mydentist, Combe Road, Combe Down

Fantastic experience: For a filling and stain removal: Excellent welcome. Use of most up to date techniques and Sebastian was very good at explaining the whole process.

Fantastic experience: Nyla used to be my dentist but she left and now I'm in safe hands with Diana. I didn't think I'd find anybody that could put me at ease like Nyla but Diana had me relaxed in no time. It takes a lot to make me less anxious but I was so happy with my check up with Diana. I do hope she'll stay at the practice!

Fantastic experience: Sebastian Stoica is possibly the best dentist in Bath…always service above and beyond…he’s looked after me for several years, care, attention and advice are exceptional…if you are looking for a dentist in Bath, I would highly recommend

Fantastic experience: Great dentist & Hygienist. Not NHS!

Negative experience: Terrible customer experience and attitude towards their patients. I arrived 15min early for my appointment and was made to wait in the pouring rain, as it was apparently during their lunch break (which isn’t advertised anywhere online). Zero empathy, which is shocking considering you’re elderly and that this is now a private clinic and for the money you would expect private healthcare service. It feels like they know there’s no other alternatives close by and have stopped trying to put customers first. Dentists are professional and good quality, which is why this isn’t a 1-star review.

Positive experience: Ok but since I moved to Wellsway Dental practice I have realised how much better the dental and hygienist services can be.

Fantastic experience: Really good experience pain free filling

Fantastic experience: Had a great visit to my dentist Sebastian for a new filling on 24th June. All good

Fantastic experience: Lost a filling the day before Xmas eve. Was seen more promptly than I had imagined it would be longer after the new year but was seen in the first week of Jan. Not an NHS patient so had to pre pay for an appointment but am very pleased with the treatment I have received. Both the clinical and office staff are excellent. Further treatment recommended but accommodated my requirements for necessary rather than ideal work given my budget. I am very happy with this practice and very satisfied with the results.

Fantastic experience: Nyla was absolutely lovely and diagnosed issues I never knew I had!

Fantastic experience: I would like to say Thank you to Nyla and the receptionist staff at Combe Down dental practice. I came in for an emergency treatment and was in a lot of pain. I was seen the same day by Nyla who was very caring and professional. She explained all options to me clearly and patiently and gave me time to think about them. Based on Nyla's recommendation, I am pleased I have made the decision I did. The best dentist you will find. I actually look forward to my next appointment! Such kind members of staff who go beyond to make you feel comfortable, safe and listened to. Highly recommended.

Fantastic experience: Really excellent dentistry and wider patient care from Dr Abraham, with an excellent manner, clear explanations, and beyond-the-call-of-duty memories of other shared life events. I can't recommend her enough.

Fantastic experience: Dentist Kyla Abraham has provided me with excellent treatment on two troublesome teeth recently. We discussed the procedures and options beforehand and her work was very professional. Very happy customer!

Fantastic experience: Yesterday myself and my children had appointments with Nyla and I have to say, it was the most thorough dental examination I think I’ve ever had at any dentist. Nyla is a credit to the surgery; she gave me lots of advice and I came away feeling far more knowledgeable about how to properly deep clean my teeth. She was great with my children and make their experience super positive! Would highly recommend her

Negative experience: This dentist is a mixed bag. IF they see you, then they are alright. They keep on cancelling appointments even when you pay monthly on a plan, effectively just taking your money. I would switch dentists instantly if they were others available close by.

Negative experience: My husband joined this practice as a private patient as he was suffering with toothache. He was given a temporary filling by a female dentist. Out of 3 appointments 2 were cancelled. He asked for his money back as he was getting no where & the toothache was getting worse. Long story short he registered else where to be told that the tooth was infected because she had just filled over to infection without removing the infected area. The new dentist was shocked & could not believe what combedown dentist had done. If I was you I would go elsewhere, which will be more professional. If I could give no stars I would.

Negative experience: First emergency appointment they filed down the sharp tooth. Groovy Second appointment. Woman refuses to provide dental treatment and charged me money to be refused help What a waste of my personal time and. Money. I mean just do your job Bad

Negative experience: I tried to register as a new patient but cannot get through on the phones. There’s no online option to book appointments. They apparently experience “unprecedented high call volumes” 100% of the time, however it seems more likely they’re simply chronically understaffed. I tried the call back option and nobody called back. I then decided I didn’t want to register with a dentist who treats customers like this, and went elsewhere!

Negative experience: Having been an NHS patient there for many, many, many years this dentist has decided that all existing NHS patients must be forcibly moved over to private treatment only and will be charged accordingly. Even children. Effectively throwing out all NHS patients. What a very sad state of affairs the UK dental system is in.

Positive experience: Amazing care from Linda. I have been a nervous patient all my life but now, im requesting treatment to put right years of neglect. Have just transfered my husband to her and he also thinks she is so reassuring and professional. 5 stars from us.

Fantastic experience: Excellent service from all the practice staff today. I had not slept from amount of pain overnight. I contacted the surgery first thing and had an emergency appointment before 10am, the dentist was fantastic and diagnosed the issue within 10 minutes and prescribed appropriate meds for immediate collection and a follow up appoint memt next week. I cannot fault the service especially as I am a NHS patient thank you all so much. A wonderful professional service from a sincerely caring practice

Negative experience: I completely second Charles Boyton's review. very badly run and awful service

Fantastic experience: Absolutely First Class And thank you My Dentist and staff just wish you were around 30 years ago! And thank Sebastian

Negative experience: I turned up slightly late for a routine check up to be told I could not be fitted in, my dentist was going private, and there would not be any more appointments until April next year, I had been going to this dentist for decades, had 2 appointments cancelled without notification, and regularly have to wait for up to 30 minutes for my appointment. The reception staff seemed totally uncaring.

Fantastic experience: Very friendly and professional constantly checking I am comfortable and informing me of each and every step a far cry from my 1st dentist who smoked and drank scotch whilst my gum was going numb and that is the honest truth

Fantastic experience: Sebastian was very kind and considerate towards me as I am an extremely nervous patient. I have had a lot of dental work over the years and Sebastian is the only dentist I will happily go back to for treatment.

Fantastic experience: A lovely dental practice with kind and helpful staff (with amazing nails)!

Fantastic experience: This dental practice always provides a friendly professional service whenever I’ve attended. I would thoroughly recommend this practice to anyone in need of dental care.

Fantastic experience: Absolutely incredible practice, prioritised an emergency filling and moved mountains to get me an appointment. Procedure done to a really high standard, good verbal communication throughout and a really lovely team and receptionist.

Negative experience: The hygienist is off-putting and doesn't seem to like people very much. She barely does anything at all inside your mouth and out you go again. They had an awesome dentist here but he has apparently left, so now my family is looking for dental services elsewhere.

Fantastic experience: Fast and friendly service. Great communication, and great use of technology. They even call me when I’m running late!

Negative experience: I was very disappointed with my experience with mydentist at Combe Down. The receptionist was rude and incredibly unhelpful and had absolutely no interest in helping my young daughter who has been experiencing teeth pain. Definitely would not recommend.

Fantastic experience: I had to attend the surgery this morning for emergency treatment. For someone who is a very nervous patient, I was so pleased firstly to get treatment during these strange times, but also all the procedures taken to make sure everyone is kept safe. The amount of PPE used must be difficult to work in but needs must I Know. Thank you all for looking after me.

Negative experience: My experience today with the dental hygenist was terrible. She has to learn not to treat a patient as a customer. I was at my scheduled appointment ten minutes early and my appointmnet was delayed by 15 mts. This affected my other appointments & i swapped mine for my wife. I arrived 10 mts late from another appointment & was bombarded by the hygenist for being late. She failed to understand her not honouring my apointment ontime was the primary reason for all the chaos. The tone of of the receptionist was not friendly either. However i would like to commend the dentist for his excellent service.

Fantastic experience: Extremely happy with the treatment I've received @ My Dentist. Friendly, approachable, and very good advice. Definitely recommend.

Fantastic experience: It is such a relief to have the most excellent dentist in whose hands you feel completely safe and well cared for . I am so happy to have the facilities of My Dentist to be able to access a greater range of treatments , I just had the airflow clean and can thoroughly recommend it.

Fantastic experience: Over the years, I have been consistently impressed with the professionalism and unfailingly helpful and honest treatment that I have received from Sebastian; his memory for detail and delightfully warm relationship with his patients, whom he knows as people, is exemplary. His advice has been proven excellent time and again, and I really appreciate his care. His staff are invariably efficient, can-do and helpful; good natured and thoughtful, they really go the extra mile. Appointments are invariably flagged up through texts...so helpful. I was so impressed this afternoon by the immediate and good natured help that I received for a particular issue; nothing was too much trouble, and what might have been a problem became an opportunity for smiling service. I am so grateful for my excellent dentist's practice!

Fantastic experience: Lovely dentist who doesn’t tell me off! Very helpful and knowledgeable,receptionist staff very courteous and professional Didn’t have to wait at all, usually car parking outside.

Fantastic experience: Best Dental practice I've been to. Superb care and advice re my very grumpy tooth.

Fantastic experience: Wonderful practice, very caring, considerate and gentle!!!

Fantastic experience: Always very efficient and friendly