Bupa Dental Care Poundbury
Information about Bupa Dental Care Poundbury
DT1 3WH, Dorchester
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-16h
- saturday: (closed)
Our practice is located in Poundbury, just outside Dorchester. We treat private patients and provide NHS dental care for children. We accept referrals from other dentists and offer emergency appointments. As well as general dentistry, such as check-ups and hygiene appointments, we offer cosmetic treatments, including veneers, whitening, orthodontic treatment to straighten your teeth and dental implants. Our wheelchair-friendly practice has a free car park and free on-street parking. Bupa has added a new dental allowance to self-paying private health insurance policies. This includes one appointment at a Bupa Dental Care practice and £300 towards restorative treatments for everyone on your policy per year. Contact us to find out more.
Our comment from Best Dentists about Bupa Dental Care Poundbury:
Bupa Dental Care Poundbury is a highly regarded dental practice known for its excellent service and friendly staff. Patients consistently praise the practice for creating a welcoming atmosphere and for the professionalism of the entire team. Highlights of the practice include:
- Expert Care: Patients appreciate the skill and attentiveness of dentists like Dr. Alireza Shayestah and Dr. Diana Nuca, who are recognized for their gentle approach and ability to make dental visits comfortable.
- Comprehensive Treatment: The practice offers a range of services, from general check-ups to specialized treatments, with clear explanations provided for each procedure.
- Friendly Environment: Reviewers frequently mention the warmth and approachability of the entire team, making even the most anxious patients feel at ease.
- Efficient Scheduling: Patients find it easy to book appointments, with minimal wait times and a focus on patient convenience.
- Modern Facility: The practice features a clean, modern environment equipped with the latest technology to ensure the best care.
Overall, Bupa Dental Care Poundbury is highly recommended for anyone looking for quality dental care in a friendly and professional setting.
Services and Treatments
Bupa Dental Care Poundbury: Reviews
Fantastic experience: I had my teeth done today with Alireza Shayestah and I’m in love with them. They look so natural. Would 100% recommend - the whole team is lovely.
Fantastic experience: Excellent dental practice with a lovely team. Always made to feel welcome. Dr Shayesteh is a fantastic dentist and very skilled at his craft. Always feel confident in the care I get from him.
Hi Mehrdad Bordbar, Wow, thank you for giving us 5 stars and providing a fantastic review of our practice and team. It is great to read that you were looked after and informed of various treatment options, allowing you to make an informed decision about your own oral health. We look forward to welcoming you back to Bupa Dental Care Poundbury.
Fantastic experience: Fantastic service before during and after treatment
Hi Sandra Scott, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Bupa Dental Care Poundbury. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Fantastic experience: I have just competed my Clear Correct journey with the lovely Dr Diana Nuca and I am just thrilled!! Approaching 60 years of age I had given up on ever having “nice” teeth!! But Diana has changed all that and it has made me feel so much happier and I smile all the time!! Thanks so much and would highly recommend! Helen Hart x
Hi Graham Hart, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Bupa Dental Care Poundbury. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Fantastic experience: Having had an emergency filling, the staff were so friendly and cheerful it made it almost a pleasure having treatment
Hi Roger Martin, thanks for taking the time to leave us this review, we really appreciate it. We’re glad we’ve been able to deliver the care you deserve, thank you for being such a loyal patient of Bupa Dental Care Poundbury.
Fantastic experience: Great experience! Dental hygiene assistant was kind and attentive.
Hello Emma Constant, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Bupa Dental Care Poundbury. We look forward to seeing you again in the future.
Fantastic experience: Needed a new dentist for my son, very easy to get an appointment. And staff always friendly.
Hi Melissa Spencely, thank you for taking the time to leave us this 5* rating & great review. As a new patient it is fabulous to know we have hit the ground running with regards to your experience and care at the practice. We look forward to seeing you again.
Fantastic experience: Pounbury Denta Service
Fantastic experience: Nice environment, friendly staff and on time. Looking after my teeth.
Hi harri spencely, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Bupa Dental Care Poundbury and we look forward to seeing you again in the future.
Fantastic experience: Rebecca the hygienist and the nurse were both brilliant and very friendly!
Hello Jack Murphy, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Bupa Dental Care Poundbury.
Fantastic experience: Excellent service and friendly staff. The team is professional, patient, and really cares about their patients. Highly recommend this practice!
Hi Sydney Sutton, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Bupa Dental Care Poundbury.
Fantastic experience: Fabulous care the whole team give you! I am so nervous when it comes to my dental appointments but they always put me at ease! And the care I get is more than I could ask for! So glad I found these guys!
Hi Hannah, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Bupa Dental Care Poundbury.
Fantastic experience: Everything went well. Theo was his normal professional self, I wouldn’t go anywhere else. Very friendly staff.
Hi Robert Winsborough, many thanks for your feedback. We’re so pleased to read your comments.
Fantastic experience: The staff were so kind and friendly which made a tooth extraction less daunting. An amazing professional dental surgeon and assistant who showed empathy and kindness at all times.
Hi Clare Smith, Wow, what a fabulous review for the entire team - thank you. As a patient who has been referred to us from another clinician, it is especially lovely to know that the whole team has given you such a positive experience of themselves and the practice. We really do appreciate you taking the time to post this review and have shared your comments with the team. Thanks again.
Fantastic experience: I had a hygiene appointment which was part of a raffle with the surgery. Lovely caring bedside manner and the staff made me feel at ease. I have a clicky jaw that can play up and was allowed time for breaks during cleaning.
Thank you Kat B for taking the time to leave us this feedback. We’re really pleased to know that we were able to keep you calm and comfortable throughout your appointment. We understand how daunting dental appointments can be, so to know we helped you feel more relaxed throughout is wonderful. Many thanks, Bupa Dental Care Poundbury.
Fantastic experience: Amazing best dentist I have ever visited
Hi jonathan park, many thanks for your feedback. We’re so pleased to read your comments.
Fantastic experience: Excellent. Atmosphere always friendly and relaxing.
Hi Sheila Taylor, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Bupa Dental Care Poundbury.
Fantastic experience: Such a great experience, always so welcoming, especially Gemma who has a way of keeping you calm during your visit … highly recommend
Hello Leica On demand, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Bupa Dental Care Poundbury.
Fantastic experience: Easy to book an appointment: a friendly welcome and excellent treatment from my dentist and his dental assistant.
Hi Chris, many thanks for your feedback. We’re so pleased to read your comments.
Fantastic experience: So I have just had a check up for the first time. And all the staff were great. The prices are reasonable. We will stay with bupa poundbury for many years.
Hi Daniel Sheppard, thank you for taking the time to leave us this 5* rating & great review. As a new patient it is fabulous to know we have hit the ground running with regards to your experience and care at the practice. We look forward to seeing you again.
Fantastic experience: I used to be worried about seeing the hygienist. But not anymore. Chloe is fantastic friendly, efficient and thorough and very empathetic. She gives excellent advice, and now I actually look forward to attending my appointments.
Hi Tim, thank you for taking the time to leave us this kind review and recommendation. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us.
Fantastic experience: Fantastic service. Very friendly staff. Everything was clearly explained and all treatment completed professionally.
Hi Nancy De BEER, Wow, thank you for giving us 5 stars and providing a fantastic review of our practice and team. It is great to read that you were looked after and informed of various treatment options, allowing you to make an informed decision about your own oral health. We look forward to welcoming you back to Bupa Dental Care Poundbury.
Fantastic experience: A fantastic dental practice, with very helpful and friendly staff can not fault them
Hi George Ging, thank you so much for taking the time to leave us such a great review. We really appreciate the 5 star rating and recommendation for our team members here at Bupa Dental Care Poundbury. It is good to hear that you had such a positive experience; so much so that you have recommended us. We shall look forward to seeing you at the practice again.
Fantastic experience: Really modern practice. Free parking and a friendly team!
Hi Andy Stevenson, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with the whole team at Bupa Dental Care Poundbury.
Fantastic experience: Amazing dental practice. The reception staff, nurses & dentists are all brilliant!! I wouldn't go anywhere else! My teeth have never looked so good!!
Fantastic experience: I had a great experience at my hygienist appointment recently! Casey was friendly, gentle, and thorough, explaining everything as she went along and making sure I was comfortable the whole time. My teeth feel incredibly clean, and I appreciated the helpful tips for keeping up with my oral care at home. Highly recommend!
Hello Charlie Barber, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Bupa Dental Care Poundbury.
Fantastic experience: Punctual appointment, smart clean reception and surgery. Friendly staff. Successful treatment.
Hi Nigel Kay, thanks for taking the time to leave us this review, we really appreciate it. We’re glad we’ve been able to deliver the care you deserve, thank you for being such a loyal patient of Bupa Dental Care Poundbury.
Fantastic experience: Serena and Barbara are brilliant.
Hello scrap man, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Bupa Dental Care Poundbury.
Fantastic experience: Recently had a hygienist appointment with Casey. Excellent service as always, so gentle and thorough. Great service on reception and from the dental nurses as always! Thank you ☺️
Hello Lydia Hughes, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Bupa Dental Care Poundbury.
Fantastic experience: Very pleasant. Easy to get an appointment. Extremely happy with everything.
Hello Sally-Anne Stokes, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Bupa Dental Care Poundbury. We look forward to seeing you again in the future.
Fantastic experience: Great dental practice with friendly and caring staff. Highly recommended.
Hi Lynn,
Thank you for you lovely feedback, we really do appreciate you taking the time to give us a five star review!
Fantastic experience: Rebecca Tomlin is the hygienist. She is great. Thorough but considerate - what more could you ask for. She's the best.
Hello Andy Brown, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again, Bupa Dental Care Poundbury.
Fantastic experience: Full of praise for this place. Friendly and helpful staff and a very knowledgeable and caring dentist.
Ann, thank you so much for your review, the Poundbury team really appreciate you taking the time to do this for us!
Fantastic experience: A very professional and friendly atmosphere with superb staff and clinicians that inspire confidence. I could not recommend them more highly!
Dear Michael, Thank you so much for taking the time to leave us this lovely review, the team at Bupa Poundbury really appreciate it!
Fantastic experience: I have been a patient at Poundbury for over 20 years and remain as a patient due to the consistent care and professionalism of the staff which is important to me as a person with a fear of going to the dentist. I have no hesitation in recommending Bupa Dental Care Poundbury
Hi Mr Dowell, thank you so much for leaving such a kind review for us we really do appreciate it. We know the dentist can be a daunting place to attend and so we are glad it is as comfortable as it can be for you. We look forward to welcoming you back at your future appointments.
Negative experience: Horrendous experience. My daughter never wants to return to a dentist again. Would highly suggest not attending with children especially if they are in pain and need treatment/reassurance.
Fantastic experience: Staff are professional and helpful. The ease of scheduling appointments is great and I never wait longer than 10min after my appointment time. Great service and a lovely practice!
Good Morning Joanne, thank you for leaving such a kind review, we really appreciate it.
Fantastic experience: Would highly recommend. Had excellent treatment here from start to finish. Thankyou to everyone involved and particularly Theo who did a stirling job. Very careful, put me at ease and clearly an expert in his field. Very happy!
Hi Mrs Harris, thank you so much for taking the time to leave us such a kind review. It was a pleasure to treat you at the practice and we are really glad the experience was as comfortable as it could be for you.
Fantastic experience: EXCELLENT service
Negative experience: Rude receptionist. Will most definitely not be booking in. In response: I was initially looking for an estimate cost for approx 25k-36k treatment. Absolutely did not expect to be met with such a hostile rude woman, especially from Bupa. Your receptionist told me I should go elsewhere, so I did.
Dear Jodie, We strive to give good service at Bupa Dental Care Poundbury, and we are very sorry that we let you down, unfortunately for some complex treatments we are unable to quote patients over the phone.
Fantastic experience: Great staff
Positive experience: Service good but £270 for a filling?
Fantastic experience: Care, professional skill, kindness and good humour.
Fantastic experience: I never fear going to the dentist any more. Serena at the Poundbury surgery is extremely professional and experienced. She puts me at ease immediately and always provides the best care and advice for my teeth. The surgery is modern, clean and all the equipment is up to date. Overall a very satisfying experience every time.
Thank you for leaving a 5 star review, Serena really appreciates you taking the time to leave this lovely review!
Fantastic experience: Expert, friendly, fair.
Fantastic experience: I have a wonderful dentist who is very good - but I cant tell you who as it would mean I may not be able to get an appointment!!
Thank you John W for leaving a 5 star review, the team really appreciate you taking the time!
Fantastic experience: An excellent and confidence inspiring dental practise
Fantastic experience: First class patient care
Fantastic experience: Best dentist and dental care I have ever had and I'm in my 70s.
Thank you Barbara, for leaving a 5 star star review. We strive to give good service at Bupa Dental Poundbury, and the team really appreciate you taking the time to leave this review for us!
Fantastic experience: courteous and prompt service I feel in very good hands of Dr Nuca
Hi Linda,
Thank you so much for taking time to leave us your feedback, we are delighted to hear that you are so pleased with your treatment with Diana Nuca.
Fantastic experience: Professional, efficient surgery. Very pleasant staff.
Thank you Martin Wo for leaving a 5 star star review.
Fantastic experience: A massive thankyou to Diana Nuca, for my treatment today, I am so so happy with the results, they are amazing, i cant stop smiling, thankyou again you've given me confidence to smile again, cant thankyou enough x
Hi Lorraine, thank you for taking the time to leave us a review. We are so pleased you are happy with your results. Kind regards, Suzanne, practice manager at Bupa Dental Care Poundbury
Fantastic experience: Excellent care. Theo Tamas went out of his way to discuss and explain any issues.
Gerard, Thank you so much for leaving Theo Tamas and the team a five star review, we all really appreciate you taking the time out of your day!
Fantastic experience: Excellent in every aspect
Fantastic experience: Very good
Fantastic experience: It has been almost 3 months since Theo fitted a front tooth implant for me. I wasn't an easy case, having fractured my front tooth and twisted my lateral incisor after being tripped up by my dog, but I couldn't be happier with the final result. Thank you Theo.
Thank you Jane for taking the time to leave us feedback, we are delighted to hear that you are so pleased with the results of implant treatment.
Fantastic experience: I attended Bupa Poundbury for a second opinion, when my NHS dentist stated that a tooth had to come out. I was put under the excellent care of Dr Diana Nuca who was able to root fill, and so save the tooth. My impression of this surgery is one of total professionalism in a relaxed environment.
Hi Ian, thank you for taking the time to leave us this review, we really appreciate it. We're delighted to hear that you're so pleased with the results of your treatment. Many thanks, Bupa Dental Care Poundbury
Fantastic experience: My family have been attending this dental practice for over 5 years. Early in 2021 I required root canal work to save a tooth. Serena McKena looked after the job. Serena is extremely considerate in every step she takes, a disarming, relaxing style combined with a forensic attention to detail made for a thoroughly successful treatment. She also happens to have great taste in music but that's another story. Her support staff deserve credit too, in particular Lydia and Helena, very pleasant and diligent professionals. The front of house staff are very efficient and reliable too in our experience. If you want quality service look no further. We've been extremely satisfied with the team at Poundbury.
Thank you for taking the time to leave us this feedback, we really appreciate it. We're delighted to hear that you're pleased with the results of your dental treatment and the level of care we provide. Many thanks
Fantastic experience: The entire team here are welcoming and professional. My recent implants are fantastic thanks to Theo Tamas's expertise and knowledge. He and Barbara were very kind and careful with me throughout the whole process.
Thank you for taking the time to leave us this feedback. We’re delighted to hear that you’re so pleased with the results of your treatment.
Fantastic experience: Theo Tamas has been very professional and informative from the first consultation to the last. Always made to feel very welcome and I can honestly say the best dental care I have received to date.
Hi, thanks for taking the time to leave us this review, we really appreciate it. We’re glad we’ve been able to deliver the care you deserve, thank you for being such a loyal patient of our practice.
Fantastic experience: Barbara is an amazing nurse and great care from dentist Theo! Would definitely recommend!
Hi Barbara, thank you for taking the time to leave this review with us, and thank you so much for the recommendation.
Fantastic experience: Being an extremely nervous dental patient, I went along for some emergency treatment, because if their kindness, understanding and treating me with respect, I am under going other treatment. I wish I had found the dental practise years ago! All the staff are lovely and genuine. I can highly recommend them
Hi Sue, thank you for taking the time to leave us this lovely review and recommendation. We’re delighted to hear that you’re so happy with the level of treatment and patient care you received here with us. We’re so happy that we were able to accommodate you at such short notice and really pleased to know that we were able to keep you calm and comfortable throughout your appointment. We look forward to welcoming you back at your next appointment.
Fantastic experience: Been twice now, once for implant work and once for general check up. Both Theo Tamas and Diana Nuca are exceptionally professional. They have a great deal of care, consideration, extremely informative and generally lovely people. The reception staff also very lovely and bend over backwards to get things rolling and at no time felt the practice was cash driven. Quite the opposite. can't recommend them highly enough.
Hi John, thank you for taking the time to leave this review with us, we're so pleased to hear about how happy you are with the work we do. It's wonderful to hear about how well all our staff care for you, from reception through to our clinical team. Thank you for the high recommendation.
Fantastic experience: I have never had a bad experience, the dentists, the hygienists and the orthodontics are all on another level to what I have experienced elsewhere. The value for money is second to none and the level of care is outstanding.
Hi Jake, thank you for taking the time to leave this review with us. This review is amazing to read, and we're so happy to be able to deliver this level of care to you.
Fantastic experience: By far the best practice I have ever experienced. The dentists are super friendly and very professional. All staff are extremely attentive to the patients care and needs. I wouldn't recommend anywhere else.
Hi Helaina, thank for taking the time to leave us a review. We are delighted to hear your comments about our staff. Kind regards, Suzanne, practice manager at Bupa Dental Care Poundbury
Fantastic experience: What an exceptional service I received from my dentist Diana! I needed a couple of fillings and she made the whole experience so pleasant. I was afraid of dentists but since I met her, not anymore. I totally recommend her.
Negative experience: Unfortunately due to the Receptionist today who spoke to me about my dentistry - this was approximately @13.00 on 24/7/18 she jumped down my throat- was exceptionally rude and also told me I had to use their hygienist, I cannot believe that she has this manner to paying Clientele, as the dentist Andrew is very good, it is a shame she spoils this experience, customer service skills may be not her forte?
Fantastic experience: Excellent. Was very nervous but Serena was fantastic. The staff are all really lovely and friendly
Fantastic experience: The practice is professional and friendly. Patient care is a priority. I had an emergency and was treated within half an hour. Could not be happier with the service.
Fantastic experience: I highly recommend Poundbury Dental Practice they offer excellent dentistry and their customer service is outstanding in my opinion the best practice in Dorset
Fantastic experience: A very informative and efficient service. This was coupled with a warm and welcoming atmosphere. I will be changing my Dentist to this practice asap.
Positive experience: Lovely attentive staff. Thank you
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