Treeline Dental Bolsover - Invisalign
Award winning NHS and private family dental care
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Photos of Treeline Dental Bolsover - Invisalign
Treeline Dental Bolsover - Invisalign: Reviews
Fantastic experience: Registered as a very nervous patient and at my first appointment had a lovely dentist who was very considerate and took her time to explain things to me. She was very understanding. She had the most lovely assistant with her called Katie, who was just incredibly kind, patient and understanding. She gave me great advice, helped me book my next appointment and made sure it was longer so I wasn't rushed and could ask any questions I needed too. I can honestly say her kindness was the reason I've felt comfortable to return, especially after having a terrible experience at another practice with a particular dentist. I've since been treated by Adam, who again has been incredibly kind, gentle, lovely mannered and not once have I felt judged by anyone. I'm glad to have found a practice that I feel comfortable to attend, and each appointment has felt easier every time. Again huge thanks to the lovely Katie and Adam. I would definitely recommend this practice, especially if your a nervous person. ⭐
Fantastic experience: My filling looks really nice, best dentist i’ve ever been too, after every filling all my pain has gone, all thx to my favs Dr.Sowmya and Katie
Fantastic experience: Very friendly and professional staff. A great dentist to have in Bolsover.
Fantastic experience: Staffs were lovely well mannered you feel cared for
Positive experience: I recently visited Dr. Sowmya, and the experience was truly exceptional—one of the best dental consultations I have had. From the moment I arrived, Dr. Sowmya demonstrated remarkable skill along with a gentle, reassuring approach, and I felt completely at ease throughout the appointment. What stood out just as much was the clarity and care with which she explained everything. She took the time to guide me and my daughter through the procedure, including the steps involved,and what we should expect afterward. This thorough communication helped me feel well-informed, confident, and actively involved in my treatment. I am genuinely grateful for Dr. Sowmya’s and Katie’s (nurse’s )professionalism, kindness, and patience. I would highly recommend her to anyone, particularly those who may feel nervous about dental treatment. Thank you very much, Dr. Sowmya. Vinu & Adhi
Fantastic experience: I have had fillings by Dr S. Dil and Nurse Katie. I had a great experience at the practice
Fantastic experience: Dr Sowmya and Katie made me feel very welcome and comfortable from the moment I walked in. Katie explained what treatment I was having, what would happen and put tissues around my neck to catch any excess water and protect my shirt during the cleaning process. Great job well done, very professional, never felt a thing and left really happy. Thank you both, amazing work, my teeth look brilliant.
Negative experience: Had my first check up with Treeline at the start of the year. The dentist I saw would constantly speak over me and was very condescending and judgemental. Based on this, I decided to sign up at a different practice and called Treeline to be removed from their patient list and detailed exactly why. Since then, I have recieved numerous text messages from Treeline saying I am due a check up despite me not being a patient there any more. I sent an online enquiry in last week asking to no longer be contacted which they replied by calling me daily whilst I was at work but when I called back no one answered. I finally emailed the reception team last night asking again to remove me from the patient list and to stop contacting and got a response to say I have been removed from the patient and communication lists. However, Ive just recieved yet another phone call from them
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with us did not meet your expectations.
We strive to ensure every patient feels listened to, respected and comfortable during their appointments, so we're disappointed to learn this wasn't your experience.
We also sincerely apologise for the continued contact you received after requesting to be removed from our patient and communication lists. This is not the standard we aim to provide. While we understand this issue has now been addressed, we appreciate how frustrating the repeated messages and calls must have been.
We value all feedback as it helps us improve our service. If you would be willing to discuss your experience further, please contact the practice directly and ask to speak with the Practice Manager so we can review what happened in more detail and ensure any lessons are learned.
We wish you all the best with your future dental care.
Fantastic experience: Amazing dentist especially today with my son who was scared to death to have a filling and they did everything to make him comfortable amazing ladies
Fantastic experience: I am a very nervous patient and have a real fear of going to the Dentist however all the staff at Treeline in Bolsover have been lovely, kind and patient. At my appointment today, I was seen by Adam and Evie and they couldn't have treated me better. Adam listened to everything I said and explained everything he was doing clearly. I cannot recommend treeline enough.
Fantastic experience: Had a scaling and air polishing treatment at the practice today. Dr Sowmya performed the treatment. My teeth haven't looked so good in years. Very happy.
Fantastic experience: Excellent treatment received from Dr Chinju and Evie. Very professional and showed great care while doing the treatment. Dr Chinju is the best dentist I have come across. Thank you both . Really appreciate it.
Fantastic experience: Very friendly . Good advice and not pushy..
Fantastic experience: My first time seeing these ladies, I usually have a different dentist, and I must say they are very pleasant. Also Sowmya the dentist checked my mouth, throat, neck etc which is the first time that's been done. She also gave me information that's never been given to me before so I am very pleased and impressed with Sowmya and Louise.
Fantastic experience: I had a root canal treatment yesterday with dr teddy and Louise. The procedure went great and they was both very professional. Very pleased
Negative experience: Numerous cancelled appointments for my one year old and his mum. Cancelled due to unforeseen circumstances despite giving two weeks notice! Called to rebook, the receptionist was rude, short tempered and accused me of calling her crazy. I can guarantee that I didn't say anything like this, and their calls are recorded so I hope her manager sees this and has a listen to the call. I'm certainly glad I'm not with Treeline after being a patient with Bupa/Oasis. After asking to speak to a manager I was cut off from the call. The staff up there used to be perfectly friendly when booking but this is the worst experience I've ever had with any customer service advisor ever. I would suggest a career change is probably in order.
Negative experience: Needed an urgent appointment for my son. Called at the open time where I was waiting to speak to someone for over 2 hours. Once got in touch with someone either they hung up or it got disconnected somehow. Which after 2 hours was rather frustrating. I drove down to speak in person where they told me he could be seen 2 days later. Rang around and found another local practice who would see him within the hour. Wish I could say this was my only bad experience with the practice but it isn't. I've turned up for an appointment before where the dentist was no longer working for the practice and no one had rearranged or been in contact to move the appointment. Appointment had to be booked in a few weeks later.
Fantastic experience: Have always looked after my Dental needs impressively, very knowledgeable staff with your care being second to none
Fantastic experience: Great service. Professional.
Fantastic experience: Wonderful experience as a patient here. Very friendly staff and up to date information on appointments and treatment plans. Very happy
Fantastic experience: Amazing experience from start to finish. Relaxed, friendly, comfortable surroundings and constantly asking if I was ok throughout. All good thank you
Fantastic experience: I had an appointment with Dr Teddy, and honestly, it was one of the best dental experiences I’ve ever had..! I went in with a very deep cavity that carried a risk of pain and complications, so naturally I was quite anxious. But Dr Teddy has an incredible skill and a very gentle approach — I genuinely did not feel a thing, not even the local anaesthetic. That level of comfort is rare and truly impressive. What stood out even more was how clearly she explained everything. She took the time to go through the risks, the procedure, and what to expect afterwards, which made me feel completely at ease and involved in my own care. Because the filling was deep, there was a chance of post-treatment pain or sensitivity. It has now been a week, and I can honestly say I feel absolutely fine — no pain, no issues, just a perfectly comfortable tooth. I cannot express enough how grateful I am. Dr Teddy combines exceptional clinical skill with kindness, patience, and professionalism. I highly recommend her to anyone, especially those who feel nervous about dental treatment. Thank you so much.., Dr Teddy..!
Negative experience: I wish it had been made clear from the start that I was being treated by a Dental Therapist rather than a Dentist. Had I known, I would have declined and insisted on seeing a Dentist. I left feeling really uncomfortable. Whenever I raised a concern, the clinician was calm but dismissive, treating obvious issues as normal. A filling failed and part of the tooth snapped with it. What should have been one appointment turned into three separate visits. In the end, he filled the gap, but the snapped bit was not rebuilt as expected. A month later, a persistent issue developed between the gum and the new filling, despite good hygiene. I had planned to get it redone while on holiday back home, but had to go back for a fourth visit. It was dealt with in minutes, with no real check. I asked him to at least sand the filling down to make it easier to clean. The main advice was to sleep with normal toothpaste on it, which caused local irritation and did not fix the issue. I am not saying things cannot go wrong; it is how it was handled. Polite on the surface, but I felt brushed off when I came back with a real problem. Overall, it felt like a patch-up job.
Fantastic experience: Amazing experience, I was really worried about this appointment as my teeth are terrible and was expecting a throttling lol, but the dentist was really understanding of my situation, I'm really happy with how the appointment went and looking forward to the future and my next appointment
Fantastic experience: Had an appt with Ranul today. Without doubt the most polite, gentle Dentist I've ever had (I'm 55). He introduced himself, shook my hand and made my feel very relaxed. The young ladies in Reception were polite, courteous and greeted me with a smile. How refreshing!
Fantastic experience: I had a filling and clean and wow it was an amazing experience. I had to have the numbing stuff and in previous dentists this really hurt but this time I didnt feel it. The dentist I had (Rahul) was amazing, he explained everything to me, he stopped to check in with me to make sure I was okay. Best dental experience I've had. Plus my teeth feel amazing!
Fantastic experience: Had a check-up with Sowmya and Louise, and they were both excellent. They talked me through everything clearly and explained in detail what I needed to do and work on. A great experience from start to finish — the receptionists were lovely, the waiting area was clean, and the surgery itself was spotless.
Fantastic experience: First time at this dentist, very friendly staff from the first minute I worked through door, receptionist was very friendly talking to us laughing with us very cheerful. The lady who took us through was very nice and polite asking how we was. The dental nurse was lovely explained everything shown xray very friendly
Fantastic experience: Absolutely first class treatment. Marilyn Buckley. Thank you.
Fantastic experience: I have visited 3 times, i have always been seen by Rahul he is professional and friendly and did a brilliant scale and polish last time I visited, my teeth felt extremely clean afterwards.
Fantastic experience: Very good staff are really good almost on time no waiting about
Fantastic experience: Brilliant made to feel really comfortable
Fantastic experience: Fantastic service from start to finish - from being a new patient I was able to get it on the same day I needed and couldn’t fault the service from Rahul and his dental assistant Louise. Very thorough and helpful with any issues I had. Would definitely recommend.
Positive experience: I chipped my front tooth. The two gentleman took the time to fix me up with a filling there and then. I have two names. Rahul and Louise. Both of the men, the dentist, and the man assisting him, were both very efficient. They did not rush the process. They did a bang up job. Money well spent. Was very satisfied. The lady on the reception was sweet as pie as well
Fantastic experience: Best dentists ive ever had, lovely caring people.
Negative experience: Not for people on benefits, they keep you at the back of the waiting list and accept you to pay £70 every 6 months to have your teeth cleaned. Money making business no customer care, taking advantage of the elderly and of people who are underprivileged
Negative experience: Nurses and dentist were rude in my experience, it made me feel uncomfortable, judged and ridiculed. I moved to a different dentist who are lovely, non judgemental and helpful, by far one of the best decisions made this year, Edit: Well that is strange as me and my children were all registered so im afraid your records are also inaccurate....And nope, my reviews are verified and I review based on my experience so that is also incorrect. I still stand by my original review and this only further reinforces it.
Hi Charlotte,
We’ve looked into this thoroughly and can’t find any record of your visit to Treeline Dental. Based on this, we believe your review may be false or intended for another clinic.
We also noted that other businesses have raised similar concerns regarding reviews linked to this account. While we fully support honest feedback, good or bad, it’s important that reviews reflect genuine experiences.
Misinformation can be damaging to the trust we work hard to build with our patients and our community.
If you believe this is a misunderstanding, we’d be happy to look into it further. Please feel free to contact us directly at [email protected].
Kind regards,
The Treeline Dental Team
Fantastic experience: Very gentle actually for a dentist Honestly best dentist i've been to. Highly reccomend
Fantastic experience: Fantastic experience from start to finish. Called at 9am for an appointment as I had fractured my tooth. The reception staff were very polite and efficient and squeezed me an appointment in. Dr Sowmya greeted me with a smile and filled my tooth perfectly matching the others. The communication and bedside manner is impeccable. I was that relaxed I think I drifted off for a few seconds ️. We are lucky to have such a service in our town. Thank you so much all at treeline
Fantastic experience: My husband called today at 15.30pm to get registered and seen as he was aware that he needed a filling, he got offered an appointment today at 16.25pm He was seen by Sowmya, he said the practice is run very efficiently and clean He got his intial check up and is booked in for his treatment for in a couple of weeks time. Can't fault their service today.
Negative experience: I saw an add on Facebook with Treeline offering free consultation for invisalign. I booked a free consultation and received a message afterwards. I was asked to pay £30 which would be refunded after the appointment and it turned out that it was a deception. I was asked to pay £20 after the appointment which I refused and Treeline has refused to refund me the £30. Please don't fall for Treeline deception.
Fantastic experience: I had a great experience with Rahul and Louise at Treeline. From start to finish, they made me feel completely at ease. It’s clear they both genuinely care about their patients and take pride in their work. I couldn’t recommend them more highly – thank you both for such fantastic care!
Fantastic experience: Friendly and polite, made my experience a good one, recommend to everyone.
Fantastic experience: What a fantastic practice. Lovely people, very reassuring. My dentist, Rahul (apologies if ive spelled this wrong) well, what a lovely man! I've had so many negative experiences with dentists in the past but not here. He was absolutely fantastic, very reassuring, nothing too much trouble. Brilliant, I'm so grateful that you are now my dentist.
Fantastic experience: Rahul and Louise where amazing.. highly recommend
Fantastic experience: First time going to the dentist. I can honestly say I was nervous as I don't like dentists at all. All the staff are amazing and friendly and Rahul the dentist i seen was absolutely amazing as I had a deep clean and he absolutely surprised me with the results when he finished. He is polite and patient and very lovely and put me at ease so much. Been to other dentists but I do highly recommend treeline dental.
Fantastic experience: I had such a good experience at the dentist with Dr. Sowmya and the nurse Charlie. They were both super nice and made me feel really comfortable. Dr. Sowmya explained everything in a way that was easy to understand, and Charlie was really supportive the whole time. They’re both just really kind people, and I’m actually not nervous about going back now. Definitely recommend them!
Fantastic experience: Teddy was amazing so gentle and patient with me during my procedure she made me feel so much better and took the time to explain the processes. What an amazing dentist she is! Thank you
Fantastic experience: Excellent check up and clean with Rahul - he was professionally friendly and explained everything really clearly. Exceptional.
Fantastic experience: Rahul is an excellent dentist and always takes time to explain everything.
Fantastic experience: Fantastic experience..very professional! Had a veneer repair done and it looks brilliant great job!
Fantastic experience: We have been lucky enough to be registered at this dentists for about 6 months now. Appointments run more or less on time, the reception staff are helpful and friendly and the clinical staff are very good. I always feel they have time to listen to me and discuss my issues. I chipped a tooth today, popped in on the off chance, they had just had a cancellation and got me in an hour later, tooth repaired to a very high standard. Excellent experience.
Negative experience: Went in for a scale and polish a couple months ago and the dentist ended up drilling into my tooth I therefore had to get it filled a month later the filling came out whilst brushing my teeth,, every since having it re done my teeth have shifted because I cannot get my retainers in anymore she knew I had them,, I’ve had to book an appointment for that,, the re done filling is bulky and overlaps onto my tooth next to it,, my tooth and the tooth the filling overlaps is sensitive even when I’m not eating or drinking anything it’s painful apart of my gum is trapped between the filling,, this has caused me so much stress over the past month and so much discomfort,, I’m an anxious patient as it is and I’m terrified to go back for them to cause more issues that I cannot afford.
Fantastic experience: 5 star treatment, felt at ease as soon as I walked in the room, Rahul and Katy Mae was amazing at making me feel comfortable, we even sneaked a few giggles in here and there! Lovely staff, 5 ⭐️
Fantastic experience: Lucy and Rahul have been amazing! Excellent service and care, I would absolutely recommend!
Fantastic experience: i spent today and yesterday trying to get an urgent appoint for the pain i was in. The receptionist Lucy advised me to call 111 as they were struggling with appointments. i called 111 but they still couldn't help me. when i called Lucy back even though she was run off her feet and had a cue out the door she made me feel listened to and went above and beyond to help me get an appointment. lovely manner and caring nature. Even when i went in she greeting everyone with a happy hello and a smile, even knowing how busy her day had been. WELL DONE LUCY!. Keep up the good work it does make a huge difference :)
Fantastic experience: Great care and attentiveness from Dr Rahul. He explained everything so clearly during my appointment and was reassuring at every stage. Also, I received lovely, friendly service from Lucy on reception. Thank you.
Fantastic experience: What can I say, the first time I have come across such a professional, light hearted, caring and considerate dentist. Dr Rajeev made getting my horrifically done fillings (by a TERRIBLE dentist) removed and replaced such a painless task. You can tell he takes an enormous amount of pride in his work and I would recommend anyone to attend this practice. The reception team are lovely, warm and friendly and so very helpful! The national call centre is horrific- I actually go in to see the team at bolsover to make an appointment- but don’t let that put you off, that doesn’t reflect the 5 star service you get within the practice itself. Dr Rajeev, what can I say, superstar!
Fantastic experience: I was very nervous at first, however after meeting the staff and my dentist Dr.R Rajeev I felt calm and relaxed by their excellent communication and friendly attitude, they explained every step they were doing, to help settle any nerves and kept on checking in on me giving regular breaks. The atmosphere was calming, professional and clean.
Fantastic experience: Had my first ever NHS dentist appointment yesterday at Treeline Bolsover. Was always apprehensive about moving away from private dentistry, but Chinju was amazing. She was very thorough and spoke to me about the extensive options they offer at the practice. The nurse Charlie was also really helpful, she made me feel at ease and was a very lovely person.
Negative experience: I don't know why when I call they tend to ignore my call and when they ask my sir name call drops So rude
Hi James,
We’re really sorry to hear this. We completely understand how frustrating it can be when you’re trying to reach us and can’t get through.
Our team has been handling a high volume of calls recently, and while we do our best to answer everyone as quickly as possible, we clearly fell short here and we’re genuinely sorry for that.
We’d never intentionally ignore a call or come across as rude. That’s not who we are, and not how we want anyone to feel.
If you’re still trying to get in touch, please email us at [email protected] or call again when you can, we’d really like the chance to speak with you properly and help however we can.
Warm regards,
The Treeline Dental Team
Fantastic experience: Sowmya was very calming, talked me through every step, kept asking if everything was okay and I was comfortable, put music on to comfort me
Fantastic experience: Polite, efficient and friendly service Rahul put me at ease straight away highly recommend him
Fantastic experience: Very good dentist, put me at ease straight away and was very understanding and gentle
Fantastic experience: I am a new patient having just moved to the area. I have been treated by Sowmya who has been brilliant. Extremely knowledgeable, provided reassurance throughout the treatment and made me feel at ease. I would recommend this practice for the their great customer service (front of house, assistants and clinicians) and in particular Sowmya for her care to her patients.
Fantastic experience: Excellent service
Fantastic experience: Really lovely dentist , really cared about me being nervous. I would definitely recommend this place , receptionist super lovely too . Very thorough check up and felt listened too. The dentist who saw me Chinju and her assistant were amazing . Thankyou so much x
Fantastic experience: New to the practice.All the staff were very friendly and extremely professional, I was seen ahead of schedule so altogether a satisfactory experience.
Fantastic experience: Dr Rajeev was very professional, took his time and explained things carefully.
Fantastic experience: Very good sowmya looked after me. Booked in to another 6 months. Thanks.
Fantastic experience: Very thorough, professional and put you at ease knowing you’re in good hands!
Fantastic experience: Excellent Dental Experience Visited the dentist today for a scale and polish, and I couldn’t be happier with the care I received. From the moment I arrived, everyone was incredibly helpful and welcoming. The dentist and nurse were especially considerate throughout the treatment, checking in regularly to make sure I was comfortable and at ease. The procedure was smooth and professional, and I left feeling well looked after. Highly recommend for anyone looking for a kind and attentive dental team!
Fantastic experience: I had such a great experience at Treeline Dental! I called last minute hoping to get a routine check-up scheduled, and to my surprise, they were able to fit me in the same day. The front desk staff was friendly and accommodating, which made the whole process stress-free. From the moment I arrived, everything was smooth and professional. The dentist was gentle and thorough, and he took the time to explain everything clearly and make sure I was comfortable throughout the visit. I really appreciated how welcoming and efficient the whole team was. It’s not always easy to find an dentist that can accommodate you on short notice and provide top-notch care, but this place did both. I’ll definitely be coming back and recommending them to friends and family!
Fantastic experience: I had an emergency dental appointment with Dr. T. Filipova at Treeline Dental, Bolsover, due to a irritating toothache that had been bothering me for a while. From the moment I walked in, I felt reassured and well looked after. Dr. Filipova was not only incredibly professional but also showed great skill and care throughout the procedure. She explained everything clearly and performed the extraction with such precision and a gentle approach that I barely felt a thing. It’s rare to come across such a talented and compassionate dentist. I’m very grateful for her help and would highly recommend her to anyone looking for excellent dental care. Thank you again, Dr. Filipova!
Positive experience: Edited from 1 star review: It was with some surprise that I received a very prompt response, within hours from the management team to my one star review. The personal phone call to myself from the management team was fully appreciated. The manager was apologetic, listened and promised that the issues would be resolved. For that a 5 star review would be worthy and deserved. I give a 4 star due to the fact that better communication from the start could of saved a lot of misunderstanding and ill feelings.
Fantastic experience: Couldn't be more grateful of treeline for sorting my teeth out, they went above and beyond for me and highly recommend
Fantastic experience: Dr Rajeev was great! Really friendly and made me feel at ease!
Fantastic experience: Highly recommend this dentist especially Rahul my autistic daughter had a tooth removed and one filling and honestly I think she fell asleep at one point so gentle and patient i had a filling today that was large, complicated and required reconstruction of the tooth I did not once feel pain, having been dental phobic my whole life i won't ever be worried again now such a relief.
Fantastic experience: Thank you Sowmya for my treatment today. Your care and consideration with your assistant was greatly appreciated.
Fantastic experience: I joined treeline when they were taking on NHS patients. I'm extremely nervous about the dentist and ive never felt like I had anybody listen to my concerns in the past. But I was so so lucky to be Rahul's patient. He is the most attentive and gentle dentist I've ever come across. If you're thinking about joining this dentist I definitely would.
Fantastic experience: Had a filling with Adam today and WOW! I am a very nervous person at the dentist so not an easy person to have in the chair. Both he and the technician assisting put me at my ease, explained what they were doing and made it clear I could tap out if I needed to. The atmosphere was positive and the procedure was honestly painless! I cannot praise them enough. I can’t say I can’t wait to return but I can say it’s not the ordeal that we often build it up to be when you have Adam as your dentist! Thank you ❤️
Negative experience: Wouldn’t recommend. I left early to get on time for my appointment. Waited 25 minutes and no one called me so I went home. All other people in the room had their appointments on time. Then they called me two days later asking why I didn’t have my appointment. Like seriously ? They said their scanner was broken (whatever it is). Then if there are issues with the practice why not inform the patient beforehand or call to reschedule. It is just an excuse. No one informed me of any delays. No one gave me any updates about the appointment. Very unprofessional. They call you to make excuses and have the courage to ask you if you want another appointment. Avoid .
Fantastic experience: Looked after and kept informed what was happening during the deep clean of my teeth. Asked if I had any worries before it was started. Kept checking on me throughout the hygiene appointment to make sure if they needed to give me a break from it or not
Fantastic experience: Thankyou you did a fantastic job im really pleased Thankyou treeline would recommend 5 stars
Fantastic experience: Chinju and also Lucy my nurse were absolutely amazing all that chinju was doing was explained to me and any questions I had about the treatment for myself was explained fully thank you treeline for coming to bolsover..
Fantastic experience: I have had three recent appointments with Rahul, not only did he put me at ease instantly, he was reassuring, calm, friendly and knowledgeable. He was happy to answer any questions and provide demonstrations for anything I felt unsure about. Rahul has shown me that coming to the dentist doesn’t have to be scary, he’s been truly amazing.
Fantastic experience: I visited treeline in bolsover for the first time, this was my first visit to a dentist in several years as I’m a very very nervous patient. Rahul was lovely, very patient and informative throughout, made me feel very calm and in safe hands. So much so I visited twice in one day. I’d definitely recommend if you’re a nervous patient with a phobia to try here. Very happy after my visit.
Fantastic experience: I took my little boy to see Somwya today for a check up and she was absolutely amazing with him! She was very engaging with my son which made the appointment a breeze and left me extremely happy also as a parent to know she did a good in depth check! Thankyou Somwya!!
Fantastic experience: Polite and friendly staff, a big thank you to my dentist Rahul Rajeev and his nurse great job very professional
Fantastic experience: I had a filling today with my dentist Shalla (I think it was this ) and her assistant luna I didn’t want any anaesthetic so she did it without and the process was pain free and I felt comfortable all the time I was on the chair thank you
Fantastic experience: I can highly recommend this practice. The staff are pleasant and very helpful. I have had three visits. Check up first then two appointments for fillings. Each time I was treated by Rahul. He was extremely curtious and gentle. I did not even need to be numbed. He has done a wonderful job, an amazing Practitioner. Thank you Rahul.
Fantastic experience: Excellent service and a highly professional team. The clinic is well-organized, and the dentist provided clear explanations and attentive care throughout the visit. I highly recommend this practice.
Negative experience: I would not recommend this dentist if your NHS. I signed my son up last year. The first appointment in oct/nov was good and I found the dentist friendly but that is the last contact we have had with a dentist. We had an appointment booked for 6 months on the 18th March 2025 at 17:15. We received a call on the 17th March at 17:30 - which is less than 24hrs notice as per their own policy, stating that our appointment was cancelled due to sickness (fair enough) but they were only able to give us an appointment on the 17th April. After some back and forth we accepted the appointment. Fast forward to the appointment we arrived in plenty of time, to be told whilst at the reception that our appointment had been again cancelled due to annual leave!! This appointment was booked with 4 weeks notice so surely I should have been given notice. This time I had not been sent any texts or been called to state it had been cancelled and when I raised this I was met with “oh I can see we’ve sent a sent but it’s not come through” even though the details were correct. Really unprofessional, no apologies, clearly not bothered about NHS patients/children and overall they are very hypocritical. Today due to emergency we had to cancel our 3rd appointment and we have been told that it will be put down as a late cancellation even though they have cancelled on me twice, 1 time with less than 24hrs notice and the other without any notice only finding out when I arrived. We’ve have found and registered at an alternative dentist!
Fantastic experience: I can honestly say ive had a great experience with treeline dental group at bolsover , from all the staff there. I have alot of anxiety through previous dentists which made me not go.My mouth was a train wreck. However i plucked up the courage and went to the practice and im so glad i did. They were all polite and pleasant and my dentist was so patient, spent time getting to know me and was calm when i experienced a moment of anxiety. He gave advice and listened to what i wanted. I now sport a smile that everyone has noticed and myself confidence is back. So glad i got the chance to experience a good dentist
Fantastic experience: Sowmya and Chinju made me feel really relaxed and did a really good job
Fantastic experience: Brilliant dentist
Fantastic experience: Top treatment. Happy staff. Clean practice.
Fantastic experience: Best dentist iv ever been too, staff very friendly nothing is to much trouble. My dentist is very patient chatty, which I like
Negative experience: Not a dentist I would recommend. I first received a call sometime last year (after being with the original dentist in Bolsover) to ask if I wanted to register my daughter here. I politely declined as I had already got my daughter in somewhere else and said I was looking for one. At first I was told no and that they couldn’t register anyone there but after a fight they all of a sudden found an nhs space. During my first and only visit I found the dentist very rude. I have two chipped front teeth and apparently they were the worst set of teeth he had ever seen. The two chipped teeth aren’t noticeable and have caused me no issues, if anything it’s a cosmetic issue. He didn’t bother looking or asking about the history of my teeth either. All he offered me was a cost of £20,000 to get them all fixed and asked me my opinion on this. I said out right absolutely not, who has twenty grand spare just lying around. Makes me wonder if the only interest is trying to get people to put their hands in their pocket and pay that stupid price or go private. Safe to say I left with a complex and wondering ‘wow is my next visit going to be like that’. Luckily I have now managed to register elsewhere and I hope their manners are better than this dentist.
Negative experience: was on the phone trying to book a appointment then got to number 1 on the queue twice and they cut me off how do u expect people to make appointments when they cut u off wasting peoples credit
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