionist was really polite and helpful. Waiting room was lovely and spacious. I saw dentist Grover. I explained that I was anxious and they talked me through everything which I’ve never had before. No judgement from not being able to get in any sooner even though I had cracked a tooth. My treatment plan was fully explained to me and the dentist I saw was really knowledgable. My mind was really put at ease and changed my perspective on going to the dentist. I’ve got to go back to have work done but no longer feel anxious about it as I was made to feel so at ease. Will definitely be recommending this dentist. Thank you so much!
Hi Amy. Thank you so much for sharing your wonderful experience with us. We are pleased to hear that our team was able to ease your dental anxiety and provide you with the excellent care you deserved. It's particularly meaningful to know that our receptionist made such a positive impression with their polite and helpful approach, and that you found our waiting room to be a comfortable space. We're glad that dentist Grover was able to take the time to talk you through everything and explain your treatment plan thoroughly - this is exactly the kind of patient-centered care we strive to provide. It means the world to us that we could change your perspective on visiting the dentist and that you no longer feel anxious about your upcoming treatment. Thank you for taking the time to share this feedback and for recommending our practice to others.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Called to see if I could get an emergency appointment. They got me in within an hour! The receptionist was welcoming and Tahreema was amazing. She explained everything in detail to me, sorted out my problem even though she didn't really have time and walked me through what I needed doing next. Would recommend to anyone!
Hi Rachael. Thank you for sharing your positive experience with us. We're pleased that our team was able to provide you with excellent emergency care and get you in within an hour when you called for an urgent appointment. It's wonderful to hear that our receptionist made you feel welcomed from the moment you arrived. We're particularly pleased that Tahreema was able to explain everything in detail to you and take the time to sort out your problem, even with her busy schedule. Her dedication to walking you through what you needed doing next really reflects our commitment to comprehensive patient care. We appreciate your recommendation and are happy that we could help you during your dental emergency.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Dr Chilingirova is an amazing dentist. For someone who has always been scared and doesn’t like going to the dentist, she’s lovely and so careful whenever I need any work done. She’s very patient and truly makes a dentist visit as pleasant as it can possible be!
Hi Eva. Thank you for sharing your experience. We're pleased that Dr Chilingirova made your visits comfortable and pleasant despite your dental anxiety.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent work carried out on my teeth today. very professional and fast and felt no pain at all 10/10
Hi Alex. We are so pleased to hear about your excellent experience! Providing professional, fast, and pain-free treatment is our priority.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Great service and a lovely dentist, seem to work well as a team
Hi Michelle. We are pleased to hear about your positive experience with our team and service. Thank you for your kind words.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Friendly and efficient service
Hi Stuart. Your positive feedback is appreciated! Thank you for your kind words.
Kind Regards
mydentist Patient Support Team
Negative experience: Hednesford practice was fine for annual check ups, but as an NHS customer when I broke a tooth last year and needed urgent treatment, due to a sharp piece of tooth constantly cutting my tongue, they were going to make me wait 2 months for an appointment due to a dentist having quit recently. They offered a private appointment but even then I would have had to wait for over a month! I had to go elsewhere far out of my area for private treatment, since no other local Dentists were taking on new NHS patients. Probably won’t be going back.
We are sorry to hear that you are unhappy with wait time for an appointment. Unfortunately, appointments are in extremely high demand at the moment and our dentist’s diaries are fully booked. Please be assured we are working hard to increase our appointment capacity.
Kind regards,
mydentist Patient Support Team
Positive experience: Not a fan of going to the dentist but the staff are really nice and make you feel at ease would highly recommend
Hi Hayley, Thank you for taking the time to leave us a 4 star review and recommendation. We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Negative experience: Rubbish dentist won't accept NHS patients. Been trying to get an appointment with the dentist for the past year and constantly keep getting turned away despite already being a patient there. Due to being pregnant my teeth have been damaged various fillings fallen out YET dentist STILL refuses to see me. APPALLING SERVICE! They'll only see me if I pay as a private patient. (Pathetic excuse they just refuse to see me as I have a exempt certificate and they just want money). Had to go to emergency dentist to be seen.
Thank you for your feedback and I am sorry for any inconvenience caused. Unfortunately, as this practice is already at maximum capacity for NHS patients, they are currently unable to offer you an NHS place at this time. In some practices where we have no NHS appointment capacity, we do have alternative private options for patients to access dentistry, outside of the practices NHS contractual obligations. We will always offer patients this option as an alternative, so our patients can make an informed choice on their dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Dr. Rositsa Chilingirova is one of the best in your Dental Practice, doing everything with a lot of care, explaining quite well with details.
Hi Martin, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr. Rositsa Chilingirova.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: All the staff were polite and efficient. The appointment was on time. Best of all the check up and clean were painless.
Hi John, Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My dentist was Dr. Soumayya. Everyone was polite, pleasant and efficient. I had no issues at all.
Hi Melissa, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Dr Soumayya and the practice team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Negative experience: Not very impressed. Was told I needed a filling & intensive gum treatment. Went to another dentist for a second opinion. No filling needed, no other treatment necessary! 6 monthly check up
We are very sorry to receive your 1 star review, however we are unable to find you as a patient at this practice. If you wish to discuss this matter, please contact the practice and ask to speak to the Practice Manager about your experience. If you have incorrectly added the review to the wrong practice could I ask that you, please remove it and add to the correct practice for a response.
Kind Regards
{my}dentist Patient Support Team
Negative experience: Not flexible at all. Arrived 5 minutes late after 3 diversions and heavy traffic and unable to see den.
Thank you for your review. I am sorry to hear that you are unhappy.
Due to the clinician’s commitments you would have been advised to re-book the appointment. The practice cannot accommodate lateness as diaries are fully booked at this time and any delays would then negatively impact on the other patients waiting.
Kind Regards
{my}dentist Patient Support Team
Negative experience: I booked my son in to see the hygienist for 4.40pm. I was contacted late morning to say that the appointment had been cancelled for that afternoon, no reason was given. Two days later I called in to the Practice to ask for another appointment only to be told that they had cancelled the previous one as my son was the only patient that day and it wasn’t fair to ask the hygienist to come in for one patient .
We are sorry to hear that your are unhappy with the service that has been provided to your son and his appointment. Hygienist do work on a Private basis and are self-employed, therefore they manage their own diaries. Under normal circumstances full days would be booked to ensure as many patients as necessary were seen on the days that the Hygienist is in the practice. I understand that you have since rebooked an appointment and I trust this is satisfactory for you.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Brilliant
Thank you for taking the time to leave us a 5 star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Hi just to say that I have been to my dentist in Hednesford and the treatment was very much appreciated by my self and would recommend them to my family.
Hi Robert, its lovely to hear that you trust the practice with your dental care. Thank you so much for your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Negative experience: Arrived for my sisters appointment for a supposed hole in her tooth. They examined my sisters tooth and said she had a hole in it and an infection that would require a root canal surgery or a tooth extraction, the surgery itself was not explained and any questions I asked in regards to what they had told her went unanswered and I was ignored multiple times, my sister is young and quite vulnerable so I took control with trying to ask questions so my sister could better understand. We were told to go downstairs and book in for a check up, they couldn’t get in her until the new year for this even though she was in severe pain and it was not explained why she was coming in for another check up when they knew the issue and she needed the surgery to be booked in. Nothing was explained at all and as I work in the NHS in a patient facing role I was appalled at the care given by these healthcare professionals and the lack of communication with patients.
We are very sorry to receive your 1 star review, however we are unable to find you or your sister as a patient at this practice. If you wish to discuss this matter, please contact the practice and ask to speak to the Practice Manager who will be able to discuss with your sister her experience. If you have incorrectly added the review to the wrong practice could I ask that you, please remove it and add to the correct practice for a response.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Never like going to dentist. She does a good job can't complain still unpleasant in the chair
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very good would recommend it to everyone
Thank you for your 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had a lovely experience at this practice. The staff is so helpful and they always make you feel welcome. Highly recommend this practice!
Good Afternoon Jesmeet
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Used this practice for 35 years and experienced change but the dental services provided, whether NHS or private treatments, have been highly maintained. My Dentist are Covid secure in all areas, dental surgeon never keeps you waiting, being very aware of patient’s nervousness! The receptionists are personable and I have to record my personal thanks to Sim, my dental surgeon, who not only has an excellent ‘bedside’ manner, talking you through all stages of your treatment.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Negative experience: Terrible attitude from the receptionist. Taking my needs elsewhere
We are very sorry to receive your 1 star review and would very much appreciate your further feedback. If you would like to share your experience with us, please e mail [email protected] and we will investigate your concerns.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Dr Simran was amazing. Initially I was very nervous about going to the dentist, but she kept me calm and made sure the procedure was as comfortable as it could be. The after care advice was thorough and I will definetely be going back for my regular checkups. The staff were covid safe and friendly. Will definetly recommend
Good Morning Harpz
Thank you for your 5 star review which is very much appreciated. I am very pleased to hear of your experience and we look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
Fantastic experience: Dr. Sim Bhambra is very inviting, and completely changed my experience of the dentist. Great team, I would definitely recommend!
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Negative experience: suffer really bad with anxiety so when I go to a dentist my anxiety hits a high I made sure to make them aware of this... at my appointment they wanted to take an x-ray and I was finding it really hard to fit it in my mouth and the man who was doing it for me told me to get out and slammed the door behind me.. my partner in the past having a tooth out and the lady had both her knees on his chest.... worst dentist ever I advice you not to go here
We apologise for the delay in responding to your review. We have identified an issue that has meant we have reviews that have not been responded to for over a number of years involving a few of our practices. This issue has now been resolved and we trust your issue has now been resolved. Again, we apologise for any inconvenience this may have caused.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very thorough with Covid regulations. The staff have so much extra work and still remain very pleasant. Sonny is the Dentist that I see, a very welcoming, lovely lady. Thankyou all for making the Dentist a pleasant visit.
We apologise for the delay in responding to your review. We have identified an issue that has meant we have reviews that have not been responded to for over a number of years involving a few of our practices. This issue has now been resolved and we appreciate and thank you for taking the time to leave a wonderful review for our practice.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Everyone here is friendly and professional. I always feel that I am being well taken care of with this dentist.
We apologise for the delay in responding to your review. We have identified an issue that has meant we have reviews that have not been responded to for over a number of years involving a few of our practices. This issue has now been resolved and we thank you for taking the time to leave this and please be assured we do appreciate the time you have taken to leave this.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Been with this dental practice for several years now. Always see the same dentist, who only ever, carries out the dental care needed. My dentist in Hednesford offer a Friendly & welcoming environment, I wouldn't hesitate to recommend to others, especially if you worry about going to see a dentist.
We apologise for the delay in responding to your review. We have identified an issue that has meant we have reviews that have not been responded to for over a number of years involving a few of our practices. This issue has now been resolved and we thank you for taking the time to leave this and please be assured we do appreciate the time you have taken to leave this.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very good everyone gets nervous visiting the dentist but they are friendly and put you at ease straight away well done xxx
Good morning,
Thank you for your 5 star review and for taking the time to leave your lovely comments, which will be shared with the practice team.
Many thanks,
Patient Support Team
Negative experience: Dentist just Rush's the work through me and my wife was left with sharp bits of theath my cap was incorrectly fitted she fits three hours worth of work into half hour and makes a mess of it all
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