mydentist, High Street, Carluke
mydentist, High Street, Carluke is a dentist offering: dental exams and checkups, emergency appointments, dental fillings, hygiene, extractions, composite bonding, NHS appointments, dentures, whitening, straightening, and dental implants in Carluke
Opening hours
- sunday: (closed)
- monday: 9h-19:15
- tuesday: 8:15-19:15
- wednesday: 8:15-18h
- thursday: 8:15-18h
- friday: 9h-17:30
- saturday: (closed)
Photos of mydentist, High Street, Carluke
Services and Treatments
mydentist, High Street, Carluke: Reviews
Fantastic experience: I find this dentist very reasonable. I had a scale and polish the last time and my dentist was so gentle. Overall a pleasant visit, which makes me feel much more relaxed when I think ofy next visit.
Hi David. We are pleased to hear your visit was pleasant and gentle. Your comfort matters to us, and we're glad you're feeling more relaxed about future appointments.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Mr Scott M Dorrian really is an exceptional dentist, Not only was I given thorough treatment and after care, as an anxious person I was also given extra reassurances by himself and his assistant Lauren. Throughout my root canal treatment, crown preparations ,and final placement Mr Dorrian really went above and beyond.
Thank you for your lovely feedback. We're so glad to hear that Scott and Lauren helped put you at ease throughout your treatment.
We know dental treatment can be a little daunting, especially if you're feeling anxious, so it's great to hear that you felt reassured and well looked after every step of the way. We'll be sure to pass your kind comments on to Scott and Lauren. Thanks again for your recommendation.
Kind Regards
Patient Support Team
Fantastic experience: This is a fantastic dentist - Scott is my dentist, Angela is my Hygienist and Jenn is my daughter’s dentist and does my facial aesthetics. The service here is amazing, and the staff are very professional and friendly. Jenn always makes me feel like a million bucks!
Hi Megan. We are pleased to hear your positive feedback about our team. We appreciate your kind words about our service. It's wonderful to know that Scott has been providing you with excellent dental care, and that Angela has been taking such great care of you during your hygiene visits. We're also glad to hear that Jenn has been doing such fantastic work both as your daughter's dentist and with your facial aesthetics treatments. Your comments about our staff being professional and friendly, and how Jenn makes you feel like a million bucks, truly mean the world to us. Thank you for taking the time to share your experience with our practice.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had a facial aesthetics treatment done at the practice and was incredibly impressed. The whole appointment from start to finish was great. Receptionist was welcoming, the clinic itself was clean and bright and the actual treatment was carried out perfectly. Will be back for sure.
Hi Debbie. Thank you for taking the time to share your experience. It is amazing to hear that our team provided excellent care and service throughout your visit.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My Dentist Carluke always provide a warm and welcoming service. This experience begins at reception and goes all the way to the end of my appointment.
Hi Glynn. We are pleased to hear about your warm experience from reception through your entire appointment. Thank you for such kind words and 5 star review.
Kind Regards
mydentist Patient Support Team
Negative experience: I have used this dental practice for nearly 20 years, and have had good service for that time. Recently, trying to rearrange a very quick visual appointment for a mouth blemish, I felt poorly treated. I spoke to one of the receptionists, Stephanie, and after explaining that I needed to reschedule my 2-minute visual appointment, I was told it would be a full month before I could be seen. I then explained that this was just a visual appointment to see if a hospital visit was required. Grudgingly, I was told that she would leave a note to see if anything could be done. The Dentist has been tremendous, but I feel Stephanie could have managed my needs better and has let the practice down.
Your concerns are noted about scheduling difficulties. We understand your frustration and will address this internally. Please contact 01555 771424 to discuss further.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: My daughter had an infection and needed a tooth extraction. She was very nervous about having this done but Rebecca was amazing and really took her time to explain everything and make her feel comfortable.
Thank you for taking the time to share your experience. We're pleased Rebecca made your daughter comfortable during her treatment.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Have been going to this dentist for years & always found the staff very friendly. Have been undertaking some cosmetic work with Scott Cherington for the last couple of years & can highly recommend him & his staff. He has totally transformed my teeth & given me back my confidence when smiling! He always kept me updated each step of the way & reassured me as I am quite an anxious person. Thanks again to you all, can’t thank you enough xx
Hi Louise. Thank you so much for your wonderful review. We are pleased to hear that our team helped restore your confidence and provided reassuring care throughout your cosmetic treatment. It means the world to us to know that Scott Cherington and his staff have been able to transform your teeth and give you back your confidence when smiling. We understand how important it is to feel comfortable during treatment, especially for anxious patients, so we're glad that Scott was able to keep you updated each step of the way and provide the reassurance you needed. Thank you for taking the time to share your experience and for trusting us with your dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have been at this dentist’s a lot recently and they have been amazing. The reception team are so friendly and helpful and my dentist Scott Dorrian, and his dental nurse are excellent. I’m generally quite an anxious person and he explains everything step by step which really helps to settle my feelings of anxiety. I’d highly recommend this dental practice.
Hi Kirsty. Thank you for your detailed review. We're pleased to hear that our team, especially Scott Dorrian and his dental nurse, helped ease your anxiety and provided excellent care. It's wonderful to know that the step-by-step explanations were helpful in settling your feelings of anxiety. We appreciate your recommendation and are glad you found our reception team friendly and helpful. Your positive feedback means a lot to us, and we look forward to continuing to provide you with high-quality dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Both my girls were at Childsmile today and Lauren was so lovely and welcoming to them both. They had a great experience and can’t wait to go back! Thanks so much for all your help :)
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Visited child smile today. Lauren was very nice and professional, great for kids. Highly recommended
Hi Beata, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Lauren.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Arranging an appointment(after an earlier visit had highlighted potential dental problems not far ahead) was a seamless process and I was relieved that the appointment date is not far distant!
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I would just like to say I moved to Scotland from wales coming up to a year ago now and I found one dentist in Lanark but we will not go there. My dentist was recommended to me and Stuart the Dentist is out of this world. He is superb and the nurse he had with him today was out of this world. Stuart was so gentle and talk to me every step of the way, he was not a butcher like other dentist. So if u are looking for a superb Dentist please go to my dentist. If I could give 10 stars I would Thank you my dentist you have given me back my confidence in Dentist. Jacko
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Stuart and the practice team.
we look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: After struggling to find a local dentist since the COVID pandemic my wife managed to get me into the My Dentist Practice in Carluke. From the staff at the front desk to Stewart the dentist the guys a magnificent. they make you feel so relaxed
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very friendly and approachable reception staff. Dentist always clearly discusses treatment plans in layman's terms and doesn't sugar-coat advice. I don't like going to the dentist- who does? But this excellent practice make it as bearable as possible.
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very professional and excellent service.
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Very nice dentist clean n tidy well worth a visit
Good Afternoon Paul
Thank you for your 5 star review. I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Negative experience: I had waited a month for this appointment, I got stuck in traffic and I was 5/10 mins late. I’m travelling 2 hours each way. To then be refused at the door and couldn’t get me in for another month because i was 10 mins late!! Not what you want after travelling 4 hours. Bad service, wouldn’t recommend.
We are sorry to hear that you are unhappy with the time it takes to get an appointment at our practice. I would like to apologise for any inconvenience this may have caused you. Unfortunately, appointments are in extremely high demand at the moment and our dentist’s diaries are fully booked. Please be assured we are working hard to increase our appointment availability and see our patients as soon as possible.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have just finished extensive treatment with Scott( and who could forget Stacey). I am beyond delighted with the results! Scott has given me back the smile I had 20 years ago! The level of skill and professionalism could not be faulted - with many a laugh thrown in for good measure. Grateful thanks to you both. You have worked magic!!
Thank you for taking the time to leave us a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I have neglected my teeth a lot over the years. As you can see from the picture they were not in good condition, so much so that in recent years i have got in the habit of keeping them hidden as much as i could and not smiling much for wedding photos etc. I asked Scott Cherington for advice about if i could get them looking a bit better. As you can see in picture the answer was YES. Scott and Stacey were fantastic from day 1. I've always been very nervous visiting the dentist, but the steps they took to reassure me and make it all quite comfortable was perfect. Great atmosphere in the room at all times. I could not believe the finished result. Blown away tbh. Almost immediately, I've noticed I'm opening my mouth more. More confident. I'm so chuffed. Looking forward to next wedding photos haha. Worth the cost which was really quite reasonable. Scott + Stacey + mydentist thank you so much. I would Highly recommend.. Regards Robert
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: This has been my dental practice for many year's, wouldn't change it. The staff are great, always friendly and welcoming and I have always received a high standard of treatment.
Hi Edward
Thank you for your 5 star review which is very much appreciated. I am very pleased to hear of your experience and we look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
Fantastic experience: Takes the stress out of visiting the dentist. All the staff are friendly and welcoming. Nothing is too much trouble. Scott is a great dentist who puts you at ease. Great quality of work when required. I especially like the email/text reminders of my appointments so i never forget.
Good afternoon,
Thank you for your 5 star review and for taking the time to leave your lovely comments, which will be shared with the practice team.
Many thanks,
Patient Support Team
Fantastic experience: Excellent practice.....warm welcoming staff.....1st class dentists and hygienist .
Fantastic experience: Not too keen on the dentist but from the moment you walk in you feel at ease with the friendly reception staff. Always nice & polite. Angela, the hygeneist is ALWAYS very friendly and makes me feel extrmely relaxed. As far as dentists go, you can't go wrong here.
Fantastic experience: Very friendly and helpful. The practice is clean and well presented. The staff are professional and put anxious patients at ease.
Fantastic experience: Staff are always friendly and helpful and practice is well presented
Fantastic experience: All the staff are so friendly and professional they put me at ease from the moment I entered the practice.
Negative experience: The dentist and assistants themselves are decent, warm and welcoming too. But reception staff EVERYTIME I go are too busy eating at the desk to welcome me as I arrive, behind them at any point sits an array of snacks and it's beyond unprofessional and unhygienic!!!! I don't like the idea of people who lick their fingers passing me anything even if it is a pen and paper. They promote VERY unhealthy eating and are front of house of a dentists reception.....! The form filling is beyond excessive and they justify how demeaning it is by saying its for my safety however common sense would suggest they should ask one simple question and if the answer is yes then have them fill in the details. The question being is there anything today health wise you feel you need to update us on. Simple but instead of that they sit u down with a form as soon as u come in so they can continue to pass their boxes of chocolate coated snacks back and forth to one another while discussing anything BUT dentistry
Fantastic experience: I am pretty anxious when having to visit the dentist. However mydentist practice in Carluke makes the experience good for me.They help me relax and the job gets done. Top marks to you all for your friendly demeanour abd professionalism.
Fantastic experience: Great service provided
Dear Leslie,
Thank you for your 5 star review. I am very pleased to hear of your experience at our dental practice and I will share your comments with the Practice Team who will very much appreciate your feedback.
Kind Regards
Patient Support Team
Fantastic experience: for a true reflection i would look on the practice websites score (95.5), Even the picture is wrong on google. friendly and helpful staff.
Dear Mima,
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
Patient Support Team
Fantastic experience: Pain free, skilfully administered dental procedures from my superb dentist, Scott. I'm a bit needle adverse, Scott helps me to relax with breathing exercises. He is so patient , kind and friendly, making dental appointments a pleasurable experience. Never thought I would say that!!! All the staff are professional, and even when they are so busy, help you with any concerns. 5 GOLD STARS in my opinion
Hi Susanne,
Thank you for your 5 star review which is very much appreciated. I am very pleased to hear of your experience and we look forward to welcoming you back to the practice for your next appointment.
Kind Regards
Patient Support Team
Negative experience: Poor service,, can't pick up the phone for a simple problem . Poor case of bad customer service
Good Morning,
Thank you for your feedback. We are very sorry to hear of your dissatisfaction with the service you received from our practice and would like to apologise for your experience.
Our mydentist patient support team will be happy to discuss any concerns or look into any formal complaint you may wish to make about the practice. They can be contacted on [email protected]
Kind Regards, mydentist
Negative experience: Poor dentist , total franchise no customer service skills , why employee a reception if it's only automated messages .Won't be back .
Hi Luke,
We are very sorry to receive your 1 star review and would very much appreciate your feedback. If you would like to share your experience with us, please e mail [email protected] and we will investigate your concerns.
Kind Regards
Patient Support Team
Fantastic experience: What a great practice been with Scott for nearly 2 years always been scared of Dentist for nearly 45 years my fears were over come had a lot of work done and have no fear of going back when you wait in the waiting room you can hear the resurgence that the staff give to patients and make you welcome thanks Scott good to see young Gillian is an Acciess supporter big thanks to all in this practice
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